Skip to main content
Mastering Service Product Management; A Step-by-Step Guide

Mastering Service Product Management; A Step-by-Step Guide

$199.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
Your guarantee:
30-day money-back guarantee — no questions asked
Who trusts this:
Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
Adding to cart… The item has been added

Mastering Service Product Management: A Step-by-Step Guide



Course Overview

This comprehensive course is designed to equip you with the knowledge, skills, and expertise needed to excel in Service Product Management. Through a combination of interactive lessons, real-world examples, and hands-on projects, you'll gain a deep understanding of the principles, practices, and tools required to successfully manage service products.



Course Objectives

  • Understand the fundamentals of Service Product Management and its role in driving business success
  • Develop a comprehensive understanding of the service product lifecycle, from concept to launch
  • Learn how to design, develop, and deliver high-quality service products that meet customer needs
  • Acquire the skills to effectively manage service product portfolios, including prioritization, resource allocation, and performance metrics
  • Discover how to leverage data analytics, customer feedback, and market research to inform service product decisions
  • Understand how to build and maintain strong relationships with stakeholders, including customers, partners, and internal teams


Course Outline

Module 1: Introduction to Service Product Management

  • Defining Service Product Management and its role in the organization
  • Understanding the service product lifecycle and key milestones
  • Identifying key stakeholders and their roles in Service Product Management
  • Overview of Service Product Management best practices and industry trends

Module 2: Service Product Strategy and Planning

  • Developing a service product strategy and roadmap
  • Conducting market research and competitor analysis
  • Defining target markets, customer segments, and personas
  • Creating a service product vision and mission statement

Module 3: Service Product Design and Development

  • Designing and developing service products that meet customer needs
  • Creating service product prototypes and testing with customers
  • Developing service product business cases and financial models
  • Managing service product development teams and stakeholders

Module 4: Service Product Launch and Deployment

  • Planning and executing successful service product launches
  • Developing go-to-market strategies and tactics
  • Creating sales enablement tools and training programs
  • Managing service product launch budgets and resources

Module 5: Service Product Management and Operations

  • Managing service product portfolios and prioritizing resources
  • Developing and tracking key performance metrics and indicators
  • Managing service product budgets and financials
  • Ensuring service product quality and customer satisfaction

Module 6: Data-Driven Decision Making in Service Product Management

  • Using data analytics to inform service product decisions
  • Collecting and analyzing customer feedback and market research
  • Developing and tracking key metrics and performance indicators
  • Using data to drive service product innovation and growth

Module 7: Collaboration and Communication in Service Product Management

  • Building and maintaining strong relationships with stakeholders
  • Developing effective communication and collaboration strategies
  • Managing conflict and negotiation in Service Product Management
  • Creating a culture of innovation and continuous improvement

Module 8: Service Product Management Best Practices and Industry Trends

  • Staying up-to-date with industry trends and best practices
  • Identifying and leveraging emerging technologies and innovations
  • Developing a culture of continuous learning and improvement
  • Sharing knowledge and expertise with the Service Product Management community


Certificate of Completion

Upon completing this course, participants will receive a Certificate of Completion issued by The Art of Service. This certificate is a testament to your expertise and knowledge in Service Product Management and can be showcased to employers, clients, and peers.



Course Features

  • Interactive and engaging lessons with real-world examples and case studies
  • Comprehensive and up-to-date content that reflects industry best practices and trends
  • Personalized learning experience with flexible pacing and progress tracking
  • Expert instructors with extensive experience in Service Product Management
  • Hands-on projects and activities that apply theoretical concepts to real-world scenarios
  • Lifetime access to course materials and community support
  • Gamification and progress tracking to motivate and engage learners
  • User-friendly and mobile-accessible platform for on-the-go learning
  • Community-driven discussion forums and networking opportunities
  • Actionable insights and takeaways that can be applied immediately
,
!