A tailored course, built for your situation
Mastering SOC 2 for Senior Talent and Performance Leaders
Build defensible, auditable talent frameworks that scale with enterprise governance demands
The situation this course is for
Performance systems touch sensitive data and access rights, yet are often built without structured control alignment. When audit season arrives, leaders scramble to retro-fit narratives instead of presenting deliberate, documented design. This creates rework, delays, and exposure.
Who this is for
Senior talent, HR, or people operations leader in a highly regulated or audit-intensive enterprise. Owns or influences performance, compensation, or talent data systems. Needs to speak confidently about control design, not just people outcomes.
Who this is not for
This is not for HR generalists focused only on culture, engagement, or L&D. Not for junior recruiters or employee experience teams. Not for consultants selling generic compliance training.
What you walk away with
- Map SOC 2 trust principles directly to talent system design choices
- Document control justifications that satisfy internal and external auditors
- Anticipate control review questions before audit cycles begin
- Differentiate between HR best practices and compliance-mandated controls
- Lead cross-functional discussions with IT, security, and compliance teams using shared language
The 12 modules (with all 144 chapters)
- What SOC 2 means for non-IT leaders
- HR data as an audit boundary
- The five Trust Services Criteria
- Why talent systems are in scope
- Common misconceptions about HR and compliance
- How auditors evaluate people data controls
- Mapping HR processes to SOC 2 domains
- Control ownership vs. process ownership
- Real-world examples from audit findings
- Integrating SOC 2 into talent tech selection
- The role of documentation in HR assurance
- Setting expectations with compliance teams
- What constitutes a system under SOC 2
- Identifying in-scope HR applications
- User access points and control surfaces
- Data flows from HRIS to reporting
- Third-party integrations and dependencies
- Cloud platforms and shared responsibility
- Documenting system architecture for auditors
- When to include payroll in scope
- Handling mobile and self-service access
- Authentication methods in HR systems
- Single sign-on and identity providers
- Boundary exceptions and justifications
- Principle of least privilege in HR systems
- Defining user roles in performance tools
- Manager access to peer or subordinate data
- Segregation of duties in compensation workflows
- Provisioning and deprovisioning employees
- Temporary access and emergency overrides
- Access reviews and recertification cycles
- Audit logging for access changes
- Integration with identity management
- Handling contractor and contingent workers
- Geographic access restrictions
- Documenting access policies for auditors
- Employee data as confidential by default
- Privacy notices and consent workflows
- Storing sensitive feedback securely
- Anonymization in performance reporting
- Cross-border data transfers
- Retention periods for review cycles
- Secure disposal of performance records
- Employee rights to access or delete data
- Data subject request workflows
- Encryption standards for HR data
- Privacy by design in talent tools
- Balancing transparency and compliance
- What counts as a system change
- Version control for performance forms
- Approval workflows for HR system updates
- Testing changes before deployment
- Emergency change protocols
- Change logs and audit trails
- Communicating updates to employees
- Impact on performance cycle timing
- Vendor-led updates and patch management
- Rollback procedures for failed changes
- Documenting change history for auditors
- Integrating change control with IT
- What events must be logged
- User login and logout tracking
- Access to sensitive performance data
- Export and download detection
- Automated alerts for suspicious activity
- Log retention periods
- Centralized logging solutions
- Reviewing logs as an HR leader
- Integrating with SIEM tools
- Incident response for HR data
- False positives and alert fatigue
- Documenting monitoring practices
- Types of evidence auditors expect
- Writing control descriptions that stick
- Worked examples from HR audits
- Narrative vs. checklist approaches
- Using screenshots and diagrams
- Maintaining documentation over time
- Version control for policies
- Linking controls to system features
- Preparing for walkthroughs
- Anticipating follow-up questions
- Common documentation gaps
- Templates for HR-specific controls
- Assessing vendor compliance posture
- Reviewing SOC 2 reports from vendors
- Understanding Type I vs Type II reports
- Gaps in vendor-provided controls
- Supplemental evidence collection
- Contractual obligations and SLAs
- Managing multiple vendors in scope
- Vendor offboarding and data return
- Due diligence checklists
- Ongoing monitoring of vendor compliance
- Escalation paths for control failures
- Building vendor oversight into HR operations
- Defining HR data incidents
- Escalation paths for security events
- Legal obligations for breach notification
- Employee communication during incidents
- Forensic readiness for HR systems
- Preserving logs and evidence
- Coordinating with legal and security teams
- Post-incident reviews and improvements
- Testing response plans
- Documentation for regulators
- Common triggers in performance tools
- Preventing recurrence
- Frequency of control testing
- Sampling methods for HR processes
- Documenting test results
- Remediation workflows
- Tracking open findings
- Management review meetings
- Dashboards for control health
- Integrating with internal audit
- Automated control monitoring
- Third-party testing support
- Preparing for re-certification
- Sustaining compliance culture
- Translating controls to business impact
- Talking to executives about risk
- Training HR teams on compliance
- Presenting to audit committees
- Building credibility with security teams
- Using visuals to explain control logic
- Answering auditor questions confidently
- Creating executive summaries
- Avoiding overcomplication
- Common misconceptions to correct
- Telling the story of your controls
- Owning the narrative
- Onboarding new HR leaders to compliance
- Documenting institutional knowledge
- Succession planning for control ownership
- Managing compliance during M&A
- Scaling controls to new regions
- Adapting to workforce changes
- Updating policies with business evolution
- Auditor expectations for change
- Version control for control frameworks
- Building organizational muscle
- Lessons from long-term compliance leaders
- Making compliance invisible through design
How this maps to your situation
- When launching a new performance platform
- Before internal audit season
- During vendor selection for HR tech
- After a control failure or finding
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, with self-paced access and bookmarking across devices.
How this compares to the alternatives
Unlike generic SOC 2 training aimed at IT or security teams, this course is tailored for HR and talent leaders who need to own control design without becoming auditors. It bridges the gap between compliance frameworks and people systems, something off-the-shelf courses don’t address.
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.