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Mastering Specialty Pharmacy; A Step-by-Step Guide to Self-Assessment and Accreditation

Mastering Specialty Pharmacy; A Step-by-Step Guide to Self-Assessment and Accreditation

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Mastering Specialty Pharmacy: A Step-by-Step Guide to Self-Assessment and Accreditation



Course Overview

This comprehensive course is designed to equip participants with the knowledge and skills necessary to master specialty pharmacy, including self-assessment and accreditation. The course is structured into 12 chapters, covering over 80 topics, and includes interactive elements, hands-on projects, and real-world applications.



Course Objectives

  • Understand the fundamentals of specialty pharmacy and its role in the healthcare system
  • Learn how to conduct a thorough self-assessment of a specialty pharmacy
  • Understand the accreditation process and requirements for specialty pharmacies
  • Develop the skills necessary to implement and maintain accreditation standards
  • Apply knowledge and skills to real-world scenarios through hands-on projects and case studies


Course Outline

Chapter 1: Introduction to Specialty Pharmacy

  • Definition and scope of specialty pharmacy
  • History and evolution of specialty pharmacy
  • Key players and stakeholders in specialty pharmacy
  • Current trends and future directions in specialty pharmacy

Chapter 2: Self-Assessment Fundamentals

  • Principles of self-assessment and quality improvement
  • Types of self-assessment tools and techniques
  • Conducting a gap analysis and identifying areas for improvement
  • Developing a self-assessment plan and timeline

Chapter 3: Accreditation Overview

  • Definition and purpose of accreditation
  • Types of accreditation and certifying organizations
  • Benefits and challenges of accreditation
  • Accreditation standards and requirements

Chapter 4: Accreditation Standards and Requirements

  • Patient care and clinical services
  • Pharmacy operations and management
  • Quality improvement and patient safety
  • Regulatory compliance and risk management

Chapter 5: Implementing Accreditation Standards

  • Developing policies and procedures
  • Conducting staff training and education
  • Implementing quality improvement initiatives
  • Conducting regular monitoring and evaluation

Chapter 6: Maintaining Accreditation

  • Ongoing quality improvement and monitoring
  • Annual reporting and evaluation
  • Re-accreditation and site visits
  • Maintaining compliance with changing standards and regulations

Chapter 7: Specialty Pharmacy Operations

  • Pharmacy design and layout
  • Equipment and technology
  • Inventory management and control
  • Patient intake and processing

Chapter 8: Clinical Services and Patient Care

  • Patient assessment and counseling
  • Medication therapy management
  • Disease state management
  • Clinical trials and research

Chapter 9: Quality Improvement and Patient Safety

  • Principles of quality improvement and patient safety
  • Identifying and reporting adverse events
  • Conducting root cause analysis and corrective action
  • Implementing quality improvement initiatives

Chapter 10: Regulatory Compliance and Risk Management

  • Overview of regulatory requirements and laws
  • Compliance with HIPAA and patient confidentiality
  • Risk management and mitigation strategies
  • Conducting regular audits and monitoring

Chapter 11: Staffing and Training

  • Staffing models and personnel management
  • Training and education programs
  • Competency assessment and evaluation
  • Staff development and retention strategies

Chapter 12: Business Development and Marketing

  • Business planning and market analysis
  • Marketing strategies and tactics
  • Building relationships with prescribers and payers
  • Developing a sales and customer service team


Certificate of Completion

Upon completing the course, participants will receive a Certificate of Completion issued by The Art of Service. This certificate demonstrates that the participant has achieved a comprehensive understanding of specialty pharmacy and has the skills and knowledge necessary to implement and maintain accreditation standards.



Course Features

  • Interactive and engaging content
  • Comprehensive and up-to-date information
  • Personalized learning experience
  • Practical and real-world applications
  • High-quality content and expert instructors
  • Certification upon completion
  • Flexible learning format
  • User-friendly and mobile-accessible platform
  • Community-driven and supportive environment
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking
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