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Mastering Target Operating Model (TOM); A Step-by-Step Guide to Ensuring Everything is Covered and Managing Risk with Confidence

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Mastering Target Operating Model (TOM): A Step-by-Step Guide to Ensuring Everything is Covered and Managing Risk with Confidence



Course Overview

This comprehensive course is designed to equip participants with the knowledge and skills necessary to master the Target Operating Model (TOM). Through a step-by-step approach, participants will learn how to ensure everything is covered and manage risk with confidence. Upon completion, participants will receive a certificate issued by The Art of Service.



Course Features

  • Interactive and engaging content
  • Comprehensive and personalized learning experience
  • Up-to-date and practical information
  • Real-world applications and case studies
  • High-quality content developed by expert instructors
  • Certificate issued by The Art of Service upon completion
  • Flexible learning options, including mobile accessibility
  • User-friendly interface and community-driven learning environment
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access to course materials
  • Gamification and progress tracking features


Course Outline

Module 1: Introduction to Target Operating Model (TOM)

  • Defining TOM and its importance in business operations
  • Understanding the components of TOM, including people, processes, and technology
  • Identifying the benefits of implementing TOM in an organization

Module 2: Understanding the Current State of the Organization

  • Conducting a current state assessment of the organization
  • Identifying strengths, weaknesses, opportunities, and threats (SWOT analysis)
  • Defining the organization's vision, mission, and objectives

Module 3: Designing the Target Operating Model

  • Defining the target state vision and objectives
  • Designing the organizational structure and governance model
  • Developing the business processes and systems architecture

Module 4: Assessing and Managing Risk

  • Identifying and assessing risks associated with TOM implementation
  • Developing a risk management plan and mitigation strategies
  • Implementing controls and monitoring risk

Module 5: Implementing the Target Operating Model

  • Developing a detailed implementation plan and timeline
  • Establishing a project management office (PMO) and governance structure
  • Implementing the TOM and monitoring progress

Module 6: Sustaining and Continuously Improving the Target Operating Model

  • Developing a sustainability plan and continuous improvement strategy
  • Establishing a culture of continuous improvement and innovation
  • Monitoring and evaluating TOM performance and making adjustments as needed

Module 7: Change Management and Communication

  • Developing a change management plan and communication strategy
  • Engaging stakeholders and building support for the TOM
  • Managing resistance to change and addressing concerns

Module 8: Measuring and Evaluating TOM Performance

  • Developing a performance measurement framework and metrics
  • Collecting and analyzing data to evaluate TOM performance
  • Identifying areas for improvement and making adjustments to the TOM

Module 9: Case Studies and Best Practices

  • Examining case studies of successful TOM implementations
  • Identifying best practices and lessons learned
  • Applying best practices to the participant's organization

Module 10: Final Project and Certification

  • Completing a final project that applies the knowledge and skills learned throughout the course
  • Receiving a certificate issued by The Art of Service upon completion


Certificate

Upon completion of the course, participants will receive a certificate issued by The Art of Service. This certificate demonstrates the participant's mastery of the Target Operating Model (TOM) and their ability to apply the knowledge and skills learned in the course to real-world situations.

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