Mastering the Target Operating Model: A Step-by-Step Guide
Course Overview This comprehensive course is designed to equip you with the knowledge and skills necessary to master the Target Operating Model (TOM). Through interactive lessons, hands-on projects, and real-world applications, you'll gain a deep understanding of the TOM framework and its implementation.
Course Curriculum Module 1: Introduction to the Target Operating Model
- Defining the Target Operating Model: Understanding the TOM framework and its components
- Benefits of the Target Operating Model: Identifying the advantages of implementing TOM in your organization
- Case Studies: Successful TOM Implementations: Examining real-world examples of TOM in action
Module 2: Understanding the Current State
- Assessing the Current Operating Model: Evaluating the strengths and weaknesses of your current operating model
- Identifying Pain Points and Opportunities: Recognizing areas for improvement and potential opportunities for growth
- Conducting a Gap Analysis: Determining the gaps between your current and desired operating models
Module 3: Defining the Target State
- Envisioning the Future State: Defining the desired operating model and its components
- Establishing Key Performance Indicators (KPIs): Developing metrics to measure success
- Creating a Roadmap for Implementation: Outlining the steps necessary to achieve the target state
Module 4: Designing the Target Operating Model
- Designing the Organizational Structure: Creating a structure that supports the target operating model
- Defining Roles and Responsibilities: Establishing clear roles and responsibilities for each function
- Developing Processes and Procedures: Creating processes and procedures that support the target operating model
Module 5: Implementing the Target Operating Model
- Developing a Change Management Plan: Creating a plan to manage change and minimize disruption
- Communicating the Target Operating Model: Effectively communicating the changes to stakeholders
- Training and Development: Providing training and development opportunities to support the target operating model
Module 6: Sustaining the Target Operating Model
- Monitoring and Evaluating Performance: Tracking progress and making adjustments as necessary
- Continuously Improving the Target Operating Model: Identifying opportunities for improvement and implementing changes
- Maintaining Stakeholder Engagement: Ensuring ongoing support and engagement from stakeholders
Module 7: Advanced Topics in Target Operating Model
- Digital Transformation and the Target Operating Model: Exploring the impact of digital transformation on the TOM
- Agile Methodologies and the Target Operating Model: Understanding the relationship between agile methodologies and the TOM
- Change Management and the Target Operating Model: Examining the role of change management in TOM implementation
Course Features - Interactive and Engaging: Interactive lessons, hands-on projects, and real-world applications
- Comprehensive and Personalized: Comprehensive curriculum tailored to your needs and goals
- Up-to-date and Practical: Course content is up-to-date and practical, with real-world applications
- Expert Instructors: Instruction by experienced professionals with expertise in the Target Operating Model
- Certification: Participants receive a certificate upon completion, issued by The Art of Service
- Flexible Learning: Flexible learning options, including online and mobile access
- User-friendly and Mobile-accessible: Course content is user-friendly and accessible on mobile devices
- Community-driven: Opportunities for collaboration and networking with peers
- Actionable Insights: Practical insights and tools to apply in your organization
- Hands-on Projects: Hands-on projects to apply learning and develop skills
- Bite-sized Lessons: Bite-sized lessons to accommodate busy schedules
- Lifetime Access: Lifetime access to course content and materials
- Gamification and Progress Tracking: Gamification and progress tracking to support engagement and motivation
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Module 1: Introduction to the Target Operating Model
- Defining the Target Operating Model: Understanding the TOM framework and its components
- Benefits of the Target Operating Model: Identifying the advantages of implementing TOM in your organization
- Case Studies: Successful TOM Implementations: Examining real-world examples of TOM in action
Module 2: Understanding the Current State
- Assessing the Current Operating Model: Evaluating the strengths and weaknesses of your current operating model
- Identifying Pain Points and Opportunities: Recognizing areas for improvement and potential opportunities for growth
- Conducting a Gap Analysis: Determining the gaps between your current and desired operating models
Module 3: Defining the Target State
- Envisioning the Future State: Defining the desired operating model and its components
- Establishing Key Performance Indicators (KPIs): Developing metrics to measure success
- Creating a Roadmap for Implementation: Outlining the steps necessary to achieve the target state
Module 4: Designing the Target Operating Model
- Designing the Organizational Structure: Creating a structure that supports the target operating model
- Defining Roles and Responsibilities: Establishing clear roles and responsibilities for each function
- Developing Processes and Procedures: Creating processes and procedures that support the target operating model
Module 5: Implementing the Target Operating Model
- Developing a Change Management Plan: Creating a plan to manage change and minimize disruption
- Communicating the Target Operating Model: Effectively communicating the changes to stakeholders
- Training and Development: Providing training and development opportunities to support the target operating model
Module 6: Sustaining the Target Operating Model
- Monitoring and Evaluating Performance: Tracking progress and making adjustments as necessary
- Continuously Improving the Target Operating Model: Identifying opportunities for improvement and implementing changes
- Maintaining Stakeholder Engagement: Ensuring ongoing support and engagement from stakeholders
Module 7: Advanced Topics in Target Operating Model
- Digital Transformation and the Target Operating Model: Exploring the impact of digital transformation on the TOM
- Agile Methodologies and the Target Operating Model: Understanding the relationship between agile methodologies and the TOM
- Change Management and the Target Operating Model: Examining the role of change management in TOM implementation