Mastering VMWare Workspace ONE for Enterprise Mobility Management
You're under pressure. Devices are everywhere. Security risks are growing. Your organization needs a unified, intelligent mobility strategy - and you need to deliver it, fast. The clock is ticking, and the stakes couldn't be higher. One breach, one misconfiguration, and the fallout could mean downtime, compliance failures, or worse - reputational damage. Yet most IT professionals are stuck. They’re wrestling with fragmented tools, inconsistent policies, and reactive workflows that never get ahead of the threat. You know what real control looks like. You understand that true enterprise mobility isn’t just about managing devices - it’s about ensuring secure access, seamless user experiences, and policy-driven automation across every endpoint, regardless of platform or location. That’s why Mastering VMWare Workspace ONE for Enterprise Mobility Management exists. This isn’t a generic overview. This is a precision-engineered learning system designed to take you from overwhelmed and reactive to confident and in command - capable of architecting, deploying, and optimising a full-scale Workspace ONE environment that delivers measurable business impact. By the end of this course, you’ll go from uncertainty to mastery - able to design, implement, and govern a fully integrated Workspace ONE deployment, backed by a board-ready implementation roadmap and a verifiable Certificate of Completion issued by The Art of Service. You’ll walk away with a secure, scalable mobility framework that aligns with corporate policy, enhances productivity, and reduces risk. Take Marco L., a Senior Systems Engineer in Frankfurt. After completing this course, he led the deployment of Workspace ONE across 12,000 endpoints in 6 weeks, cutting device onboarding time by 74% and eliminating 98% of manual provisioning errors. His initiative was fast-tracked for global rollout, and he was promoted six months later. This transformation isn’t accidental. It’s engineered. Here’s how this course is structured to help you get there.Course Format & Delivery Details Self-Paced, On-Demand Learning - Built for Real Professionals
Designed for IT architects, enterprise administrators, security leads, and mobility specialists, this course delivers structured, high-impact knowledge without disrupting your workflow. There are no fixed dates. No mandatory sessions. No rigid timelines. You progress at your pace, on your schedule, from any device, anywhere in the world. - Immediate online access - begin the moment you enroll
- Lifetime access - revisit content, refresh skills, and apply updates indefinitely
- Ongoing future updates - all revisions and enhancements included at no extra cost
- Mobile-friendly compatibility - access, read, and interact seamlessly across desktop, tablet, and smartphone
- 24/7 global availability - learn when it fits you, not when it’s convenient for a platform
Fast Results, No Guesswork
Most learners apply core configurations and policy frameworks within the first 7 days. The average completion time is 28 hours, spread flexibly over 3–6 weeks. Many professionals report implementing critical components - like automated device enrollment or conditional access policies - in under 10 hours of study. Direct Instructor Support & Real-World Guidance
You’re not learning in isolation. Our instructor support system provides expert clarification on complex configurations, deployment challenges, and scenario-specific troubleshooting. Whether you're designing zero-touch provisioning or integrating with Active Directory, guidance is available to ensure your implementation is correct, compliant, and production-ready. Trusted Certificate of Completion - Globally Recognised
Upon finishing, you receive a verifiable Certificate of Completion issued by The Art of Service - a credential respected across enterprises, audit teams, and technology leaders worldwide. This certification demonstrates technical proficiency, structured learning, and the ability to deliver enterprise-grade mobility solutions. No Hidden Fees. No Surprises. Full Transparency.
The price you see is the price you pay. There are no recurring charges, no upsells, no subscription traps. One payment. Full access. Forever. We accept Visa, Mastercard, and PayPal - secure, encrypted, and straightforward. 100% Risk-Free Enrollment - Satisfied or Refunded
We stand behind the value of this course with a full money-back guarantee. If you complete the material and feel it did not deliver the depth, clarity, or practical ROI you expected, contact us for a prompt and no-questions-asked refund. You're Covered - Even If You're Starting from Behind
This works even if you’ve only worked with basic MDM tools before, even if you’re new to VMware’s ecosystem, or even if you’re managing legacy systems alongside modern cloud infrastructure. The curriculum is engineered for role-specific outcomes - whether you're in healthcare, finance, government, or enterprise services - and includes deployment templates, policy checklists, and integration blueprints relevant to regulated, complex environments. After enrollment, you’ll receive a confirmation email. Your access details and learning credentials will be sent separately once your course materials are fully prepared - ensuring every component is accurate, up to date, and ready for immediate application. Your career advancement should never be held back by inaccessible knowledge. This course removes the friction, eliminates the risk, and puts enterprise-grade expertise within your reach.
Module 1: Foundations of Enterprise Mobility & Workspace ONE Architecture - Understanding the evolution of enterprise mobility management
- Key challenges in modern endpoint environments
- Core components of the Workspace ONE platform
- Comparing Workspace ONE with competing EMM solutions
- Role of UEM in digital workplace transformation
- Overview of Workspace ONE UEM, Access, Hub, and Intelligence
- Cloud vs on-premises deployment models
- Navigating the Workspace ONE console interface
- User, device, and group taxonomy fundamentals
- Authentication models and identity integration basics
- Overview of API access and automation capabilities
- Understanding tenant architecture and scalability
- Security boundaries and data segmentation principles
- Planning for multi-geography deployments
- Compliance frameworks and regulatory alignment (GDPR, HIPAA, SOX)
Module 2: Workspace ONE UEM Core Configuration & Device Lifecycle Management - Setting up organization groups and administrative roles
- Configuring system settings and console preferences
- Device enrollment methods overview: supervised, unsupervised, corporate-owned, BYOD
- Apple DEP and Automated Device Enrollment configuration
- Android Enterprise: Fully Managed, Work Profile, and Dedicated devices
- Windows Autopilot integration with Workspace ONE
- Enrollment restrictions and authentication policies
- Device naming conventions and tagging strategies
- Device lifecycle states: enrolled, active, retired, wiped
- Automated retirement and decommissioning workflows
- Remote commands: lock, wipe, reboot, message
- Monitoring device compliance in real time
- Configuring device ownership models per device type
- Setting up kiosk and single-use device profiles
- Bulk enrollment using CSV and PowerShell scripts
Module 3: Policy Management & Security Enforcement - Principles of least privilege and zero trust in EMM
- Creating and applying security compliance policies
- Password and biometric policy enforcement across platforms
- Encryption requirements for device and storage
- Firewall and network security configurations
- Application whitelisting and blacklisting
- Containerisation and data separation strategies
- Configuring work profiles on Android devices
- iOS managed apps and data protection rules
- Windows BitLocker and device encryption policies
- Screen sharing and remote support restrictions
- Camera, microphone, and peripheral access controls
- Location tracking and geofencing policies
- Over-the-air configuration of system restrictions
- Enforcing jailbreak and root detection
- Automated responses to policy violations
Module 4: Application Management & Enterprise App Distribution - Private versus public app deployment models
- Uploading and configuring internal iOS and Android apps
- Configuring app metadata, icons, and categories
- Automated app assignment and push installation
- App configuration using XML, JSON, and plist files
- Managing app updates and version control
- App licensing and volume purchase programs (Apple VPP, Google Play EMM)
- Distributing Win32 and MSI applications via AirWatch Agent
- Windows Store for Business integration
- Progressive app rollout and staged deployments
- App-level encryption and data access rules
- Web clipping and secure browser configurations
- Managing SaaS apps through Workspace ONE Access
- Single sign-on integration for enterprise applications
- App analytics and usage monitoring
Module 5: Identity & Access Integration with Workspace ONE Access - Role of identity in modern endpoint management
- Integrating with Active Directory and Azure AD
- Setting up directory sync and user Synchronization
- Configuring federated authentication (SAML, OAuth)
- Setting up identity providers (ADFS, Okta, Ping, etc.)
- Just-in-Time provisioning and user lifecycle sync
- Conditional access policies based on user, device, location
- Multi-factor authentication (MFA) integration options
- Adaptive authentication rules and risk-based access
- Identity bridging for on-prem and cloud apps
- Access policies for device compliance validation
- User self-service password reset workflows
- Smart card and certificate-based authentication
- Service provider configuration for SSO applications
- Access gateway deployment and high availability
Module 6: Windows 10/11 Modern Management with Workspace ONE - Shifting from traditional Group Policy to modern MDM
- Co-management with Microsoft Configuration Manager
- Windows Autopilot deployment profiles
- Provisioning packages and OOBE customisation
- Enrolling Windows devices via cloud registration
- Applying security baselines and CIS benchmarks
- Managing Windows updates and restart policies
- Configuring Windows Hello for Business
- Defender Antivirus and Endpoint Protection policies
- Firewall, BitLocker, and disk encryption settings
- PowerShell script deployment and execution
- Win32 app packaging and dependency management
- Desktop and start menu layout customisation
- Remote Desktop and session policies
- User experience monitoring and feedback
Module 7: iOS & macOS Device Management at Scale - iOS supervised vs unsupervised device modes
- Apple Business Manager and School Manager integration
- Configuring Automated Device Enrollment (ADE)
- Setting up DEP profiles and device restrictions
- Supervision profiles and configuration payloads
- iOS single app mode and kiosk configurations
- Apple Configurator integration scenarios
- Managing iOS updates and version enforcement
- App distribution via Apple VPP and redemption codes
- Managed App Configuration (MAC) for iOS apps
- macOS enrollment using Auto Advance and manual methods
- macOS security policies: Gatekeeper, SIP, FileVault
- Managing startup items and login scripts
- Enforcing encryption and recovery keys
- macOS app management through PKG and DMG files
- Script execution and compliance monitoring on Mac
Module 8: Android Enterprise Management & Configuration - Understanding Android Enterprise deployment models
- Fully Managed Device configurations
- Work Profile vs Dedicated Device mode
- Zero-touch enrollment with carrier and OEM partners
- Google Workspace integration for user sync
- Setting up Corporate-Owned, Personally-Enabled (COPE)
- Enforcing work profile privacy and data separation
- Managing Google Play, private apps, and system apps
- Configuring default apps and startup launcher
- App permissions and runtime access control
- Wi-Fi, VPN, and email configuration via policies
- App update policies and bandwidth management
- Kiosk mode and single-use device lockdown
- Android Enterprise update and security patch policies
- Monitoring device health and compliance
- Zero-touch enrollment troubleshooting
Module 9: Content & Productivity Services Integration - Workspace ONE Content: secure file sharing and storage
- Integrating with Box, SharePoint, OneDrive, and Google Drive
- Configuring content access policies and permissions
- Watermarking and copy protection for sensitive documents
- Offline access and sync controls
- Email and calendar management with Workspace ONE Email+
- Secure email gateway integration
- Meeting and collaboration tool provisioning (MS Teams, Zoom)
- Veeder and journaling policies for compliance
- File type restrictions and content filtering
- Mobile printing via AirPrint and secure print servers
- Browser management and secure browsing policies
- Bookmark management and URL filtering
- PDF annotation and form-filling restrictions
- Content usage reporting and audit trails
Module 10: Automation, Scripting & API Integration - Introduction to Workspace ONE REST APIs
- Authentication using OAuth and API keys
- Querying device, user, and app inventory data
- Automating bulk operations with PowerShell and Python
- Scheduling reports and export tasks
- Triggering actions based on compliance status
- Webhook integration with SIEM and ITSM tools
- Creating custom dashboards with Power BI and Tableau
- Automated user provisioning workflows
- Device lifecycle automation: onboarding to offboarding
- Integrating with ServiceNow, Jira, and BMC Remedy
- Custom script deployment for platform-specific tasks
- Version control and testing of automation scripts
- Monitoring API usage and rate limiting
- Error handling and retry logic in automation
Module 11: Network Access & Security Policy Enforcement - Integrating Workspace ONE with network access controls
- Configuring VLAN assignment based on device posture
- Dynamic segmentation with Cisco ISE and Aruba ClearPass
- 802.1X and certificate-based network authentication
- Wi-Fi profile deployment and encryption standards
- VPN configuration for secure remote access
- Always-on and on-demand VPN policies
- Conditional access for untrusted networks
- Split tunneling and route configuration
- DNS and proxy settings enforcement
- Secure access to internal resources via tunneling
- Firewall rules per application and device state
- Zero trust network access (ZTNA) integration patterns
- Monitoring network posture and connectivity health
- Troubleshooting failed network authentication
Module 12: Monitoring, Reporting & Analytics with Workspace ONE Intelligence - Overview of Workspace ONE Intelligence capabilities
- Enabling telemetry and data collection
- Device health monitoring and predictive alerts
- OS version distribution and update compliance
- Application crash reporting and stability analytics
- Security posture scoring and risk assessment
- Custom report creation and scheduling
- Exporting data for audit and compliance purposes
- Dashboard customisation for executive review
- Identifying at-risk devices and user behaviour
- Automated remediation workflows
- Threat intelligence integration and alerting
- User adoption and engagement metrics
- Battery, storage, and performance trend analysis
- License utilisation and cost optimisation insights
Module 13: Advanced Threat Protection & Incident Response - Endpoint Detection and Response (EDR) integration
- Correlating compliance data with threat signals
- Automated quarantine of compromised devices
- Remote forensic data collection workflows
- Incident classification and response playbooks
- Integration with CrowdStrike, Microsoft Defender, and Carbon Black
- Real-time threat dashboards and alert escalation
- User behaviour analytics and anomaly detection
- Phishing and social engineering protection layers
- Zero-day exploit mitigation strategies
- Post-incident audit and correction workflows
- Rebuilding devices using golden images
- Rollback and recovery processes for failed policies
- Communication protocols during security events
- Regulatory reporting and breach documentation
Module 14: High Availability, Scalability & Production Readiness - Designing for multi-region and global deployments
- Load balancing and service redundancy
- Database optimisation and replication strategies
- Failover configurations for critical components
- Monitoring system health and uptime SLAs
- Capacity planning for device growth
- Backup and disaster recovery procedures
- Version upgrade planning and change windows
- Testing updates in staging environments
- Rolling out changes with minimal downtime
- Third-party integration stability checks
- Performance benchmarking and tuning
- Security patch management for backend services
- Audit trails and change logging
- Operational runbook development
Module 15: Governance, Compliance & Audit Readiness - Building a mobility governance framework
- Defining roles: EMM admin, auditor, policy owner
- Creating policy documentation and version control
- Mapping controls to ISO 27001, NIST, CIS
- Preparing for internal and external audits
- Generating compliance evidence reports
- Device attestation and configuration drift alerts
- Retention policies for logs and user data
- User consent and privacy notice management
- Data sovereignty and regional compliance
- Handling subject access requests (GDPR Article 15)
- Right to erasure workflows (GDPR Article 17)
- Regulatory certifications: FedRAMP, HIPAA, SOC 2
- Board-level reporting and executive summaries
- Continuous improvement via audit feedback
Module 16: Capstone Project & Real-World Implementation Planning - Designing a complete Workspace ONE deployment for a fictional enterprise
- Defining organisational groups and role-based access
- Selecting enrollment methods per device type and ownership
- Configuring identity and access policies
- Building security and compliance profiles
- Planning application and content distribution
- Integrating network access and threat protection
- Establishing monitoring and alerting frameworks
- Developing automation and reporting workflows
- Creating a phased rollout timeline
- Calculating ROI and TCO of the deployment
- Presenting a board-ready implementation roadmap
- Documenting risk mitigation and fallback strategies
- Preparing training materials for end-users and helpdesk
- Finalising audit and compliance packages
Module 17: Certification Preparation & Career Acceleration - Overview of Workspace ONE certification paths
- Differentiating core competencies for VCP-DW and VMC credentials
- Reviewing exam domains and knowledge areas
- Study planning and time allocation strategies
- Practice scenarios for troubleshooting and design
- Analysing real-world case studies
- Building a professional portfolio of deployment work
- Leveraging your Certificate of Completion in job applications
- Networking within VMware communities and user groups
- Updating LinkedIn and resume with verified skills
- Preparing for technical interviews and architecture discussions
- Negotiating salary based on certified expertise
- Accessing alumni resources and continued learning pathways
- Tracking industry trends and emerging UEM capabilities
- Planning your next career move in cloud and endpoint security
- Understanding the evolution of enterprise mobility management
- Key challenges in modern endpoint environments
- Core components of the Workspace ONE platform
- Comparing Workspace ONE with competing EMM solutions
- Role of UEM in digital workplace transformation
- Overview of Workspace ONE UEM, Access, Hub, and Intelligence
- Cloud vs on-premises deployment models
- Navigating the Workspace ONE console interface
- User, device, and group taxonomy fundamentals
- Authentication models and identity integration basics
- Overview of API access and automation capabilities
- Understanding tenant architecture and scalability
- Security boundaries and data segmentation principles
- Planning for multi-geography deployments
- Compliance frameworks and regulatory alignment (GDPR, HIPAA, SOX)
Module 2: Workspace ONE UEM Core Configuration & Device Lifecycle Management - Setting up organization groups and administrative roles
- Configuring system settings and console preferences
- Device enrollment methods overview: supervised, unsupervised, corporate-owned, BYOD
- Apple DEP and Automated Device Enrollment configuration
- Android Enterprise: Fully Managed, Work Profile, and Dedicated devices
- Windows Autopilot integration with Workspace ONE
- Enrollment restrictions and authentication policies
- Device naming conventions and tagging strategies
- Device lifecycle states: enrolled, active, retired, wiped
- Automated retirement and decommissioning workflows
- Remote commands: lock, wipe, reboot, message
- Monitoring device compliance in real time
- Configuring device ownership models per device type
- Setting up kiosk and single-use device profiles
- Bulk enrollment using CSV and PowerShell scripts
Module 3: Policy Management & Security Enforcement - Principles of least privilege and zero trust in EMM
- Creating and applying security compliance policies
- Password and biometric policy enforcement across platforms
- Encryption requirements for device and storage
- Firewall and network security configurations
- Application whitelisting and blacklisting
- Containerisation and data separation strategies
- Configuring work profiles on Android devices
- iOS managed apps and data protection rules
- Windows BitLocker and device encryption policies
- Screen sharing and remote support restrictions
- Camera, microphone, and peripheral access controls
- Location tracking and geofencing policies
- Over-the-air configuration of system restrictions
- Enforcing jailbreak and root detection
- Automated responses to policy violations
Module 4: Application Management & Enterprise App Distribution - Private versus public app deployment models
- Uploading and configuring internal iOS and Android apps
- Configuring app metadata, icons, and categories
- Automated app assignment and push installation
- App configuration using XML, JSON, and plist files
- Managing app updates and version control
- App licensing and volume purchase programs (Apple VPP, Google Play EMM)
- Distributing Win32 and MSI applications via AirWatch Agent
- Windows Store for Business integration
- Progressive app rollout and staged deployments
- App-level encryption and data access rules
- Web clipping and secure browser configurations
- Managing SaaS apps through Workspace ONE Access
- Single sign-on integration for enterprise applications
- App analytics and usage monitoring
Module 5: Identity & Access Integration with Workspace ONE Access - Role of identity in modern endpoint management
- Integrating with Active Directory and Azure AD
- Setting up directory sync and user Synchronization
- Configuring federated authentication (SAML, OAuth)
- Setting up identity providers (ADFS, Okta, Ping, etc.)
- Just-in-Time provisioning and user lifecycle sync
- Conditional access policies based on user, device, location
- Multi-factor authentication (MFA) integration options
- Adaptive authentication rules and risk-based access
- Identity bridging for on-prem and cloud apps
- Access policies for device compliance validation
- User self-service password reset workflows
- Smart card and certificate-based authentication
- Service provider configuration for SSO applications
- Access gateway deployment and high availability
Module 6: Windows 10/11 Modern Management with Workspace ONE - Shifting from traditional Group Policy to modern MDM
- Co-management with Microsoft Configuration Manager
- Windows Autopilot deployment profiles
- Provisioning packages and OOBE customisation
- Enrolling Windows devices via cloud registration
- Applying security baselines and CIS benchmarks
- Managing Windows updates and restart policies
- Configuring Windows Hello for Business
- Defender Antivirus and Endpoint Protection policies
- Firewall, BitLocker, and disk encryption settings
- PowerShell script deployment and execution
- Win32 app packaging and dependency management
- Desktop and start menu layout customisation
- Remote Desktop and session policies
- User experience monitoring and feedback
Module 7: iOS & macOS Device Management at Scale - iOS supervised vs unsupervised device modes
- Apple Business Manager and School Manager integration
- Configuring Automated Device Enrollment (ADE)
- Setting up DEP profiles and device restrictions
- Supervision profiles and configuration payloads
- iOS single app mode and kiosk configurations
- Apple Configurator integration scenarios
- Managing iOS updates and version enforcement
- App distribution via Apple VPP and redemption codes
- Managed App Configuration (MAC) for iOS apps
- macOS enrollment using Auto Advance and manual methods
- macOS security policies: Gatekeeper, SIP, FileVault
- Managing startup items and login scripts
- Enforcing encryption and recovery keys
- macOS app management through PKG and DMG files
- Script execution and compliance monitoring on Mac
Module 8: Android Enterprise Management & Configuration - Understanding Android Enterprise deployment models
- Fully Managed Device configurations
- Work Profile vs Dedicated Device mode
- Zero-touch enrollment with carrier and OEM partners
- Google Workspace integration for user sync
- Setting up Corporate-Owned, Personally-Enabled (COPE)
- Enforcing work profile privacy and data separation
- Managing Google Play, private apps, and system apps
- Configuring default apps and startup launcher
- App permissions and runtime access control
- Wi-Fi, VPN, and email configuration via policies
- App update policies and bandwidth management
- Kiosk mode and single-use device lockdown
- Android Enterprise update and security patch policies
- Monitoring device health and compliance
- Zero-touch enrollment troubleshooting
Module 9: Content & Productivity Services Integration - Workspace ONE Content: secure file sharing and storage
- Integrating with Box, SharePoint, OneDrive, and Google Drive
- Configuring content access policies and permissions
- Watermarking and copy protection for sensitive documents
- Offline access and sync controls
- Email and calendar management with Workspace ONE Email+
- Secure email gateway integration
- Meeting and collaboration tool provisioning (MS Teams, Zoom)
- Veeder and journaling policies for compliance
- File type restrictions and content filtering
- Mobile printing via AirPrint and secure print servers
- Browser management and secure browsing policies
- Bookmark management and URL filtering
- PDF annotation and form-filling restrictions
- Content usage reporting and audit trails
Module 10: Automation, Scripting & API Integration - Introduction to Workspace ONE REST APIs
- Authentication using OAuth and API keys
- Querying device, user, and app inventory data
- Automating bulk operations with PowerShell and Python
- Scheduling reports and export tasks
- Triggering actions based on compliance status
- Webhook integration with SIEM and ITSM tools
- Creating custom dashboards with Power BI and Tableau
- Automated user provisioning workflows
- Device lifecycle automation: onboarding to offboarding
- Integrating with ServiceNow, Jira, and BMC Remedy
- Custom script deployment for platform-specific tasks
- Version control and testing of automation scripts
- Monitoring API usage and rate limiting
- Error handling and retry logic in automation
Module 11: Network Access & Security Policy Enforcement - Integrating Workspace ONE with network access controls
- Configuring VLAN assignment based on device posture
- Dynamic segmentation with Cisco ISE and Aruba ClearPass
- 802.1X and certificate-based network authentication
- Wi-Fi profile deployment and encryption standards
- VPN configuration for secure remote access
- Always-on and on-demand VPN policies
- Conditional access for untrusted networks
- Split tunneling and route configuration
- DNS and proxy settings enforcement
- Secure access to internal resources via tunneling
- Firewall rules per application and device state
- Zero trust network access (ZTNA) integration patterns
- Monitoring network posture and connectivity health
- Troubleshooting failed network authentication
Module 12: Monitoring, Reporting & Analytics with Workspace ONE Intelligence - Overview of Workspace ONE Intelligence capabilities
- Enabling telemetry and data collection
- Device health monitoring and predictive alerts
- OS version distribution and update compliance
- Application crash reporting and stability analytics
- Security posture scoring and risk assessment
- Custom report creation and scheduling
- Exporting data for audit and compliance purposes
- Dashboard customisation for executive review
- Identifying at-risk devices and user behaviour
- Automated remediation workflows
- Threat intelligence integration and alerting
- User adoption and engagement metrics
- Battery, storage, and performance trend analysis
- License utilisation and cost optimisation insights
Module 13: Advanced Threat Protection & Incident Response - Endpoint Detection and Response (EDR) integration
- Correlating compliance data with threat signals
- Automated quarantine of compromised devices
- Remote forensic data collection workflows
- Incident classification and response playbooks
- Integration with CrowdStrike, Microsoft Defender, and Carbon Black
- Real-time threat dashboards and alert escalation
- User behaviour analytics and anomaly detection
- Phishing and social engineering protection layers
- Zero-day exploit mitigation strategies
- Post-incident audit and correction workflows
- Rebuilding devices using golden images
- Rollback and recovery processes for failed policies
- Communication protocols during security events
- Regulatory reporting and breach documentation
Module 14: High Availability, Scalability & Production Readiness - Designing for multi-region and global deployments
- Load balancing and service redundancy
- Database optimisation and replication strategies
- Failover configurations for critical components
- Monitoring system health and uptime SLAs
- Capacity planning for device growth
- Backup and disaster recovery procedures
- Version upgrade planning and change windows
- Testing updates in staging environments
- Rolling out changes with minimal downtime
- Third-party integration stability checks
- Performance benchmarking and tuning
- Security patch management for backend services
- Audit trails and change logging
- Operational runbook development
Module 15: Governance, Compliance & Audit Readiness - Building a mobility governance framework
- Defining roles: EMM admin, auditor, policy owner
- Creating policy documentation and version control
- Mapping controls to ISO 27001, NIST, CIS
- Preparing for internal and external audits
- Generating compliance evidence reports
- Device attestation and configuration drift alerts
- Retention policies for logs and user data
- User consent and privacy notice management
- Data sovereignty and regional compliance
- Handling subject access requests (GDPR Article 15)
- Right to erasure workflows (GDPR Article 17)
- Regulatory certifications: FedRAMP, HIPAA, SOC 2
- Board-level reporting and executive summaries
- Continuous improvement via audit feedback
Module 16: Capstone Project & Real-World Implementation Planning - Designing a complete Workspace ONE deployment for a fictional enterprise
- Defining organisational groups and role-based access
- Selecting enrollment methods per device type and ownership
- Configuring identity and access policies
- Building security and compliance profiles
- Planning application and content distribution
- Integrating network access and threat protection
- Establishing monitoring and alerting frameworks
- Developing automation and reporting workflows
- Creating a phased rollout timeline
- Calculating ROI and TCO of the deployment
- Presenting a board-ready implementation roadmap
- Documenting risk mitigation and fallback strategies
- Preparing training materials for end-users and helpdesk
- Finalising audit and compliance packages
Module 17: Certification Preparation & Career Acceleration - Overview of Workspace ONE certification paths
- Differentiating core competencies for VCP-DW and VMC credentials
- Reviewing exam domains and knowledge areas
- Study planning and time allocation strategies
- Practice scenarios for troubleshooting and design
- Analysing real-world case studies
- Building a professional portfolio of deployment work
- Leveraging your Certificate of Completion in job applications
- Networking within VMware communities and user groups
- Updating LinkedIn and resume with verified skills
- Preparing for technical interviews and architecture discussions
- Negotiating salary based on certified expertise
- Accessing alumni resources and continued learning pathways
- Tracking industry trends and emerging UEM capabilities
- Planning your next career move in cloud and endpoint security
- Principles of least privilege and zero trust in EMM
- Creating and applying security compliance policies
- Password and biometric policy enforcement across platforms
- Encryption requirements for device and storage
- Firewall and network security configurations
- Application whitelisting and blacklisting
- Containerisation and data separation strategies
- Configuring work profiles on Android devices
- iOS managed apps and data protection rules
- Windows BitLocker and device encryption policies
- Screen sharing and remote support restrictions
- Camera, microphone, and peripheral access controls
- Location tracking and geofencing policies
- Over-the-air configuration of system restrictions
- Enforcing jailbreak and root detection
- Automated responses to policy violations
Module 4: Application Management & Enterprise App Distribution - Private versus public app deployment models
- Uploading and configuring internal iOS and Android apps
- Configuring app metadata, icons, and categories
- Automated app assignment and push installation
- App configuration using XML, JSON, and plist files
- Managing app updates and version control
- App licensing and volume purchase programs (Apple VPP, Google Play EMM)
- Distributing Win32 and MSI applications via AirWatch Agent
- Windows Store for Business integration
- Progressive app rollout and staged deployments
- App-level encryption and data access rules
- Web clipping and secure browser configurations
- Managing SaaS apps through Workspace ONE Access
- Single sign-on integration for enterprise applications
- App analytics and usage monitoring
Module 5: Identity & Access Integration with Workspace ONE Access - Role of identity in modern endpoint management
- Integrating with Active Directory and Azure AD
- Setting up directory sync and user Synchronization
- Configuring federated authentication (SAML, OAuth)
- Setting up identity providers (ADFS, Okta, Ping, etc.)
- Just-in-Time provisioning and user lifecycle sync
- Conditional access policies based on user, device, location
- Multi-factor authentication (MFA) integration options
- Adaptive authentication rules and risk-based access
- Identity bridging for on-prem and cloud apps
- Access policies for device compliance validation
- User self-service password reset workflows
- Smart card and certificate-based authentication
- Service provider configuration for SSO applications
- Access gateway deployment and high availability
Module 6: Windows 10/11 Modern Management with Workspace ONE - Shifting from traditional Group Policy to modern MDM
- Co-management with Microsoft Configuration Manager
- Windows Autopilot deployment profiles
- Provisioning packages and OOBE customisation
- Enrolling Windows devices via cloud registration
- Applying security baselines and CIS benchmarks
- Managing Windows updates and restart policies
- Configuring Windows Hello for Business
- Defender Antivirus and Endpoint Protection policies
- Firewall, BitLocker, and disk encryption settings
- PowerShell script deployment and execution
- Win32 app packaging and dependency management
- Desktop and start menu layout customisation
- Remote Desktop and session policies
- User experience monitoring and feedback
Module 7: iOS & macOS Device Management at Scale - iOS supervised vs unsupervised device modes
- Apple Business Manager and School Manager integration
- Configuring Automated Device Enrollment (ADE)
- Setting up DEP profiles and device restrictions
- Supervision profiles and configuration payloads
- iOS single app mode and kiosk configurations
- Apple Configurator integration scenarios
- Managing iOS updates and version enforcement
- App distribution via Apple VPP and redemption codes
- Managed App Configuration (MAC) for iOS apps
- macOS enrollment using Auto Advance and manual methods
- macOS security policies: Gatekeeper, SIP, FileVault
- Managing startup items and login scripts
- Enforcing encryption and recovery keys
- macOS app management through PKG and DMG files
- Script execution and compliance monitoring on Mac
Module 8: Android Enterprise Management & Configuration - Understanding Android Enterprise deployment models
- Fully Managed Device configurations
- Work Profile vs Dedicated Device mode
- Zero-touch enrollment with carrier and OEM partners
- Google Workspace integration for user sync
- Setting up Corporate-Owned, Personally-Enabled (COPE)
- Enforcing work profile privacy and data separation
- Managing Google Play, private apps, and system apps
- Configuring default apps and startup launcher
- App permissions and runtime access control
- Wi-Fi, VPN, and email configuration via policies
- App update policies and bandwidth management
- Kiosk mode and single-use device lockdown
- Android Enterprise update and security patch policies
- Monitoring device health and compliance
- Zero-touch enrollment troubleshooting
Module 9: Content & Productivity Services Integration - Workspace ONE Content: secure file sharing and storage
- Integrating with Box, SharePoint, OneDrive, and Google Drive
- Configuring content access policies and permissions
- Watermarking and copy protection for sensitive documents
- Offline access and sync controls
- Email and calendar management with Workspace ONE Email+
- Secure email gateway integration
- Meeting and collaboration tool provisioning (MS Teams, Zoom)
- Veeder and journaling policies for compliance
- File type restrictions and content filtering
- Mobile printing via AirPrint and secure print servers
- Browser management and secure browsing policies
- Bookmark management and URL filtering
- PDF annotation and form-filling restrictions
- Content usage reporting and audit trails
Module 10: Automation, Scripting & API Integration - Introduction to Workspace ONE REST APIs
- Authentication using OAuth and API keys
- Querying device, user, and app inventory data
- Automating bulk operations with PowerShell and Python
- Scheduling reports and export tasks
- Triggering actions based on compliance status
- Webhook integration with SIEM and ITSM tools
- Creating custom dashboards with Power BI and Tableau
- Automated user provisioning workflows
- Device lifecycle automation: onboarding to offboarding
- Integrating with ServiceNow, Jira, and BMC Remedy
- Custom script deployment for platform-specific tasks
- Version control and testing of automation scripts
- Monitoring API usage and rate limiting
- Error handling and retry logic in automation
Module 11: Network Access & Security Policy Enforcement - Integrating Workspace ONE with network access controls
- Configuring VLAN assignment based on device posture
- Dynamic segmentation with Cisco ISE and Aruba ClearPass
- 802.1X and certificate-based network authentication
- Wi-Fi profile deployment and encryption standards
- VPN configuration for secure remote access
- Always-on and on-demand VPN policies
- Conditional access for untrusted networks
- Split tunneling and route configuration
- DNS and proxy settings enforcement
- Secure access to internal resources via tunneling
- Firewall rules per application and device state
- Zero trust network access (ZTNA) integration patterns
- Monitoring network posture and connectivity health
- Troubleshooting failed network authentication
Module 12: Monitoring, Reporting & Analytics with Workspace ONE Intelligence - Overview of Workspace ONE Intelligence capabilities
- Enabling telemetry and data collection
- Device health monitoring and predictive alerts
- OS version distribution and update compliance
- Application crash reporting and stability analytics
- Security posture scoring and risk assessment
- Custom report creation and scheduling
- Exporting data for audit and compliance purposes
- Dashboard customisation for executive review
- Identifying at-risk devices and user behaviour
- Automated remediation workflows
- Threat intelligence integration and alerting
- User adoption and engagement metrics
- Battery, storage, and performance trend analysis
- License utilisation and cost optimisation insights
Module 13: Advanced Threat Protection & Incident Response - Endpoint Detection and Response (EDR) integration
- Correlating compliance data with threat signals
- Automated quarantine of compromised devices
- Remote forensic data collection workflows
- Incident classification and response playbooks
- Integration with CrowdStrike, Microsoft Defender, and Carbon Black
- Real-time threat dashboards and alert escalation
- User behaviour analytics and anomaly detection
- Phishing and social engineering protection layers
- Zero-day exploit mitigation strategies
- Post-incident audit and correction workflows
- Rebuilding devices using golden images
- Rollback and recovery processes for failed policies
- Communication protocols during security events
- Regulatory reporting and breach documentation
Module 14: High Availability, Scalability & Production Readiness - Designing for multi-region and global deployments
- Load balancing and service redundancy
- Database optimisation and replication strategies
- Failover configurations for critical components
- Monitoring system health and uptime SLAs
- Capacity planning for device growth
- Backup and disaster recovery procedures
- Version upgrade planning and change windows
- Testing updates in staging environments
- Rolling out changes with minimal downtime
- Third-party integration stability checks
- Performance benchmarking and tuning
- Security patch management for backend services
- Audit trails and change logging
- Operational runbook development
Module 15: Governance, Compliance & Audit Readiness - Building a mobility governance framework
- Defining roles: EMM admin, auditor, policy owner
- Creating policy documentation and version control
- Mapping controls to ISO 27001, NIST, CIS
- Preparing for internal and external audits
- Generating compliance evidence reports
- Device attestation and configuration drift alerts
- Retention policies for logs and user data
- User consent and privacy notice management
- Data sovereignty and regional compliance
- Handling subject access requests (GDPR Article 15)
- Right to erasure workflows (GDPR Article 17)
- Regulatory certifications: FedRAMP, HIPAA, SOC 2
- Board-level reporting and executive summaries
- Continuous improvement via audit feedback
Module 16: Capstone Project & Real-World Implementation Planning - Designing a complete Workspace ONE deployment for a fictional enterprise
- Defining organisational groups and role-based access
- Selecting enrollment methods per device type and ownership
- Configuring identity and access policies
- Building security and compliance profiles
- Planning application and content distribution
- Integrating network access and threat protection
- Establishing monitoring and alerting frameworks
- Developing automation and reporting workflows
- Creating a phased rollout timeline
- Calculating ROI and TCO of the deployment
- Presenting a board-ready implementation roadmap
- Documenting risk mitigation and fallback strategies
- Preparing training materials for end-users and helpdesk
- Finalising audit and compliance packages
Module 17: Certification Preparation & Career Acceleration - Overview of Workspace ONE certification paths
- Differentiating core competencies for VCP-DW and VMC credentials
- Reviewing exam domains and knowledge areas
- Study planning and time allocation strategies
- Practice scenarios for troubleshooting and design
- Analysing real-world case studies
- Building a professional portfolio of deployment work
- Leveraging your Certificate of Completion in job applications
- Networking within VMware communities and user groups
- Updating LinkedIn and resume with verified skills
- Preparing for technical interviews and architecture discussions
- Negotiating salary based on certified expertise
- Accessing alumni resources and continued learning pathways
- Tracking industry trends and emerging UEM capabilities
- Planning your next career move in cloud and endpoint security
- Role of identity in modern endpoint management
- Integrating with Active Directory and Azure AD
- Setting up directory sync and user Synchronization
- Configuring federated authentication (SAML, OAuth)
- Setting up identity providers (ADFS, Okta, Ping, etc.)
- Just-in-Time provisioning and user lifecycle sync
- Conditional access policies based on user, device, location
- Multi-factor authentication (MFA) integration options
- Adaptive authentication rules and risk-based access
- Identity bridging for on-prem and cloud apps
- Access policies for device compliance validation
- User self-service password reset workflows
- Smart card and certificate-based authentication
- Service provider configuration for SSO applications
- Access gateway deployment and high availability
Module 6: Windows 10/11 Modern Management with Workspace ONE - Shifting from traditional Group Policy to modern MDM
- Co-management with Microsoft Configuration Manager
- Windows Autopilot deployment profiles
- Provisioning packages and OOBE customisation
- Enrolling Windows devices via cloud registration
- Applying security baselines and CIS benchmarks
- Managing Windows updates and restart policies
- Configuring Windows Hello for Business
- Defender Antivirus and Endpoint Protection policies
- Firewall, BitLocker, and disk encryption settings
- PowerShell script deployment and execution
- Win32 app packaging and dependency management
- Desktop and start menu layout customisation
- Remote Desktop and session policies
- User experience monitoring and feedback
Module 7: iOS & macOS Device Management at Scale - iOS supervised vs unsupervised device modes
- Apple Business Manager and School Manager integration
- Configuring Automated Device Enrollment (ADE)
- Setting up DEP profiles and device restrictions
- Supervision profiles and configuration payloads
- iOS single app mode and kiosk configurations
- Apple Configurator integration scenarios
- Managing iOS updates and version enforcement
- App distribution via Apple VPP and redemption codes
- Managed App Configuration (MAC) for iOS apps
- macOS enrollment using Auto Advance and manual methods
- macOS security policies: Gatekeeper, SIP, FileVault
- Managing startup items and login scripts
- Enforcing encryption and recovery keys
- macOS app management through PKG and DMG files
- Script execution and compliance monitoring on Mac
Module 8: Android Enterprise Management & Configuration - Understanding Android Enterprise deployment models
- Fully Managed Device configurations
- Work Profile vs Dedicated Device mode
- Zero-touch enrollment with carrier and OEM partners
- Google Workspace integration for user sync
- Setting up Corporate-Owned, Personally-Enabled (COPE)
- Enforcing work profile privacy and data separation
- Managing Google Play, private apps, and system apps
- Configuring default apps and startup launcher
- App permissions and runtime access control
- Wi-Fi, VPN, and email configuration via policies
- App update policies and bandwidth management
- Kiosk mode and single-use device lockdown
- Android Enterprise update and security patch policies
- Monitoring device health and compliance
- Zero-touch enrollment troubleshooting
Module 9: Content & Productivity Services Integration - Workspace ONE Content: secure file sharing and storage
- Integrating with Box, SharePoint, OneDrive, and Google Drive
- Configuring content access policies and permissions
- Watermarking and copy protection for sensitive documents
- Offline access and sync controls
- Email and calendar management with Workspace ONE Email+
- Secure email gateway integration
- Meeting and collaboration tool provisioning (MS Teams, Zoom)
- Veeder and journaling policies for compliance
- File type restrictions and content filtering
- Mobile printing via AirPrint and secure print servers
- Browser management and secure browsing policies
- Bookmark management and URL filtering
- PDF annotation and form-filling restrictions
- Content usage reporting and audit trails
Module 10: Automation, Scripting & API Integration - Introduction to Workspace ONE REST APIs
- Authentication using OAuth and API keys
- Querying device, user, and app inventory data
- Automating bulk operations with PowerShell and Python
- Scheduling reports and export tasks
- Triggering actions based on compliance status
- Webhook integration with SIEM and ITSM tools
- Creating custom dashboards with Power BI and Tableau
- Automated user provisioning workflows
- Device lifecycle automation: onboarding to offboarding
- Integrating with ServiceNow, Jira, and BMC Remedy
- Custom script deployment for platform-specific tasks
- Version control and testing of automation scripts
- Monitoring API usage and rate limiting
- Error handling and retry logic in automation
Module 11: Network Access & Security Policy Enforcement - Integrating Workspace ONE with network access controls
- Configuring VLAN assignment based on device posture
- Dynamic segmentation with Cisco ISE and Aruba ClearPass
- 802.1X and certificate-based network authentication
- Wi-Fi profile deployment and encryption standards
- VPN configuration for secure remote access
- Always-on and on-demand VPN policies
- Conditional access for untrusted networks
- Split tunneling and route configuration
- DNS and proxy settings enforcement
- Secure access to internal resources via tunneling
- Firewall rules per application and device state
- Zero trust network access (ZTNA) integration patterns
- Monitoring network posture and connectivity health
- Troubleshooting failed network authentication
Module 12: Monitoring, Reporting & Analytics with Workspace ONE Intelligence - Overview of Workspace ONE Intelligence capabilities
- Enabling telemetry and data collection
- Device health monitoring and predictive alerts
- OS version distribution and update compliance
- Application crash reporting and stability analytics
- Security posture scoring and risk assessment
- Custom report creation and scheduling
- Exporting data for audit and compliance purposes
- Dashboard customisation for executive review
- Identifying at-risk devices and user behaviour
- Automated remediation workflows
- Threat intelligence integration and alerting
- User adoption and engagement metrics
- Battery, storage, and performance trend analysis
- License utilisation and cost optimisation insights
Module 13: Advanced Threat Protection & Incident Response - Endpoint Detection and Response (EDR) integration
- Correlating compliance data with threat signals
- Automated quarantine of compromised devices
- Remote forensic data collection workflows
- Incident classification and response playbooks
- Integration with CrowdStrike, Microsoft Defender, and Carbon Black
- Real-time threat dashboards and alert escalation
- User behaviour analytics and anomaly detection
- Phishing and social engineering protection layers
- Zero-day exploit mitigation strategies
- Post-incident audit and correction workflows
- Rebuilding devices using golden images
- Rollback and recovery processes for failed policies
- Communication protocols during security events
- Regulatory reporting and breach documentation
Module 14: High Availability, Scalability & Production Readiness - Designing for multi-region and global deployments
- Load balancing and service redundancy
- Database optimisation and replication strategies
- Failover configurations for critical components
- Monitoring system health and uptime SLAs
- Capacity planning for device growth
- Backup and disaster recovery procedures
- Version upgrade planning and change windows
- Testing updates in staging environments
- Rolling out changes with minimal downtime
- Third-party integration stability checks
- Performance benchmarking and tuning
- Security patch management for backend services
- Audit trails and change logging
- Operational runbook development
Module 15: Governance, Compliance & Audit Readiness - Building a mobility governance framework
- Defining roles: EMM admin, auditor, policy owner
- Creating policy documentation and version control
- Mapping controls to ISO 27001, NIST, CIS
- Preparing for internal and external audits
- Generating compliance evidence reports
- Device attestation and configuration drift alerts
- Retention policies for logs and user data
- User consent and privacy notice management
- Data sovereignty and regional compliance
- Handling subject access requests (GDPR Article 15)
- Right to erasure workflows (GDPR Article 17)
- Regulatory certifications: FedRAMP, HIPAA, SOC 2
- Board-level reporting and executive summaries
- Continuous improvement via audit feedback
Module 16: Capstone Project & Real-World Implementation Planning - Designing a complete Workspace ONE deployment for a fictional enterprise
- Defining organisational groups and role-based access
- Selecting enrollment methods per device type and ownership
- Configuring identity and access policies
- Building security and compliance profiles
- Planning application and content distribution
- Integrating network access and threat protection
- Establishing monitoring and alerting frameworks
- Developing automation and reporting workflows
- Creating a phased rollout timeline
- Calculating ROI and TCO of the deployment
- Presenting a board-ready implementation roadmap
- Documenting risk mitigation and fallback strategies
- Preparing training materials for end-users and helpdesk
- Finalising audit and compliance packages
Module 17: Certification Preparation & Career Acceleration - Overview of Workspace ONE certification paths
- Differentiating core competencies for VCP-DW and VMC credentials
- Reviewing exam domains and knowledge areas
- Study planning and time allocation strategies
- Practice scenarios for troubleshooting and design
- Analysing real-world case studies
- Building a professional portfolio of deployment work
- Leveraging your Certificate of Completion in job applications
- Networking within VMware communities and user groups
- Updating LinkedIn and resume with verified skills
- Preparing for technical interviews and architecture discussions
- Negotiating salary based on certified expertise
- Accessing alumni resources and continued learning pathways
- Tracking industry trends and emerging UEM capabilities
- Planning your next career move in cloud and endpoint security
- iOS supervised vs unsupervised device modes
- Apple Business Manager and School Manager integration
- Configuring Automated Device Enrollment (ADE)
- Setting up DEP profiles and device restrictions
- Supervision profiles and configuration payloads
- iOS single app mode and kiosk configurations
- Apple Configurator integration scenarios
- Managing iOS updates and version enforcement
- App distribution via Apple VPP and redemption codes
- Managed App Configuration (MAC) for iOS apps
- macOS enrollment using Auto Advance and manual methods
- macOS security policies: Gatekeeper, SIP, FileVault
- Managing startup items and login scripts
- Enforcing encryption and recovery keys
- macOS app management through PKG and DMG files
- Script execution and compliance monitoring on Mac
Module 8: Android Enterprise Management & Configuration - Understanding Android Enterprise deployment models
- Fully Managed Device configurations
- Work Profile vs Dedicated Device mode
- Zero-touch enrollment with carrier and OEM partners
- Google Workspace integration for user sync
- Setting up Corporate-Owned, Personally-Enabled (COPE)
- Enforcing work profile privacy and data separation
- Managing Google Play, private apps, and system apps
- Configuring default apps and startup launcher
- App permissions and runtime access control
- Wi-Fi, VPN, and email configuration via policies
- App update policies and bandwidth management
- Kiosk mode and single-use device lockdown
- Android Enterprise update and security patch policies
- Monitoring device health and compliance
- Zero-touch enrollment troubleshooting
Module 9: Content & Productivity Services Integration - Workspace ONE Content: secure file sharing and storage
- Integrating with Box, SharePoint, OneDrive, and Google Drive
- Configuring content access policies and permissions
- Watermarking and copy protection for sensitive documents
- Offline access and sync controls
- Email and calendar management with Workspace ONE Email+
- Secure email gateway integration
- Meeting and collaboration tool provisioning (MS Teams, Zoom)
- Veeder and journaling policies for compliance
- File type restrictions and content filtering
- Mobile printing via AirPrint and secure print servers
- Browser management and secure browsing policies
- Bookmark management and URL filtering
- PDF annotation and form-filling restrictions
- Content usage reporting and audit trails
Module 10: Automation, Scripting & API Integration - Introduction to Workspace ONE REST APIs
- Authentication using OAuth and API keys
- Querying device, user, and app inventory data
- Automating bulk operations with PowerShell and Python
- Scheduling reports and export tasks
- Triggering actions based on compliance status
- Webhook integration with SIEM and ITSM tools
- Creating custom dashboards with Power BI and Tableau
- Automated user provisioning workflows
- Device lifecycle automation: onboarding to offboarding
- Integrating with ServiceNow, Jira, and BMC Remedy
- Custom script deployment for platform-specific tasks
- Version control and testing of automation scripts
- Monitoring API usage and rate limiting
- Error handling and retry logic in automation
Module 11: Network Access & Security Policy Enforcement - Integrating Workspace ONE with network access controls
- Configuring VLAN assignment based on device posture
- Dynamic segmentation with Cisco ISE and Aruba ClearPass
- 802.1X and certificate-based network authentication
- Wi-Fi profile deployment and encryption standards
- VPN configuration for secure remote access
- Always-on and on-demand VPN policies
- Conditional access for untrusted networks
- Split tunneling and route configuration
- DNS and proxy settings enforcement
- Secure access to internal resources via tunneling
- Firewall rules per application and device state
- Zero trust network access (ZTNA) integration patterns
- Monitoring network posture and connectivity health
- Troubleshooting failed network authentication
Module 12: Monitoring, Reporting & Analytics with Workspace ONE Intelligence - Overview of Workspace ONE Intelligence capabilities
- Enabling telemetry and data collection
- Device health monitoring and predictive alerts
- OS version distribution and update compliance
- Application crash reporting and stability analytics
- Security posture scoring and risk assessment
- Custom report creation and scheduling
- Exporting data for audit and compliance purposes
- Dashboard customisation for executive review
- Identifying at-risk devices and user behaviour
- Automated remediation workflows
- Threat intelligence integration and alerting
- User adoption and engagement metrics
- Battery, storage, and performance trend analysis
- License utilisation and cost optimisation insights
Module 13: Advanced Threat Protection & Incident Response - Endpoint Detection and Response (EDR) integration
- Correlating compliance data with threat signals
- Automated quarantine of compromised devices
- Remote forensic data collection workflows
- Incident classification and response playbooks
- Integration with CrowdStrike, Microsoft Defender, and Carbon Black
- Real-time threat dashboards and alert escalation
- User behaviour analytics and anomaly detection
- Phishing and social engineering protection layers
- Zero-day exploit mitigation strategies
- Post-incident audit and correction workflows
- Rebuilding devices using golden images
- Rollback and recovery processes for failed policies
- Communication protocols during security events
- Regulatory reporting and breach documentation
Module 14: High Availability, Scalability & Production Readiness - Designing for multi-region and global deployments
- Load balancing and service redundancy
- Database optimisation and replication strategies
- Failover configurations for critical components
- Monitoring system health and uptime SLAs
- Capacity planning for device growth
- Backup and disaster recovery procedures
- Version upgrade planning and change windows
- Testing updates in staging environments
- Rolling out changes with minimal downtime
- Third-party integration stability checks
- Performance benchmarking and tuning
- Security patch management for backend services
- Audit trails and change logging
- Operational runbook development
Module 15: Governance, Compliance & Audit Readiness - Building a mobility governance framework
- Defining roles: EMM admin, auditor, policy owner
- Creating policy documentation and version control
- Mapping controls to ISO 27001, NIST, CIS
- Preparing for internal and external audits
- Generating compliance evidence reports
- Device attestation and configuration drift alerts
- Retention policies for logs and user data
- User consent and privacy notice management
- Data sovereignty and regional compliance
- Handling subject access requests (GDPR Article 15)
- Right to erasure workflows (GDPR Article 17)
- Regulatory certifications: FedRAMP, HIPAA, SOC 2
- Board-level reporting and executive summaries
- Continuous improvement via audit feedback
Module 16: Capstone Project & Real-World Implementation Planning - Designing a complete Workspace ONE deployment for a fictional enterprise
- Defining organisational groups and role-based access
- Selecting enrollment methods per device type and ownership
- Configuring identity and access policies
- Building security and compliance profiles
- Planning application and content distribution
- Integrating network access and threat protection
- Establishing monitoring and alerting frameworks
- Developing automation and reporting workflows
- Creating a phased rollout timeline
- Calculating ROI and TCO of the deployment
- Presenting a board-ready implementation roadmap
- Documenting risk mitigation and fallback strategies
- Preparing training materials for end-users and helpdesk
- Finalising audit and compliance packages
Module 17: Certification Preparation & Career Acceleration - Overview of Workspace ONE certification paths
- Differentiating core competencies for VCP-DW and VMC credentials
- Reviewing exam domains and knowledge areas
- Study planning and time allocation strategies
- Practice scenarios for troubleshooting and design
- Analysing real-world case studies
- Building a professional portfolio of deployment work
- Leveraging your Certificate of Completion in job applications
- Networking within VMware communities and user groups
- Updating LinkedIn and resume with verified skills
- Preparing for technical interviews and architecture discussions
- Negotiating salary based on certified expertise
- Accessing alumni resources and continued learning pathways
- Tracking industry trends and emerging UEM capabilities
- Planning your next career move in cloud and endpoint security
- Workspace ONE Content: secure file sharing and storage
- Integrating with Box, SharePoint, OneDrive, and Google Drive
- Configuring content access policies and permissions
- Watermarking and copy protection for sensitive documents
- Offline access and sync controls
- Email and calendar management with Workspace ONE Email+
- Secure email gateway integration
- Meeting and collaboration tool provisioning (MS Teams, Zoom)
- Veeder and journaling policies for compliance
- File type restrictions and content filtering
- Mobile printing via AirPrint and secure print servers
- Browser management and secure browsing policies
- Bookmark management and URL filtering
- PDF annotation and form-filling restrictions
- Content usage reporting and audit trails
Module 10: Automation, Scripting & API Integration - Introduction to Workspace ONE REST APIs
- Authentication using OAuth and API keys
- Querying device, user, and app inventory data
- Automating bulk operations with PowerShell and Python
- Scheduling reports and export tasks
- Triggering actions based on compliance status
- Webhook integration with SIEM and ITSM tools
- Creating custom dashboards with Power BI and Tableau
- Automated user provisioning workflows
- Device lifecycle automation: onboarding to offboarding
- Integrating with ServiceNow, Jira, and BMC Remedy
- Custom script deployment for platform-specific tasks
- Version control and testing of automation scripts
- Monitoring API usage and rate limiting
- Error handling and retry logic in automation
Module 11: Network Access & Security Policy Enforcement - Integrating Workspace ONE with network access controls
- Configuring VLAN assignment based on device posture
- Dynamic segmentation with Cisco ISE and Aruba ClearPass
- 802.1X and certificate-based network authentication
- Wi-Fi profile deployment and encryption standards
- VPN configuration for secure remote access
- Always-on and on-demand VPN policies
- Conditional access for untrusted networks
- Split tunneling and route configuration
- DNS and proxy settings enforcement
- Secure access to internal resources via tunneling
- Firewall rules per application and device state
- Zero trust network access (ZTNA) integration patterns
- Monitoring network posture and connectivity health
- Troubleshooting failed network authentication
Module 12: Monitoring, Reporting & Analytics with Workspace ONE Intelligence - Overview of Workspace ONE Intelligence capabilities
- Enabling telemetry and data collection
- Device health monitoring and predictive alerts
- OS version distribution and update compliance
- Application crash reporting and stability analytics
- Security posture scoring and risk assessment
- Custom report creation and scheduling
- Exporting data for audit and compliance purposes
- Dashboard customisation for executive review
- Identifying at-risk devices and user behaviour
- Automated remediation workflows
- Threat intelligence integration and alerting
- User adoption and engagement metrics
- Battery, storage, and performance trend analysis
- License utilisation and cost optimisation insights
Module 13: Advanced Threat Protection & Incident Response - Endpoint Detection and Response (EDR) integration
- Correlating compliance data with threat signals
- Automated quarantine of compromised devices
- Remote forensic data collection workflows
- Incident classification and response playbooks
- Integration with CrowdStrike, Microsoft Defender, and Carbon Black
- Real-time threat dashboards and alert escalation
- User behaviour analytics and anomaly detection
- Phishing and social engineering protection layers
- Zero-day exploit mitigation strategies
- Post-incident audit and correction workflows
- Rebuilding devices using golden images
- Rollback and recovery processes for failed policies
- Communication protocols during security events
- Regulatory reporting and breach documentation
Module 14: High Availability, Scalability & Production Readiness - Designing for multi-region and global deployments
- Load balancing and service redundancy
- Database optimisation and replication strategies
- Failover configurations for critical components
- Monitoring system health and uptime SLAs
- Capacity planning for device growth
- Backup and disaster recovery procedures
- Version upgrade planning and change windows
- Testing updates in staging environments
- Rolling out changes with minimal downtime
- Third-party integration stability checks
- Performance benchmarking and tuning
- Security patch management for backend services
- Audit trails and change logging
- Operational runbook development
Module 15: Governance, Compliance & Audit Readiness - Building a mobility governance framework
- Defining roles: EMM admin, auditor, policy owner
- Creating policy documentation and version control
- Mapping controls to ISO 27001, NIST, CIS
- Preparing for internal and external audits
- Generating compliance evidence reports
- Device attestation and configuration drift alerts
- Retention policies for logs and user data
- User consent and privacy notice management
- Data sovereignty and regional compliance
- Handling subject access requests (GDPR Article 15)
- Right to erasure workflows (GDPR Article 17)
- Regulatory certifications: FedRAMP, HIPAA, SOC 2
- Board-level reporting and executive summaries
- Continuous improvement via audit feedback
Module 16: Capstone Project & Real-World Implementation Planning - Designing a complete Workspace ONE deployment for a fictional enterprise
- Defining organisational groups and role-based access
- Selecting enrollment methods per device type and ownership
- Configuring identity and access policies
- Building security and compliance profiles
- Planning application and content distribution
- Integrating network access and threat protection
- Establishing monitoring and alerting frameworks
- Developing automation and reporting workflows
- Creating a phased rollout timeline
- Calculating ROI and TCO of the deployment
- Presenting a board-ready implementation roadmap
- Documenting risk mitigation and fallback strategies
- Preparing training materials for end-users and helpdesk
- Finalising audit and compliance packages
Module 17: Certification Preparation & Career Acceleration - Overview of Workspace ONE certification paths
- Differentiating core competencies for VCP-DW and VMC credentials
- Reviewing exam domains and knowledge areas
- Study planning and time allocation strategies
- Practice scenarios for troubleshooting and design
- Analysing real-world case studies
- Building a professional portfolio of deployment work
- Leveraging your Certificate of Completion in job applications
- Networking within VMware communities and user groups
- Updating LinkedIn and resume with verified skills
- Preparing for technical interviews and architecture discussions
- Negotiating salary based on certified expertise
- Accessing alumni resources and continued learning pathways
- Tracking industry trends and emerging UEM capabilities
- Planning your next career move in cloud and endpoint security
- Integrating Workspace ONE with network access controls
- Configuring VLAN assignment based on device posture
- Dynamic segmentation with Cisco ISE and Aruba ClearPass
- 802.1X and certificate-based network authentication
- Wi-Fi profile deployment and encryption standards
- VPN configuration for secure remote access
- Always-on and on-demand VPN policies
- Conditional access for untrusted networks
- Split tunneling and route configuration
- DNS and proxy settings enforcement
- Secure access to internal resources via tunneling
- Firewall rules per application and device state
- Zero trust network access (ZTNA) integration patterns
- Monitoring network posture and connectivity health
- Troubleshooting failed network authentication
Module 12: Monitoring, Reporting & Analytics with Workspace ONE Intelligence - Overview of Workspace ONE Intelligence capabilities
- Enabling telemetry and data collection
- Device health monitoring and predictive alerts
- OS version distribution and update compliance
- Application crash reporting and stability analytics
- Security posture scoring and risk assessment
- Custom report creation and scheduling
- Exporting data for audit and compliance purposes
- Dashboard customisation for executive review
- Identifying at-risk devices and user behaviour
- Automated remediation workflows
- Threat intelligence integration and alerting
- User adoption and engagement metrics
- Battery, storage, and performance trend analysis
- License utilisation and cost optimisation insights
Module 13: Advanced Threat Protection & Incident Response - Endpoint Detection and Response (EDR) integration
- Correlating compliance data with threat signals
- Automated quarantine of compromised devices
- Remote forensic data collection workflows
- Incident classification and response playbooks
- Integration with CrowdStrike, Microsoft Defender, and Carbon Black
- Real-time threat dashboards and alert escalation
- User behaviour analytics and anomaly detection
- Phishing and social engineering protection layers
- Zero-day exploit mitigation strategies
- Post-incident audit and correction workflows
- Rebuilding devices using golden images
- Rollback and recovery processes for failed policies
- Communication protocols during security events
- Regulatory reporting and breach documentation
Module 14: High Availability, Scalability & Production Readiness - Designing for multi-region and global deployments
- Load balancing and service redundancy
- Database optimisation and replication strategies
- Failover configurations for critical components
- Monitoring system health and uptime SLAs
- Capacity planning for device growth
- Backup and disaster recovery procedures
- Version upgrade planning and change windows
- Testing updates in staging environments
- Rolling out changes with minimal downtime
- Third-party integration stability checks
- Performance benchmarking and tuning
- Security patch management for backend services
- Audit trails and change logging
- Operational runbook development
Module 15: Governance, Compliance & Audit Readiness - Building a mobility governance framework
- Defining roles: EMM admin, auditor, policy owner
- Creating policy documentation and version control
- Mapping controls to ISO 27001, NIST, CIS
- Preparing for internal and external audits
- Generating compliance evidence reports
- Device attestation and configuration drift alerts
- Retention policies for logs and user data
- User consent and privacy notice management
- Data sovereignty and regional compliance
- Handling subject access requests (GDPR Article 15)
- Right to erasure workflows (GDPR Article 17)
- Regulatory certifications: FedRAMP, HIPAA, SOC 2
- Board-level reporting and executive summaries
- Continuous improvement via audit feedback
Module 16: Capstone Project & Real-World Implementation Planning - Designing a complete Workspace ONE deployment for a fictional enterprise
- Defining organisational groups and role-based access
- Selecting enrollment methods per device type and ownership
- Configuring identity and access policies
- Building security and compliance profiles
- Planning application and content distribution
- Integrating network access and threat protection
- Establishing monitoring and alerting frameworks
- Developing automation and reporting workflows
- Creating a phased rollout timeline
- Calculating ROI and TCO of the deployment
- Presenting a board-ready implementation roadmap
- Documenting risk mitigation and fallback strategies
- Preparing training materials for end-users and helpdesk
- Finalising audit and compliance packages
Module 17: Certification Preparation & Career Acceleration - Overview of Workspace ONE certification paths
- Differentiating core competencies for VCP-DW and VMC credentials
- Reviewing exam domains and knowledge areas
- Study planning and time allocation strategies
- Practice scenarios for troubleshooting and design
- Analysing real-world case studies
- Building a professional portfolio of deployment work
- Leveraging your Certificate of Completion in job applications
- Networking within VMware communities and user groups
- Updating LinkedIn and resume with verified skills
- Preparing for technical interviews and architecture discussions
- Negotiating salary based on certified expertise
- Accessing alumni resources and continued learning pathways
- Tracking industry trends and emerging UEM capabilities
- Planning your next career move in cloud and endpoint security
- Endpoint Detection and Response (EDR) integration
- Correlating compliance data with threat signals
- Automated quarantine of compromised devices
- Remote forensic data collection workflows
- Incident classification and response playbooks
- Integration with CrowdStrike, Microsoft Defender, and Carbon Black
- Real-time threat dashboards and alert escalation
- User behaviour analytics and anomaly detection
- Phishing and social engineering protection layers
- Zero-day exploit mitigation strategies
- Post-incident audit and correction workflows
- Rebuilding devices using golden images
- Rollback and recovery processes for failed policies
- Communication protocols during security events
- Regulatory reporting and breach documentation
Module 14: High Availability, Scalability & Production Readiness - Designing for multi-region and global deployments
- Load balancing and service redundancy
- Database optimisation and replication strategies
- Failover configurations for critical components
- Monitoring system health and uptime SLAs
- Capacity planning for device growth
- Backup and disaster recovery procedures
- Version upgrade planning and change windows
- Testing updates in staging environments
- Rolling out changes with minimal downtime
- Third-party integration stability checks
- Performance benchmarking and tuning
- Security patch management for backend services
- Audit trails and change logging
- Operational runbook development
Module 15: Governance, Compliance & Audit Readiness - Building a mobility governance framework
- Defining roles: EMM admin, auditor, policy owner
- Creating policy documentation and version control
- Mapping controls to ISO 27001, NIST, CIS
- Preparing for internal and external audits
- Generating compliance evidence reports
- Device attestation and configuration drift alerts
- Retention policies for logs and user data
- User consent and privacy notice management
- Data sovereignty and regional compliance
- Handling subject access requests (GDPR Article 15)
- Right to erasure workflows (GDPR Article 17)
- Regulatory certifications: FedRAMP, HIPAA, SOC 2
- Board-level reporting and executive summaries
- Continuous improvement via audit feedback
Module 16: Capstone Project & Real-World Implementation Planning - Designing a complete Workspace ONE deployment for a fictional enterprise
- Defining organisational groups and role-based access
- Selecting enrollment methods per device type and ownership
- Configuring identity and access policies
- Building security and compliance profiles
- Planning application and content distribution
- Integrating network access and threat protection
- Establishing monitoring and alerting frameworks
- Developing automation and reporting workflows
- Creating a phased rollout timeline
- Calculating ROI and TCO of the deployment
- Presenting a board-ready implementation roadmap
- Documenting risk mitigation and fallback strategies
- Preparing training materials for end-users and helpdesk
- Finalising audit and compliance packages
Module 17: Certification Preparation & Career Acceleration - Overview of Workspace ONE certification paths
- Differentiating core competencies for VCP-DW and VMC credentials
- Reviewing exam domains and knowledge areas
- Study planning and time allocation strategies
- Practice scenarios for troubleshooting and design
- Analysing real-world case studies
- Building a professional portfolio of deployment work
- Leveraging your Certificate of Completion in job applications
- Networking within VMware communities and user groups
- Updating LinkedIn and resume with verified skills
- Preparing for technical interviews and architecture discussions
- Negotiating salary based on certified expertise
- Accessing alumni resources and continued learning pathways
- Tracking industry trends and emerging UEM capabilities
- Planning your next career move in cloud and endpoint security
- Building a mobility governance framework
- Defining roles: EMM admin, auditor, policy owner
- Creating policy documentation and version control
- Mapping controls to ISO 27001, NIST, CIS
- Preparing for internal and external audits
- Generating compliance evidence reports
- Device attestation and configuration drift alerts
- Retention policies for logs and user data
- User consent and privacy notice management
- Data sovereignty and regional compliance
- Handling subject access requests (GDPR Article 15)
- Right to erasure workflows (GDPR Article 17)
- Regulatory certifications: FedRAMP, HIPAA, SOC 2
- Board-level reporting and executive summaries
- Continuous improvement via audit feedback
Module 16: Capstone Project & Real-World Implementation Planning - Designing a complete Workspace ONE deployment for a fictional enterprise
- Defining organisational groups and role-based access
- Selecting enrollment methods per device type and ownership
- Configuring identity and access policies
- Building security and compliance profiles
- Planning application and content distribution
- Integrating network access and threat protection
- Establishing monitoring and alerting frameworks
- Developing automation and reporting workflows
- Creating a phased rollout timeline
- Calculating ROI and TCO of the deployment
- Presenting a board-ready implementation roadmap
- Documenting risk mitigation and fallback strategies
- Preparing training materials for end-users and helpdesk
- Finalising audit and compliance packages
Module 17: Certification Preparation & Career Acceleration - Overview of Workspace ONE certification paths
- Differentiating core competencies for VCP-DW and VMC credentials
- Reviewing exam domains and knowledge areas
- Study planning and time allocation strategies
- Practice scenarios for troubleshooting and design
- Analysing real-world case studies
- Building a professional portfolio of deployment work
- Leveraging your Certificate of Completion in job applications
- Networking within VMware communities and user groups
- Updating LinkedIn and resume with verified skills
- Preparing for technical interviews and architecture discussions
- Negotiating salary based on certified expertise
- Accessing alumni resources and continued learning pathways
- Tracking industry trends and emerging UEM capabilities
- Planning your next career move in cloud and endpoint security
- Overview of Workspace ONE certification paths
- Differentiating core competencies for VCP-DW and VMC credentials
- Reviewing exam domains and knowledge areas
- Study planning and time allocation strategies
- Practice scenarios for troubleshooting and design
- Analysing real-world case studies
- Building a professional portfolio of deployment work
- Leveraging your Certificate of Completion in job applications
- Networking within VMware communities and user groups
- Updating LinkedIn and resume with verified skills
- Preparing for technical interviews and architecture discussions
- Negotiating salary based on certified expertise
- Accessing alumni resources and continued learning pathways
- Tracking industry trends and emerging UEM capabilities
- Planning your next career move in cloud and endpoint security