A tailored course, built for your situation
Deeper command of the DORA operational resilience framework
Master the framework behind resilient financial services delivery
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Not knowing exactly how to align internal policies with DORA’s testing standards
The situation this course is for
Teams spend too long translating DORA requirements into actionable plans, resulting in delayed timelines and inconsistent evidence packages. Without a clear blueprint, even strong performers guess at what regulators will accept.
Who this is for
Financial services compliance lead responsible for operational resilience, managing deadlines under DORA with limited guidance
Who this is not for
Entry-level analysts, consultants outside financial services, or professionals not involved in DORA implementation
What you walk away with
- Map critical functions and obligations under DORA with precision
- Design disruption scenarios that meet EBA expectations
- Produce regulator-ready evidence dossiers on schedule
- Navigate internal sign-offs with authoritative grounding in the framework
- Anticipate supervisory questions using precedent-based reasoning
The 12 modules (with all 144 chapters)
Module 1. DORA scope and threshold application
Define which services and entities fall under DORA obligations based on asset size and service type. Clarify overlap with MiFID II and internal risk classifications.
12 chapters in this module
- Threshold criteria mapping
- Service classification rules
- Critical function identification
- Entity-level applicability
- Exemption analysis
- Cross-border implications
- Internal inventory tagging
- Third-party dependency review
- Regulator notification triggers
- Documentation standards
- Evidence retention periods
- Version control for updates
Module 2. Critical function identification
Establish a repeatable method for identifying and validating critical functions across technology, operations, and client service layers.
12 chapters in this module
- Function taxonomy setup
- Impact threshold definition
- Stakeholder mapping
- Dependency tracing
- Service disruption scoring
- External provider inclusion
- Threshold challenge process
- Validation workshop design
- Evidence compilation
- Internal challenge rounds
- Escalation paths
- Final sign-off workflow
Module 3. Operational resilience governance
Structure board-level reporting cadence and internal oversight mechanisms that satisfy DORA Article 22 requirements.
12 chapters in this module
- Governance model design
- Oversight committee structure
- Reporting frequency rules
- Incident escalation thresholds
- Remediation tracking
- Performance metric alignment
- Risk appetite linkage
- Audit trail maintenance
- External auditor coordination
- Policy update cycles
- Training obligations
- Leadership attestation process
Module 4. ICT risk management mapping
Align existing ICT risk frameworks with DORA’s digital operational resilience expectations.
12 chapters in this module
- Existing controls inventory
- Gap identification protocol
- Technology stack mapping
- Cyber risk integration
- Data location tracking
- Encryption standards review
- Access control alignment
- Vendor access monitoring
- Patch management linkage
- Incident response integration
- Recovery time objectives
- Service level agreement alignment
Module 5. Incident classification and reporting
Implement a consistent taxonomy for classifying and escalating ICT incidents under DORA timelines.
12 chapters in this module
- Severity level definitions
- Event categorization rules
- Reporting window rules
- Internal alerting workflow
- External regulator notification
- Incident logging standards
- Follow-up investigation steps
- Cross-functional triage process
- Timeline tracking dashboard
- Resolution evidence standards
- Post-mortem requirements
- Lessons learned documentation
Module 6. Digital operational resilience testing
Design and execute annual testing programs that meet EBA guidelines for severity and coverage.
12 chapters in this module
- Test scope definition
- Scenario design criteria
- Stress level calibration
- Participant selection rules
- Simulation timing strategy
- Failure mode validation
- Outcome measurement approach
- Remediation backlog tracking
- Third-party involvement rules
- Test documentation standards
- Regulator submission format
- Lessons integration cycle
Module 7. Third-party risk oversight
Apply DORA’s due diligence and monitoring requirements to ICT service providers.
12 chapters in this module
- Vendor classification rules
- Due diligence checklist design
- Contractual obligation mapping
- Audit rights enforcement
- Performance monitoring metrics
- Subcontractor visibility rules
- Exit planning requirements
- Transition readiness testing
- Data portability assurance
- Security control validation
- Compliance verification process
- Ongoing review frequency
Module 8. Information sharing frameworks
Establish safe and compliant channels for sharing cyber threat intelligence under DORA Article 10.
12 chapters in this module
- Eligible entity identification
- Legal basis validation
- Data anonymization standards
- Channel security protocols
- Request handling process
- Approver authority levels
- Content filtering rules
- Incident linkage tagging
- Response time expectations
- Escalation when blocked
- Audit logging requirements
- Participant revocation process
Module 9. Internal reporting and assurance
Build documentation packages that prove compliance during internal audits and supervisory reviews.
12 chapters in this module
- Control mapping exercise
- Evidence collection calendar
- Document naming conventions
- Version control system
- Access permission rules
- Review cycle scheduling
- Challenge report generation
- Remediation tracking
- External auditor prep kit
- Gap closure proof
- Leadership sign-off trail
- Regulatory question response log
Module 10. Regulator engagement readiness
Prepare for supervisory inquiries with structured responses and precedent-backed reasoning.
12 chapters in this module
- Common question catalog
- Response draft templates
- Precedent database setup
- Cross-functional input process
- Final approval workflow
- Submission formatting rules
- Follow-up tracking
- Escalation coordination
- Position paper development
- Evidence bundling strategy
- Version control during review
- Post-engagement summary
Module 11. Framework evolution tracking
Stay ahead of DORA updates, EBA guidelines, and national transposition differences.
12 chapters in this module
- Change monitoring process
- National regulator updates
- EBA opinion tracking
- Transposition gap analysis
- Internal policy update cycle
- Stakeholder notification plan
- Training refresh scheduling
- Control adjustment workflow
- Evidence update protocol
- Audit trail maintenance
- Lessons from peer institutions
- Future state roadmap drafting
Module 12. Mastery integration and application
Apply full DORA fluency to real-world scenarios through simulation and peer-reviewed exercises.
12 chapters in this module
- Scenario one: Major disruption
- Scenario two: Third-party failure
- Scenario three: Regulatory inquiry
- Scenario four: M&A integration
- Scenario five: New service launch
- Scenario six: Policy misalignment
- Peer review mechanics
- Expert feedback loop
- Remediation planning
- Reporting simulation
- Stakeholder negotiation
- Final demonstration
How this maps to your situation
- When preparing for annual resilience testing
- Before regulator-facing submissions
- During third-party vendor onboarding
- After organizational restructuring
Before vs. after
Before
DORA implementation feels fragmented, with inconsistent evidence and last-minute scrambles before deadlines.
After
You move through DORA cycles with fluency, producing regulator-ready outputs on time, backed by authoritative understanding of the framework.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed for completion over 6-8 weeks with full flexibility.
If nothing changes
Without structured mastery, teams risk delayed compliance, inconsistent reporting, and reactive rather than strategic engagement with regulators.
How this compares to the alternatives
Unlike generic compliance courses, this program delivers DORA-specific fluency with direct application to financial services operational resilience requirements.
Frequently asked
Is this course relevant if my role isn’t compliance?
Yes, if you contribute to operational resilience, incident response, or third-party risk in financial services, the framework applies directly to your work.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Does it cover national transposition differences?
Yes, module 11 includes tracking mechanisms for how DORA is applied across EU member states.
$199 one-time. Approximately 3 hours per module, designed for completion over 6-8 weeks with full flexibility..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours