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Mobile Asset Management in IT Asset Management

Mobile Asset Management in IT Asset Management

$251.00
How you learn:
Self-paced • Lifetime updates
Toolkit Included:
Includes a practical, ready-to-use toolkit containing implementation templates, worksheets, checklists, and decision-support materials used to accelerate real-world application and reduce setup time.
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What does the Mobile Asset Management in IT Asset Management course cover?

Mobile Asset Management in IT Asset Management is covered here in 8 modules: Defining Mobile Asset Scope and Classification, Procurement and Provisioning Workflows, Mobile Device Management (MDM) Integration and Configuration and 5 more. The outline lists 48 specific topics, opening with determine which devices qualify as mobile assets (e.g., smartphones, tablets, hotspots, ruggedized handhelds) based on organizational usage patterns and procurement channels.

How do you approach Mobile Asset Management in IT Asset Management step by step?

The work is sequenced in 8 stages. It starts with Defining Mobile Asset Scope and Classification, moves through Procurement and Provisioning Workflows and Mobile Device Management (MDM) Integration and Configuration, and ends at Cross-Functional Governance and Reporting. Each stage carries its own topic list, so the sequence is followed rather than summarised.

What is in Module 1 of the Mobile Asset Management in IT Asset Management course?

Module 1 is Defining Mobile Asset Scope and Classification. It works through determine which devices qualify as mobile assets (e.g., smartphones, tablets, hotspots, ruggedized handhelds) based on organizational usage patterns and procurement channels., establish device categorization by ownership model (corporate-owned, BYOD, COPE) and map each to distinct management and compliance requirements., integrate mobile classification with existing IT asset taxonomy to ensure consistency.

How is the Mobile Asset Management in IT Asset Management course delivered?

The Mobile Asset Management in IT Asset Management course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.

How much does the Mobile Asset Management in IT Asset Management course cost?

The Mobile Asset Management in IT Asset Management course is $250 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.

Closely related courses: Mobile Assets in Warehouse Management Dataset, Mobile Device Management in IT Asset Management, Mobile Application Management MAM in IT Asset Management, Mobile Asset Management in Field Service Management.

More answers: what you get with every course, refund policy, all help answers.

This curriculum spans the full operational lifecycle of mobile assets, reflecting the coordinated workflows found in multi-departmental ITAM programs, from procurement and MDM integration to compliance, cost control, and end-of-life governance.

Module 1: Defining Mobile Asset Scope and Classification

  • Determine which devices qualify as mobile assets (e.g., smartphones, tablets, hotspots, ruggedized handhelds) based on organizational usage patterns and procurement channels.
  • Establish device categorization by ownership model (corporate-owned, BYOD, COPE) and map each to distinct management and compliance requirements.
  • Integrate mobile classification with existing IT asset taxonomy to ensure consistency in inventory systems and financial tracking.
  • Define criteria for exceptions, such as loaner devices or temporary assignments, and document approval workflows for deviation from standard classification.
  • Align mobile asset definitions with security policies, particularly for devices accessing regulated data or critical systems.
  • Coordinate with legal and HR to formalize acceptable use policies for each device type and ownership model.

Module 2: Procurement and Provisioning Workflows

  • Design procurement workflows that enforce pre-approval for mobile devices, including integration with financial systems for budget validation.
  • Standardize device configurations (e.g., approved models, OS versions, regional variants) to reduce support complexity and lifecycle variability.
  • Implement bulk ordering and staging procedures with carriers and vendors to reduce provisioning lead time and ensure IMEI/serial traceability.
  • Automate provisioning triggers from HR onboarding systems to initiate device assignment and enrollment in MDM solutions.
  • Establish carrier contract governance to manage rate plans, data allowances, and international roaming policies across device fleets.
  • Enforce mandatory documentation of device handover, including user acknowledgment of responsibility and return conditions.

Module 3: Mobile Device Management (MDM) Integration and Configuration

  • Select MDM platform capabilities based on required enforcement scope (e.g., full control vs. supervision-only for BYOD).
  • Configure device enrollment methods (user-driven, zero-touch, DEP/ABM for Apple, AFC for Android) to balance automation and user experience.
  • Define configuration profiles for Wi-Fi, email, VPN, and certificate deployment that align with network and security policies.
  • Implement conditional access rules that restrict system access based on device compliance status (e.g., encryption, OS version).
  • Manage app distribution through curated enterprise app stores or managed Google Play/Apple VPP, including license reconciliation.
  • Test and validate MDM policy rollouts in staged environments to prevent mass configuration failures or user lockouts.

Module 4: Lifecycle Tracking and Inventory Control

  • Maintain real-time synchronization between MDM, ITSM, and financial asset databases to eliminate data silos and reconciliation delays.
  • Implement automated reconciliation processes to detect and resolve discrepancies in device status (e.g., active, lost, decommissioned).
  • Track physical location and custodian assignments for high-value or regulated mobile assets using check-in/check-out logs or GPS data where permitted.
  • Enforce mandatory status updates during employee offboarding, role changes, or device transfers to maintain accountability.
  • Use barcode/QR code scanning during audits to validate physical presence and reduce manual inventory errors.
  • Define retention periods for decommissioned device records to support financial audits and compliance requirements.

Module 5: Security and Compliance Enforcement

  • Mandate encryption, passcode policies, and biometric authentication based on device type and data classification levels.
  • Configure remote wipe capabilities with role-based approval workflows to prevent unauthorized data erasure.
  • Enforce jailbreak/root detection and automatically quarantine non-compliant devices from corporate resources.
  • Implement regular vulnerability scanning for mobile OS and apps, integrating findings into patch management timelines.
  • Generate compliance reports for regulatory audits (e.g., HIPAA, GDPR) that demonstrate control over data access and device integrity.
  • Establish incident response playbooks for lost/stolen devices, including immediate lock, wipe, and carrier deactivation procedures.

Module 6: Usage Monitoring and Cost Optimization

  • Aggregate carrier billing data and map charges to individual devices and cost centers for chargeback or showback reporting.
  • Identify and reclaim unused data plans or inactive lines through automated usage threshold alerts and quarterly reviews.
  • Analyze roaming patterns to negotiate tailored international plans or restrict usage in high-cost regions.
  • Monitor app usage to detect unauthorized or high-bandwidth applications impacting network performance or costs.
  • Set thresholds for data consumption and implement throttling or alerts to prevent overage charges.
  • Conduct annual benchmarking of carrier rates and service levels to validate contract competitiveness.

Module 7: Disposal and End-of-Life Processes

  • Define end-of-life criteria based on manufacturer support timelines, security risks, and performance degradation.
  • Execute secure data wiping procedures using NIST 800-88 standards and generate erasure certificates for audit purposes.
  • Coordinate with carriers to terminate service plans and reclaim phone numbers or SIM cards.
  • Validate chain-of-custody documentation when transferring devices to third-party recyclers or remarketing vendors.
  • Ensure compliance with environmental regulations (e.g., WEEE, R2) when disposing of mobile hardware.
  • Update asset registers and financial systems to reflect disposal status and finalize depreciation schedules.

Module 8: Cross-Functional Governance and Reporting

  • Establish a mobile asset governance board with representation from IT, finance, security, legal, and procurement to resolve policy conflicts.
  • Define SLAs for mobile support requests (e.g., device replacement, provisioning) and track performance against benchmarks.
  • Produce executive dashboards showing fleet composition, compliance rates, cost trends, and risk exposure.
  • Conduct quarterly policy reviews to adapt to new device types, regulatory changes, or business use cases.
  • Integrate mobile asset KPIs into broader ITAM performance metrics for holistic accountability.
  • Document and version control all mobile asset policies, procedures, and workflows to ensure consistency and audit readiness.
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