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Non-verbal Communication in The Psychology of Influence - Mastering Persuasion and Negotiation

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This curriculum spans the design and governance of non-verbal influence systems across high-stakes organizational interactions, comparable to multi-phase advisory engagements in executive negotiation, cross-cultural alignment, and ethical risk management.

Module 1: Foundations of Non-Verbal Communication in High-Stakes Interactions

  • Selecting context-appropriate baseline behaviors for handshake firmness, eye contact duration, and personal space in cross-cultural executive negotiations.
  • Designing observation protocols to distinguish between rehearsed gestures and spontaneous microexpressions during merger discussions.
  • Calibrating facial coding techniques to detect subtle shifts in brow furrowing or lip tightening during sensitive compensation talks.
  • Mapping non-verbal leakage points in video conference settings where audio delays expose incongruence between verbal agreement and body language.
  • Implementing real-time annotation systems for debriefing negotiation recordings with attention to gesture clusters rather than isolated cues.
  • Adjusting seating configurations in boardrooms to control sightlines and influence perceived dominance during leadership presentations.

Module 2: Microexpressions and Emotional Signaling Under Pressure

  • Validating microexpression recognition accuracy against known stress triggers in simulated due diligence interviews.
  • Integrating time-stamped video logs with physiological data (e.g., voice pitch, blink rate) to triangulate suppressed emotional reactions.
  • Establishing thresholds for intervention when fleeting expressions of contempt or disgust appear during stakeholder alignment sessions.
  • Training teams to avoid overattribution by requiring at least two corroborating cues before interpreting emotional states.
  • Developing suppression drills to help executives mask involuntary reactions during earnings call preparations.
  • Deploying blind review processes to reduce bias when assessing emotional authenticity in recorded performance reviews.

Module 3: Posture, Proxemics, and Power Dynamics in Organizational Settings

  • Modifying desk placement and chair angles in executive offices to either reinforce or reduce hierarchical perception during team meetings.
  • Standardizing entry sequences and positioning for consultants entering client war rooms to project controlled authority.
  • Monitoring changes in torso orientation and limb positioning as indicators of coalition formation during cross-functional strategy sessions.
  • Implementing spatial zoning protocols in open-plan environments to manage informal influence networks and information flow.
  • Training negotiators to use deliberate posture mirroring only after establishing initial rapport, avoiding premature mimicry.
  • Assessing the impact of standing versus seated formats on decision latency in urgent operational reviews.

Module 4: Vocal Paralanguage and Its Strategic Deployment

  • Adjusting speech rate and pause duration to match or lead counterpart rhythm in labor arbitration scenarios.
  • Identifying patterns of vocal pitch elevation under time pressure during contract renegotiations and planning countermeasures.
  • Using controlled silence intervals to prompt disclosure in vendor debriefings without violating procurement compliance rules.
  • Training senior leaders to modulate vocal resonance for broadcast media appearances while maintaining authentic tone.
  • Embedding prosody markers in meeting transcripts to flag moments of potential disengagement or resistance.
  • Calibrating volume and enunciation precision when addressing multilingual audiences in global town halls.

Module 5: Cross-Cultural Non-Verbal Norms in Global Business Contexts

  • Mapping acceptable gesture ranges for hand movements in client presentations across Japanese, German, and Brazilian executive cultures.
  • Adapting nodding frequency and timing to align with local conversational feedback norms without appearing insincere.
  • Revising training materials to reflect culturally specific interpretations of direct eye contact in Middle Eastern negotiations.
  • Coordinating gift exchange rituals with precise non-verbal sequencing to signal respect without implying obligation.
  • Validating interpreter alignment on paralinguistic cues during multilingual labor mediation sessions.
  • Designing onboarding modules for expatriate managers that include region-specific posture and facial expression benchmarks.

Module 6: Integration of Non-Verbal Cues in Negotiation Strategy

  • Embedding non-verbal checklists into pre-negotiation briefs to standardize behavioral objectives across deal teams.
  • Using synchronized wristwatch adjustments or document shuffling as timing signals in multi-party alliance talks.
  • Deploying secondary observers to track non-verbal discord between verbal consensus and body language in joint ventures.
  • Planning deliberate non-verbal concessions (e.g., shoulder drop, palm exposure) to de-escalate tense contract discussions.
  • Recording and analyzing non-verbal response latency to specific proposal points in multi-round procurement bidding.
  • Integrating gesture analysis into post-deal reviews to identify early signs of implementation resistance.

Module 7: Ethical Governance and Risk Management in Influence Practices

  • Establishing review panels to evaluate proposed non-verbal tactics for compliance with organizational integrity standards.
  • Documenting instances where mimicry or emotional signaling crossed into manipulation during internal audits.
  • Implementing opt-out protocols for participants in high-pressure negotiations who request reduced non-verbal engagement.
  • Creating escalation paths for team members who observe coercive non-verbal patterns from senior leaders.
  • Defining retention limits for video recordings used in non-verbal analysis to comply with data privacy regulations.
  • Conducting periodic ethics refresher sessions focused on the boundary between persuasion and undue influence in talent retention talks.