O365 Implementation Checklist and Self-Assessment Mastery Course Curriculum
Course Overview This comprehensive course is designed to equip IT professionals and organizations with the knowledge and skills required to successfully implement and manage Office 365 (O365). Participants will receive a Certificate upon Completion issued by The Art of Service.
Course Outline Module 1: O365 Introduction and Planning
- Understanding O365 and its benefits
- Identifying organizational needs and goals
- Assessing current infrastructure and environment
- Defining the scope and timeline for O365 implementation
- Creating a business case for O365 adoption
Module 2: O365 Licensing and Pricing
- Understanding O365 licensing models and options
- Calculating costs and ROI for O365 implementation
- Comparing O365 plans and features
- Best practices for O365 licensing and procurement
Module 3: O365 Implementation Checklist
- Pre-implementation planning and preparation
- Configuring O365 tenant and services
- Managing user identities and access
- Implementing security and compliance features
- Configuring client devices and applications
Module 4: O365 Identity and Access Management
- Understanding identity and access management in O365
- Configuring Azure Active Directory (AAD) and ADFS
- Managing user identities and groups
- Implementing multi-factor authentication (MFA)
- Configuring conditional access policies
Module 5: O365 Security and Compliance
- Understanding O365 security and compliance features
- Configuring threat protection and information protection
- Implementing data loss prevention (DLP) policies
- Managing insider risk and compliance
- Configuring audit and logging
Module 6: O365 Data Management
- Understanding data storage and management in O365
- Configuring OneDrive for Business and SharePoint Online
- Managing data retention and deletion
- Implementing data backup and recovery
- Configuring data governance policies
Module 7: O365 Client Management
- Understanding O365 client management options
- Configuring Office 365 ProPlus and other clients
- Managing client updates and patches
- Implementing client security and compliance
Module 8: O365 Monitoring and Reporting
- Understanding O365 monitoring and reporting features
- Configuring Microsoft 365 admin center and reporting
- Managing service health and incidents
- Implementing usage analytics and reporting
Module 9: O365 Troubleshooting and Support
- Understanding O365 troubleshooting and support options
- Troubleshooting common O365 issues
- Using Microsoft support and online resources
- Best practices for O365 support and maintenance
Module 10: O365 Adoption and Change Management
- Understanding the importance of adoption and change management
- Developing an adoption and change management plan
- Communicating with stakeholders and end-users
- Providing training and support for end-users
- Measuring adoption and user engagement
Course Features - Interactive and engaging video lessons and quizzes
- Comprehensive and up-to-date course materials and resources
- Personalized learning experience with flexible pacing
- Practical and real-world applications and case studies
- High-quality content and expert instructors
- Certification upon completion issued by The Art of Service
- Lifetime access to course materials and updates
- Mobile-accessible and user-friendly platform
- Community-driven discussion forums and support
- Actionable insights and hands-on projects
- Bite-sized lessons and gamification elements
- Progress tracking and assessment tools
Course Outcomes Upon completing this course, participants will be able to: - Plan and implement a successful O365 deployment
- Configure and manage O365 services and features
- Ensure O365 security and compliance
- Manage O365 identities and access
- Troubleshoot common O365 issues
- Develop an adoption and change management plan
,
Module 1: O365 Introduction and Planning
- Understanding O365 and its benefits
- Identifying organizational needs and goals
- Assessing current infrastructure and environment
- Defining the scope and timeline for O365 implementation
- Creating a business case for O365 adoption
Module 2: O365 Licensing and Pricing
- Understanding O365 licensing models and options
- Calculating costs and ROI for O365 implementation
- Comparing O365 plans and features
- Best practices for O365 licensing and procurement
Module 3: O365 Implementation Checklist
- Pre-implementation planning and preparation
- Configuring O365 tenant and services
- Managing user identities and access
- Implementing security and compliance features
- Configuring client devices and applications
Module 4: O365 Identity and Access Management
- Understanding identity and access management in O365
- Configuring Azure Active Directory (AAD) and ADFS
- Managing user identities and groups
- Implementing multi-factor authentication (MFA)
- Configuring conditional access policies
Module 5: O365 Security and Compliance
- Understanding O365 security and compliance features
- Configuring threat protection and information protection
- Implementing data loss prevention (DLP) policies
- Managing insider risk and compliance
- Configuring audit and logging
Module 6: O365 Data Management
- Understanding data storage and management in O365
- Configuring OneDrive for Business and SharePoint Online
- Managing data retention and deletion
- Implementing data backup and recovery
- Configuring data governance policies
Module 7: O365 Client Management
- Understanding O365 client management options
- Configuring Office 365 ProPlus and other clients
- Managing client updates and patches
- Implementing client security and compliance
Module 8: O365 Monitoring and Reporting
- Understanding O365 monitoring and reporting features
- Configuring Microsoft 365 admin center and reporting
- Managing service health and incidents
- Implementing usage analytics and reporting
Module 9: O365 Troubleshooting and Support
- Understanding O365 troubleshooting and support options
- Troubleshooting common O365 issues
- Using Microsoft support and online resources
- Best practices for O365 support and maintenance
Module 10: O365 Adoption and Change Management
- Understanding the importance of adoption and change management
- Developing an adoption and change management plan
- Communicating with stakeholders and end-users
- Providing training and support for end-users
- Measuring adoption and user engagement
Course Features - Interactive and engaging video lessons and quizzes
- Comprehensive and up-to-date course materials and resources
- Personalized learning experience with flexible pacing
- Practical and real-world applications and case studies
- High-quality content and expert instructors
- Certification upon completion issued by The Art of Service
- Lifetime access to course materials and updates
- Mobile-accessible and user-friendly platform
- Community-driven discussion forums and support
- Actionable insights and hands-on projects
- Bite-sized lessons and gamification elements
- Progress tracking and assessment tools
Course Outcomes Upon completing this course, participants will be able to: - Plan and implement a successful O365 deployment
- Configure and manage O365 services and features
- Ensure O365 security and compliance
- Manage O365 identities and access
- Troubleshoot common O365 issues
- Develop an adoption and change management plan
,
- Plan and implement a successful O365 deployment
- Configure and manage O365 services and features
- Ensure O365 security and compliance
- Manage O365 identities and access
- Troubleshoot common O365 issues
- Develop an adoption and change management plan