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Operational Excellence through Lean Management; A Step-by-Step Guide to Winning the Shingo Prize

Operational Excellence through Lean Management; A Step-by-Step Guide to Winning the Shingo Prize

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Operational Excellence through Lean Management: A Step-by-Step Guide to Winning the Shingo Prize



Course Overview

This comprehensive course is designed to provide participants with a thorough understanding of operational excellence through lean management, with a focus on winning the prestigious Shingo Prize. Participants will receive a certificate upon completion, issued by The Art of Service.



Course Features

  • Interactive and engaging learning experience
  • Comprehensive and personalized course content
  • Up-to-date and practical knowledge with real-world applications
  • High-quality content delivered by expert instructors
  • Certification upon completion
  • Flexible learning options with user-friendly and mobile-accessible platform
  • Community-driven with actionable insights and hands-on projects
  • Bite-sized lessons with lifetime access
  • Gamification and progress tracking features


Course Outline

Module 1: Introduction to Operational Excellence and Lean Management

  • Defining operational excellence and lean management
  • Understanding the importance of operational excellence in business
  • History and evolution of lean management
  • Key principles and concepts of lean management

Module 2: Understanding the Shingo Prize and its Criteria

  • Overview of the Shingo Prize and its history
  • Understanding the Shingo Prize criteria and evaluation process
  • Importance of the Shingo Prize in recognizing operational excellence
  • Case studies of past Shingo Prize winners

Module 3: Building a Lean Culture and Leadership

  • Understanding the importance of leadership in lean management
  • Building a lean culture and mindset
  • Key characteristics of a lean leader
  • Developing a lean leadership framework

Module 4: Process Improvement and Value Stream Mapping

  • Understanding process improvement and its importance in lean management
  • Introduction to value stream mapping (VSM)
  • Creating a VSM and identifying areas for improvement
  • Implementing process improvements and measuring results

Module 5: Eliminating Waste and Optimizing Flow

  • Understanding the concept of waste in lean management
  • Identifying and eliminating waste in processes
  • Optimizing flow and improving efficiency
  • Implementing pull systems and kanban

Module 6: Managing Change and Sustaining Improvements

  • Understanding the importance of change management in lean implementation
  • Developing a change management strategy
  • Sustaining improvements and maintaining momentum
  • Continuously monitoring and evaluating progress

Module 7: Performance Metrics and Benchmarking

  • Understanding the importance of performance metrics in lean management
  • Developing and tracking key performance indicators (KPIs)
  • Benchmarking and comparing performance with industry leaders
  • Using data to drive decision-making and improvement

Module 8: Case Studies and Best Practices

  • Real-world case studies of successful lean implementations
  • Best practices and lessons learned from industry leaders
  • Applying best practices to your own organization
  • Developing a plan for implementing lean in your organization

Module 9: Preparing for the Shingo Prize Application Process

  • Understanding the Shingo Prize application process and timeline
  • Developing a Shingo Prize application strategy
  • Preparing and submitting a Shingo Prize application
  • Preparing for a Shingo Prize site visit

Module 10: Final Project and Course Wrap-Up

  • Completing a final project applying lean principles and concepts
  • Receiving feedback and coaching from instructors
  • Reviewing key takeaways and best practices from the course
  • Receiving a Certificate of Completion


Certificate of Completion

Upon completing all course modules and the final project, participants will receive a Certificate of Completion, issued by The Art of Service. This certificate recognizes participants' mastery of operational excellence through lean management and their readiness to apply for the Shingo Prize.

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