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The Art of Service Standard Requirements Self Assessments

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Operations Services Complete Self-Assessment

$249.00

Operations Services Complete Self-Assessment

$249.00

Availability:
Downloadable Resources, Instant Access

Product Description

This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Operations Services assessment.

'Our experience has been good. A primary reason we chose The Art of Service was good vendor communications and follow-through during the sales process. Many of the other vendors we evaluated provided a poor sales experience. The Art of Service's self-assessment has a great user interface and is easy to use out of the box for non- and technically minded individuals. Comprehensive self-service support is available online. Overall, we have been happy with The Art of Service' - Director, Database Operations in the Education Industry

'the friendliest support staff, makes us feel totally supported every step of the way. Easy to use, and great support infrastructure.' - IT Executive in the Services Industry

'Streamlined procurement process. Easy to buy and implement.' - Director of Analytics in the Manufacturing Industry

What Is The Operations Services Self-Assessment?

The Operations Services Self-Assessment's Purpose is:

  • To help our clients to reduce their effort in the Operations Services work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every Operations Services task and that every Operations Services outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring Operations Services opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored Operations Services advise with structured going-forward plans

All the tools you need to an in-depth Operations Services Self-Assessment. Featuring 621 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Operations Services improvements can be made.

What You Get:

The Operations Services Complete Self-Assessment Excel Dashboard

  • Ensures you don't miss anything: 621 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide and perform a thorough Operations Services Self-Assessment
  • Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The Operations Services Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment


In using the Self-Assessment you will be better able to:

  • Diagnose Operations Services projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Operations Services and process design strategies into practice according to best practice guidelines

Assess and define Operations Services with this Operations Services Self Assessment. Sample questions from the Complete, 621 Questions, Self-Assessment:

  • Recognize Question: Who are the people involved in developing and implementing Operations Services?
  • Define Question: How will variation in the actual durations of each activity be dealt with to ensure that the expected Operations Services results are met?
  • Measure Question: Who are the people involved in developing and implementing Operations Services?
  • Analyze Question: How does the Operations Services manager ensure against scope creep?
  • Improve Question: Who sets the Operations Services standards?
  • Control Question: Are improvement team members fully trained on Operations Services?
  • Sustain Question: Is a fully trained team formed, supported, and committed to work on the Operations Services improvements?

Value [to you] of the Operations Services Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal Operations Services Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee's annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us - we are here to help.

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