A tailored course, built for your situation
Own the vendor review track end to end with PCI DSS
A tailored course for HR leaders shaping compliance-critical decisions at scale
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Being left out of key vendor decisions despite being central to policy and people impact
The situation this course is for
HR leaders often see vendor choices finalized before they're looped in, especially when compliance frameworks like PCI DSS are at play. The result is misalignment, rework, and diminished influence on tools that directly affect workforce experience and data handling.
Who this is for
Senior HR practitioner in a regulated financial institution who influences tool adoption, policy compliance, and cross-functional risk outcomes
Who this is not for
Individuals focused solely on recruitment or payroll administration without broader compliance or systems influence
What you walk away with
- Lead vendor assessment cycles where PCI DSS compliance is a gate
- Align HR risk criteria directly into procurement checklists
- Produce audit-ready documentation for people-related controls
- Anticipate and shape technical decisions before they’re locked
- Become the default reference on people-impact assessments for compliance-driven purchases
The 12 modules (with all 144 chapters)
Module 1. Map HR processes to PCI DSS data touchpoints
Identify where employee data flows intersect cardholder environments and define ownership boundaries.
12 chapters in this module
- Employee onboarding and CHD exposure
- Role-based access in payment environments
- HRIS integration with PCI systems
- Data retention policies aligned to DSS
- Background checks and vendor screening
- Incident response involvement scope
- Policy exception tracking
- Training requirements for staff
- Third-party HR vendor management
- Audit trail expectations
- CHD handling in payroll systems
- DSS control ownership matrix
Module 2. Integrate HR into vendor selection gates
Embed HR as a required stakeholder in procurement workflows where PCI DSS applies.
12 chapters in this module
- Vendor pre-screening checklists
- HR risk criteria in RFPs
- Compliance score weighting
- Cross-functional sign-off design
- People impact assessment template
- Change management triggers
- Workforce transition planning
- Training readiness benchmarks
- Policy adoption tracking
- HR representation in due diligence
- Escalation paths for non-compliance
- Stakeholder alignment playbook
Module 3. Define HR’s role in PCI DSS audits
Clarify deliverables and documentation expected from HR during compliance reviews.
12 chapters in this module
- Evidence request patterns
- Personnel policy version control
- Training completion audits
- Roles and responsibilities matrix
- Separation of duties checks
- Background verification logs
- Employee termination checklist
- Third-party staff oversight
- Security awareness logs
- Policy attestation tracking
- HR data access logs
- Audit response preparation
Module 4. Shape policy adoption across global teams
Drive consistent application of PCI DSS-related HR policies in distributed environments.
12 chapters in this module
- Local labor law alignment
- Translation of compliance terms
- Regional policy exceptions
- Central oversight mechanisms
- Workforce communication strategy
- Manager enablement kits
- Compliance KPIs for teams
- Feedback loops from staff
- Remote worker inclusion
- On-site compliance reps
- Policy update cadence
- Audit readiness drills
Module 5. Build HR’s influence in technical decisions
Position HR as a strategic partner in infrastructure and tooling choices.
12 chapters in this module
- Early involvement in procurement
- HR input in architecture reviews
- People-risk flagging framework
- Cross-functional escalation
- Vendor demo participation
- Workforce impact scoring
- Change readiness assessment
- Tool usability and adoption
- Training burden analysis
- Support model design
- Post-implementation review
- Feedback integration loop
Module 6. Lead workforce transition plans for PCI projects
Manage people changes during compliance-driven system rollouts.
12 chapters in this module
- Change impact mapping
- Communication rollout plan
- Training needs analysis
- Phased adoption design
- Resistance forecasting
- Manager coaching kits
- Stakeholder sentiment tracking
- Feedback channel setup
- Adoption metrics tracking
- Rewards for early adopters
- Post-go-live support
- Lessons learned capture
Module 7. Align performance goals to compliance outcomes
Link individual and team objectives to PCI DSS success factors.
12 chapters in this module
- Compliance KPIs for managers
- Incentive plan alignment
- Goal-setting frameworks
- Review cycle integration
- Training completion targets
- Policy attestation rates
- Incident reporting rates
- Audit participation credit
- Cross-functional collaboration
- Risk ownership recognition
- Compliance champion programs
- Performance review language
Module 8. Create repeatable HR compliance artifacts
Develop templates and checklists that reduce effort over time.
12 chapters in this module
- Standard operating procedure library
- Policy attestation template
- Training completion tracker
- Role-based access matrix
- Vendor screening form
- Audit evidence pack
- Change impact assessment
- Communication templates
- Manager talking points
- Employee FAQ document
- Compliance milestone checklist
- Stakeholder register
Module 9. Facilitate cross-functional risk discussions
Lead conversations between HR, security, legal, and operations.
12 chapters in this module
- Risk workshop facilitation
- People-risk heat maps
- Scenario planning exercises
- Cross-departmental glossary
- Conflict resolution tactics
- Consensus-building techniques
- Risk appetite framing
- Escalation protocols
- Decision log maintenance
- Stakeholder interest mapping
- Neutral facilitation stance
- Follow-up accountability
Module 10. Respond to auditor inquiries effectively
Speed up audit cycles with precise, HR-specific answers.
12 chapters in this module
- Request intake triage
- Evidence retrieval workflow
- Interview preparation kits
- Auditor communication rules
- Response draft templates
- Version control for evidence
- Cross-team coordination
- Gap reporting format
- Remediation tracking
- Audit finding classification
- Lessons from prior cycles
- Proactive evidence refresh
Module 11. Preempt compliance drift in HR systems
Maintain alignment after initial certification.
12 chapters in this module
- Change detection mechanisms
- HRIS configuration rules
- Access review frequency
- Policy update synchronization
- Vendor contract renewal checks
- Third-party audit rights
- Compliance debt tracking
- Retirement process for tools
- Data deletion workflows
- Succession planning for roles
- Annual attestation cycles
- Continuous monitoring setup
Module 12. Drive maturity in HR compliance practices
Evolve from reactive audits to proactive governance.
12 chapters in this module
- Maturity model assessment
- Benchmarking against peers
- Internal audit program design
- Compliance innovation pilots
- Lessons from breaches
- Industry trend tracking
- Stakeholder feedback loops
- Resource planning
- Automation opportunities
- Training program evolution
- Leadership reporting
- Future-state roadmap
How this maps to your situation
- Preparing for a vendor selection with PCI DSS implications
- Responding to an auditor request involving HR processes
- Leading a workforce transition due to a new compliance requirement
- Building a business case for HR’s expanded role in governance
Before vs. after
Before
HR input is reactive, often late in vendor decisions involving PCI DSS, leading to misalignment and compliance rework.
After
HR leads from the front, shaping vendor choices and technical decisions with confidence, clarity, and documented influence.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3-4 hours per module, designed for integration into existing workflows without disruption.
If nothing changes
Continuing to operate outside key decision loops risks diminished influence, repeated policy rework, and missed opportunities to shape tools that impact the workforce directly.
How this compares to the alternatives
Unlike generic compliance courses, this program is tailored to HR leaders in financial services, with a laser focus on PCI DSS and vendor decision influence, practical, immediate, and role-specific.
Frequently asked
Is this course only for HR professionals in banking?
It's designed for HR leaders in highly regulated environments, especially where PCI DSS intersects with people processes, financial services, fintech, and payment providers are the primary fit.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will I get templates I can use at work?
Yes, every module includes downloadable, customizable templates and real-world examples applicable to HR compliance and vendor review workflows.
$199 one-time. Approximately 3-4 hours per module, designed for integration into existing workflows without disruption..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours