A focused course, tailored for you
Payments-Platform Security Incident Response Playbook
An integrated incident response playbook for payments-platform SIR engineers in 2026: PCI DSS incident workflow, card-issuer notification, regulator engagement, PR coordination, post-incident remediation.
Payments-platform SIR engineers on a high-severity incident juggle five simultaneous calls. The course delivers the integrated response framework.
$199 one-time
Tailored to your situation. Access within 24 hours. 30-day money-back.
Includes a hand-built implementation playbook delivered alongside course access, generated for your specific situation.
Why this course
Security incident response engineers at payments platforms on a high-severity incident are typically on five simultaneous calls in the first six hours. The customer's card issuer wants notification. The customer's regulator wants notification (CFPB if US, NYDFS if NY, EBA if EU, MAS if SG, APRA if AU). The customer's PR team wants talking points. The internal post-incident review wants root cause. The customer-side compliance committee wants assurance. The default response handles each call in sequence and the SIR engineer burns out by hour eight.
The course delivers the integrated response framework. The PCI DSS incident workflow. The card-issuer notification framework. The regulator engagement framework. The PR coordination framework. The post-incident remediation framework. The customer-side compliance committee assurance framework. The customer-side internal post-incident review framework. The customer-side runbook integration. The customer-side communications integration. Twelve modules with deliverables. Plus a hand-built playbook for your specific platform.
The 12 modules
Module 1. The 2026 payments-platform incident landscape
Walkthrough of the 2026 payments-platform incident landscape. The card-issuer notification expectations. The regulator notification expectations across CFPB, NYDFS, EBA, MAS, APRA. The PR expectations. The competitive landscape across payments-platform SIR practices. The strategic decisions a SIR engineer faces in 12-month playbook planning.
Module 2. PCI DSS incident workflow
Build the PCI DSS incident workflow. The PCI DSS Requirement 12.10 incident response framework. The PCI DSS-mandated notification cadence. The PCI DSS-aligned evidence chain. The PCI DSS-aligned post-incident review framework. The integration with the customer-side PCI compliance cadence. Plus the worked example for the customer's first PCI DSS incident response under the integrated framework.
Module 3. Card-issuer notification framework
Build the card-issuer notification framework. The customer-side card-issuer relationship cadence. The customer-side card-issuer notification timing framework. The customer-side card-issuer evidence framework. The customer-side card-issuer escalation framework. The integration with the customer-side card-issuer cadence. Plus the worked example for the customer's first card-issuer notification.
Module 4. Regulator engagement framework
Build the regulator engagement framework. The CFPB notification framework. The NYDFS Part 500 incident notification framework. The EBA incident notification framework. The MAS TRM Guidelines incident notification framework. The APRA CPS 234 incident notification framework. The customer-side regulator-engagement cadence integration. Plus the worked example for the customer's first multi-regulator notification.
Module 5. PR coordination framework
Build the PR coordination framework. The customer-side PR team engagement cadence. The customer-side talking-points framework. The customer-side media-response framework. The customer-side social-media framework. The integration with the customer-side legal team. Plus the worked example for the customer's first PR coordination cycle.
Module 6. Post-incident remediation framework
Build the post-incident remediation framework. The customer-side root-cause-analysis framework. The customer-side corrective-action framework. The customer-side preventive-action framework. The customer-side closure-verification framework. The integration with the customer-side CAPA cadence. Plus the worked example for the customer's first post-incident remediation cycle. Plus the integration with the customer's existing programme cadence and the worked example for the customer's typical operating model under the integrated framework.
Module 7. Customer-side compliance committee assurance framework
Build the customer-side compliance committee assurance framework. The committee briefing structure. The committee evidence chain. The committee question-response framework. The committee escalation framework. The customer-side committee reporting cadence integration. Plus the worked example for the customer's first compliance committee assurance briefing.
Module 8. Customer-side internal post-incident review framework
Build the customer-side internal post-incident review framework. The customer-side post-incident review structure. The customer-side post-incident review cadence. The customer-side post-incident review-findings framework. The customer-side post-incident review-actions framework. The integration with the customer-side internal-audit cadence. Plus the worked example for the customer's first internal post-incident review.
Module 9. Customer-side runbook integration
Build the customer-side runbook integration. The customer-side incident-response runbook. The customer-side technical runbook. The customer-side communications runbook. The customer-side regulator runbook. The customer-side PR runbook. The integration with the customer-side knowledge-management cadence. Plus the worked example for the customer's typical runbook landscape.
Module 10. Customer-side communications integration
Build the customer-side communications integration. The customer-side internal communications framework. The customer-side external communications framework. The customer-side investor-relations framework. The customer-side employee-communications framework. The customer-side customer-communications framework. Plus the worked example for the customer's typical communications cadence. Plus the integration with the customer's existing programme cadence and the worked example for the customer's typical operating model under the integrated framework.
Module 11. Customer engagement structure
Build the customer engagement structure. The discovery phase. The diagnostic phase. The transformation phase. The sustainment phase. The renewal conversation. The customer-side programme-governance committee integration. Plus the worked example for a 12-month customer engagement and the pricing framework. Plus the integration with the customer's existing programme cadence and the worked example for the customer's typical operating model under the integrated framework.
Module 12. Your 10-week build plan
Week by week. Weeks 1-2: landscape and PCI DSS incident workflow. Weeks 3-4: card-issuer notification framework and regulator engagement framework. Weeks 5-6: PR coordination framework and post-incident remediation framework. Weeks 7-8: compliance committee assurance, internal post-incident review, runbook integration. Weeks 9-10: communications integration, customer engagement structure. Deliverable: an integrated incident response playbook ready for the next high-severity incident.
How this addresses your situation
Specific modules that map to what you said you are dealing with.
PCI DSS notification → Module 2.
Card-issuer notification → Module 3.
Regulator notification → Module 4.
PR coordination → Module 5.
Post-incident remediation → Module 6.
Compliance committee → Module 7.
Internal post-incident review → Module 8.
Runbook → Module 9.
Communications → Module 10.
Who it is for
For security incident response engineers at payments platforms, principal SIR engineers at peer payments platforms, senior SIR leaders at customer organisations.
Who this is NOT for. Pure non-payments-platform practitioners. Practitioners with no SIR context.
How it arrives
Text-based course via LMS, plus downloadable templates and worked examples and the hand-built playbook.
Time investment. Roughly 18 hours of reading and 60 to 120 hours of build effort across the 10-week plan.
Why $199 is the right number
External payments-platform SIR consultants charge from 100,000 to 500,000 USD. 199 USD buys the focused playbook and the implementation document for your specific platform.
FAQ
Does this cover non-payments-platform incident response?
Module 1 covers non-payments-platform adjacency.
What about cryptocurrency exchange incident response?
Module 1 covers cryptocurrency exchange adjacency.
Does this cover B2B-payments-platform incident response?
Module 1 covers B2B-payments-platform as a primary anchor.
What is in the implementation playbook for me specifically?
Integrated playbook tuned to your specific platform.
30-day money-back guarantee. If after a week of working through the materials this is not what you needed, reply to the receipt email and a full refund is processed. No questions, no forms.
