A tailored course, built for your situation
Mastering PCI DSS for Senior Experience & Events Leaders
A tailored course in securing executive-grade experience programs under global card brand compliance mandates
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Being handed PCI DSS accountability without formal authority or tooling
Who this is for
Senior leader managing C-suite programs where brand, compliance, and executive visibility intersect
Who this is not for
Individuals focused solely on event logistics or marketing execution without strategic governance exposure
What you walk away with
- Produce PCI DSS-compliant event data handling documentation on demand
- Own vendor attestation packages without looping in legal or infosec
- Respond to internal audit requests with pre-built control narratives
- Structure future event programs with compliance boundaries built in
- Demonstrate documented oversight of payment-adjacent data flows
The 12 modules (with all 144 chapters)
Module 1. Why Events Now Trigger PCI DSS Reviews
Understand how attendee data, payment terminals, and third-party integrations create compliance exposure in executive experience programs.
12 chapters in this module
- Mapping event workflows to cardholder data environments
- When guest registration becomes a PCI scope event
- Third-party vendors and their PCI compliance obligations
- How post-event reporting triggers data handling audits
- Examples of event-driven PCI findings in financial services
- Distinguishing PCI relevance from general data privacy
- The role of physical access in event data security
- Event tech stack components that expand PCI scope
- How virtual attendance affects compliance boundaries
- Vendor SIG questionnaires and your response authority
- When to escalate to payment security teams
- Building internal evidence logs for audit readiness
Module 2. PCI DSS Control Mapping for Non-Payment Systems
Apply core PCI controls to systems that touch payment-adjacent data without processing transactions.
12 chapters in this module
- Control 1: Firewall configuration for event registration platforms
- Control 2: Secure configurations for guest-facing check-in tools
- Control 3: Protecting stored attendee data in CRM systems
- Control 4: Encrypting data in transit during live events
- Control 5: Malware protection for on-site event laptops
- Control 6: Software development policies for internal tools
- Control 7: Restricting access to event reporting databases
- Control 8: Unique user IDs for third-party event partners
- Control 9: Physical access controls at event venues
- Control 10: Logging and monitoring attendee interactions
- Control 11: Vulnerability scanning event-facing systems
- Control 12: Maintaining a PCI compliance policy document
Module 3. Vendor Attestations and Third-Party Oversight
Manage compliance handoffs from vendors and ensure their attestations meet internal audit standards.
12 chapters in this module
- Types of PCI compliance attestations from event vendors
- Reviewing an SAQ-D form for on-site payment partners
- Validating Level 1 vs Level 2 vendor certifications
- Drafting vendor contracts with PCI compliance clauses
- Verifying evidence of annual ROC submissions
- Handling vendors without formal PCI certification
- Onboarding checklist for new event technology providers
- Auditing third-party data handling practices
- Managing sub-processors in event logistics chains
- Documenting exceptions for non-compliant vendors
- When to require proof of penetration testing
- Building a vendor risk scorecard for renewals
Module 4. Internal Evidence Packaging for Audit Teams
Assemble audit-ready documentation that satisfies internal reviewers without repeated requests.
12 chapters in this module
- Creating a PCI evidence index for event programs
- Compiling network diagrams for registration systems
- Documenting firewall rule exceptions
- Producing access review logs for event platforms
- Capturing policies and procedures for infrastructure
- Validating annual training completion records
- Gathering vendor attestation files in one location
- Writing narrative summaries for control gaps
- Versioning compliance documentation
- Storing evidence in approved repositories
- Preparing for internal audit walkthroughs
- Responding to findings with remediation plans
Module 5. Data Flow Boundaries in Hybrid Experience Programs
Define where compliance responsibility starts and ends across physical and digital touchpoints.
12 chapters in this module
- Identifying cardholder data in guest registration forms
- When attendee tracking triggers PCI scope
- Managing co-branded event data sharing agreements
- Data retention policies for post-event reporting
- Secure disposal of printed guest lists
- Encryption standards for attendee databases
- Masking cardholder information in reporting outputs
- Auditing data exports from event analytics tools
- Boundary rules for third-party photo capture services
- Rules for cloud storage of event media files
- Compliance ownership in joint hosted programs
- Transferring data to external agencies securely
Module 6. Executive Alignment on Compliance Responsibilities
Clarify accountability for PCI DSS touchpoints without overstepping functional boundaries.
12 chapters in this module
- Positioning compliance as shared ownership
- Communicating risk without creating alarm
- Mapping touchpoints across security, legal, and ops
- Running cross-functional control reviews
- Documenting RACI for event data handling
- Escalation paths for unresolved compliance issues
- Building trust with infosec and audit partners
- Presenting compliance posture to leadership
- Avoiding duplication with payment teams
- Owning narrative without owning infrastructure
- When to bring in external assessors
- Maintaining authority after leadership changes
Module 7. Risk Assessment for C-Level Experience Initiatives
Conduct formal PCI-related risk assessments for high-visibility programs.
12 chapters in this module
- Scoping risk assessments for executive events
- Identifying assets in event data ecosystems
- Threat modeling for guest registration systems
- Evaluating likelihood and impact of data exposure
- Documenting risk acceptance decisions
- Involving legal and privacy teams appropriately
- Linking risk findings to control implementation
- Updating assessments after program changes
- Reporting risk posture to oversight bodies
- Integrating findings into vendor management
- Maintaining assessment version history
- Using risk logs to justify budget requests
Module 8. Control Implementation Without Direct Authority
Drive compliance outcomes across teams that don’t report to you.
12 chapters in this module
- Influencing change through documented standards
- Creating templates that others adopt voluntarily
- Running pilot programs to demonstrate value
- Providing pre-approved language for vendor contracts
- Sharing checklists with program managers
- Building credibility through consistency
- Using peer pressure constructively
- Leveraging past successes as social proof
- Partnering with central compliance teams
- Measuring adoption without enforcement power
- Recognizing contributors publicly
- Scaling impact through reusable artefacts
Module 9. Audit Communication and Response Protocols
Respond to internal and external auditors with confidence and precision.
12 chapters in this module
- Understanding auditor question types
- Preparing responses to control-specific queries
- Organizing evidence requests efficiently
- Writing clear narratives for control gaps
- Coordinating inputs from multiple stakeholders
- Reviewing draft findings before final report
- Negotiating timelines for remediation plans
- Demonstrating progress in follow-up reviews
- Avoiding over承诺 in audit responses
- Documenting oral responses formally
- Escalating misinterpretations of control scope
- Building a reference library of past responses
Module 10. Compliance Playbook Development for Future Programs
Turn one-time efforts into institutional knowledge.
12 chapters in this module
- Capturing decisions from past event cycles
- Template creation for registration data handling
- Building standard clauses for vendor agreements
- Developing pre-approval checklists for new events
- Creating onboarding materials for new team members
- Versioning and change control for templates
- Storing playbooks in accessible repositories
- Updating documentation after audit findings
- Linking playbook sections to PCI controls
- Training others to use compliance resources
- Measuring playbook adoption across teams
- Securing leadership endorsement for playbooks
Module 11. Peacetime Readiness for Audit Season
Maintain compliance posture year-round, not just before audits.
12 chapters in this module
- Scheduling recurring access reviews
- Planning for annual policy attestation
- Tracking vendor certification expiration dates
- Running internal mock audits
- Updating documentation proactively
- Monitoring changes in event tech stack
- Conducting tabletop exercises for data breaches
- Maintaining communication with audit teams
- Updating training materials annually
- Tracking control effectiveness over time
- Benchmarking against peer program maturity
- Documenting improvements for next cycle
Module 12. Ownership Transition and Knowledge Transfer
Ensure compliance continuity during team changes or leadership transitions.
12 chapters in this module
- Documenting decision rationale for successors
- Creating handover packages for new owners
- Training cross-functional backups
- Storing institutional knowledge centrally
- Updating access lists during transitions
- Communicating changes to audit teams
- Reviewing past findings before handover
- Establishing ongoing review cadences
- Preserving version history of key artefacts
- Building redundancy into compliance processes
- Measuring readiness for ownership transfer
- Closing out open action items before exit
How this maps to your situation
- Initial compliance handoff
- Ongoing control management
- Cross-functional alignment
- Long-term institutionalization
Before vs. after
Before
Receiving PCI DSS requests without preparation or authority
After
Leading compliance responses with confidence and documented support
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside access.
Time investment: Approximately 2.5 hours per module, designed for completion over 6, 8 weeks with weekly pacing.
If nothing changes
Unaddressed PCI DSS requests can lead to delayed event approvals, increased audit friction, and reputational exposure when findings are escalated.
How this compares to the alternatives
Generic PCI DSS courses focus on payment infrastructure teams. This course is tailored to leaders who inherit compliance accountability for experience programs , not transaction processing.
Frequently asked
Who is this course for?
Senior leaders managing executive-facing experience programs with indirect exposure to payment data environments.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Do I need technical expertise?
No. The course focuses on oversight, documentation, and cross-functional coordination, not coding or network engineering.
$199 one-time. Approximately 2.5 hours per module, designed for completion over 6, 8 weeks with weekly pacing..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours