A tailored course, built for your situation
Premium engagement picks with ISO 22301 mastery
Position yourself for higher-margin business continuity projects by leading with verified planning frameworks
Who this is for
Senior technical practitioner transitioning from operations to advisory or governance roles, with verified experience in enterprise infrastructure and emerging interest in formal resilience frameworks.
Who this is not for
Entry-level admins, auditors without technical depth, or consultants sourcing frameworks secondhand.
What you walk away with
- Ability to originate ISO 22301-aligned business continuity plans from scratch
- Confidence to lead client discussions using recognized terminology and structure
- Faster alignment with compliance and risk teams on continuity scope
- Credibility to bid on higher-margin internal or external resilience engagements
- Repeatable documentation patterns that reduce rework across audits and refreshes
The 12 modules (with all 144 chapters)
- Context of the organization
- Scope definition techniques
- Understanding BCMS
- Leadership accountability
- Policy alignment
- Continual improvement cycle
- Normative clauses demystified
- Relationship to ITIL
- Mapping to system architecture
- Stakeholder expectations
- Terminology mastery
- Implementation roadmap
- Identifying critical functions
- Service dependency mapping
- Uptime thresholds
- Recovery objectives
- Stakeholder interviews
- Scope documentation
- Boundary definition
- Change impact analysis
- Escalation triggers
- Documentation templates
- Approval workflows
- Version control
- BIA survey design
- Interviewing operations leads
- Downtime cost modeling
- Critical system tiering
- Failure mode likelihood
- Impact scoring
- Risk register setup
- Control sufficiency checks
- Third-party dependencies
- Data-driven prioritization
- Reporting to non-technical leads
- Validation cycles
- Recovery strategy patterns
- Alternate site planning
- Data replication standards
- Failover timelines
- Resource requirements
- Vendor coordination
- Budget-aware planning
- Technical feasibility checks
- Escalation paths
- Strategy validation
- Documentation standards
- Stakeholder sign-off
- Plan structure
- Incident classification
- Activation criteria
- Team responsibilities
- Communication trees
- Response playbooks
- System-specific procedures
- Escalation protocols
- Vendor contact lists
- Checklist design
- Integration with monitoring
- Plan maintenance cycle
- Test strategy selection
- Tabletop exercise design
- Full interruption scenarios
- Participant roles
- Success metrics
- Gap identification
- Corrective action tracking
- Reporting results
- Audit preparation
- Annual review cycle
- Plan update triggers
- Lessons learned integration
- KPI selection
- Performance dashboards
- Nonconformance tracking
- Corrective action workflows
- Internal audit coordination
- Executive reporting
- Trend analysis
- Benchmarking
- Improvement backlog
- Resource requests
- Review meeting structure
- Decision documentation
- Audit planning
- Checklist development
- Evidence types
- Interview techniques
- Gap categorization
- Audit report writing
- Follow-up planning
- Audit readiness
- Nonconformance response
- Corrective action tracking
- Audit scheduling
- Audit scope definition
- Certification body selection
- Stage 1 audit prep
- Documentation readiness
- Internal pre-audit
- Corrective actions
- Stage 2 audit process
- Audit communication
- Evidence presentation
- Finding response
- Certification maintenance
- Surveillance audits
- Recertification planning
- Integration with change control
- Incident response alignment
- Monitoring integration
- Runbook synchronization
- ITSM platform use
- Automated triggers
- Cross-team coordination
- Shared documentation
- Joint testing
- Operational ownership
- Escalation alignment
- Status reporting
- Executive summaries
- Technical briefings
- Awareness campaigns
- Stakeholder mapping
- Communication plan design
- Status reporting
- Meeting facilitation
- Feedback loops
- Board-level summaries
- Crisis comms prep
- Intranet content
- Success storytelling
- Training program design
- Onboarding materials
- Knowledge retention
- Documentation standards
- Version control
- Tooling selection
- Automation opportunities
- Governance structure
- Succession planning
- Budget forecasting
- Vendor management
- Continuous improvement culture
How this maps to your situation
- After a leadership request for resilience planning
- During a compliance audit cycle
- Before a new system rollout
- When responding to a continuity incident
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 2.5 hours per module, designed for practitioners to complete one module per week while working full-time.
How this compares to the alternatives
Unlike generic compliance courses, this program focuses exclusively on ISO 22301 implementation in technical environments, with Linux and infrastructure operations context built into every example.
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.