A tailored course, built for your situation
Premium engagement picks with OWASP integration
Gain first access to high-impact, high-visibility client engagements by embedding OWASP rigor early
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Who this is for
Senior Customer Success Manager in enterprise tech, operating at the intersection of client outcomes and technical trust, especially in security-sensitive industries.
Who this is not for
Entry-level CSMs, account managers without technical engagement scope, or practitioners focused solely on onboarding or break-fix support.
What you walk away with
- First access to expansion opportunities with clients undergoing security audits
- Ability to co-design success plans that preempt OWASP Top 10 friction points
- Stronger positioning in deals where security compliance influences renewal size
- Documented playbooks for aligning product usage with OWASP control expectations
- Trusted advisor status with client security and DevOps teams
The 12 modules (with all 144 chapters)
Module 1. OWASP integration in success planning
Align client success milestones with OWASP control timelines from kickoff.
12 chapters in this module
- Foundations of OWASP relevance
- Mapping client risk cycles
- Timing integration moments
- Security-aware onboarding
- Early-warning indicators
- Client-specific threat models
- Documenting control touchpoints
- Engagement kickoff framework
- Stakeholder alignment checklist
- Risk-intake workflow
- Pre-audit review cadence
- First client touch integration
Module 2. Proactive mitigation of injection risks
Build client monitoring that surfaces SQLi and XSS exposure early.
12 chapters in this module
- Client-side data flow mapping
- Input validation benchmarks
- Log pattern recognition
- Alerting thresholds
- Remediation coordination
- DevOps handoff protocol
- Stakeholder comms template
- Risk summary drafting
- Executive update format
- Vendor coordination paths
- Third-party tool mapping
- Client education assets
Module 3. Authentication weakness prevention
Design success plans that reinforce MFA adoption and credential hygiene.
12 chapters in this module
- MFA rollout milestones
- User behavior baselines
- Phishing simulation follow-up
- Session timeout standards
- SSO integration points
- Access review cadence
- Permission creep detection
- Client reporting rhythms
- Executive dashboard specs
- Success metric mapping
- Security team alignment
- Remediation plan triggers
Module 4. Secure configuration handover
Ensure client environments launch with hardened defaults.
12 chapters in this module
- Baseline configuration checklist
- Golden image validation
- Change control logging
- Drift detection setup
- Client audit readiness
- Hardening confirmation workflow
- Access delegation rules
- Role-specific provisioning
- Environment segregation
- Log retention enforcement
- Compliance snapshot process
- Handover sign-off criteria
Module 5. Exploit protection for known vulnerabilities
Integrate patch cadence tracking into success milestones.
12 chapters in this module
- CVSS scoring basics
- Patch timeline benchmarks
- Vulnerability exposure window
- Client communication rhythm
- Remediation ownership map
- Escalation path design
- Reporting format standardization
- Third-party dependency tracking
- Patch validation workflow
- Executive summary template
- Client self-serve portal update
- Success team alert configuration
Module 6. Data exposure risk reduction
Embed data classification and encryption tracking into success workflows.
12 chapters in this module
- Data tier mapping
- Encryption status tracking
- PII handling compliance
- Data lifecycle review
- Storage classification
- Backup encryption verification
- Client data inventory
- Retention policy alignment
- Audit trail completeness
- Exfiltration detection signals
- Incident play prep
- Client reporting integration
Module 7. Access control enforcement
Monitor and guide clients on least privilege adoption.
12 chapters in this module
- Role definition alignment
- Privilege creep monitoring
- Access review coordination
- Segregation of duties checks
- Admin account tracking
- Just-in-time access design
- Client policy benchmarking
- Exception logging
- Review cadence setup
- Success team alerting
- Remediation tracking
- Executive summary automation
Module 8. Security logging integration
Ensure client log completeness and retention for incident readiness.
12 chapters in this module
- Log source inventory
- Retention period validation
- Centralization progress
- Query access setup
- Incident response alignment
- Retention policy verification
- Log integrity checks
- Alert integration points
- Client team access
- Audit-readiness checklist
- Incident simulation prep
- Success plan integration
Module 9. Cross-site scripting prevention
Guide clients on client-side input handling and DOM sanitization.
12 chapters in this module
- DOM exposure points
- Input validation standards
- Output encoding checks
- Framework-specific risks
- Client testing coordination
- Remediation workflow
- DevOps handoff
- Security team comms
- Executive update rhythm
- Status reporting
- Client education toolkit
- Success milestone mapping
Module 10. API security monitoring
Integrate API attack surface review into quarterly success reviews.
12 chapters in this module
- API inventory process
- Authentication enforcement
- Rate limiting checks
- Data exposure review
- Schema validation
- Error handling audit
- Client security alignment
- Remediation tracking
- Executive summary integration
- Success plan touchpoints
- Incident response prep
- Client self-review toolkit
Module 11. Server-side request forgery mitigation
Identify and reduce SSRF exposure in client integrations.
12 chapters in this module
- Integration point mapping
- URL validation standards
- Network egress review
- Client architecture review
- Vulnerability indicators
- Remediation tracking
- Dev team coordination
- Security team alignment
- Executive visibility
- Status reporting
- Client communication
- Success milestone integration
Module 12. Client security maturity benchmarking
Deliver structured assessments that position you as the trusted guide.
12 chapters in this module
- Maturity model design
- Client scoring scale
- Gap identification
- Roadmap co-development
- Executive presentation
- Success plan alignment
- Vendor coordination
- Progress tracking
- Stakeholder comms
- Renewal positioning
- Expansion opportunity mapping
- Playbook documentation
How this maps to your situation
- When onboarding regulated clients
- During quarterly business reviews
- Prior to security audit cycles
- At renewal negotiation time
Before vs. after
Before
Waiting for security teams to escalate issues before adjusting success plans.
After
Proactively designing engagements that meet OWASP standards and attract premium budgets.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module; designed for integration into ongoing client cycles.
If nothing changes
Continuing to operate without OWASP integration means missing first access to high-margin renewals and expansion cycles , especially in regulated industries where security maturity dictates deal velocity.
How this compares to the alternatives
Generic security awareness courses teach theory. This course delivers field-tested frameworks for embedding OWASP controls into real-world success planning , with templates, playbooks, and client-facing artefacts you can use immediately.
Frequently asked
How is this different from general security training?
It’s built for Customer Success leaders who need to embed security rigor without becoming experts , focused on OWASP-aligned planning, client comms, and expansion positioning.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will this help with Oracle client renewals?
Yes , especially for clients in finance, healthcare, and government, where OWASP alignment accelerates trust and justifies premium engagement terms.
$199 one-time. Approximately 3 hours per module; designed for integration into ongoing client cycles..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours