A tailored course, built for your situation
Reference of choice on cross-functional privacy calls
How to become the internal benchmark for privacy framework execution
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Who this is for
Mid-level IC in compliance, privacy, or controls execution at a high-growth tech firm, responsible for translating standards into operational practice but not yet seen as the go-to voice across teams.
Who this is not for
Executives looking for board-level summaries, entry-level staff needing foundational training, or anyone outside the privacy-controls implementation track.
What you walk away with
- Lead cross-functional privacy discussions with structured, source-backed reasoning
- Produce documented control mappings that others reference without revision
- Anticipate auditor and peer questions using a repeatable ISO 27701 playbook
- Build consistent, organization-wide recognition as the privacy execution expert
- Reduce rework by 50% using standardized templates aligned to ISO 27701
The 12 modules (with all 144 chapters)
Module 1. Why ISO 27701 is gaining traction in fintech
Understand how payment systems trigger privacy obligations and why ISO 27701 is becoming the standard for operational accountability.
12 chapters in this module
- Payment data as personal data
- Privacy by design in transaction flows
- How ISO 27701 complements PCI DSS
- Global privacy regulations impacting payments
- Shopify’s compliance posture and gaps
- The shift from reactive fixes to proactive controls
- Auditor expectations right now
- Mapping ISO 27701 to existing controls
- The role of ICs in privacy governance
- Documented precedents vs ad hoc choices
- How specialists gain influence through clarity
- Privacy as a cross-functional handshake
Module 2. Structuring a privacy control inventory
Build a living inventory that maps to ISO 27701 requirements and survives team turnover.
12 chapters in this module
- Defining scope for payment-related PII
- Categorizing data by sensitivity and flow
- Ownership vs stewardship roles
- Control tagging for auditability
- Versioning control descriptions
- Integrating with existing risk registers
- Linking controls to payment workflows
- Automating evidence collection
- Privacy control KPIs that matter
- Peer review cadence for updates
- Version control for control updates
- Publishing internal control catalogs
Module 3. Documenting processing activities
Create processing records that satisfy internal and external reviewers.
12 chapters in this module
- Identifying data subjects in payments
- Defining processing purposes clearly
- Legal basis selection for transaction data
- Third party data sharing in payouts
- Retention schedules for logs
- Cross-border data flows in payments
- Purpose limitation in refund flows
- Consent vs legitimate interest
- Handling data subject access requests
- Documentation templates for SoC
- Version history for processing records
- Audit trail for changes
Module 4. Privacy by design in financial systems
Embed controls into payment architecture from inception.
12 chapters in this module
- Threat modeling payment workflows
- Data minimization in checkout
- Encryption standards for PII
- Access control patterns for finance teams
- Anonymization in reporting
- Logging without over-collection
- Default privacy settings in new features
- Privacy impact at feature scoping
- Security handoffs for privacy controls
- Vendor onboarding with privacy gates
- Privacy in refund automation
- Testing privacy assumptions
Module 5. Building a vendor privacy assessment
Lead third-party reviews with a standardized, defensible approach.
12 chapters in this module
- Scope definition for vendor reviews
- Mapping vendor services to ISO 27701
- Questionnaire design for fintech vendors
- Evidence requests that get results
- Risk scoring vendor responses
- Escalation paths for gaps
- Contractual language for compliance
- Ongoing monitoring schedule
- Vendor audit rights
- Subprocessor transparency
- Exit strategies for non-compliant vendors
- Documentation for due diligence
Module 6. Running a privacy audit cycle
Own the internal audit process end to end.
12 chapters in this module
- Audit planning timeline
- Control testing methods
- Sampling transaction logs
- Interviewing control owners
- Evidence collection workflow
- Issue classification system
- Remediation tracking
- Status reporting cadence
- Audit committee input
- Management response drafting
- Follow-up testing schedule
- Audit closure criteria
Module 7. Creating a privacy awareness program
Scale understanding across finance and engineering teams.
12 chapters in this module
- Identifying privacy-relevant roles
- Tailoring content by team
- Training frequency schedule
- Metrics for participation
- Privacy champion network
- Microlearning for developers
- Role-specific scenarios
- New hire onboarding integration
- Testing knowledge retention
- Feedback loop from incidents
- Leadership messaging alignment
- Privacy in team rituals
Module 8. Handling data subject requests
Design workflows that balance speed and compliance.
12 chapters in this module
- DSAR intake channels
- Identity verification methods
- Response timeline tracking
- Automation in DSAR fulfillment
- Data retrieval from payment systems
- Redaction requirements
- Third party coordination
- Appeals process
- Metrics for turnaround
- Legal hold exceptions
- Documentation for audit
- Staff training on DSAR handling
Module 9. Incident response with privacy focus
Integrate privacy into breach response workflows.
12 chapters in this module
- Defining privacy-relevant incidents
- Escalation path to privacy lead
- Forensic data collection
- Regulatory notification thresholds
- Legal counsel coordination
- Customer communication templates
- Notification timing rules
- Documentation for regulators
- Post-mortem privacy lessons
- Updating controls after incidents
- Vendor incident follow-up
- Training from incident data
Module 10. Privacy metrics that influence leadership
Report outcomes that drive investment and recognition.
12 chapters in this module
- Control effectiveness measurement
- Privacy maturity scoring
- DSAR resolution time
- Vendor compliance rate
- Audit finding trends
- Training completion rate
- Incident frequency by cause
- Privacy debt tracking
- Cost of non-compliance estimates
- Benchmarking against peers
- Executive dashboard design
- Storytelling with compliance data
Module 11. Maintaining ISO 27701 certification
Keep the framework alive between audits.
12 chapters in this module
- Surveillance audit schedule
- Internal readiness assessments
- Control refresh process
- Documentation versioning
- Change management integration
- Scope updates for new products
- External auditor coordination
- Management review meetings
- Continuous improvement cycle
- Stakeholder feedback loops
- Training for new team members
- Certification renewal checklist
Module 12. Becoming the go-to privacy voice
Position yourself as the internal expert others seek out.
12 chapters in this module
- Documenting repeatable patterns
- Sharing templates company-wide
- Speaking up in cross-team calls
- Writing internal blogs or guides
- Mentoring junior staff
- Volunteering for new initiatives
- Building credibility through consistency
- Tracking recognition moments
- Measuring influence growth
- Creating a personal brand
- Contributing to policy shaping
- Leading by quiet authority
How this maps to your situation
- Payment system privacy design
- Cross-functional audit ownership
- Vendor risk review leadership
- Privacy governance documentation
Before vs. after
Before
Handling privacy as a series of ad hoc tasks tied to audits or incidents.
After
Leading consistent, recognized privacy execution with documented practices others rely on.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per week over 6 weeks to complete all modules and apply templates.
How this compares to the alternatives
Unlike generic privacy courses, this is built specifically for ICs in high-trust financial systems who need to convert standards into execution, not memorize theory.
Frequently asked
Is this focused on GDPR or other regional laws?
It uses ISO 27701 as the anchor, which supports compliance with GDPR, CCPA, and other frameworks through structured controls.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will this help me advance at Shopify?
Yes. By mastering the documentation and execution of privacy controls, you position yourself as the internal reference others depend on.
$199 one-time. Approximately 3 hours per week over 6 weeks to complete all modules and apply templates..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours