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The Art of Service Standard Requirements Self Assessments



Problem Manager: Beginner's Guide - Second Edition


Problem Manager: Beginner's Guide - Second Edition


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Product Description

Why is it important to have senior management support for a Problem Manager project? Will Problem Manager deliverables need to be tested and, if so, by whom? In a project to restructure Problem Manager outcomes, which stakeholders would you involve? How will variation in the actual durations of each activity be dealt with to ensure that the expected Problem Manager results are met? Does the Problem Manager performance meet the customerÍs requirements?

Why Own The Problem Manager Self-Assessment?

The Problem Manager Self-Assessment will make you a Problem Manager domain expert by:

  • Reducing the effort in the Problem Manager work to be done to get problems solved

  • Ensuring that plans of action include every Problem Manager task and that every Problem Manager outcome is in place

  • Saving time investigating strategic and tactical options and ensuring Problem Manager opportunity costs are low

  • Delivering tailored Problem Manager advise instantly with structured going-forward plans

All the tools you need to an in-depth Problem Manager Self-Assessment. Featuring 640 new and updated case-based criteria, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Problem Manager improvements can be made.


What Is In The Problem Manager Self-Assessment?

The Problem Manager Complete Self-Assessment Excel Dashboard

  • Ensures you don't miss anything: 640 criteria in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants

  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix

  • Gives you a professional Dashboard to guide and perform a thorough Problem Manager Self-Assessment

  • Is secure: Ensures offline data protection of your Self-Assessment results

  • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next

The Problem Manager Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment

In using the Self-Assessment you will be better able to:

  • Diagnose Problem Manager projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices

  • Implement evidence-based best practice strategies aligned with overall goals

  • Integrate recent advances in Problem Manager and process design strategies into practice according to best practice guidelines


Assess And Define Problem Manager With This Problem Manager Self Assessment. Sample Questions From The Complete, 640 Criteria, Self-Assessment:

  • Recognize Criterion: For your Problem Manager project, identify and describe the business environment. is there more than one layer to the business environment?
  • Define Criterion: Does Problem Manager include applications and information with regulatory compliance significance (or other contractual conditions that must be formally complied with) in a new or unique manner for which no approved security requirements, templates or design models exist?
  • Measure Criterion: Does Problem Manager analysis isolate the fundamental causes of problems?
  • Analyze Criterion: What other organizational variables, such as reward systems or communication systems, affect the performance of this Problem Manager process?
  • Improve Criterion: At what point will vulnerability assessments be performed once Problem Manager is put into production (e.g., ongoing Risk Management after implementation)?
  • Control Criterion: In the case of a Problem Manager project, the criteria for the audit derive from implementation objectives. an audit of a Problem Manager project involves assessing whether the recommendations outlined for implementation have been met. in other words, can we track that any Problem Manager project is implemented as planned, and is it working?
  • Sustain Criterion: How can we incorporate support to ensure safe and effective use of Problem Manager into the services that we provide?


Cost/Benefit Analysis; Problem Manager Self-Assessment Justification And Approval Tools:

Purchasing a The Art of Service Self Assessment will spur new ideas, fast track project strategy and advance your professional skills. We’ve developed a set of criteria that will aid in gaining approval and give you the ability to validate and review your Self-Assessment investment:

  • Excluding hired consultants and advisors from top management consulting firms, internal Problem Manager Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

    Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee's annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

  • Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For a fraction of this the Self-Assessment will make you a Problem Manager domain authority.


Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.


Get The Problem Manager Self Assessment That Will Make You A Problem Manager Domain Expert Now.




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