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Product Centric Delivery Model Implementation Checklist Mastery

Product Centric Delivery Model Implementation Checklist Mastery

$199.00
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Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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Product Centric Delivery Model Implementation Checklist Mastery



Course Overview

This comprehensive course is designed to equip participants with the knowledge and skills necessary to implement a Product Centric Delivery Model effectively. The course is structured into multiple modules, each focusing on a specific aspect of the implementation process. Upon completion, participants will receive a certificate issued by The Art of Service.



Course Curriculum

Module 1: Introduction to Product Centric Delivery Model

  • Definition and principles of Product Centric Delivery Model
  • Benefits and advantages of adopting a Product Centric approach
  • Understanding the role of products in service delivery
  • Overview of the implementation process

Module 2: Understanding Customer Needs and Expectations

  • Identifying customer needs and expectations
  • Analyzing customer feedback and sentiment
  • Developing customer personas and user stories
  • Creating a customer-centric product strategy

Module 3: Product Portfolio Management

  • Defining a product portfolio management framework
  • Categorizing and prioritizing products
  • Developing product roadmaps and release plans
  • Managing product life cycles and retirement

Module 4: Service Design and Delivery

  • Designing services around products
  • Creating service blueprints and journey maps
  • Developing service level agreements (SLAs) and operational level agreements (OLAs)
  • Implementing service delivery processes and procedures

Module 5: Product Configuration and Customization

  • Understanding product configuration options
  • Developing product configuration models
  • Implementing product customization processes
  • Managing product variants and complexity

Module 6: Product Information Management

  • Defining product information management (PIM) requirements
  • Designing and implementing a PIM system
  • Managing product data quality and integrity
  • Integrating PIM with other systems and processes

Module 7: Change Management and Communication

  • Developing a change management plan
  • Communicating changes to stakeholders
  • Managing resistance to change
  • Ensuring stakeholder engagement and buy-in

Module 8: Implementation Roadmap and Planning

  • Creating an implementation roadmap
  • Developing a detailed project plan
  • Identifying and mitigating risks
  • Establishing metrics and monitoring progress

Module 9: Monitoring and Continuous Improvement

  • Establishing a monitoring and review process
  • Identifying areas for improvement
  • Implementing changes and updates
  • Continuously evaluating and refining the Product Centric Delivery Model

Module 10: Case Studies and Best Practices

  • Reviewing real-world case studies and examples
  • Identifying best practices and lessons learned
  • Applying knowledge to real-world scenarios
  • Discussing common challenges and solutions


Course Features

This course is designed to be interactive, engaging, and comprehensive. Key features include:

  • Expert Instructors: Learn from experienced professionals with a deep understanding of Product Centric Delivery Model implementation.
  • Personalized Learning: Engage with interactive content and activities tailored to your needs and goals.
  • Up-to-date Content: Stay current with the latest trends, best practices, and industry developments.
  • Practical Applications: Apply knowledge to real-world scenarios and case studies.
  • High-quality Content: Engage with comprehensive, well-structured, and visually appealing content.
  • Certification: Receive a certificate upon completion, issued by The Art of Service.
  • Flexible Learning: Access course materials at your own pace, anytime, and from any location.
  • User-friendly: Navigate an intuitive and easy-to-use learning environment.
  • Mobile-accessible: Learn on-the-go, using your mobile device.
  • Community-driven: Engage with a community of peers and experts, sharing knowledge and experiences.
  • Actionable Insights: Gain practical knowledge and take away actionable insights.
  • Hands-on Projects: Apply learning to real-world projects and scenarios.
  • Bite-sized Lessons: Learn in manageable chunks, with concise and focused lessons.
  • Lifetime Access: Retain access to course materials for a lifetime.
  • Gamification: Engage with interactive elements, such as quizzes, challenges, and rewards.
  • Progress Tracking: Monitor your progress and stay on track.


Upon Completion

Upon completing the Product Centric Delivery Model Implementation Checklist Mastery course, participants will receive a certificate issued by The Art of Service, demonstrating their expertise and knowledge in implementing a Product Centric Delivery Model.

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