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Reference of choice on DORA compliance calls

$199.00
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A tailored course, built for your situation

Reference of choice on DORA compliance calls

Become the internal authority your firm turns to for DORA implementation clarity and cross-functional alignment

$199 one-time
24-hour access provisioning 30-day money-back guarantee Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Getting pulled into compliance discussions without decision leverage or clear ownership

The situation this course is for

Project managers are often tasked with delivering against DORA requirements without being positioned as authoritative voices. This leads to reactive input, repeated clarification loops, and missed opportunities to shape the direction.

Who this is for

Mid-career project manager in financial services navigating regulatory delivery with cross-functional teams

Who this is not for

Individuals seeking technical control implementation details or auditors looking for checklist guidance

What you walk away with

  • Lead DORA scoping discussions with confidence and structured reasoning
  • Produce stakeholder alignment maps used across risk, legal, and operations
  • Anticipate pushback with pre-built counterpoints from peer institutions
  • Document decisions in a way that reduces rework during review cycles
  • Become known as the first call for DORA interpretation across teams

The 12 modules (with all 144 chapters)

Module 1. DORA Scope Interpretation
Understand how major European banks are drawing boundaries around 'critical third parties' and 'digital operational resilience', setting precedent for internal debate.
12 chapters in this module
  1. What qualifies as an ICT service under DORA
  2. How peers define materiality thresholds
  3. Jurisdictional overlap with MiFID II
  4. Vendor categorisation frameworks in practice
  5. Boundary disputes: where compliance hands off to procurement
  6. Internal escalation paths for classification disagreements
  7. Benchmarking response time expectations
  8. Incident reporting thresholds by severity tier
  9. Mapping DORA articles to project phases
  10. Control objective translation techniques
  11. Common misinterpretations to avoid
  12. Establishing version control for evolving guidance
Module 2. Stakeholder Alignment Mapping
Build influence by identifying key decision nodes and aligning messaging across legal, risk, IT, and business units.
12 chapters in this module
  1. Identifying silent blockers in resilience planning
  2. Tailoring messaging for legal versus operations
  3. Creating shared ownership models for control execution
  4. Facilitating cross-functional workshops with purpose
  5. Designing feedback loops that stick
  6. Managing conflicting priorities without authority
  7. Using process diagrams to align interpretations
  8. Incorporating risk appetite statements into project plans
  9. Building trust before escalation arises
  10. Pre-empting ownership disputes with clarity
  11. Translating technical requirements for leadership
  12. Maintaining neutrality while driving consensus
Module 3. Incident Response Coordination
Lead coordinated responses by understanding timing, notification rules, and internal handoffs required under DORA Article 12.
12 chapters in this module
  1. Defining incident types under DORA scope
  2. Setting internal severity classification guidelines
  3. Building response playbooks for different scenarios
  4. Integrating with existing SOCs and CSIRTs
  5. Establishing communication trees for executive updates
  6. Documenting decision rationale under pressure
  7. Testing incident simulation readiness
  8. Tracking resolution against regulatory timelines
  9. Coordinating external notifications
  10. Engaging legal counsel at the right moment
  11. Capturing lessons learned systematically
  12. Updating baselines for future events
Module 4. Third-Party Risk Integration
Shape vendor due diligence by linking DORA requirements to procurement and contract management workflows.
12 chapters in this module
  1. Identifying critical third parties pre-engagement
  2. Integrating DORA clauses into master agreements
  3. Assessing subcontractor oversight obligations
  4. Benchmarking audit rights across providers
  5. Mapping dependency risks across layers
  6. Evaluating geographic concentration risks
  7. Reviewing disaster recovery arrangements
  8. Validating testing participation commitments
  9. Tracking compliance across contract lifecycle
  10. Driving renegotiation using DORA leverage
  11. Building exit strategy clauses
  12. Maintaining up-to-date relationship inventories
Module 5. Reporting Line Clarity
Structure reporting obligations so they flow efficiently from project level to senior management and regulators.
12 chapters in this module
  1. Distinguishing between internal and external reporting duties
  2. Formatting reports for executive consumption
  3. Aggregating data across business lines
  4. Ensuring consistency across submissions
  5. Meeting semi-annual and ad-hoc reporting needs
  6. Preparing summaries for non-technical reviewers
  7. Securing evidence trails in advance
  8. Aligning with internal audit schedules
  9. Responding to regulator follow-ups
  10. Protecting confidentiality appropriately
  11. Versioning and archiving submissions
  12. Automating data collection where possible
Module 6. Testing Obligation Fulfilment
Design and oversee testing programs that satisfy DORA’s requirements without overburdening teams.
12 chapters in this module
  1. Classifying tests by type and frequency
  2. Integrating resilience testing into BAU
  3. Engaging external experts effectively
  4. Measuring test success beyond documentation
  5. Addressing gaps revealed in simulations
  6. Aligning with cloud provider testing cycles
  7. Tracking corrective actions to closure
  8. Maintaining independence in evaluation
  9. Scaling test scope with organisational growth
  10. Linking findings to control improvements
  11. Reporting outcomes to governing bodies
  12. Avoiding box-ticking fatigue in teams
Module 7. Cross-Regulatory Mapping
Reduce duplication by aligning DORA with existing frameworks like MiFID II, GDPR, and internal policies.
12 chapters in this module
  1. Identifying overlapping control requirements
  2. Building unified control statements
  3. Avoiding conflicting interpretations
  4. Leveraging existing compliance infrastructure
  5. Mapping DORA to ISO 27001 controls
  6. Integrating with SOC 2 reporting cycles
  7. Using NIST CSF as a bridging framework
  8. Harmonising definitions across domains
  9. Reducing audit fatigue through consolidation
  10. Creating crosswalk documentation
  11. Updating governance forums with integrated views
  12. Training teams on unified expectations
Module 8. Interpretation Leadership
Position yourself as the source of clarity when grey areas arise in DORA application.
12 chapters in this module
  1. Tracking evolving regulatory interpretations
  2. Sourcing arguments from peer institutions
  3. Building internal position papers
  4. Presenting options with rationale
  5. Handling dissenting viewpoints professionally
  6. Escalating only when necessary
  7. Maintaining neutrality while advocating
  8. Using precedent to guide decisions
  9. Updating teams on interpretation shifts
  10. Avoiding opinion-based decision making
  11. Citing official guidance correctly
  12. Archiving interpretation decisions
Module 9. Change Enablement
Drive adoption by designing change management strategies tailored to DORA’s cultural impact.
12 chapters in this module
  1. Assessing organisational readiness
  2. Identifying change champions early
  3. Communicating benefits clearly
  4. Addressing resistance with data
  5. Running pilot implementations
  6. Gathering feedback iteratively
  7. Celebrating early wins
  8. Scaling successful patterns
  9. Embedding new behaviours in routines
  10. Measuring change effectiveness
  11. Sustaining momentum over time
  12. Adapting to shifting priorities
Module 10. Decision Logging
Create defensible records of key choices that stand up to internal review and regulatory scrutiny.
12 chapters in this module
  1. Defining what requires formal logging
  2. Structuring decision records clearly
  3. Including rationale and alternatives considered
  4. Incorporating stakeholder input
  5. Versioning decisions over time
  6. Linking logs to control frameworks
  7. Making logs accessible to auditors
  8. Automating collection where possible
  9. Redacting sensitive information appropriately
  10. Using logs for training new staff
  11. Reviewing past decisions for improvement
  12. Archiving logs according to policy
Module 11. Executive Engagement
Elevate the conversation by preparing concise, action-oriented updates for senior leaders.
12 chapters in this module
  1. Identifying what executives need to know
  2. Focusing on risks and decisions
  3. Avoiding technical jargon in summaries
  4. Highlighting trade-offs clearly
  5. Using visuals to simplify complexity
  6. Preparing Q&A briefings in advance
  7. Anticipating strategic concerns
  8. Positioning issues as choices, not problems
  9. Owning the narrative around progress
  10. Linking DORA work to business outcomes
  11. Building credibility through consistency
  12. Earning standing agenda time for updates
Module 12. Authority Building
Establish lasting influence by becoming the recognised expert others turn to for guidance.
12 chapters in this module
  1. Demonstrating reliability consistently
  2. Sharing knowledge proactively
  3. Mentoring junior colleagues
  4. Contributing to enterprise forums
  5. Publishing internal insights
  6. Speaking up in cross-functional meetings
  7. Owning high-visibility workstreams
  8. Developing a reputation for clarity
  9. Being cited by others as a source
  10. Reinforcing expertise through follow-through
  11. Maintaining humility while leading
  12. Leaving behind reusable artefacts

How this maps to your situation

  • When initiating a DORA compliance programme
  • During cross-functional stakeholder alignment
  • Before regulatory reporting deadlines
  • After an incident or test simulation

Before vs. after

Before
Contributing to DORA initiatives reactively, often clarifying others’ decisions.
After
Leading discussions confidently, shaping interpretations, and being sought out for input.

What's included with your purchase

  • 12 modules with 12 chapters each (144 chapters)
  • Downloadable templates and worked examples for every module
  • Hand-built implementation playbook delivered alongside course access
  • 30-day money-back guarantee

Delivery and format

  • Course and learning environment access provisioned within 24 hours of purchase
  • Hand-built implementation playbook delivered alongside course access

Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.

Time investment: Approximately 3 hours per week over 4 weeks to complete all modules and apply templates.

If nothing changes
Remaining a task executor rather than a strategic influencer, missing opportunities to lead on one of the most consequential regulatory shifts in financial services.

How this compares to the alternatives

Unlike generic DORA overviews or slide decks, this course delivers actionable frameworks used by leading institutions, tailored to project managers who must deliver without direct authority.

Frequently asked

Is this course focused on technical controls or project delivery?
It’s designed for project managers leading implementation, not technical auditors. The focus is on coordination, interpretation, and influence.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will this help me gain recognition across departments?
Yes, each module builds your ability to contribute in ways that get noticed and cited by others.
$199 one-time. Approximately 3 hours per week over 4 weeks to complete all modules and apply templates..

Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.

30-day money-back guarantee· 144 chapters· Hand-built playbook included· Account access within 24 hours
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