Description

A focused course, tailored for you

The Regulatory Program Manager Operating Playbook

Run a regulator portfolio across privacy, competition, and online safety without filings slipping or evidence going stale.

Eight active regulator workstreams, six product owners, one lawyer asking why the evidence dossier for next Friday is still half-built.

$199 one-time

Tailored to your situation. Access within 24 hours. 30-day money-back.

Includes a hand-built implementation playbook delivered alongside course access, generated for your specific situation.

Why this course

Regulatory Program Managers at global consumer platforms run a portfolio, not a single matter. Privacy regulators in Ireland and Germany want one cut of evidence, competition authorities in the UK and EU want a different cut on overlapping products, and online safety regulators want a third cut on the same risk surface. Product, engineering, and policy teams treat your asks as the eighth priority of their week. Lawyers want a single defensible answer by the filing date. The actual job is not the writing of any one filing, it is keeping the portfolio running so no deadline slips, no evidence goes stale between asks, and no cross-team owner is surprised by what the regulator already knows. This course is the operating system for that job.

What you walk away with

A regulator tracker that survives a new investigation landing mid-quarter without a rebuild.
An evidence dossier pattern that gets reused across overlapping regulators instead of restarted each time.
A weekly cross-functional ritual that surfaces slippage two weeks before a filing date, not two days.
An escalation memo template that gets a missed deadline back on the calendar without burning the owner.
A defensible record of decisions, owners, and dates that holds up if a regulator asks how you decided.

The 12 modules

Module 1. The regulator portfolio map

Lay out every open and pending regulator workstream on one page: jurisdiction, regulator, product surface, statutory deadline, internal owner, lawyer of record, current state. The map is the artefact the lawyer and the policy lead both work from. The module ships the template, the maintenance cadence, and the rule for when a workstream moves from pending to active.

Module 2. The evidence dossier pattern

An evidence dossier is reusable across overlapping asks if it is built right and brittle if it is not. The module covers the dossier index, the source-of-truth pointer, the freshness stamp, and the versioning rule so a privacy ask and a competition ask on the same product surface pull from the same curated evidence, not two parallel rebuilds.

Module 3. The lawyer convergence ritual

Before a filing date the lawyer needs one answer, not three. This module walks the standing convergence meeting: the pre-read the lawyer gets, the open questions on the table, the decisions logged, and the owner sign-off ritual. The output is a single filing-ready brief, not a thread of competing drafts.

Module 4. The engineering evidence pipeline

Engineering teams do not respond well to ad-hoc evidence pings. The module builds a standing evidence pipeline: a queue with a posted SLA, a single intake channel, a defined output format, and a backlog visible to the engineering manager. The result is evidence arriving in the dossier on schedule rather than being chased one Slack message at a time.

Module 5. Product team accountability

Product managers own the surface the regulator is asking about. The module covers the standing weekly with product, the artefact product owes you for each regulator ask, the decision log when product wants to change a control, and the escalation path when product says no. The output is product treating regulator asks as a product input, not a tax.

Module 6. The cross-functional weekly

The standing weekly with legal, policy, product, engineering, and you is the load-bearing meeting of the role. The module covers the agenda template, the dashboard read-out, the open-items column, the decisions column, and the rotating risk-of-the-week segment. Done well it surfaces slippage two weeks before a filing date, not two days.

Module 7. The filing-date countdown

Each filing has a countdown ritual: T-minus four weeks, two weeks, one week, three days. The module covers the checklist at each gate, the owner sign-off at each gate, the lawyer pre-read at T-minus one week, and the executive read-out at T-minus three days. The output is filings shipped on the deadline without a Friday-night scramble.

Module 8. The escalation memo

When a deadline is at risk, the escalation memo is the artefact that gets attention without burning the owner. The module covers the memo structure: situation, missed gate, requested decision, options, your recommendation. It ships the template, the routing rule, and the follow-up cadence so the memo lands once and the decision comes back inside 48 hours.

Module 9. The regulator response calendar

Inbound regulator letters do not arrive on a tidy schedule. The module builds the response calendar: intake within 24 hours, owner assigned within 48, response strategy within five business days, draft ready one week before the statutory deadline. The output is no regulator letter sitting unread on day twelve of a fifteen-day clock.

Module 10. The cross-regulator overlap map

Privacy, competition, and online safety regulators increasingly ask overlapping questions about the same product surface. The module builds the overlap map: which evidence answers which regulator, which control answers which obligation, which decision is logged once and cited many times. The output is one defensible record rather than three parallel half-records.

Module 11. The executive read-out

Executives want one page on the regulator portfolio: what is on the calendar, what slipped, what was decided, what is at risk. The module covers the monthly read-out, the quarterly board pack input, the traffic-light convention, and the narrative paragraph that translates regulator state into business state. The output is executives who do not get surprised.

Module 12. The handover and continuity pack

Regulator workstreams outlast individual program managers. The module covers the continuity pack: the regulator portfolio map, the dossier index, the decision log, the open-items log, the contact map. The output is a successor who can run the portfolio from day one and a regulator who never notices the handover happened.

How this addresses your situation

Specific modules that map to what you said you are dealing with.

A new investigation lands mid-quarter and you need it on the portfolio map by end of week.

Two regulators ask overlapping questions about the same product surface and the evidence has to answer both.

A filing date is three weeks out and the lawyer does not yet have a single answer from product and engineering.

A deadline is going to slip and you need an escalation memo on the right executive desk by tomorrow.

What you get with this course

Twelve written modules with the artefact template attached to each one.
Regulator portfolio map, evidence dossier index, and cross-regulator overlap map as editable templates.
Standing weekly agenda, filing-date countdown checklist, and escalation memo template.
Executive read-out and quarterly board-pack input templates.
Handover and continuity pack template.
Per-buyer implementation playbook mapped to your actual regulator mix and filing calendar.

What you will have in hand by Day 1, Week 1, Month 1

Within 24 hours your account in the learning environment is provisioned.

The hand-built implementation playbook is delivered alongside course access, mapped to the regulator mix and filing calendar you describe at intake.

Templates are downloadable from module one onward so you can start using the portfolio map this week, not at end of course.

Before and after

Before

The Wednesday tracker review surfaces three shifted deadlines, two competing evidence asks on the same product, and a lawyer who needs a single answer by Friday that nobody has yet assembled.

After

The Wednesday tracker review reads from a single regulator portfolio map, the evidence dossier already answers both asks, and the lawyer pre-read for Friday went out on Monday.

What happens if you do not address this

A missed statutory filing deadline at a global consumer platform is not a private embarrassment. It becomes a regulator-visible escalation, a board-visible delay, and a personal accountability question. The portfolio does not slip in one big way, it slips one Wednesday at a time.

Who it is for

You are a Regulatory Program Manager or Senior Regulatory Program Manager inside a global consumer platform, fintech, or marketplace. You sit between legal, policy, product, and engineering. You own the trackers, the standing weeklies, the evidence pipelines, and the escalation paths. You do not personally draft the legal answers, but the legal team cannot answer without the operating layer you run. You measure your week in filings shipped on time, owners unblocked, and dossiers that did not need to be rebuilt because the evidence was already curated.

Who this is NOT for. This is not for first-time compliance analysts learning the basics of a single regime. It is not for outside counsel writing the filings. It is not for engineers building product controls. It is for the person running the portfolio that ties all three together.

How it arrives

Text-based course in the Art of Service learning environment, plus downloadable templates and worked examples for every module, plus the hand-built implementation playbook delivered alongside course access.

Time investment. About 45 to 60 minutes per module if you also work the template into your live regulator portfolio. Twelve modules can be run over three weeks at four per week, or compressed into one focused week.

Why $199 is the right number

Outside counsel writes the filings but does not run your operating layer. Internal Big Law secondments rotate out. Free PMI content covers project management in general, not the specific cross-functional ritual of running a regulator portfolio. This course is the operating playbook for the regulator program manager seat, with the templates that belong to the role.

FAQ

Does this assume any specific regulator regime?

No. The portfolio map, dossier pattern, and rituals are regulator-agnostic. The per-buyer implementation playbook is mapped to the specific regulator mix you describe at intake.

Does it cover the legal drafting itself?

No. The legal drafting belongs to your lawyers. This course is the operating layer that gets them what they need on time.

Is there an exam or certificate?

There is a completion certificate. The actual value is the templates running inside your portfolio.

Can the implementation playbook handle multiple jurisdictions?

Yes. The playbook is built around your specific regulator mix and adjusts to as many jurisdictions as you run.

Refund?

30-day money-back if the playbook does not match the regulator mix you described at intake.

30-day money-back guarantee. If after a week of working through the materials this is not what you needed, reply to the receipt email and a full refund is processed. No questions, no forms.

Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.