A tailored course, built for your situation
Repeatable DORA artefacts that compound across Product Performance cycles
Build self-reinforcing delivery patterns recognized across Macquarie’s compliance and performance functions
Who this is for
Mid-senior Product Performance Manager in financial services navigating DORA implementation with recurring evidence, reporting, and control alignment demands
Who this is not for
Individuals seeking foundational DORA training or compliance awareness only
What you walk away with
- Produce DORA control reports using templates refined from prior cycles
- Reapply validated control mappings instead of restarting from scratch
- Reduce time spent on evidence gathering by drawing from a growing internal library
- Surface prior determinations quickly when auditors or peers ask follow-ups
- Position yourself as the reference point for efficient DORA execution across teams
The 12 modules (with all 144 chapters)
- Defining the scope of DORA applicability
- Mapping product lifecycle stages to DORA timelines
- Identifying critical ICT dependencies
- Classifying service providers under DORA
- Linking KPIs to resilience thresholds
- Documenting exception criteria
- Establishing control ownership
- Integrating incident reporting triggers
- Aligning with MiFID II data flows
- Prioritizing high-impact functions
- Building a DORA-specific RACI
- Validating mapping with compliance peers
- Structuring control descriptions for reuse
- Adding metadata tags for retrieval
- Versioning control statements
- Embedding decision rationales
- Linking to past audit outcomes
- Creating template clauses
- Indexing by control objective
- Using consistent terminology
- Integrating change logs
- Flagging sunset conditions
- Automating update reminders
- Linking to related policies
- Choosing evidence retention rules
- Categorizing evidence by DORA article
- Naming conventions for fast search
- Storing screenshots with context
- Linking evidence to control IDs
- Adding reviewer notes
- Using timestamps effectively
- Building a retrieval playbook
- Indexing by auditor question type
- Integrating feedback from reviewers
- Updating references automatically
- Securing access appropriately
- Cataloging past DORA positions
- Documenting rationale with sources
- Linking to regulatory guidance
- Creating decision trees
- Flagging precedent strength
- Updating positions when needed
- Sharing determinations securely
- Versioning interpretations
- Applying precedents to new functions
- Building approval workflows
- Training peers on reuse
- Auditing precedent usage
- Structuring gap assessment templates
- Adding standard evaluation criteria
- Embedding scoring guidance
- Linking to control baselines
- Integrating remediation tracking
- Using color coding wisely
- Adding executive summaries
- Customizing for function type
- Versioning template updates
- Linking to prior assessments
- Training teams on use
- Measuring time saved
- Building audit response packages
- Reusing evidence bundles
- Updating narrative sections efficiently
- Linking to control mappings
- Adding context for new auditors
- Indexing by audit question
- Using standardized formats
- Including reviewer feedback
- Tracking changes by cycle
- Securing sensitive content
- Training audit liaisons
- Measuring prep time reduction
- Defining reportable incidents
- Setting internal thresholds
- Creating notification templates
- Integrating with IT systems
- Assigning response roles
- Documenting escalation paths
- Timing responses correctly
- Filing with regulators
- Linking to root cause analysis
- Updating response checklists
- Conducting post-mortems
- Testing response workflows
- Classifying vendor risk levels
- Building questionnaire templates
- Reusing vendor responses
- Linking to DORA Article 8
- Assessing sub-contractors
- Setting review frequency
- Tracking contract terms
- Integrating cybersecurity checks
- Creating oversight reports
- Updating when vendors change
- Training procurement teams
- Measuring oversight efficiency
- Aligning KPIs with DORA goals
- Integrating resilience metrics
- Reporting to leadership
- Using dashboards effectively
- Linking to risk appetite
- Adding forward-looking indicators
- Updating performance scorecards
- Embedding DORA into reviews
- Training stakeholders
- Measuring integration depth
- Gathering feedback
- Refining quarterly
- Sharing artefacts securely
- Creating executive summaries
- Presenting across functions
- Building peer recognition
- Contributing to playbooks
- Responding to requests
- Maintaining ownership
- Tracking influence
- Gathering testimonials
- Updating based on feedback
- Expanding reuse
- Measuring reach
- Writing concise control narratives
- Using consistent formatting
- Adding cross-references
- Indexing for fast navigation
- Highlighting changes clearly
- Reducing reviewer back-and-forth
- Anticipating questions
- Including rationale proactively
- Versioning documents
- Using change tracking
- Training reviewers
- Measuring review duration
- Identifying expansion opportunities
- Proposing new applications
- Presenting to leadership
- Contributing to policy
- Mentoring junior staff
- Sharing templates
- Building trust
- Gaining first-mover status
- Tracking impact
- Measuring recognition
- Expanding scope
- Closing the compounding loop
How this maps to your situation
- When preparing for audit evidence submission
- While drafting initial DORA control mappings
- After receiving auditor feedback
- Before leadership reviews resilience posture
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 90 minutes per week over 12 weeks, with flexible access and lifetime updates.
How this compares to the alternatives
Unlike generic DORA overviews or compliance webinars, this course delivers actionable, reusable frameworks tailored to Product Performance leaders implementing resilience controls in complex financial environments.
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.