Restaurant Management Mastery: A Step-by-Step Guide to Success
Course Overview Welcome to Restaurant Management Mastery, a comprehensive online course designed to equip you with the knowledge, skills, and expertise needed to succeed in the competitive restaurant industry. This course is perfect for aspiring restaurant managers, owners, and professionals looking to advance their careers.
Course Highlights - Interactive and engaging learning experience
- Comprehensive curriculum covering 80+ topics
- Personalized learning with expert instructors
- Up-to-date and practical knowledge with real-world applications
- High-quality content with certification upon completion
- Flexible learning with lifetime access and mobile accessibility
- Community-driven with hands-on projects and actionable insights
- Gamification and progress tracking for a fun and engaging experience
Course Outline Module 1: Restaurant Fundamentals
- Introduction to Restaurant Management
- Understanding Restaurant Concepts and Types
- Restaurant Operations and Systems
- Key Performance Indicators (KPIs) and Metrics
- Restaurant Marketing and Branding
Module 2: Menu Planning and Management
- Menu Planning and Engineering
- Menu Pricing and Cost Control
- Menu Design and Layout
- Food Cost Management and Inventory Control
- Beverage Management and Wine Service
Module 3: Food Safety and Quality Control
- Food Safety and Sanitation
- HACCP and Food Safety Regulations
- Quality Control and Assurance
- Pest Control and Waste Management
- Allergens and Special Diets
Module 4: Front-of-House Operations
- Front-of-House Management
- Service Standards and Etiquette
- Server and Bartender Training
- Host and Hostess Management
- Dining Room Management and Layout
Module 5: Back-of-House Operations
- Back-of-House Management
- Kitchen Layout and Design
- Equipment and Supply Management
- Food Preparation and Presentation
- Kitchen Safety and Sanitation
Module 6: Human Resources and Staffing
- Human Resources Management
- Recruitment and Hiring
- Training and Development
- Employee Relations and Conflict Resolution
- Benefits and Compensation
Module 7: Financial Management and Accounting
- Financial Management and Accounting
- Financial Statements and Analysis
- Budgeting and Forecasting
- Cash Flow Management and Control
- Accounting and Bookkeeping
Module 8: Marketing and Sales
- Marketing and Sales
- Marketing Strategies and Tactics
- Social Media and Online Marketing
- Public Relations and Community Involvement
- Sales and Revenue Management
Module 9: Customer Service and Relations
- Customer Service and Relations
- Customer Service Standards and Expectations
- Complaint Handling and Resolution
- Customer Loyalty and Retention
- Customer Feedback and Surveys
Module 10: Restaurant Technology and Systems
- Restaurant Technology and Systems
- Point-of-Sale (POS) Systems and Software
- Inventory Management and Control
- Online Ordering and Delivery Systems
- Restaurant Management Software and Apps
Certificate of Completion Upon completing the Restaurant Management Mastery course, participants will receive a Certificate of Completion issued by The Art of Service. This certificate is a testament to your hard work and dedication to mastering the skills and knowledge needed to succeed in the restaurant industry.
Course Format The Restaurant Management Mastery course is an online, self-paced course with interactive lessons, quizzes, and hands-on projects. The course is accessible on desktop, laptop, tablet, and mobile devices, allowing you to learn at your own pace and on your own schedule.
Lifetime Access Participants will have lifetime access to the course materials, including updates and new content added to the course. This ensures that you will always have access to the latest knowledge and best practices in restaurant management.,
- Interactive and engaging learning experience
- Comprehensive curriculum covering 80+ topics
- Personalized learning with expert instructors
- Up-to-date and practical knowledge with real-world applications
- High-quality content with certification upon completion
- Flexible learning with lifetime access and mobile accessibility
- Community-driven with hands-on projects and actionable insights
- Gamification and progress tracking for a fun and engaging experience