Skip to main content
Image coming soon

The Retail-Bank Security Control Owner Playbook

$199.00
Adding to cart… The item has been added

A focused course, tailored for you

The Retail-Bank Security Control Owner Playbook

Turn FFIEC, NYDFS Part 500 and PCI obligations into one defensible control library a regulator can walk in five minutes.

You own the same control four times, once for each regulator, and every audit reopens because the wording shifted. The exam date is fixed. The catalogue isn't.

$199 one-time
Tailored to your situation. Access within 24 hours. 30-day money-back.

Includes a hand-built implementation playbook delivered alongside course access, generated for your specific situation.

Why this course

Security control owners inside large US retail and commercial banks carry the same operational reality. The FFIEC CAT line item, the NYDFS Part 500 sub-section, the PCI DSS 4.0 requirement, the GLBA Safeguards statement, and the internal audit issue all describe the same underlying control. They are written four different ways, owned in four different trackers, evidenced from four different systems, and reviewed on four different cadences. Internal audit re-opens issues because the wording in one tracker has drifted from the wording in another. The OCC or FRB examiner walks in expecting a single named owner per control, one source of evidence, and a five-minute walkthrough. The control-owner spends the week before the exam reconciling spreadsheets instead of preparing the actual walkthrough. After the exam, the remediation MRA is written against whichever wording the examiner happened to land on, which means the next cycle starts from a different baseline. This playbook collapses the four-way mapping into one canonical control library, names the system of record for each piece of evidence, and gives the control-owner the artefacts that a regulator, internal audit, and the CISO all accept as the same answer.

What you walk away with

  • One canonical control library where each control is written once, owned by a named person, and mapped to every framework it has to satisfy.
  • An evidence pack a regulator or internal auditor can walk end to end in under five minutes per control.
  • A pre-exam briefing pack for the CISO that shows where the residual risk sits and which controls are scheduled for the next remediation cycle.
  • A repeatable access-review, IR-tabletop, third-party-attestation and change-record sampling cadence that produces the evidence audits actually ask for.
  • A defensible position on how the AI Act, NIST AI RMF and FRB SR 11-7 model-risk obligations attach to existing security controls rather than spawning a new parallel catalogue.

The 12 modules

Module 1. The four-way control problem and the one-library answer
Why the same control gets written four times across FFIEC CAT, NYDFS Part 500, PCI DSS 4.0 and GLBA Safeguards, and what the OCC, FRB, NYDFS and PCI QSA each actually want to see during a walkthrough. The structure of a canonical control statement that satisfies all four without being four. How the control catalogue becomes the system of record and the framework registers become views over it.
Module 2. Writing the canonical control statement
The five-field control statement: the actor, the asset class, the protective behaviour, the operational cadence, the evidence artefact. Worked examples for privileged access, change management, incident response, third-party assurance, vulnerability remediation, encryption in transit and at rest, identity governance. How to write the statement so a control-owner, an engineer, and an examiner read it the same way.
Module 3. Mapping FFIEC CAT, NYDFS 500.03 / 500.07 / 500.11 and PCI DSS 4.0
The mapping methodology. Where the four frameworks genuinely overlap (access control, encryption, logging, IR, third-party) and where they diverge (NYDFS CISO certification, PCI segmentation, FFIEC inherent risk profile). How to write each cross-reference once in the catalogue so an examiner sees the same control answering all four. The bookkeeping that prevents drift when one framework updates.
Module 4. GLBA Safeguards and the FTC Standards refresh
What changed with the Safeguards rule refresh and what the FTC and federal banking regulators now read into the GLBA Safeguards risk assessment, written information security programme and qualified individual obligations. How to bolt the GLBA artefacts onto the canonical catalogue without spawning a fifth tracker. The named qualified individual sign-off and the annual report to the board.
Module 5. The CISO certification under NYDFS Part 500.17
How the annual NYDFS certification of compliance and the notice of compliance / acknowledgement of non-compliance get produced from the catalogue rather than written from memory. The workpaper trail that supports the CISO signature. How to handle a control that is in remediation when certification is due. The interaction with the 72-hour cybersecurity event notification and the 24-hour ransomware payment notification.
Module 6. Evidence at the system of record, not the tracker
Picking the system of record for each control's evidence: the IGA platform for access reviews, the SIEM for monitoring proof, the change tool for change records, the ticketing system for incident timeline, the GRC tool only as the index. How to write the evidence reference so an examiner can be walked from the control statement to the system of record in two clicks. The retention period each regulator expects and how to operationalise it.
Module 7. Access reviews that hold up under examination
Designing the access-review cadence for privileged, application, segregation-of-duties and joiner-mover-leaver populations. The sampling strategy that the OCC and internal audit actually accept. How to handle the inevitable orphan accounts, dormant privileged sessions, and rubber-stamp manager approvals without an issue. The narrative that links the access-review evidence to the FFIEC, NYDFS and PCI control statements.
Module 8. The incident response tabletop the regulator reads
Writing tabletop scenarios that exercise the NYDFS 72-hour notification clock, the FFIEC IR maturity expectations, the PCI DSS 4.0 incident workflow, and the GLBA notification thresholds together. The artefacts the tabletop has to produce: scenario brief, decision log, communications draft, post-exercise findings, remediation tickets. How the tabletop output becomes evidence for four frameworks at once.
Module 9. Third-party and fourth-party assurance
The third-party-risk control as a single canonical statement that satisfies FFIEC third-party guidance, NYDFS 500.11, PCI segmentation of service providers, GLBA service-provider oversight, and the OCC's heightened expectations. The annual SOC 2 review, the questionnaire cycle, the contractual flow-downs. How to handle fourth-party concentration risk in cloud, payments and core. The evidence pack a critical-vendor walkthrough actually needs.
Module 10. Change, vulnerability and configuration evidence
Sampling change records, vulnerability scans, configuration baselines, patching evidence and exception logs so the same artefacts answer FFIEC, NYDFS, PCI and GLBA without four parallel sample pulls. The interaction with the OCC's heightened standards for change risk in critical applications. How to handle emergency change, standing exceptions, and the legacy mainframe carve-out without breaking the catalogue.
Module 11. Model risk and AI obligations attached to security controls
How FRB SR 11-7 model-risk obligations, the NIST AI RMF profile work, and emerging AI-Act-style expectations actually attach to existing security controls (data lineage, access to training data, monitoring of model outputs, segregation of duties between model developer and validator). Why a parallel AI control catalogue is the wrong answer. The handful of canonical controls that absorb the AI obligations cleanly and the workpapers the model-risk function will accept.
Module 12. The pre-exam briefing and the walk
Producing the CISO briefing pack the week before the exam: residual risk by control family, open findings, remediation pipeline, scheduled control changes, sub-cert exceptions. How to run the actual walkthrough so a control is shown end to end in five minutes from canonical statement to system-of-record evidence to owner sign-off. How to absorb examiner challenges without conceding new commitments. How to close the exam letter into the catalogue so the next cycle starts from one baseline rather than four.

How this addresses your situation

Specific modules that map to what you said you are dealing with.

The week before an OCC or FRB exam, when the control-owner is being asked to reconcile four spreadsheets into one walkthrough.
The month before the annual NYDFS Part 500.17 certification, when the CISO is asking which controls cannot be certified clean.
The PCI QSA pre-assessment, when the QSA wants to see segmentation, access and change evidence the same way the internal audit team has already seen it.
The post-incident review, when a 72-hour notification has been filed and the catalogue has to absorb the remediation commitments without breaking the existing mappings.

What you get with this course

  • Twelve text-based modules in the Art of Service learning environment, written for a US retail and commercial bank security control owner.
  • Downloadable templates: the canonical control statement template, the FFIEC / NYDFS / PCI / GLBA cross-mapping workbook, the access-review sampling plan, the IR tabletop scenario pack, the third-party assurance evidence index, the CISO pre-exam briefing template.
  • A hand-built implementation playbook for the buyer's control catalogue, delivered alongside course access.
  • A worked example for each module showing the artefact a regulator or internal auditor would actually accept.
  • Email access to the author for catalogue-design questions during implementation.

What you will have in hand by Day 1, Week 1, Month 1

Within 24 hours of purchase, course access is provisioned in the Art of Service learning environment.

Within 24 hours of purchase, the hand-built implementation playbook for the buyer's control catalogue is delivered alongside course access.

Modules are self-paced; most control owners finish the twelve modules over three to four weeks of part-time work.

Before and after

Before

Four trackers, four wordings of the same control, four sample pulls per audit, a week of pre-exam reconciliation, and an MRA written against whichever wording the examiner happened to land on.

After

One canonical control library, one named owner per control, one system-of-record evidence reference, a five-minute walkthrough per control, and a remediation cycle that starts from the same baseline every time.

What happens if you do not address this

The next exam will be run against the same multi-tracker setup, the same week of reconciliation will repeat, and the next MRA will land on a wording that doesn't match the catalogue, restarting the drift. Internal audit will keep reopening the same issues. The CISO certification will continue to be written from memory rather than from workpapers. The catalogue becomes harder to fix the longer it carries four-way drift, and the cost of the eventual rebuild grows with each cycle.

Who it is for

A security control owner, security risk officer, or IT risk lead inside a large US retail or commercial bank. Reports into a CISO or Chief Security Officer organisation. Sits between the engineers who run the controls and the regulators who examine them. Accountable for the control catalogue, the evidence pack for FFIEC CAT, the NYDFS Part 500 sub-cert workpapers, the PCI DSS 4.0 ROC inputs, the GLBA Safeguards attestation, and the responses to internal audit findings. Typically two to twelve years into a bank-side security or risk career, often with a prior Big 4 audit, federal-examiner, or military-cyber background. Owns relationships with the line-of-business security partners, the third-party risk team, the privileged-access team, the SOC, and the model-risk function.

Who this is NOT for. Network engineers building specific controls. Security architects designing new platforms. CISOs who delegate the catalogue work entirely. Vendor sales staff writing customer-facing security questionnaires. Anyone outside US banking regulatory scope, because the mappings are FFIEC, NYDFS, PCI, GLBA and FRB-specific and will not translate cleanly to APRA, FCA, MAS or EU DORA without a separate run.

How it arrives

Text-based course in the Art of Service learning environment, plus downloadable templates and worked examples for every module, plus the hand-built implementation playbook delivered alongside course access.

Time investment. Roughly twenty to thirty hours of focused reading and template work across twelve modules. Most control owners complete it part-time over three to four weeks.

Why $199 is the right number

A Big 4 advisory engagement to rebuild the control catalogue runs into six figures and produces a deck. An internal cross-mapping project staffed off the side of the existing team typically stalls inside a quarter because the operational work crowds it out. A GRC-tool implementation gives a new system but not a canonical control statement, which means the same four-way drift moves into the tool. This playbook gives the statement, the mappings, the evidence-source design, and the workpapers, for 199 USD plus the buyer's own time.

FAQ

Is this written specifically for US banking regulators?
Yes. The mappings are FFIEC CAT, NYDFS Part 500, PCI DSS 4.0, GLBA Safeguards and FRB SR 11-7. International equivalents are not covered.
How is the implementation playbook tailored?
After purchase, the author reviews the buyer's current control catalogue, framework registers, and most recent exam letter or internal audit report, then produces a playbook specific to that catalogue. It is not a generic template.
Does this replace a GRC tool?
No. It is the control-statement and evidence-design layer that sits underneath whichever GRC tool the bank already runs. Implementing it in the existing tool is part of the playbook.
What happens after the twelve modules?
The buyer has a canonical control library, the cross-mapping workpapers, and a repeatable exam-prep cadence. Follow-up questions can be raised by email to the author.
Is there a refund if it isn't a fit?
Yes, full refund within thirty days if the playbook does not match the buyer's control-catalogue reality.

30-day money-back guarantee. If after a week of working through the materials this is not what you needed, reply to the receipt email and a full refund is processed. No questions, no forms.

Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.