A tailored course, built for your situation
Building a Scalable HR System for Small to Mid-Sized Businesses
A tailored roadmap to compliant, efficient, and growth-ready HR operations
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Stuck patching HR gaps instead of building systems that scale?
The situation this course is for
Too many HR leaders spend their time reacting , fixing compliance gaps, untangling onboarding chaos, or scrambling through performance reviews. Without a scalable foundation, every new hire or policy change feels like starting over. This reactive cycle kills momentum and exposes businesses to risk.
Who this is for
Founder or HR leader in a small to mid-sized business who values compliance, efficiency, and long-term scalability. You’re building something that lasts and need systems that keep pace.
Who this is not for
Large enterprise HR teams with dedicated departments, consultants looking for resale content, or those seeking quick-fix templates without strategic depth.
What you walk away with
- Design a compliant HR framework tailored to small and mid-sized business constraints
- Implement standardized processes that reduce administrative burden by 50% or more
- Create scalable onboarding, performance, and offboarding workflows
- Align HR strategy with business growth cycles and funding stages
- Reduce legal and compliance risk with auditable documentation and protocols
The 12 modules (with all 144 chapters)
Module 1. Diagnosing HR System Maturity
Assess current HR infrastructure using a proven maturity model. Identify gaps in policy, process, and documentation. Establish baseline metrics for improvement. Map stakeholder dependencies and pain points. Build the case for systemic change.
12 chapters in this module
- Current state audit
- Maturity scoring
- Stakeholder mapping
- Compliance gap analysis
- Process failure points
- HR workload inventory
- Policy completeness check
- Technology stack review
- Risk exposure rating
- Benchmarking against peers
- Change readiness assessment
- Foundational goals setting
Module 2. Foundations of HR Compliance
Establish core legal requirements for small businesses. Cover FLSA, FMLA, ADA, and EEO fundamentals. Build compliant job descriptions. Implement accurate classification protocols. Avoid common wage and hour pitfalls.
12 chapters in this module
- FLSA essentials
- Exempt vs non-exempt
- Recordkeeping mandates
- Posting requirements
- ADA accommodations
- EEO compliance
- I-9 verification
- Wage transparency rules
- Pay equity basics
- State-specific add-ons
- Auditable documentation
- Compliance calendar setup
Module 3. Scalable Hiring Architecture
Design repeatable, bias-resistant hiring workflows. Build role-specific scorecards. Implement structured interview protocols. Automate screening without losing personal touch. Ensure EEO alignment in sourcing and selection.
12 chapters in this module
- Hiring workflow mapping
- Sourcing strategy
- Job description templates
- Applicant tracking setup
- Resume screening rules
- Interview scorecards
- Legal question boundaries
- Reference check protocol
- Offer letter automation
- Background check compliance
- Diversity sourcing tactics
- Hiring manager training
Module 4. Onboarding That Scales
Transform onboarding from paperwork push to performance acceleration. Map pre-day-one tasks. Design role-specific ramp plans. Automate compliance steps. Integrate culture immersion. Measure new hire productivity lift.
12 chapters in this module
- Pre-start checklist
- Paperwork automation
- IT setup coordination
- First-week agenda
- Role clarity session
- Team introduction plan
- 30-60-90 plan template
- Compliance training schedule
- Manager onboarding duties
- Feedback loop setup
- Culture immersion tactics
- Day-one experience design
Module 5. Performance Management Systems
Replace annual reviews with continuous, data-driven performance cycles. Design growth-focused feedback models. Build calibration protocols. Automate reminders. Link development to business outcomes.
12 chapters in this module
- Cycle design
- Goal setting framework
- Feedback frequency model
- Calibration process
- Performance documentation
- Development planning
- Promotion criteria
- Low performer protocol
- Remote performance tracking
- Manager coaching tools
- Self-review templates
- Performance-tech integration
Module 6. Compensation Framework Design
Build transparent, market-aligned pay structures. Conduct salary benchmarking. Design bonus and incentive models. Implement equity grant workflows. Maintain pay equity audits.
12 chapters in this module
- Pay structure tiers
- Market data sourcing
- Salary bands setup
- Bonus plan design
- Equity grant process
- Pay equity audit
- Compensation communication
- Promotion adjustments
- Budget forecasting
- Raises timing
- Merit vs COLA
- Documentation standards
Module 7. Leave and Accommodation Management
Streamline FMLA, disability, and parental leave workflows. Build clear eligibility filters. Automate documentation collection. Coordinate with insurance. Support employee return-to-work.
12 chapters in this module
- Leave policy audit
- Eligibility filters
- FMLA certification
- Disability process
- Parental leave design
- Intermittent leave tracking
- Return-to-work protocol
- Insurance coordination
- Manager guidance
- Employee communication
- Recordkeeping
- Compliance monitoring
Module 8. HR Technology Stack Integration
Evaluate and integrate core HR tools. Map data flows between systems. Ensure compliance in digital records. Build admin access protocols. Avoid vendor lock-in.
12 chapters in this module
- Needs assessment
- Vendor evaluation
- HRIS selection
- Payroll integration
- Data privacy setup
- User access levels
- Audit trail configuration
- API connectivity
- Migration planning
- Training rollout
- Support protocol
- Renewal review process
Module 9. Employee Relations Infrastructure
Build proactive conflict resolution pathways. Design investigation protocols. Create coaching frameworks. Document disciplinary actions. Prevent escalation.
12 chapters in this module
- Issue intake process
- Coaching conversation guide
- Documentation standards
- Investigation protocol
- Witness interview steps
- Disciplinary matrix
- Progressive discipline
- Termination checklist
- Exit interview process
- Legal risk flags
- Manager support tools
- Pattern detection
Module 10. Remote and Hybrid Work Systems
Design equitable policies for distributed teams. Address time zone challenges. Standardize equipment provisioning. Build inclusion rituals. Maintain compliance across jurisdictions.
12 chapters in this module
- Remote eligibility
- Work location policy
- Equipment provisioning
- Time tracking
- Cross-state compliance
- Tax implications
- Inclusion rituals
- Meeting equity
- Async communication
- Productivity metrics
- Security protocols
- Hybrid scheduling
Module 11. HR Metrics and Reporting
Define KPIs that matter to leadership. Automate reporting dashboards. Track turnover drivers. Measure hiring quality. Demonstrate HR’s impact on retention and performance.
12 chapters in this module
- KPI selection
- Turnover analysis
- Retention drivers
- Hiring quality score
- Time-to-fill tracking
- Cost-per-hire
- Engagement metrics
- Absenteeism patterns
- Compliance audit rate
- Manager effectiveness
- Dashboard setup
- Board reporting
Module 12. Scaling Through Growth Phases
Adapt HR systems for funding rounds, expansion, or restructuring. Plan headcount strategically. Adjust policies for new regions. Maintain culture through change.
12 chapters in this module
- Pre-Series A prep
- Headcount planning
- Org design principles
- Culture scaling
- Leadership development
- Promotion pathways
- Restructuring protocol
- Downsizing compliance
- M&A integration
- International expansion
- Board communication
- Change management
How this maps to your situation
- Building HR from scratch in a growing startup
- Transitioning from founder-led to structured HR
- Preparing for audit or funding round
- Scaling across states or countries
Before vs. after
Before
Reactive HR, inconsistent processes, compliance anxiety, and manual work dominating strategy.
After
Proactive, scalable systems that reduce risk, free up time, and align HR with business growth.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3-5 hours per module, designed for implementation alongside regular responsibilities.
If nothing changes
Without a structured HR foundation, businesses face increased compliance risk, higher turnover costs, leadership distraction, and stalled growth during critical scaling phases.
How this compares to the alternatives
Unlike generic HR guides or enterprise-focused platforms, this course delivers targeted, actionable architecture for small to mid-sized businesses , no bloat, no irrelevance, just what you need to build durable systems.
Frequently asked
Who is this course best suited for?
Founders, HR leaders, or consultants building HR systems for small to mid-sized businesses who need compliant, scalable frameworks.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Is this relevant for remote or hybrid teams?
Yes, modules cover distributed work policies, cross-jurisdiction compliance, and inclusion rituals for remote environments.
$199 one-time. Approximately 3-5 hours per module, designed for implementation alongside regular responsibilities..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours