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IT Chargeback Mastery; A Step-by-Step Guide to Implementation and Best Practices

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Mastering IT Leadership; A Step-by-Step Guide to Success

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Mastering IT Governance; A Step-by-Step Guide to CGEIT Self-Assessment and Risk Management

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Advanced IT Service Management for Technical Leaders

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Reference of choice on service management frameworks with ISO 20000

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Problem Management and HR Shared Service Center Tools Kit

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Mastering COBIT 5; A Step-by-Step Self-Assessment Guide

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Deeper Command of Enterprise Automation Frameworks

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Reviews Targets in Services Acquisition Kit

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Mastering Change & Release Management for Complex Systems

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Sources and specific examples on hand when peers push back

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Problem Lifecycle in Problem Management

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IT Chargeback Mastery; A Step-by-Step Guide to Implementation and Best Practices

Mastering IT Leadership; A Step-by-Step Guide to Success

Mastering IT Governance; A Step-by-Step Guide to CGEIT Self-Assessment and Risk Management

Advanced IT Service Management for Technical Leaders

Reference of choice on service management frameworks with ISO 20000

Problem Management and HR Shared Service Center Tools Kit

Mastering COBIT 5; A Step-by-Step Self-Assessment Guide

Deeper Command of Enterprise Automation Frameworks

Reviews Targets in Services Acquisition Kit

Mastering Change & Release Management for Complex Systems

Sources and specific examples on hand when peers push back

Problem Lifecycle in Problem Management