Service control point Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

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Save time, empower your teams and effectively upgrade your processes with access to this practical Service control point Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service control point related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Service control point specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Service control point Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 655 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service control point improvements can be made.

Examples; 10 of the 655 standard requirements:

  1. How do we ensure that implementations of Service control point products are done in a way that ensures safety?

  2. How can auditing be a preventative security measure?

  3. What is the right balance of time and resources between investigation, analysis, and discussion and dissemination?

  4. Who do we want our customers to become?

  5. For estimation problems, how do you develop an estimation statement?

  6. What are strategies for increasing support and reducing opposition?

  7. How can we become more high-tech but still be high touch?

  8. What conclusions were drawn from the teams data collection and analysis? How did the team reach these conclusions?

  9. How do we foster the skills, knowledge, talents, attributes, and characteristics we want to have?

  10. In the case of a Service control point project, the criteria for the audit derive from implementation objectives. an audit of a Service control point project involves assessing whether the recommendations outlined for implementation have been met. Can we track that any Service control point project is implemented as planned, and is it working?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Service control point book in PDF containing 655 requirements, which criteria correspond to the criteria in...

Your Service control point self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Service control point Self-Assessment and Scorecard you will develop a clear picture of which Service control point areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Service control point Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service control point projects with the 62 implementation resources:

  • 62 step-by-step Service control point Project Management Form Templates covering over 6000 Service control point project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Change Management Plan: Clearly articulate the overall business benefits of the Service control point project -why are you doing this now?

  2. Project or Phase Close-Out: What is the information level of detail required for each stakeholder?

  3. Quality Audit: How does the organization know that it provides a safe and healthy environment?

  4. Requirements Traceability Matrix: What percentage of Service control point projects are producing traceability matrices between requirements and other work products?

  5. Stakeholder Management Plan: Is there a requirements change management processes in place?

  6. Stakeholder Management Plan: Are written status reports provided on a designated frequent basis?

  7. Stakeholder Management Plan: Is the process working, and are people executing in compliance of the process?

  8. Change Request: Are there requirements attributes that can discriminate between high and low reliability?

  9. Human Resource Management Plan: Are updated Service control point project time & resource estimates reasonable based on the current Service control point project stage?

  10. Quality Management Plan: How does your organization manage work to promote cooperation, individual initiative, innovation, flexibility, communications, and knowledge/skill sharing across work units?

 
Step-by-step and complete Service control point Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Service control point project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Service control point project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Service control point project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Service control point project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Service control point project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Service control point project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Service control point project with this in-depth Service control point Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Service control point projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Service control point and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service control point investments work better.

This Service control point All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

46 Reviews Hide Reviews Show Reviews

  • 5
    Awesome, thank you so much!!

    Posted by ZORAN M. on 5th Aug 2018

    ZORAN M. Knowledge Management Consultant

  • 5
    Great initiative and timing to release the requirements! And thanks a lot for sharing it with us!

    Posted by Pierre V. on 4th Aug 2018

    Pierre V. B2B Product & Content Marketing

  • 5
    CARSTEN B. Experienced safety and quality enabler

    Posted by CARSTEN B. on 4th Aug 2018

    So far I have only had time to browse it very superficially, but form that it looks very comprehensive and at the same time practical. As soon as I find time I will do a short item on it on my literature pages and point risk management professionals in your direction. Have a great day, and all the best!!

  • 5
    Thank you again for sharing your expertise with us.

    Posted by Ken W. on 5th Jul 2018

    Ken W. Publisher & VP, Sales and Marketing

  • 5
    BRENDAN M. Principle Consultant

    Posted by BRENDAN M. on 3rd Jul 2018

    Every high achiever has probably been criticized as a 'control freak' at some point. However, given the numerous daily distractions entrepreneurs encounter, if you want to do 'deep work' with broad-ranging impact, you have to control your time to make each day a masterpiece. Check Out The Art of Service's Self Assessments.

  • 5
    Man, thanks again for sharing. Really a life saver! Greetings!

    Posted by DAAN C on 2nd Jul 2018

    DAAN C Senior Consultant

  • 5
    Thank you! I have found a lot of great information in the text so far. I plan to use your book as one of our references as we build out our SDDC and gladly leave an online review.

    Posted by CRAIG T. on 2nd Jul 2018

    CRAIG T. Chief Technology Officer

  • 5
    Thanks for this; a lot of work has gone into developing and producing this, I am looking forward to using it in the coming weeks.

    Posted by DR STEVEN.B. on 2nd Jul 2018

    DR STEVEN.B. Head of Information Security & Assurance

  • 5
    Thank you for the excel dashboard. It is so powerful.

    Posted by TAHAR H. on 5th Jun 2018

    TAHAR H. Researcher at Institute of Economic Analysis and Prospective Studies