Service Strategy Plan Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

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Save time, empower your teams and effectively upgrade your processes with access to this practical Service Strategy Plan Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service Strategy Plan related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Service Strategy Plan specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Service Strategy Plan Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 720 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Strategy Plan improvements can be made.

Examples; 10 of the 720 standard requirements:

  1. In what way can we redefine the criteria of choice in our category in our favor, as Method introduced style and design to cleaning and Virgin America returned glamor to flying?

  2. How is the team tracking and documenting its work?

  3. Are you taking your company in the direction of better and revenue or cheaper and cost?

  4. Will existing staff require re-training, for example, to learn new business processes?

  5. What are the short and long-term Service Strategy Plan goals?

  6. Have the types of risks that may impact Service Strategy Plan been identified and analyzed?

  7. What was the last experiment we ran?

  8. Do we know what we need to know about this topic?

  9. What are the top 3 things at the forefront of our Service Strategy Plan agendas for the next 3 years?

  10. What are your current levels and trends in key Service Strategy Plan measures or indicators of product and process performance that are important to and directly serve your customers?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Service Strategy Plan book in PDF containing 720 requirements, which criteria correspond to the criteria in...

Your Service Strategy Plan self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Service Strategy Plan Self-Assessment and Scorecard you will develop a clear picture of which Service Strategy Plan areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Service Strategy Plan Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service Strategy Plan projects with the 62 implementation resources:

  • 62 step-by-step Service Strategy Plan Project Management Form Templates covering over 6000 Service Strategy Plan project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Lessons Learned: How well prepared were you to receive Service Strategy Plan project deliverables?

  2. Probability and Impact Assessment: Do the people have the right combinations of skills?

  3. Source Selection Criteria: What does an evaluation address and what does a sample resemble?

  4. Probability and Impact Matrix: What are the uncertainties associated with the technology selected for the Service Strategy Plan project?

  5. Duration Estimating Worksheet: Will the Service Strategy Plan project collaborate with the local community and leverage resources?

  6. Executing Process Group: What are some of the Service Strategy Plan project management deliverables of each process group?

  7. Assumption and Constraint Log: Have Service Strategy Plan project management standards and procedures been established and documented?

  8. Procurement Audit: Does the organization use existing contracts where possible to avoid the cost of bidding?

  9. Activity Duration Estimates: What is the organizations history in doing similar activities?

  10. Risk Data Sheet: What are you weak at and therefore need to do better?

 
Step-by-step and complete Service Strategy Plan Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Service Strategy Plan project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Service Strategy Plan project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Service Strategy Plan project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Service Strategy Plan project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Service Strategy Plan project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Service Strategy Plan project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Service Strategy Plan project with this in-depth Service Strategy Plan Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Service Strategy Plan projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Service Strategy Plan and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Strategy Plan investments work better.

This Service Strategy Plan All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

46 Reviews Hide Reviews Show Reviews

  • 5
    DAVID S. Director Organisational performance

    Posted by DAVID S. on 3rd Sep 2018

    Honestly - at the extremely low outlay - the capacity to accelerate your journey, increase productivity and be a more informed buyer (when combined with what actual business problems you are trying to solve) I would be extremely hard pressed to not undertake it.

  • 5
    This is great! Thank you. Say, do you all do consulting or certification?

    Posted by KEN W. on 2nd Sep 2018

    KEN W. Managing Director

  • 5
    I have read your book and it's a great work for my business. Thank you.

    Posted by Nguyen Hoang Vu on 6th Aug 2018

    Nguyen Hoang Vu

  • 5
    Thank you so much for a great tool!

    Posted by Kristy M. on 6th Aug 2018

    Kristy M. Project Manager

  • 5
    Thank you for this achievement.

    Posted by IFMA on 6th Aug 2018

    IFMA International Facility Management Association

  • 5
    Awesome!!!!!!

    Posted by JOHN G. on 5th Aug 2018

    JOHN G. Principal Consultant

  • 5
    Awesome, thank you so much!!

    Posted by ZORAN M. on 5th Jul 2018

    ZORAN M. Knowledge Management Consultant

  • 5
    I look forward to becoming more familiar with the material and conducting the survey with my employer. So far it looks very comprehensive. Thank you.

    Posted by RON F. on 4th Jul 2018

    RON F. Director Analytics Governance

  • 5
    Great initiative and timing to release the requirements! And thanks a lot for sharing it with us!

    Posted by Pierre V. on 4th Jul 2018

    Pierre V. B2B Product & Content Marketing