ServiceNow Reporting Masterclass: A Step-by-Step Guide to Complete Reporting Solutions
Course Overview This comprehensive course is designed to equip participants with the skills and knowledge required to create effective reports in ServiceNow. With a focus on practical, real-world applications, this course will guide participants through the process of creating reports, from basic to advanced levels.
Course Objectives - Understand the fundamentals of ServiceNow reporting
- Learn to create basic and advanced reports
- Master the art of data visualization and dashboard creation
- Understand how to create custom reports and dashboards
- Learn to share and collaborate on reports
Course Outline Module 1: Introduction to ServiceNow Reporting
- Overview of ServiceNow reporting
- Understanding the reporting module
- Navigating the reporting interface
- Basic reporting concepts
Module 2: Creating Basic Reports
- Creating a new report
- Understanding report types (list, chart, etc.)
- Configuring report filters
- Using report conditions
Module 3: Advanced Reporting Techniques
- Creating complex reports using multiple tables
- Using joins and relationships
- Creating reports with aggregated data
- Using scripting in reports
Module 4: Data Visualization and Dashboards
- Introduction to data visualization
- Creating charts and graphs
- Creating dashboards
- Customizing dashboard layouts
Module 5: Custom Reports and Dashboards
- Creating custom report templates
- Using CSS and HTML in reports
- Creating custom dashboards
- Using widgets and gadgets
Module 6: Sharing and Collaborating on Reports
- Sharing reports with others
- Collaborating on reports
- Using report subscriptions
- Embedding reports in other applications
Module 7: Advanced Topics in ServiceNow Reporting
- Using reporting APIs
- Creating reports with external data
- Using reporting best practices
- Troubleshooting common reporting issues
Module 8: Final Project
- Creating a comprehensive reporting solution
- Applying learned skills to a real-world scenario
- Receiving feedback and guidance from instructors
Course Features - Interactive and Engaging: Learn through hands-on projects and real-world applications
- Comprehensive and Up-to-date: Covers the latest features and best practices in ServiceNow reporting
- Personalized Learning: Learn at your own pace and track your progress
- Expert Instructors: Learn from experienced professionals with extensive knowledge in ServiceNow reporting
- Certification: Receive a certificate upon completion issued by The Art of Service
- Flexible Learning: Access course materials anytime, anywhere on any device
- User-friendly: Easy to navigate and intuitive course interface
- Mobile-accessible: Learn on-the-go with mobile-friendly course materials
- Community-driven: Join a community of learners and experts for support and discussion
- Actionable Insights: Gain practical knowledge and skills that can be applied immediately
- Hands-on Projects: Apply learned skills to real-world scenarios and projects
- Bite-sized Lessons: Learn in manageable chunks with short, focused lessons
- Lifetime Access: Access course materials for a lifetime
- Gamification: Stay motivated with gamification elements and progress tracking
Upon Completion Participants will receive a certificate issued by The Art of Service, confirming their mastery of ServiceNow reporting skills.,
- Understand the fundamentals of ServiceNow reporting
- Learn to create basic and advanced reports
- Master the art of data visualization and dashboard creation
- Understand how to create custom reports and dashboards
- Learn to share and collaborate on reports
Course Outline Module 1: Introduction to ServiceNow Reporting
- Overview of ServiceNow reporting
- Understanding the reporting module
- Navigating the reporting interface
- Basic reporting concepts
Module 2: Creating Basic Reports
- Creating a new report
- Understanding report types (list, chart, etc.)
- Configuring report filters
- Using report conditions
Module 3: Advanced Reporting Techniques
- Creating complex reports using multiple tables
- Using joins and relationships
- Creating reports with aggregated data
- Using scripting in reports
Module 4: Data Visualization and Dashboards
- Introduction to data visualization
- Creating charts and graphs
- Creating dashboards
- Customizing dashboard layouts
Module 5: Custom Reports and Dashboards
- Creating custom report templates
- Using CSS and HTML in reports
- Creating custom dashboards
- Using widgets and gadgets
Module 6: Sharing and Collaborating on Reports
- Sharing reports with others
- Collaborating on reports
- Using report subscriptions
- Embedding reports in other applications
Module 7: Advanced Topics in ServiceNow Reporting
- Using reporting APIs
- Creating reports with external data
- Using reporting best practices
- Troubleshooting common reporting issues
Module 8: Final Project
- Creating a comprehensive reporting solution
- Applying learned skills to a real-world scenario
- Receiving feedback and guidance from instructors
Course Features - Interactive and Engaging: Learn through hands-on projects and real-world applications
- Comprehensive and Up-to-date: Covers the latest features and best practices in ServiceNow reporting
- Personalized Learning: Learn at your own pace and track your progress
- Expert Instructors: Learn from experienced professionals with extensive knowledge in ServiceNow reporting
- Certification: Receive a certificate upon completion issued by The Art of Service
- Flexible Learning: Access course materials anytime, anywhere on any device
- User-friendly: Easy to navigate and intuitive course interface
- Mobile-accessible: Learn on-the-go with mobile-friendly course materials
- Community-driven: Join a community of learners and experts for support and discussion
- Actionable Insights: Gain practical knowledge and skills that can be applied immediately
- Hands-on Projects: Apply learned skills to real-world scenarios and projects
- Bite-sized Lessons: Learn in manageable chunks with short, focused lessons
- Lifetime Access: Access course materials for a lifetime
- Gamification: Stay motivated with gamification elements and progress tracking
Upon Completion Participants will receive a certificate issued by The Art of Service, confirming their mastery of ServiceNow reporting skills.,
- Interactive and Engaging: Learn through hands-on projects and real-world applications
- Comprehensive and Up-to-date: Covers the latest features and best practices in ServiceNow reporting
- Personalized Learning: Learn at your own pace and track your progress
- Expert Instructors: Learn from experienced professionals with extensive knowledge in ServiceNow reporting
- Certification: Receive a certificate upon completion issued by The Art of Service
- Flexible Learning: Access course materials anytime, anywhere on any device
- User-friendly: Easy to navigate and intuitive course interface
- Mobile-accessible: Learn on-the-go with mobile-friendly course materials
- Community-driven: Join a community of learners and experts for support and discussion
- Actionable Insights: Gain practical knowledge and skills that can be applied immediately
- Hands-on Projects: Apply learned skills to real-world scenarios and projects
- Bite-sized Lessons: Learn in manageable chunks with short, focused lessons
- Lifetime Access: Access course materials for a lifetime
- Gamification: Stay motivated with gamification elements and progress tracking