Shared Services or Shared Services Center Standard Requirements
- What are the ties for career progression within the organization and within the broader labor market (as compared to the three typologies of an HR career pattern: vertical, zigzag, and parachuting)?
- For any given service area, what significant social values, beyond cost, capacity, and quality of service delivery, might be affected by a restructuring or a sharing of service delivery?
- How can the director of business process shared services make and sustain appropriate trade-offs between process standardization and variation to optimize both cost and innovation?
- Does the organization have mechanisms in place to ensure that any future projects have clearly defined outputs at the start to prevent additional costs from being incurred?
- How will the proposed shared service arrangements affect services that are currently provided by private entities that contract with departments in our organization?
- Does the organization envision that all the users that elect to use the shared services will be consolidated to a consistent deployment using a single repository?
- How may the new services system be perceived and used, since initial positive reaction to the change is important for achieving long-term benefit of the change?
- Have all the viable alternatives been identified, including alternatives that take advantage of an enterprise or shared services opportunity if applicable?
- For the various cost savings that are estimated, do the estimates match the sense of those officials and administrators who actually deliver the services?
- How will different groups of people be affected by the change (e.g., line managers, HR managers, HR officers, and individuals who receive the services)?
Why Own The Shared Services or Shared Services Center Self-Assessment?
The Shared Services or Shared Services Center Self-Assessment will make you a Shared Services or Shared Services Center domain expert by:
Reducing the effort in the Shared Services or Shared Services Center work to be done to get problems solved
- Ensuring that plans of action include every Shared Services or Shared Services Center task and that every Shared Services or Shared Services Center outcome is in place
- Saving time investigating strategic and tactical options and ensuring Shared Services or Shared Services Center opportunity costs are low
- Delivering tailored Shared Services or Shared Services Center advise instantly with structured going-forward plans
All the tools you need to an in-depth Shared Services or Shared Services Center Self-Assessment. Featuring 808 new and updated case-based criteria, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Shared Services or Shared Services Center improvements can be made.
What Is In The Shared Services or Shared Services Center Self-Assessment?
The Shared Services or Shared Services Center Complete Self-Assessment Excel Dashboard
- Ensures you don't miss anything: 808 criteria in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Shared Services or Shared Services Center Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next
The Shared Services or Shared Services Center Complete Self Assessment eBook version of the book in print
- Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment
In using the Self-Assessment you will be better able to:
Diagnose Shared Services or Shared Services Center projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Shared Services or Shared Services Center and process design strategies into practice according to best practice guidelines
Assess And Define Shared Services or Shared Services Center With This Shared Services or Shared Services Center Self Assessment. Sample Questions From The Complete, 808 Criteria, Self-Assessment:
- Recognize Criterion: For your Shared Services or Shared Services Center project, identify and describe the business environment. is there more than one layer to the business environment?
- Define Criterion: In what way can we redefine the criteria of choice clients have in our category in our favor?
- Measure Criterion: Will Shared Services or Shared Services Center have an impact on current business continuity, disaster recovery processes and/or infrastructure?
- Analyze Criterion: A compounding model resolution with available relevant data can often provide insight towards a solution methodology; which Shared Services or Shared Services Center models, tools and techniques are necessary?
- Improve Criterion: How do you manage and improve your Shared Services or Shared Services Center work systems to deliver customer value and achieve organizational success and sustainability?
- Control Criterion: Where do ideas that reach policy makers and planners as proposals for Shared Services or Shared Services Center strengthening and reform actually originate?
- Sustain Criterion: Is the Shared Services or Shared Services Center organization completing tasks effectively and efficiently?
Cost/Benefit Analysis; Shared Services or Shared Services Center Self-Assessment Justification And Approval Tools:
Purchasing a The Art of Service Self Assessment will spur new ideas, fast track project strategy and advance your professional skills. We’ve developed a set of criteria that will aid in gaining approval and give you the ability to validate and review your Self-Assessment investment:
- Excluding hired consultants and advisors from top management consulting firms, internal Shared Services or Shared Services Center Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.
Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee's annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.
- Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.
For a fraction of this the Self-Assessment will make you a Shared Services or Shared Services Center domain authority.
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.
Get The Shared Services or Shared Services Center Self Assessment That Will Make You A Shared Services or Shared Services Center Domain Expert Now.