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Shingo; A Complete Guide to Operational Excellence

Shingo; A Complete Guide to Operational Excellence

$199.00
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Shingo: A Complete Guide to Operational Excellence



Course Overview

This comprehensive course is designed to equip participants with the knowledge and skills necessary to achieve operational excellence in their organizations. The Shingo Model is a proven framework for delivering world-class results and sustainability. Upon completion of this course, participants will receive a certificate issued by The Art of Service.



Course Features

  • Interactive and engaging learning experience
  • Comprehensive and personalized curriculum
  • Up-to-date and practical content with real-world applications
  • High-quality content delivered by expert instructors
  • Certificate issued by The Art of Service upon completion
  • Flexible learning options with user-friendly and mobile-accessible platform
  • Community-driven with actionable insights and hands-on projects
  • Bite-sized lessons with lifetime access and gamification
  • Progress tracking to ensure participants stay on track


Course Outline

Module 1: Introduction to the Shingo Model

  • Overview of the Shingo Model and its principles
  • Understanding the importance of operational excellence
  • History and evolution of the Shingo Model
  • Key components of the Shingo Model

Module 2: Cultural Enablers

  • Understanding the role of culture in operational excellence
  • Creating a culture of continuous improvement
  • Leadership's role in driving cultural change
  • Building trust and respect in the organization

Module 3: Continuous Improvement

  • Understanding the importance of continuous improvement
  • Creating a continuous improvement mindset
  • Tools and techniques for continuous improvement
  • Measuring and evaluating continuous improvement efforts

Module 4: Enterprise Alignment

  • Understanding the importance of enterprise alignment
  • Creating a shared vision and strategy
  • Aligning processes and systems to achieve the vision
  • Measuring and evaluating enterprise alignment

Module 5: Results

  • Understanding the importance of results in operational excellence
  • Creating a results-driven culture
  • Measuring and evaluating results
  • Using results to drive continuous improvement

Module 6: Behavioral Benchmarking

  • Understanding the importance of behavioral benchmarking
  • Creating a behavioral benchmarking framework
  • Conducting behavioral benchmarking assessments
  • Using behavioral benchmarking results to drive improvement

Module 7: Systems and Processes

  • Understanding the importance of systems and processes in operational excellence
  • Creating efficient and effective systems and processes
  • Measuring and evaluating systems and processes
  • Using systems and processes to drive continuous improvement

Module 8: Leadership and Accountability

  • Understanding the role of leadership in operational excellence
  • Creating a culture of accountability
  • Leadership's role in driving continuous improvement
  • Building accountability in the organization

Module 9: Employee Engagement and Empowerment

  • Understanding the importance of employee engagement and empowerment
  • Creating a culture of employee engagement and empowerment
  • Tools and techniques for employee engagement and empowerment
  • Measuring and evaluating employee engagement and empowerment

Module 10: Continuous Learning and Development

  • Understanding the importance of continuous learning and development
  • Creating a culture of continuous learning and development
  • Tools and techniques for continuous learning and development
  • Measuring and evaluating continuous learning and development

Module 11: Innovation and Creativity

  • Understanding the importance of innovation and creativity
  • Creating a culture of innovation and creativity
  • Tools and techniques for innovation and creativity
  • Measuring and evaluating innovation and creativity

Module 12: Sustainability and Social Responsibility

  • Understanding the importance of sustainability and social responsibility
  • Creating a culture of sustainability and social responsibility
  • Tools and techniques for sustainability and social responsibility
  • Measuring and evaluating sustainability and social responsibility

Module 13: Shingo Prize and Awards

  • Understanding the Shingo Prize and Awards
  • Benefits of applying for the Shingo Prize and Awards
  • Application process for the Shingo Prize and Awards
  • Best practices for winning the Shingo Prize and Awards

Module 14: Case Studies and Best Practices

  • Real-world case studies of operational excellence
  • Best practices for achieving operational excellence
  • Lessons learned from successful organizations
  • Applying best practices to your organization

Module 15: Final Project and Assessment

  • Final project requirements and expectations
  • Assessment criteria and evaluation process
  • Final project submission and feedback
  • Certificate issuance and course completion


Certificate and Course Completion

Upon completion of this course, participants will receive a certificate issued by The Art of Service. The certificate is a recognition of the participant's achievement and demonstrates their commitment to operational excellence.

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