Shingo Prize Mastery: A Step-by-Step Guide to Achieving Operational Excellence
Course Overview This comprehensive course is designed to equip participants with the knowledge and skills necessary to achieve operational excellence and become a Shingo Prize winner. The Shingo Prize is a prestigious award that recognizes organizations that have achieved exceptional operational excellence. This course provides a step-by-step guide to help participants understand the principles and practices of operational excellence and apply them in their own organizations.
Course Objectives - Understand the principles and practices of operational excellence
- Learn how to apply the Shingo Model to achieve operational excellence
- Develop a comprehensive understanding of the Shingo Prize criteria and evaluation process
- Gain practical insights and tools to improve operational efficiency and effectiveness
- Develop a personalized plan to achieve operational excellence in their own organization
Course Outline Module 1: Introduction to Operational Excellence
- Defining operational excellence
- The importance of operational excellence
- Principles of operational excellence
- Best practices in operational excellence
Module 2: The Shingo Model
- Overview of the Shingo Model
- Guiding principles of the Shingo Model
- Three insights of the Shingo Model
- Four dimensions of the Shingo Model
Module 3: Cultural Enablers
- Leadership and leadership behaviors
- Respect for every individual
- Leading with humility
- Creating a culture of continuous improvement
Module 4: Continuous Improvement
- Principles of continuous improvement
- Tools and techniques for continuous improvement
- Creating a culture of continuous improvement
- Measuring and evaluating continuous improvement
Module 5: Enterprise Alignment
- Defining enterprise alignment
- Creating a shared vision
- Aligning systems and processes
- Measuring and evaluating enterprise alignment
Module 6: Results
- Defining and measuring results
- Creating a results-driven culture
- Aligning results with strategy
- Evaluating and improving results
Module 7: Shingo Prize Criteria and Evaluation
- Overview of the Shingo Prize criteria
- Evaluation process and timelines
- Preparing for a Shingo Prize application
- Creating a Shingo Prize-winning application
Module 8: Case Studies and Best Practices
- Real-world examples of operational excellence
- Best practices in operational excellence
- Lessons learned from Shingo Prize winners
- Applying best practices to your own organization
Module 9: Creating a Personalized Plan
- Assessing your organization's current state
- Creating a vision for operational excellence
- Developing a personalized plan for operational excellence
- Implementing and sustaining operational excellence
Course Features - Interactive and engaging: The course includes interactive elements, such as quizzes, games, and discussions, to keep participants engaged and motivated.
- Comprehensive and up-to-date: The course covers all aspects of operational excellence and the Shingo Prize, including the latest best practices and research.
- Personalized and flexible: Participants can learn at their own pace and create a personalized plan for operational excellence that meets their organization's unique needs.
- Practical and applicable: The course provides practical tools and techniques that participants can apply immediately in their own organizations.
- Expert instruction: The course is taught by experienced instructors who are experts in operational excellence and the Shingo Prize.
- Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
- Lifetime access: Participants have lifetime access to the course materials and can review them at any time.
- Mobile-accessible: The course is accessible on any device, including smartphones and tablets.
- Community-driven: Participants can connect with other participants and instructors through online discussions and forums.
- Actionable insights: The course provides actionable insights and practical advice that participants can apply immediately in their own organizations.
- Hands-on projects: Participants complete hands-on projects and exercises to apply their knowledge and skills.
- Bite-sized lessons: The course is divided into bite-sized lessons that are easy to complete and fit into a busy schedule.
- Gamification: The course includes gamification elements, such as points and badges, to make learning fun and engaging.
- Progress tracking: Participants can track their progress and see how far they have come.
Certificate of Completion Upon completion of the course, participants receive a certificate issued by The Art of Service. This certificate demonstrates that participants have completed the course and have a comprehensive understanding of operational excellence and the Shingo Prize.,
- Understand the principles and practices of operational excellence
- Learn how to apply the Shingo Model to achieve operational excellence
- Develop a comprehensive understanding of the Shingo Prize criteria and evaluation process
- Gain practical insights and tools to improve operational efficiency and effectiveness
- Develop a personalized plan to achieve operational excellence in their own organization
Course Outline Module 1: Introduction to Operational Excellence
- Defining operational excellence
- The importance of operational excellence
- Principles of operational excellence
- Best practices in operational excellence
Module 2: The Shingo Model
- Overview of the Shingo Model
- Guiding principles of the Shingo Model
- Three insights of the Shingo Model
- Four dimensions of the Shingo Model
Module 3: Cultural Enablers
- Leadership and leadership behaviors
- Respect for every individual
- Leading with humility
- Creating a culture of continuous improvement
Module 4: Continuous Improvement
- Principles of continuous improvement
- Tools and techniques for continuous improvement
- Creating a culture of continuous improvement
- Measuring and evaluating continuous improvement
Module 5: Enterprise Alignment
- Defining enterprise alignment
- Creating a shared vision
- Aligning systems and processes
- Measuring and evaluating enterprise alignment
Module 6: Results
- Defining and measuring results
- Creating a results-driven culture
- Aligning results with strategy
- Evaluating and improving results
Module 7: Shingo Prize Criteria and Evaluation
- Overview of the Shingo Prize criteria
- Evaluation process and timelines
- Preparing for a Shingo Prize application
- Creating a Shingo Prize-winning application
Module 8: Case Studies and Best Practices
- Real-world examples of operational excellence
- Best practices in operational excellence
- Lessons learned from Shingo Prize winners
- Applying best practices to your own organization
Module 9: Creating a Personalized Plan
- Assessing your organization's current state
- Creating a vision for operational excellence
- Developing a personalized plan for operational excellence
- Implementing and sustaining operational excellence
Course Features - Interactive and engaging: The course includes interactive elements, such as quizzes, games, and discussions, to keep participants engaged and motivated.
- Comprehensive and up-to-date: The course covers all aspects of operational excellence and the Shingo Prize, including the latest best practices and research.
- Personalized and flexible: Participants can learn at their own pace and create a personalized plan for operational excellence that meets their organization's unique needs.
- Practical and applicable: The course provides practical tools and techniques that participants can apply immediately in their own organizations.
- Expert instruction: The course is taught by experienced instructors who are experts in operational excellence and the Shingo Prize.
- Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
- Lifetime access: Participants have lifetime access to the course materials and can review them at any time.
- Mobile-accessible: The course is accessible on any device, including smartphones and tablets.
- Community-driven: Participants can connect with other participants and instructors through online discussions and forums.
- Actionable insights: The course provides actionable insights and practical advice that participants can apply immediately in their own organizations.
- Hands-on projects: Participants complete hands-on projects and exercises to apply their knowledge and skills.
- Bite-sized lessons: The course is divided into bite-sized lessons that are easy to complete and fit into a busy schedule.
- Gamification: The course includes gamification elements, such as points and badges, to make learning fun and engaging.
- Progress tracking: Participants can track their progress and see how far they have come.
Certificate of Completion Upon completion of the course, participants receive a certificate issued by The Art of Service. This certificate demonstrates that participants have completed the course and have a comprehensive understanding of operational excellence and the Shingo Prize.,
- Interactive and engaging: The course includes interactive elements, such as quizzes, games, and discussions, to keep participants engaged and motivated.
- Comprehensive and up-to-date: The course covers all aspects of operational excellence and the Shingo Prize, including the latest best practices and research.
- Personalized and flexible: Participants can learn at their own pace and create a personalized plan for operational excellence that meets their organization's unique needs.
- Practical and applicable: The course provides practical tools and techniques that participants can apply immediately in their own organizations.
- Expert instruction: The course is taught by experienced instructors who are experts in operational excellence and the Shingo Prize.
- Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
- Lifetime access: Participants have lifetime access to the course materials and can review them at any time.
- Mobile-accessible: The course is accessible on any device, including smartphones and tablets.
- Community-driven: Participants can connect with other participants and instructors through online discussions and forums.
- Actionable insights: The course provides actionable insights and practical advice that participants can apply immediately in their own organizations.
- Hands-on projects: Participants complete hands-on projects and exercises to apply their knowledge and skills.
- Bite-sized lessons: The course is divided into bite-sized lessons that are easy to complete and fit into a busy schedule.
- Gamification: The course includes gamification elements, such as points and badges, to make learning fun and engaging.
- Progress tracking: Participants can track their progress and see how far they have come.