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Smartsheet A Complete Guide

$199.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
Your guarantee:
30-day money-back guarantee — no questions asked
Who trusts this:
Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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Smartsheet A Complete Guide

You're not alone if you’ve ever felt overwhelmed trying to coordinate projects across teams, track deliverables in real time, or present progress to leadership with confidence. The pressure to deliver flawless execution is relentless, and outdated tools like spreadsheets or fragmented task lists just aren’t cutting it anymore. You’re investing hours into manual updates, chasing approvals, and battling version confusion-all while your peers seem to move faster, with cleaner processes and better visibility.

What if you could flip that script? What if, in just days, you could master Smartsheet-the enterprise-grade platform trusted by over 80% of Fortune 100 companies-and transform how you manage work? Not just learn the basics, but gain deep, practical mastery that positions you as a go-to operator in any organisation. Imagine walking into your next project review with a live, intelligent dashboard that answers every stakeholder question before they ask it.

The Smartsheet A Complete Guide is not just a course. It’s your step-by-step blueprint for turning complexity into clarity, uncertainty into authority, and effort into impact. This program is designed to take you from zero understanding to certified proficiency, with a board-ready implementation plan you can deploy immediately-giving you real-world results in under 30 days.

Take Sarah Lin, Senior Operations Manager at a global logistics firm. After completing this course, she rebuilt her entire vendor compliance tracking system in Smartsheet, reducing reporting errors by 92% and cutting weekly coordination time from 11 hours to just 90 minutes. Her solution was adopted company-wide, and she was fast-tracked for promotion within months.

This isn’t about learning in isolation. It’s about mastering a high-value skill that integrates seamlessly into your role, increases your visibility, and future-proofs your career. Smartsheet proficiency is now a top-10 requested skill in project management, operations, and digital transformation roles. Those who can drive adoption and build scalable solutions are earning 27% more than their peers, according to industry hiring data.

Here’s how this course is structured to help you get there.



Course Format & Delivery Details

Self-Paced, Immediate Access with Lifetime Upgrades

The Smartsheet A Complete Guide is a fully self-paced, on-demand learning experience. You begin the moment you're ready. There are no deadlines, no fixed schedules, and no pressure to keep up. This means you can integrate your learning around your actual job, applying concepts directly to live projects.

Most learners complete the core curriculum in 21–28 days, dedicating 60–90 minutes per session. Many report seeing functional results-like building their first automated tracker or dashboard-within the first 72 hours of starting.

Your investment includes lifetime access to all course materials, including every future update at no additional cost. As Smartsheet evolves, your skills stay current. This is not a time-limited resource. It’s a permanent reference system you’ll use throughout your career.

Global, Mobile-Friendly Access, Anytime

Access your course 24/7 from any device-laptop, tablet, or smartphone. Whether you’re preparing a report on your morning commute or refining a workflow late at night, the materials adapt to your life. The interface is clean, fast-loading, and designed for maximum retention without visual clutter.

You are not locked into a single location or platform. Your progress syncs automatically, so you can switch devices seamlessly and continue exactly where you left off.

Expert-Led Learning with Direct Instructor Guidance

You’re not learning in isolation. This course includes direct support from certified Smartsheet instructors with over 12 years of implementation experience across healthcare, finance, manufacturing, and tech. They’ve led deployments for teams of 15 to 1,500 users and know exactly where learners get stuck-and how to get them unstuck fast.

Submit questions through the integrated support portal and receive detailed, actionable responses within 24 business hours. No forums, no guesswork. Just clear, expert guidance when you need it.

Certificate of Completion Issued by The Art of Service

Upon successful completion, you will earn a Certificate of Completion issued by The Art of Service-a globally recognised credential trusted by professionals in 147 countries. This certificate verifies your mastery of Smartsheet at an operational and strategic level, and can be shared directly to LinkedIn, included in your resume, or presented to managers as proof of expanded capability.

The Art of Service has trained over 230,000 professionals in digital tools and business frameworks. Our certifications are known for their rigour, practicality, and alignment with real-world workplace demands. This is not a participation badge. It’s a verified achievement.

No Hidden Fees. Transparent, Secure Payment

The price you see is the price you pay-no recurring charges, no surprise fees, no hidden costs. One simple, all-inclusive investment gives you lifetime access to the full course, all updates, instructor support, and your official certificate.

We accept all major payment methods, including Visa, Mastercard, and PayPal. Transactions are processed securely with bank-level encryption, ensuring your financial data is protected at every step.

100% Risk-Free with Our Satisfied or Refunded Guarantee

We stand behind the value of this course with a full satisfaction guarantee. If you complete the material in good faith and don’t feel it has delivered measurable value, simply contact our support team for a prompt and no-questions-asked refund.

This removes all financial risk. You only keep the course if it works for you. Period.

Zero Worry Onboarding: Clarity from Day One

After enrolment, you’ll receive a confirmation email. Once your course access is fully provisioned, you’ll receive a second email with your login details and step-by-step setup instructions. This ensures your experience starts smoothly, with everything in place before you begin.

This Works Even If…

  • You’ve never used Smartsheet before
  • You’re not in IT or a technical role
  • You work in a highly regulated industry with strict compliance needs
  • You’re already using Smartsheet but feel stuck at a basic level
  • You don’t have admin rights in your organisation
We’ve helped project coordinators, HR specialists, supply chain analysts, and finance managers achieve certification-even when they started with zero confidence. One learner, Rafael M., a field operations supervisor with no prior tech training, built a company-wide safety audit system in Smartsheet within three weeks of starting. His manager called it “the most impactful change we’ve seen in five years.”

Your success doesn’t depend on prior tech skills. It depends on a clear path, proven methods, and real-world application. That’s exactly what this course delivers. You’re not buying content. You’re buying confidence, credibility, and career momentum-with zero downside.



Module 1: Foundations of Smartsheet Mastery

  • Understanding the Smartsheet platform ecosystem
  • Creating your first Smartsheet account and workspace setup
  • Navigating the interface with confidence and speed
  • Differentiating between sheets, workspaces, and reports
  • Setting up personal preferences and notification rules
  • Importing existing Excel and CSV data into Smartsheet
  • Understanding cell types and data formatting options
  • Using the formula bar and basic arithmetic functions
  • Configuring column properties for text, date, contact, and dropdown lists
  • Applying conditional formatting rules to highlight key data
  • Sorting and filtering rows effectively
  • Freezing panes for better navigation in large sheets
  • Using keyboard shortcuts for faster editing
  • Sharing sheets with internal and external collaborators
  • Setting user permissions: viewer, editor, admin roles
  • Understanding sharing limitations and security best practices
  • Creating templates from existing sheets
  • Using the template gallery for common use cases
  • Creating a personal template library
  • Organising sheets using folders and workspaces


Module 2: Building Efficient Workflows and Automation

  • Designing workflow logic for common business processes
  • Creating status columns for workflow tracking
  • Using symbols like RYG (Red, Yellow, Green) for visual indicators
  • Setting up automated alerts for deadlines and approvals
  • Configuring email notifications for task assignments
  • Chaining multiple automation rules together
  • Using cross-sheet references to sync data
  • Creating dependencies between tasks using start and finish dates
  • Setting up approval workflows with designated reviewers
  • Configuring rules to update fields based on triggers
  • Creating automated reminders for overdue items
  • Using conditional logic in automation rules
  • Testing automation sequences before deployment
  • Monitoring automation performance and error logs
  • Understanding rate limits and automation quotas
  • Building a document review cycle automation
  • Automating status updates based on completion percent
  • Creating escalation rules for stalled tasks
  • Setting up rules to archive completed projects
  • Integrating automation with attachment reminders


Module 3: Advanced Formula and Data Function Mastery

  • Using SUM, AVERAGE, COUNT, and MIN/MAX functions
  • Applying IF statements for conditional logic
  • Nesting multiple IF statements for complex decisions
  • Using AND, OR, and NOT functions in combination with IF
  • Referencing cells across different sheets using CROSSHEET
  • Using VLOOKUP equivalents in Smartsheet (INDEX, MATCH)
  • Calculating durations between dates using network days
  • Finding duplicates with COUNTIF and conditional formatting
  • Concatenating text from multiple columns
  • Extracting data using LEFT, RIGHT, and MID functions
  • Working with date functions: TODAY, WEEKDAY, EOMONTH
  • Calculating working days between two dates
  • Using ISTEXT, ISBLANK, and other validation functions
  • Building dynamic roll-up summaries
  • Using parent and child cell relationships in formulas
  • Creating auto-populated project codes
  • Building dependency-aware schedule calculators
  • Formatting numbers and currency in formula outputs
  • Using error handling with IFERROR
  • Debugging common formula mistakes


Module 4: Project Management with Smartsheet

  • Creating Gantt charts from task lists
  • Defining task durations and milestones
  • Linking predecessor and successor tasks
  • Setting baseline dates for project comparison
  • Tracking progress using % complete and bar colouring
  • Updating Gantt schedules in real time
  • Using resource management features to assign team loads
  • Identifying over-allocated team members
  • Using workload views to balance assignments
  • Setting up recurring tasks for ongoing projects
  • Creating project dashboards for executive reporting
  • Generating project health summaries
  • Using filters to isolate overdue or high-risk tasks
  • Creating project kick-off templates
  • Building RACI matrices in Smartsheet
  • Tracking project budgets with cost columns
  • Using change logs to audit decisions
  • Creating project closure checklists
  • Integrating risk registers into project sheets
  • Exporting project reports to PDF or Excel


Module 5: Collaboration and Team Coordination

  • Tagging team members in comments and tasks
  • Using @mentions to trigger notifications
  • Resolving and archiving comments
  • Creating discussion threads for decision tracking
  • Attaching files, documents, and screenshots
  • Using version control for attached documents
  • Setting up collaborative review cycles
  • Using sheet owners and co-owners effectively
  • Managing external contributor access
  • Creating team intake forms using Smartsheet forms
  • Routing form submissions to the right team members
  • Setting up approval workflows for requests
  • Using forms for employee onboarding
  • Collecting feedback via surveys and polls
  • Automatically creating tasks from form entries
  • Using QR codes to share forms offline
  • Embedding forms on internal websites
  • Tracking form response rates and trends
  • Setting up deadline reminders for pending reviews
  • Using mobile access for field team coordination


Module 6: Building Dynamic Dashboards and Reports

  • Creating reports from multiple sheets and workspaces
  • Using summary functions in report widgets
  • Building bar, line, and pie charts for KPIs
  • Adding gauge and scorecard widgets
  • Designing mobile-optimised dashboard layouts
  • Using colour schemes for executive readability
  • Filtering report data by date, department, or status
  • Creating drill-down dashboards for deeper analysis
  • Scheduling automatic dashboard email deliveries
  • Exporting dashboards as image or PDF files
  • Using conditional formatting in report cells
  • Linking dashboard widgets to live sheets
  • Building real-time project portfolio views
  • Creating compliance tracking dashboards
  • Designing onboarding progress trackers
  • Building budget vs actual financial dashboards
  • Adding text widgets for context and annotations
  • Using icons and visual indicators for quick scanning
  • Creating role-based dashboards for different stakeholders
  • Testing dashboard performance with large datasets


Module 7: Enterprise Integration and Scalability

  • Understanding Smartsheet Control Center capabilities
  • Setting up branded themes and logos
  • Creating standardised templates for company-wide use
  • Using Bridge for data sync with external systems
  • Connecting Smartsheet to Google Drive and SharePoint
  • Integrating with Microsoft Teams and Slack
  • Setting up Salesforce sync for CRM updates
  • Using Workato and Zapier for custom automations
  • Importing data from ERP and finance systems
  • Configuring single sign-on (SSO) access
  • Managing user provisioning in large organisations
  • Setting up audit trails and compliance logs
  • Creating governance policies for template usage
  • Using cell history to track data changes
  • Setting up backup and recovery protocols
  • Managing admin console permissions
  • Creating custom roles and access levels
  • Using domain restrictions for external sharing
  • Building scalable architectures for departmental rollouts
  • Documenting integration workflows for IT teams


Module 8: Risk, Compliance, and Audit-Ready Systems

  • Building regulatory compliance trackers
  • Creating audit preparation checklists
  • Linking evidence attachments to compliance items
  • Setting up automated reminder cycles for renewals
  • Tracking certification expirations and training dates
  • Using approval workflows for policy sign-offs
  • Creating SOX, GDPR, and HIPAA compliance frameworks
  • Generating compliance status reports
  • Building internal audit request portals
  • Tracking CAPA (Corrective and Preventive Actions)
  • Creating vendor risk assessment scorecards
  • Configuring data retention rules
  • Setting up access review cycles
  • Documenting data flow and ownership
  • Using Waterfall view for process validation
  • Creating change management logs
  • Building safety and incident reporting systems
  • Tracking root cause analysis progress
  • Using roll-up summaries for compliance KPIs
  • Exporting audit-ready documentation packages


Module 9: Real-World Project Implementation

  • Selecting a live project for course application
  • Defining project scope and stakeholders
  • Mapping current process pain points
  • Designing a Smartsheet solution architecture
  • Building a centralised project tracker
  • Adding automated status updates
  • Incorporating task dependencies and deadlines
  • Setting up approval workflows for key milestones
  • Creating a real-time dashboard for stakeholders
  • Adding mobile access for field teams
  • Configuring data validation rules
  • Testing the system with sample data
  • Gathering feedback from test users
  • Refining the design for usability
  • Documenting user instructions and FAQs
  • Delivering a board-ready implementation proposal
  • Pitching Smartsheet as a solution to leadership
  • Presenting ROI and efficiency gains
  • Planning for team rollout and training
  • Measuring success with KPIs post-launch


Module 10: Certification and Career Acceleration

  • Preparing for the final assessment
  • Reviewing key concepts and formula patterns
  • Practicing automation rule design
  • Building a certification readiness checklist
  • Taking the timed final evaluation
  • Submitting your real-world project for review
  • Receiving personalised feedback from instructors
  • Earning your Certificate of Completion
  • Downloading and verifying your digital credential
  • Adding your certification to LinkedIn and email signatures
  • Creating a portfolio of Smartsheet solutions
  • Using your certification in salary negotiations
  • Positioning yourself for project management roles
  • Joining the Art of Service alumni network
  • Accessing exclusive job boards and opportunities
  • Upgrading to advanced certifications in workflow automation
  • Using your skills to consult internally or externally
  • Building a reputation as a digital transformation leader
  • Staying ahead with monthly update summaries
  • Accessing the private community for peer support