A tailored course, built for your situation
Direct ownership of SOC 2 control decisions in current role
Earn expanded discretion over compliance scope and control design without changing roles
Who this is for
Program Manager leading cross-functional delivery in a global services environment, with growing responsibility for compliance-adjacent outcomes
Who this is not for
Individuals seeking certification prep, entry-level auditors, or those without decision latitude in program execution
What you walk away with
- Lead control selection with documented rationale accepted on first review
- Define SOC 2 scope boundaries with confidence and stakeholder alignment
- Approve control evidence packages without escalation
- Reduce rework by aligning control design with delivery timelines upfront
- Document decision trails that persist beyond team changes
The 12 modules (with all 144 chapters)
- Understanding control intent vs implementation
- Mapping control requirements to program milestones
- Defining decision rights within your role
- Avoiding overreach while claiming ownership
- Using SOC 2 trust principles as decision anchors
- How to document control rationale clearly
- Aligning with auditors as partners not gatekeepers
- Recognizing when to escalate vs decide
- Building credibility through consistency
- Anticipating control drift in agile delivery
- Integrating compliance into sprint planning
- Establishing feedback loops with evidence owners
- Identifying systems of record for trust principles
- Exclusion criteria accepted by auditors
- Documenting rationale for out-of-scope decisions
- Handling shared responsibilities
- Using data flow diagrams to justify scope
- Engaging product teams early
- Setting scope change thresholds
- Versioning scope decisions over time
- Managing scope creep from new integrations
- Linking scope to customer contract obligations
- Presenting scope to compliance reviewers
- Updating scope with system changes
- Mapping NIST 800-53 to SOC 2 criteria
- Customizing controls for hybrid environments
- Balancing automation and manual evidence
- Selecting compensating controls wisely
- Avoiding over-control in low-risk areas
- Documenting control tailoring decisions
- Using maturity models to justify design
- Aligning with ISO 27001 where applicable
- Handling shared control responsibilities
- Designing for reusability across audits
- Evaluating vendor-provided controls
- Phasing control implementation
- Defining evidence types by control objective
- Setting evidence frequency appropriately
- Assigning evidence owners with clarity
- Using screenshots logs and reports effectively
- Automating evidence collection where possible
- Validating evidence completeness upfront
- Reducing auditor follow-up cycles
- Building evidence trails for dynamic systems
- Handling access restrictions gracefully
- Documenting exceptions with context
- Reviewing evidence packages efficiently
- Closing evidence gaps before submission
- Translating control needs into team priorities
- Running control design workshops
- Creating shared ownership of outcomes
- Using RACI to clarify roles
- Managing pushback from delivery teams
- Incorporating feedback into control design
- Communicating control changes effectively
- Building trust with engineering leads
- Handling turnover in evidence ownership
- Running control readiness checkpoints
- Measuring stakeholder satisfaction
- Improving collaboration over time
- Selecting the right auditor for your environment
- Preparing the auditor onboarding package
- Scheduling evidence collection efficiently
- Running pre-audit walkthroughs
- Anticipating common auditor questions
- Preparing subject matter experts
- Managing auditor access securely
- Tracking findings to closure
- Using audit feedback to improve controls
- Building a post-audit review process
- Sharing audit outcomes with leadership
- Positioning audit success as program success
- Assessing automation readiness
- Using scripts for evidence collection
- Integrating with SIEM and logging tools
- Automating access reviews
- Monitoring configuration drift
- Using APIs for real-time evidence
- Building dashboards for control status
- Alerting on control failures
- Validating automated controls
- Balancing cost and coverage
- Phasing automation rollouts
- Documenting automated control logic
- Scanning for new business risks
- Updating control design after incidents
- Handling M&A-related control changes
- Adjusting for cloud migration
- Reassessing third-party risk
- Changing control frequency based on risk
- Using threat intelligence inputs
- Documenting risk-based decisions
- Gaining acceptance on control changes
- Aligning with internal audit
- Reporting changes to compliance teams
- Avoiding unnecessary control bloat
- Documenting control decisions centrally
- Creating playbooks for recurring tasks
- Onboarding new team members effectively
- Preserving institutional knowledge
- Using version control for policies
- Scheduling control refreshes
- Tracking changes over time
- Archiving obsolete controls
- Maintaining control lineage
- Updating for regulatory changes
- Linking controls to business changes
- Auditing control governance
- Assessing vendor SOC 2 reports
- Identifying gaps in vendor controls
- Mapping vendor controls to your scope
- Managing shared responsibility models
- Requiring specific evidence from vendors
- Validating vendor control effectiveness
- Handling sub-vendor dependencies
- Negotiating control language in contracts
- Building vendor control review workflows
- Reporting vendor control issues
- Exit strategies for non-compliant vendors
- Using vendor controls to reduce scope
- Writing control objectives clearly
- Describing control operation step by step
- Linking controls to trust principles
- Using diagrams to clarify flows
- Avoiding jargon in narratives
- Tailoring narratives for reviewer level
- Including exception handling
- Showing automation logic
- Referencing policies and standards
- Updating narratives efficiently
- Building narrative templates
- Reviewing for completeness
- Identifying future control owners
- Creating handover checklists
- Documenting decision rationales
- Running shadow sessions
- Testing knowledge transfer
- Reducing bottlenecks in reviews
- Building team-wide understanding
- Institutionalizing control practices
- Measuring ownership maturity
- Evolving the model over time
- Scaling to multiple programs
- From individual to organization-wide
How this maps to your situation
- When leading SOC 2 scoping for a new product line
- After inheriting a legacy compliance program
- During cloud migration affecting control boundaries
- When onboarding new vendors with SOC 2 dependencies
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed for integration with current program work.
How this compares to the alternatives
Unlike generic SOC 2 overviews, this course focuses on decision ownership within program management roles, using real-world scenarios and templates tailored to services organizations.
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.