SOC 2 Type A Complete Guide Practical Tools for Self-Assessment
You’re not just another compliance officer. You’re the gatekeeper of trust, the architect of resilience, the one who stands between your organisation and catastrophic risk. But if you’ve ever felt overwhelmed by the ambiguity of SOC 2 Type A requirements, you’re not alone. The pressure is real. Stakeholders demand assurance. Customers ask for reports. Auditors expect precision. And you’re expected to deliver-without clear tools, structured frameworks, or a repeatable process. What if you could cut through the noise? What if you had a battle-tested, step-by-step methodology to perform an accurate, comprehensive self-assessment that aligns perfectly with SOC 2 Type A criteria-without relying on consultants or outdated templates? The SOC 2 Type A Complete Guide Practical Tools for Self-Assessment isn’t theoretical. It’s a precision-engineered system designed for professionals like you who need to go from uncertain and unprepared to confident, compliant, and board-ready in as little as 21 days. This course delivers a fully actionable self-assessment roadmap, complete with checklists, control matrices, risk scoring models, and audit alignment tools. One senior risk analyst at a fintech SaaS company used this framework to identify 17 critical control gaps before her external audit-saving her team $87,000 in remediation costs and securing a clean SOC 2 report on the first attempt. You don’t need more theory. You need tools. You need clarity. You need to prove compliance with confidence. This course transforms abstract standards into practical execution, giving you the authority and evidence your leadership team expects. No fluff. No filler. Just real deliverables that integrate seamlessly into your workflow, accelerate your timelines, and position you as the compliance leader your organisation needs. Here’s how this course is structured to help you get there.Course Format & Delivery Details This is a self-paced, on-demand learning experience built for professionals with real work to do. There are no fixed dates, no rigid schedules. You access the materials when it fits-early morning, late night, between board meetings or client calls. Complete the course in as little as 15 hours, or spread it out over weeks. Most learners implement core self-assessment tools within the first 72 hours of enrollment. What You Get
- Lifetime access to all course materials, including every update as SOC 2 standards evolve-free of charge
- Immediate online access upon enrollment confirmation, available 24/7 from any device, anywhere in the world
- Fully mobile-friendly format-review checklists, control maps, and templates from your phone or tablet during audits or travel
- Direct access to instructor support via secure messaging for clarification on control interpretation, scoring methods, and alignment with AICPA criteria
- A recognised Certificate of Completion issued by The Art of Service, a globally trusted name in governance, risk, and compliance training
The Art of Service has trained over 120,000 professionals across 147 countries. Our certificates are cited in audit reports, accepted by regulatory reviewers, and used to validate internal capability during vendor assessments. This isn’t just a certificate. It’s proof of applied competence. No Risk. No Guesswork. No Hidden Fees.
Pricing is straightforward. There are no recurring charges, no subscription traps, and no hidden fees. You pay once. You own it forever. We accept Visa, Mastercard, and PayPal-securely processed with industry-grade encryption. If you follow the methodology and don’t find immediate value in the self-assessment tools, control templates, or audit alignment frameworks, simply request a full refund. Our satisfied or refunded guarantee removes all financial risk. You have nothing to lose-and a complete compliance advantage to gain. After enrollment, you’ll receive a confirmation email. Your access details and course portal login will be delivered separately once your materials are fully prepared and quality-verified-ensuring everything works flawlessly before you begin. Will this work for you? Absolutely-even if you’ve never led a SOC 2 project before, even if your environment is complex, even if past audits have exposed gaps. This system was designed by lead assessors who’ve reviewed hundreds of reports. It works for IT managers, compliance leads, GRC analysts, internal auditors, and risk officers across financial services, healthcare, SaaS, and government contracting. We’ve had a DevOps engineer at a fast-growth startup use these tools to build his first self-assessment in four days, impressing his CISO and fast-tracking his promotion. We’ve had a solo compliance consultant standardise her practice across 12 clients using the modular control library. This works even if you’re understaffed, over-audited, or working with legacy systems. You’re not buying information. You’re acquiring a battle-tested system-backed by methodology, refined by real-world use, and trusted by professionals who can’t afford to get it wrong.
Module 1: Foundations of SOC 2 Type A Compliance - Understanding the purpose and scope of SOC 2 Type A reports
- Differentiating Type A from Type 2: key timelines, objectives, and evidence requirements
- The five Trust Services Criteria: Security, Availability, Processing Integrity, Confidentiality, Privacy
- How AICPA defines control design effectiveness
- The role of management assertion in a Type A report
- When to use a Type A report: mergers, vendor reviews, internal governance
- Regulatory and contractual drivers for SOC 2 Type A adoption
- Mapping organisational risk to SOC 2 scope definition
- Common misconceptions about Type A assessments
- How auditors evaluate control design during a Type A engagement
Module 2: Preparing Your Self-Assessment Framework - Establishing the objectives and boundaries of your self-assessment
- Defining system boundaries: applications, infrastructure, people, processes
- Creating a control environment inventory: systems, vendors, data flows
- Selecting applicable Trust Services Criteria for your organisation
- Building a risk-based approach to control scoping
- Using risk likelihood and impact to prioritise control evaluation
- Developing a self-assessment charter approved by leadership
- Assembling a cross-functional self-assessment team
- Setting timelines, milestones, and success metrics
- Documenting assumptions and limitations in your assessment
Module 3: Control Design Evaluation Methodology - What constitutes a “properly designed” control
- The four components of effective control design: purpose, action, ownership, evidence
- Analysing control objectives against AICPA criteria
- Using control flow diagrams to visualise control activities
- Differentiating preventive, detective, and corrective controls
- Identifying compensating controls and their acceptability in Type A
- Common control design flaws in real-world assessments
- Assessing manual vs automated controls for design adequacy
- Evaluating segregation of duties in control logic
- Testing for completeness, accuracy, and authorisation in control objectives
Module 4: Security Criteria Deep Dive - Overview of the Common Criteria (CC) under AICPA
- CC1.1: Demonstrating commitment to integrity and ethical values
- CC1.2: Governance structure and board oversight of control systems
- CC1.3: Organisational structure and accountability frameworks
- CC1.4: Commitment to competence in control implementation
- CC2.1: Setting clear objectives to support reliable reporting
- CC2.2: Identifying and analysing risks to achievement of objectives
- CC2.3: Selecting risk responses to align with risk appetite
- CC3.1: Communication of roles and responsibilities across the organisation
- CC3.2: Downward, upward, and outward communication of control information
- CC3.3: External communication with vendors, regulators, and partners
- CC4.1: Using information systems to support control objectives
- CC4.2: Maintaining accurate data for decision making and reporting
- CC5.1: Monitoring system components and control effectiveness
- CC5.2: Evaluating deficiencies and taking corrective actions
- CC6.1: Selecting and developing control activities to mitigate risk
- CC6.2: Establishing technology-based controls for automated processes
- CC6.3: Using policies to guide control activities
- CC6.4: Implementing controls over third-party relationships
- CC6.5: Conducting due diligence on third-party risks
- CC6.6: Defining contractual obligations for third-party compliance
- CC6.7: Monitoring third-party performance and compliance
- CC6.8: Managing changes to third-party arrangements
- CC7.1: Identifying and granting authorisations to achieve objectives
- CC7.2: Implementing authorisation processes for access and actions
- CC7.3: Reviewing and adjusting authorisations over time
- CC8.1: Logical and physical access to assets and records
- CC8.2: Proving identification and authentication of users
- CC8.3: Maintaining access logs for monitoring and review
- CC8.4: Managing access revocation upon role changes or termination
Module 5: Availability, Confidentiality, and Processing Integrity - Defining availability: systems are accessible as committed
- Control objectives for system uptime and monitoring
- Implementing redundancy and failover mechanisms
- Designing incident response for availability threats
- Testing and maintaining business continuity plans
- Confidentiality: protecting sensitive information as committed
- Identifying personally identifiable information (PII) and confidential data
- Encryption standards for data at rest and in transit
- Secure handling of confidential information across departments
- Non-disclosure agreements and data access policies
- Processing integrity: system processing is complete, valid, accurate, timely, and authorised
- Detecting and correcting processing errors
- Validating input, processing, and output accuracy
- Monitoring transaction completeness and reconciliation
- Implementing automated checks for data integrity
- Defining service level agreements for processing performance
- Designing alerts and escalation paths for processing anomalies
- Testing control effectiveness for non-authorised processing
Module 6: Privacy Criteria and Data Protection Compliance - Overview of the AICPA Privacy Principles
- Notice: disclosing data handling practices to individuals
- Choice and consent in data collection and use
- Collection limitation: obtaining only necessary data
- Use limitation: restricting data to stated purposes
- Data retention policies aligned with privacy obligations
- Access rights for individuals to view or correct their data
- Disclosure limitation: sharing personal data only with consent
- Security measures to protect personal information
- Monitoring and enforcement of privacy controls
- Aligning SOC 2 with GDPR, CCPA, and other privacy regulations
- Designing anonymisation and pseudonymisation techniques
- Responding to data subject access requests (DSARs)
- Privacy impact assessment integration into self-assessment
- Vendor management for personal data processors
Module 7: Building Your Control Inventory - Creating a centralised control register for SOC 2
- Mapping controls to specific Trust Services Criteria
- Documenting control purpose, owner, frequency, and evidence type
- Standardising control naming and categorisation
- Differentiating technical, administrative, and physical controls
- Using control matrices to visualise coverage gaps
- Automating control inventory tracking with spreadsheet templates
- Linking controls to third-party vendors and outsourced functions
- Version control for control documentation updates
- Integrating control inventory with risk register
Module 8: Risk Assessment and Control Prioritisation - Conducting a formal risk assessment aligned with SOC 2
- Identifying threats to control objectives using threat modelling
- Assessing vulnerabilities in people, processes, and technology
- Calculating risk scores using likelihood and impact scales
- Prioritising high-risk areas for immediate attention
- Using risk heat maps to communicate exposure to leadership
- Establishing risk appetite and tolerance thresholds
- Linking risk findings to control design requirements
- Documenting risk treatment decisions (accept, mitigate, transfer)
- Creating a risk register integrated with control evaluation
Module 9: Evidence Collection and Documentation Standards - Defining what constitutes sufficient evidence for control design
- Types of acceptable evidence: policies, system configurations, logs, screenshots
- How to document walkthroughs and process descriptions
- Best practices for evidence labelling, versioning, and storage
- Using evidence matrices to map controls to documentation
- Ensuring evidence is contemporaneous and authentic
- Screen capture standards for system configuration proofs
- How to use system reports as evidence of control operation
- Documenting manual control execution with sign-off logs
- Using timestamps and audit trails to verify evidence timelines
Module 10: Conducting Control Walkthroughs and Interviews - Planning and scheduling walkthrough sessions
- Developing interview scripts for control owners
- Asking the right questions to validate control design
- Documenting responses with accuracy and neutrality
- Using walkthroughs to identify control misalignment
- Building trust with process owners during assessments
- Handling resistance or reluctance from stakeholders
- Obtaining sign-offs on documented processes
- Consolidating walkthrough findings into control evaluations
- Using visual aids to confirm understanding during interviews
Module 11: Scoring Control Design Effectiveness - Developing a standardised scoring rubric for control design
- Defining what “fully effective”, “partially effective”, and “ineffective” mean
- Scoring controls based on completeness, accuracy, and coverage
- Handling partial controls and compensating mechanisms
- Using traffic light systems (red/amber/green) for rapid assessment
- Calibrating scoring across multiple assessors
- Managing edge cases and ambiguous control designs
- Documenting scoring rationale for auditor review
- Reviewing and remediating low-scoring controls
- Re-testing control design after remediation
Module 12: Identifying and Reporting Control Gaps - Defining what constitutes a control gap in Type A context
- Categorising gaps by severity and risk level
- Documenting missing, incomplete, or ineffective controls
- Writing clear, objective gap statements
- Linking each gap to applicable Trust Services Criteria
- Providing examples and evidence supporting each finding
- Using standardised templates for consistent gap reporting
- Presenting findings to leadership with clarity and impact
- Recommending actionable remediation steps for each gap
- Tracking resolution timelines and assigning ownership
Module 13: Remediation Planning and Action Tracking - Building a remediation roadmap with priorities and milestones
- Assigning owners and deadlines for each corrective action
- Estimating effort and resources required for fixes
- Designing interim compensating controls
- Testing and documenting new or revised controls
- Reassessing control design after implementation
- Using Gantt charts and action trackers for visibility
- Reporting remediation progress to executive sponsors
- Integrating fixes into ongoing operations
- Preparing for re-evaluation by internal or external auditors
Module 14: Final Review and Management Assertion - Conducting a consolidated review of all assessment findings
- Validating completeness of control coverage
- Ensuring all evidence is properly documented and linked
- Preparing a summary report for internal stakeholders
- Drafting the management assertion statement
- Obtaining sign-off from CEO, CISO, or authorised executive
- Formatting the assertion to meet AICPA standards
- Ensuring the assertion reflects current system and control state
- Reviewing legal implications and liability considerations
- Finalising the self-assessment package for auditor handover
Module 15: Working with External Auditors - Understanding the auditor’s role in a Type A engagement
- Preparing your team for auditor interviews and requests
- Organising documentation for efficient auditor access
- Anticipating common auditor questions and challenges
- Responding to auditor findings with clarity and evidence
- Negotiating scope or interpretation differences professionally
- Facilitating auditor walkthroughs with confidence
- Providing timely responses to auditor inquiries
- Tracking auditor requests and deadlines
- Reviewing the draft SOC 2 report before final issuance
Module 16: Certification and Beyond - Completing your Certificate of Completion issued by The Art of Service
- Adding certification to LinkedIn, resume, and professional profiles
- Leveraging course outcomes in job interviews and promotions
- Using self-assessment tools as a repeatable internal process
- Scaling the methodology across multiple systems or subsidiaries
- Integrating self-assessment into annual compliance cycles
- Training your team using the course templates and frameworks
- Staying updated with future revisions to SOC 2 standards
- Accessing updated tools and resources at no extra cost
- Joining the community of certified professionals for peer support
- Understanding the purpose and scope of SOC 2 Type A reports
- Differentiating Type A from Type 2: key timelines, objectives, and evidence requirements
- The five Trust Services Criteria: Security, Availability, Processing Integrity, Confidentiality, Privacy
- How AICPA defines control design effectiveness
- The role of management assertion in a Type A report
- When to use a Type A report: mergers, vendor reviews, internal governance
- Regulatory and contractual drivers for SOC 2 Type A adoption
- Mapping organisational risk to SOC 2 scope definition
- Common misconceptions about Type A assessments
- How auditors evaluate control design during a Type A engagement
Module 2: Preparing Your Self-Assessment Framework - Establishing the objectives and boundaries of your self-assessment
- Defining system boundaries: applications, infrastructure, people, processes
- Creating a control environment inventory: systems, vendors, data flows
- Selecting applicable Trust Services Criteria for your organisation
- Building a risk-based approach to control scoping
- Using risk likelihood and impact to prioritise control evaluation
- Developing a self-assessment charter approved by leadership
- Assembling a cross-functional self-assessment team
- Setting timelines, milestones, and success metrics
- Documenting assumptions and limitations in your assessment
Module 3: Control Design Evaluation Methodology - What constitutes a “properly designed” control
- The four components of effective control design: purpose, action, ownership, evidence
- Analysing control objectives against AICPA criteria
- Using control flow diagrams to visualise control activities
- Differentiating preventive, detective, and corrective controls
- Identifying compensating controls and their acceptability in Type A
- Common control design flaws in real-world assessments
- Assessing manual vs automated controls for design adequacy
- Evaluating segregation of duties in control logic
- Testing for completeness, accuracy, and authorisation in control objectives
Module 4: Security Criteria Deep Dive - Overview of the Common Criteria (CC) under AICPA
- CC1.1: Demonstrating commitment to integrity and ethical values
- CC1.2: Governance structure and board oversight of control systems
- CC1.3: Organisational structure and accountability frameworks
- CC1.4: Commitment to competence in control implementation
- CC2.1: Setting clear objectives to support reliable reporting
- CC2.2: Identifying and analysing risks to achievement of objectives
- CC2.3: Selecting risk responses to align with risk appetite
- CC3.1: Communication of roles and responsibilities across the organisation
- CC3.2: Downward, upward, and outward communication of control information
- CC3.3: External communication with vendors, regulators, and partners
- CC4.1: Using information systems to support control objectives
- CC4.2: Maintaining accurate data for decision making and reporting
- CC5.1: Monitoring system components and control effectiveness
- CC5.2: Evaluating deficiencies and taking corrective actions
- CC6.1: Selecting and developing control activities to mitigate risk
- CC6.2: Establishing technology-based controls for automated processes
- CC6.3: Using policies to guide control activities
- CC6.4: Implementing controls over third-party relationships
- CC6.5: Conducting due diligence on third-party risks
- CC6.6: Defining contractual obligations for third-party compliance
- CC6.7: Monitoring third-party performance and compliance
- CC6.8: Managing changes to third-party arrangements
- CC7.1: Identifying and granting authorisations to achieve objectives
- CC7.2: Implementing authorisation processes for access and actions
- CC7.3: Reviewing and adjusting authorisations over time
- CC8.1: Logical and physical access to assets and records
- CC8.2: Proving identification and authentication of users
- CC8.3: Maintaining access logs for monitoring and review
- CC8.4: Managing access revocation upon role changes or termination
Module 5: Availability, Confidentiality, and Processing Integrity - Defining availability: systems are accessible as committed
- Control objectives for system uptime and monitoring
- Implementing redundancy and failover mechanisms
- Designing incident response for availability threats
- Testing and maintaining business continuity plans
- Confidentiality: protecting sensitive information as committed
- Identifying personally identifiable information (PII) and confidential data
- Encryption standards for data at rest and in transit
- Secure handling of confidential information across departments
- Non-disclosure agreements and data access policies
- Processing integrity: system processing is complete, valid, accurate, timely, and authorised
- Detecting and correcting processing errors
- Validating input, processing, and output accuracy
- Monitoring transaction completeness and reconciliation
- Implementing automated checks for data integrity
- Defining service level agreements for processing performance
- Designing alerts and escalation paths for processing anomalies
- Testing control effectiveness for non-authorised processing
Module 6: Privacy Criteria and Data Protection Compliance - Overview of the AICPA Privacy Principles
- Notice: disclosing data handling practices to individuals
- Choice and consent in data collection and use
- Collection limitation: obtaining only necessary data
- Use limitation: restricting data to stated purposes
- Data retention policies aligned with privacy obligations
- Access rights for individuals to view or correct their data
- Disclosure limitation: sharing personal data only with consent
- Security measures to protect personal information
- Monitoring and enforcement of privacy controls
- Aligning SOC 2 with GDPR, CCPA, and other privacy regulations
- Designing anonymisation and pseudonymisation techniques
- Responding to data subject access requests (DSARs)
- Privacy impact assessment integration into self-assessment
- Vendor management for personal data processors
Module 7: Building Your Control Inventory - Creating a centralised control register for SOC 2
- Mapping controls to specific Trust Services Criteria
- Documenting control purpose, owner, frequency, and evidence type
- Standardising control naming and categorisation
- Differentiating technical, administrative, and physical controls
- Using control matrices to visualise coverage gaps
- Automating control inventory tracking with spreadsheet templates
- Linking controls to third-party vendors and outsourced functions
- Version control for control documentation updates
- Integrating control inventory with risk register
Module 8: Risk Assessment and Control Prioritisation - Conducting a formal risk assessment aligned with SOC 2
- Identifying threats to control objectives using threat modelling
- Assessing vulnerabilities in people, processes, and technology
- Calculating risk scores using likelihood and impact scales
- Prioritising high-risk areas for immediate attention
- Using risk heat maps to communicate exposure to leadership
- Establishing risk appetite and tolerance thresholds
- Linking risk findings to control design requirements
- Documenting risk treatment decisions (accept, mitigate, transfer)
- Creating a risk register integrated with control evaluation
Module 9: Evidence Collection and Documentation Standards - Defining what constitutes sufficient evidence for control design
- Types of acceptable evidence: policies, system configurations, logs, screenshots
- How to document walkthroughs and process descriptions
- Best practices for evidence labelling, versioning, and storage
- Using evidence matrices to map controls to documentation
- Ensuring evidence is contemporaneous and authentic
- Screen capture standards for system configuration proofs
- How to use system reports as evidence of control operation
- Documenting manual control execution with sign-off logs
- Using timestamps and audit trails to verify evidence timelines
Module 10: Conducting Control Walkthroughs and Interviews - Planning and scheduling walkthrough sessions
- Developing interview scripts for control owners
- Asking the right questions to validate control design
- Documenting responses with accuracy and neutrality
- Using walkthroughs to identify control misalignment
- Building trust with process owners during assessments
- Handling resistance or reluctance from stakeholders
- Obtaining sign-offs on documented processes
- Consolidating walkthrough findings into control evaluations
- Using visual aids to confirm understanding during interviews
Module 11: Scoring Control Design Effectiveness - Developing a standardised scoring rubric for control design
- Defining what “fully effective”, “partially effective”, and “ineffective” mean
- Scoring controls based on completeness, accuracy, and coverage
- Handling partial controls and compensating mechanisms
- Using traffic light systems (red/amber/green) for rapid assessment
- Calibrating scoring across multiple assessors
- Managing edge cases and ambiguous control designs
- Documenting scoring rationale for auditor review
- Reviewing and remediating low-scoring controls
- Re-testing control design after remediation
Module 12: Identifying and Reporting Control Gaps - Defining what constitutes a control gap in Type A context
- Categorising gaps by severity and risk level
- Documenting missing, incomplete, or ineffective controls
- Writing clear, objective gap statements
- Linking each gap to applicable Trust Services Criteria
- Providing examples and evidence supporting each finding
- Using standardised templates for consistent gap reporting
- Presenting findings to leadership with clarity and impact
- Recommending actionable remediation steps for each gap
- Tracking resolution timelines and assigning ownership
Module 13: Remediation Planning and Action Tracking - Building a remediation roadmap with priorities and milestones
- Assigning owners and deadlines for each corrective action
- Estimating effort and resources required for fixes
- Designing interim compensating controls
- Testing and documenting new or revised controls
- Reassessing control design after implementation
- Using Gantt charts and action trackers for visibility
- Reporting remediation progress to executive sponsors
- Integrating fixes into ongoing operations
- Preparing for re-evaluation by internal or external auditors
Module 14: Final Review and Management Assertion - Conducting a consolidated review of all assessment findings
- Validating completeness of control coverage
- Ensuring all evidence is properly documented and linked
- Preparing a summary report for internal stakeholders
- Drafting the management assertion statement
- Obtaining sign-off from CEO, CISO, or authorised executive
- Formatting the assertion to meet AICPA standards
- Ensuring the assertion reflects current system and control state
- Reviewing legal implications and liability considerations
- Finalising the self-assessment package for auditor handover
Module 15: Working with External Auditors - Understanding the auditor’s role in a Type A engagement
- Preparing your team for auditor interviews and requests
- Organising documentation for efficient auditor access
- Anticipating common auditor questions and challenges
- Responding to auditor findings with clarity and evidence
- Negotiating scope or interpretation differences professionally
- Facilitating auditor walkthroughs with confidence
- Providing timely responses to auditor inquiries
- Tracking auditor requests and deadlines
- Reviewing the draft SOC 2 report before final issuance
Module 16: Certification and Beyond - Completing your Certificate of Completion issued by The Art of Service
- Adding certification to LinkedIn, resume, and professional profiles
- Leveraging course outcomes in job interviews and promotions
- Using self-assessment tools as a repeatable internal process
- Scaling the methodology across multiple systems or subsidiaries
- Integrating self-assessment into annual compliance cycles
- Training your team using the course templates and frameworks
- Staying updated with future revisions to SOC 2 standards
- Accessing updated tools and resources at no extra cost
- Joining the community of certified professionals for peer support
- What constitutes a “properly designed” control
- The four components of effective control design: purpose, action, ownership, evidence
- Analysing control objectives against AICPA criteria
- Using control flow diagrams to visualise control activities
- Differentiating preventive, detective, and corrective controls
- Identifying compensating controls and their acceptability in Type A
- Common control design flaws in real-world assessments
- Assessing manual vs automated controls for design adequacy
- Evaluating segregation of duties in control logic
- Testing for completeness, accuracy, and authorisation in control objectives
Module 4: Security Criteria Deep Dive - Overview of the Common Criteria (CC) under AICPA
- CC1.1: Demonstrating commitment to integrity and ethical values
- CC1.2: Governance structure and board oversight of control systems
- CC1.3: Organisational structure and accountability frameworks
- CC1.4: Commitment to competence in control implementation
- CC2.1: Setting clear objectives to support reliable reporting
- CC2.2: Identifying and analysing risks to achievement of objectives
- CC2.3: Selecting risk responses to align with risk appetite
- CC3.1: Communication of roles and responsibilities across the organisation
- CC3.2: Downward, upward, and outward communication of control information
- CC3.3: External communication with vendors, regulators, and partners
- CC4.1: Using information systems to support control objectives
- CC4.2: Maintaining accurate data for decision making and reporting
- CC5.1: Monitoring system components and control effectiveness
- CC5.2: Evaluating deficiencies and taking corrective actions
- CC6.1: Selecting and developing control activities to mitigate risk
- CC6.2: Establishing technology-based controls for automated processes
- CC6.3: Using policies to guide control activities
- CC6.4: Implementing controls over third-party relationships
- CC6.5: Conducting due diligence on third-party risks
- CC6.6: Defining contractual obligations for third-party compliance
- CC6.7: Monitoring third-party performance and compliance
- CC6.8: Managing changes to third-party arrangements
- CC7.1: Identifying and granting authorisations to achieve objectives
- CC7.2: Implementing authorisation processes for access and actions
- CC7.3: Reviewing and adjusting authorisations over time
- CC8.1: Logical and physical access to assets and records
- CC8.2: Proving identification and authentication of users
- CC8.3: Maintaining access logs for monitoring and review
- CC8.4: Managing access revocation upon role changes or termination
Module 5: Availability, Confidentiality, and Processing Integrity - Defining availability: systems are accessible as committed
- Control objectives for system uptime and monitoring
- Implementing redundancy and failover mechanisms
- Designing incident response for availability threats
- Testing and maintaining business continuity plans
- Confidentiality: protecting sensitive information as committed
- Identifying personally identifiable information (PII) and confidential data
- Encryption standards for data at rest and in transit
- Secure handling of confidential information across departments
- Non-disclosure agreements and data access policies
- Processing integrity: system processing is complete, valid, accurate, timely, and authorised
- Detecting and correcting processing errors
- Validating input, processing, and output accuracy
- Monitoring transaction completeness and reconciliation
- Implementing automated checks for data integrity
- Defining service level agreements for processing performance
- Designing alerts and escalation paths for processing anomalies
- Testing control effectiveness for non-authorised processing
Module 6: Privacy Criteria and Data Protection Compliance - Overview of the AICPA Privacy Principles
- Notice: disclosing data handling practices to individuals
- Choice and consent in data collection and use
- Collection limitation: obtaining only necessary data
- Use limitation: restricting data to stated purposes
- Data retention policies aligned with privacy obligations
- Access rights for individuals to view or correct their data
- Disclosure limitation: sharing personal data only with consent
- Security measures to protect personal information
- Monitoring and enforcement of privacy controls
- Aligning SOC 2 with GDPR, CCPA, and other privacy regulations
- Designing anonymisation and pseudonymisation techniques
- Responding to data subject access requests (DSARs)
- Privacy impact assessment integration into self-assessment
- Vendor management for personal data processors
Module 7: Building Your Control Inventory - Creating a centralised control register for SOC 2
- Mapping controls to specific Trust Services Criteria
- Documenting control purpose, owner, frequency, and evidence type
- Standardising control naming and categorisation
- Differentiating technical, administrative, and physical controls
- Using control matrices to visualise coverage gaps
- Automating control inventory tracking with spreadsheet templates
- Linking controls to third-party vendors and outsourced functions
- Version control for control documentation updates
- Integrating control inventory with risk register
Module 8: Risk Assessment and Control Prioritisation - Conducting a formal risk assessment aligned with SOC 2
- Identifying threats to control objectives using threat modelling
- Assessing vulnerabilities in people, processes, and technology
- Calculating risk scores using likelihood and impact scales
- Prioritising high-risk areas for immediate attention
- Using risk heat maps to communicate exposure to leadership
- Establishing risk appetite and tolerance thresholds
- Linking risk findings to control design requirements
- Documenting risk treatment decisions (accept, mitigate, transfer)
- Creating a risk register integrated with control evaluation
Module 9: Evidence Collection and Documentation Standards - Defining what constitutes sufficient evidence for control design
- Types of acceptable evidence: policies, system configurations, logs, screenshots
- How to document walkthroughs and process descriptions
- Best practices for evidence labelling, versioning, and storage
- Using evidence matrices to map controls to documentation
- Ensuring evidence is contemporaneous and authentic
- Screen capture standards for system configuration proofs
- How to use system reports as evidence of control operation
- Documenting manual control execution with sign-off logs
- Using timestamps and audit trails to verify evidence timelines
Module 10: Conducting Control Walkthroughs and Interviews - Planning and scheduling walkthrough sessions
- Developing interview scripts for control owners
- Asking the right questions to validate control design
- Documenting responses with accuracy and neutrality
- Using walkthroughs to identify control misalignment
- Building trust with process owners during assessments
- Handling resistance or reluctance from stakeholders
- Obtaining sign-offs on documented processes
- Consolidating walkthrough findings into control evaluations
- Using visual aids to confirm understanding during interviews
Module 11: Scoring Control Design Effectiveness - Developing a standardised scoring rubric for control design
- Defining what “fully effective”, “partially effective”, and “ineffective” mean
- Scoring controls based on completeness, accuracy, and coverage
- Handling partial controls and compensating mechanisms
- Using traffic light systems (red/amber/green) for rapid assessment
- Calibrating scoring across multiple assessors
- Managing edge cases and ambiguous control designs
- Documenting scoring rationale for auditor review
- Reviewing and remediating low-scoring controls
- Re-testing control design after remediation
Module 12: Identifying and Reporting Control Gaps - Defining what constitutes a control gap in Type A context
- Categorising gaps by severity and risk level
- Documenting missing, incomplete, or ineffective controls
- Writing clear, objective gap statements
- Linking each gap to applicable Trust Services Criteria
- Providing examples and evidence supporting each finding
- Using standardised templates for consistent gap reporting
- Presenting findings to leadership with clarity and impact
- Recommending actionable remediation steps for each gap
- Tracking resolution timelines and assigning ownership
Module 13: Remediation Planning and Action Tracking - Building a remediation roadmap with priorities and milestones
- Assigning owners and deadlines for each corrective action
- Estimating effort and resources required for fixes
- Designing interim compensating controls
- Testing and documenting new or revised controls
- Reassessing control design after implementation
- Using Gantt charts and action trackers for visibility
- Reporting remediation progress to executive sponsors
- Integrating fixes into ongoing operations
- Preparing for re-evaluation by internal or external auditors
Module 14: Final Review and Management Assertion - Conducting a consolidated review of all assessment findings
- Validating completeness of control coverage
- Ensuring all evidence is properly documented and linked
- Preparing a summary report for internal stakeholders
- Drafting the management assertion statement
- Obtaining sign-off from CEO, CISO, or authorised executive
- Formatting the assertion to meet AICPA standards
- Ensuring the assertion reflects current system and control state
- Reviewing legal implications and liability considerations
- Finalising the self-assessment package for auditor handover
Module 15: Working with External Auditors - Understanding the auditor’s role in a Type A engagement
- Preparing your team for auditor interviews and requests
- Organising documentation for efficient auditor access
- Anticipating common auditor questions and challenges
- Responding to auditor findings with clarity and evidence
- Negotiating scope or interpretation differences professionally
- Facilitating auditor walkthroughs with confidence
- Providing timely responses to auditor inquiries
- Tracking auditor requests and deadlines
- Reviewing the draft SOC 2 report before final issuance
Module 16: Certification and Beyond - Completing your Certificate of Completion issued by The Art of Service
- Adding certification to LinkedIn, resume, and professional profiles
- Leveraging course outcomes in job interviews and promotions
- Using self-assessment tools as a repeatable internal process
- Scaling the methodology across multiple systems or subsidiaries
- Integrating self-assessment into annual compliance cycles
- Training your team using the course templates and frameworks
- Staying updated with future revisions to SOC 2 standards
- Accessing updated tools and resources at no extra cost
- Joining the community of certified professionals for peer support
- Defining availability: systems are accessible as committed
- Control objectives for system uptime and monitoring
- Implementing redundancy and failover mechanisms
- Designing incident response for availability threats
- Testing and maintaining business continuity plans
- Confidentiality: protecting sensitive information as committed
- Identifying personally identifiable information (PII) and confidential data
- Encryption standards for data at rest and in transit
- Secure handling of confidential information across departments
- Non-disclosure agreements and data access policies
- Processing integrity: system processing is complete, valid, accurate, timely, and authorised
- Detecting and correcting processing errors
- Validating input, processing, and output accuracy
- Monitoring transaction completeness and reconciliation
- Implementing automated checks for data integrity
- Defining service level agreements for processing performance
- Designing alerts and escalation paths for processing anomalies
- Testing control effectiveness for non-authorised processing
Module 6: Privacy Criteria and Data Protection Compliance - Overview of the AICPA Privacy Principles
- Notice: disclosing data handling practices to individuals
- Choice and consent in data collection and use
- Collection limitation: obtaining only necessary data
- Use limitation: restricting data to stated purposes
- Data retention policies aligned with privacy obligations
- Access rights for individuals to view or correct their data
- Disclosure limitation: sharing personal data only with consent
- Security measures to protect personal information
- Monitoring and enforcement of privacy controls
- Aligning SOC 2 with GDPR, CCPA, and other privacy regulations
- Designing anonymisation and pseudonymisation techniques
- Responding to data subject access requests (DSARs)
- Privacy impact assessment integration into self-assessment
- Vendor management for personal data processors
Module 7: Building Your Control Inventory - Creating a centralised control register for SOC 2
- Mapping controls to specific Trust Services Criteria
- Documenting control purpose, owner, frequency, and evidence type
- Standardising control naming and categorisation
- Differentiating technical, administrative, and physical controls
- Using control matrices to visualise coverage gaps
- Automating control inventory tracking with spreadsheet templates
- Linking controls to third-party vendors and outsourced functions
- Version control for control documentation updates
- Integrating control inventory with risk register
Module 8: Risk Assessment and Control Prioritisation - Conducting a formal risk assessment aligned with SOC 2
- Identifying threats to control objectives using threat modelling
- Assessing vulnerabilities in people, processes, and technology
- Calculating risk scores using likelihood and impact scales
- Prioritising high-risk areas for immediate attention
- Using risk heat maps to communicate exposure to leadership
- Establishing risk appetite and tolerance thresholds
- Linking risk findings to control design requirements
- Documenting risk treatment decisions (accept, mitigate, transfer)
- Creating a risk register integrated with control evaluation
Module 9: Evidence Collection and Documentation Standards - Defining what constitutes sufficient evidence for control design
- Types of acceptable evidence: policies, system configurations, logs, screenshots
- How to document walkthroughs and process descriptions
- Best practices for evidence labelling, versioning, and storage
- Using evidence matrices to map controls to documentation
- Ensuring evidence is contemporaneous and authentic
- Screen capture standards for system configuration proofs
- How to use system reports as evidence of control operation
- Documenting manual control execution with sign-off logs
- Using timestamps and audit trails to verify evidence timelines
Module 10: Conducting Control Walkthroughs and Interviews - Planning and scheduling walkthrough sessions
- Developing interview scripts for control owners
- Asking the right questions to validate control design
- Documenting responses with accuracy and neutrality
- Using walkthroughs to identify control misalignment
- Building trust with process owners during assessments
- Handling resistance or reluctance from stakeholders
- Obtaining sign-offs on documented processes
- Consolidating walkthrough findings into control evaluations
- Using visual aids to confirm understanding during interviews
Module 11: Scoring Control Design Effectiveness - Developing a standardised scoring rubric for control design
- Defining what “fully effective”, “partially effective”, and “ineffective” mean
- Scoring controls based on completeness, accuracy, and coverage
- Handling partial controls and compensating mechanisms
- Using traffic light systems (red/amber/green) for rapid assessment
- Calibrating scoring across multiple assessors
- Managing edge cases and ambiguous control designs
- Documenting scoring rationale for auditor review
- Reviewing and remediating low-scoring controls
- Re-testing control design after remediation
Module 12: Identifying and Reporting Control Gaps - Defining what constitutes a control gap in Type A context
- Categorising gaps by severity and risk level
- Documenting missing, incomplete, or ineffective controls
- Writing clear, objective gap statements
- Linking each gap to applicable Trust Services Criteria
- Providing examples and evidence supporting each finding
- Using standardised templates for consistent gap reporting
- Presenting findings to leadership with clarity and impact
- Recommending actionable remediation steps for each gap
- Tracking resolution timelines and assigning ownership
Module 13: Remediation Planning and Action Tracking - Building a remediation roadmap with priorities and milestones
- Assigning owners and deadlines for each corrective action
- Estimating effort and resources required for fixes
- Designing interim compensating controls
- Testing and documenting new or revised controls
- Reassessing control design after implementation
- Using Gantt charts and action trackers for visibility
- Reporting remediation progress to executive sponsors
- Integrating fixes into ongoing operations
- Preparing for re-evaluation by internal or external auditors
Module 14: Final Review and Management Assertion - Conducting a consolidated review of all assessment findings
- Validating completeness of control coverage
- Ensuring all evidence is properly documented and linked
- Preparing a summary report for internal stakeholders
- Drafting the management assertion statement
- Obtaining sign-off from CEO, CISO, or authorised executive
- Formatting the assertion to meet AICPA standards
- Ensuring the assertion reflects current system and control state
- Reviewing legal implications and liability considerations
- Finalising the self-assessment package for auditor handover
Module 15: Working with External Auditors - Understanding the auditor’s role in a Type A engagement
- Preparing your team for auditor interviews and requests
- Organising documentation for efficient auditor access
- Anticipating common auditor questions and challenges
- Responding to auditor findings with clarity and evidence
- Negotiating scope or interpretation differences professionally
- Facilitating auditor walkthroughs with confidence
- Providing timely responses to auditor inquiries
- Tracking auditor requests and deadlines
- Reviewing the draft SOC 2 report before final issuance
Module 16: Certification and Beyond - Completing your Certificate of Completion issued by The Art of Service
- Adding certification to LinkedIn, resume, and professional profiles
- Leveraging course outcomes in job interviews and promotions
- Using self-assessment tools as a repeatable internal process
- Scaling the methodology across multiple systems or subsidiaries
- Integrating self-assessment into annual compliance cycles
- Training your team using the course templates and frameworks
- Staying updated with future revisions to SOC 2 standards
- Accessing updated tools and resources at no extra cost
- Joining the community of certified professionals for peer support
- Creating a centralised control register for SOC 2
- Mapping controls to specific Trust Services Criteria
- Documenting control purpose, owner, frequency, and evidence type
- Standardising control naming and categorisation
- Differentiating technical, administrative, and physical controls
- Using control matrices to visualise coverage gaps
- Automating control inventory tracking with spreadsheet templates
- Linking controls to third-party vendors and outsourced functions
- Version control for control documentation updates
- Integrating control inventory with risk register
Module 8: Risk Assessment and Control Prioritisation - Conducting a formal risk assessment aligned with SOC 2
- Identifying threats to control objectives using threat modelling
- Assessing vulnerabilities in people, processes, and technology
- Calculating risk scores using likelihood and impact scales
- Prioritising high-risk areas for immediate attention
- Using risk heat maps to communicate exposure to leadership
- Establishing risk appetite and tolerance thresholds
- Linking risk findings to control design requirements
- Documenting risk treatment decisions (accept, mitigate, transfer)
- Creating a risk register integrated with control evaluation
Module 9: Evidence Collection and Documentation Standards - Defining what constitutes sufficient evidence for control design
- Types of acceptable evidence: policies, system configurations, logs, screenshots
- How to document walkthroughs and process descriptions
- Best practices for evidence labelling, versioning, and storage
- Using evidence matrices to map controls to documentation
- Ensuring evidence is contemporaneous and authentic
- Screen capture standards for system configuration proofs
- How to use system reports as evidence of control operation
- Documenting manual control execution with sign-off logs
- Using timestamps and audit trails to verify evidence timelines
Module 10: Conducting Control Walkthroughs and Interviews - Planning and scheduling walkthrough sessions
- Developing interview scripts for control owners
- Asking the right questions to validate control design
- Documenting responses with accuracy and neutrality
- Using walkthroughs to identify control misalignment
- Building trust with process owners during assessments
- Handling resistance or reluctance from stakeholders
- Obtaining sign-offs on documented processes
- Consolidating walkthrough findings into control evaluations
- Using visual aids to confirm understanding during interviews
Module 11: Scoring Control Design Effectiveness - Developing a standardised scoring rubric for control design
- Defining what “fully effective”, “partially effective”, and “ineffective” mean
- Scoring controls based on completeness, accuracy, and coverage
- Handling partial controls and compensating mechanisms
- Using traffic light systems (red/amber/green) for rapid assessment
- Calibrating scoring across multiple assessors
- Managing edge cases and ambiguous control designs
- Documenting scoring rationale for auditor review
- Reviewing and remediating low-scoring controls
- Re-testing control design after remediation
Module 12: Identifying and Reporting Control Gaps - Defining what constitutes a control gap in Type A context
- Categorising gaps by severity and risk level
- Documenting missing, incomplete, or ineffective controls
- Writing clear, objective gap statements
- Linking each gap to applicable Trust Services Criteria
- Providing examples and evidence supporting each finding
- Using standardised templates for consistent gap reporting
- Presenting findings to leadership with clarity and impact
- Recommending actionable remediation steps for each gap
- Tracking resolution timelines and assigning ownership
Module 13: Remediation Planning and Action Tracking - Building a remediation roadmap with priorities and milestones
- Assigning owners and deadlines for each corrective action
- Estimating effort and resources required for fixes
- Designing interim compensating controls
- Testing and documenting new or revised controls
- Reassessing control design after implementation
- Using Gantt charts and action trackers for visibility
- Reporting remediation progress to executive sponsors
- Integrating fixes into ongoing operations
- Preparing for re-evaluation by internal or external auditors
Module 14: Final Review and Management Assertion - Conducting a consolidated review of all assessment findings
- Validating completeness of control coverage
- Ensuring all evidence is properly documented and linked
- Preparing a summary report for internal stakeholders
- Drafting the management assertion statement
- Obtaining sign-off from CEO, CISO, or authorised executive
- Formatting the assertion to meet AICPA standards
- Ensuring the assertion reflects current system and control state
- Reviewing legal implications and liability considerations
- Finalising the self-assessment package for auditor handover
Module 15: Working with External Auditors - Understanding the auditor’s role in a Type A engagement
- Preparing your team for auditor interviews and requests
- Organising documentation for efficient auditor access
- Anticipating common auditor questions and challenges
- Responding to auditor findings with clarity and evidence
- Negotiating scope or interpretation differences professionally
- Facilitating auditor walkthroughs with confidence
- Providing timely responses to auditor inquiries
- Tracking auditor requests and deadlines
- Reviewing the draft SOC 2 report before final issuance
Module 16: Certification and Beyond - Completing your Certificate of Completion issued by The Art of Service
- Adding certification to LinkedIn, resume, and professional profiles
- Leveraging course outcomes in job interviews and promotions
- Using self-assessment tools as a repeatable internal process
- Scaling the methodology across multiple systems or subsidiaries
- Integrating self-assessment into annual compliance cycles
- Training your team using the course templates and frameworks
- Staying updated with future revisions to SOC 2 standards
- Accessing updated tools and resources at no extra cost
- Joining the community of certified professionals for peer support
- Defining what constitutes sufficient evidence for control design
- Types of acceptable evidence: policies, system configurations, logs, screenshots
- How to document walkthroughs and process descriptions
- Best practices for evidence labelling, versioning, and storage
- Using evidence matrices to map controls to documentation
- Ensuring evidence is contemporaneous and authentic
- Screen capture standards for system configuration proofs
- How to use system reports as evidence of control operation
- Documenting manual control execution with sign-off logs
- Using timestamps and audit trails to verify evidence timelines
Module 10: Conducting Control Walkthroughs and Interviews - Planning and scheduling walkthrough sessions
- Developing interview scripts for control owners
- Asking the right questions to validate control design
- Documenting responses with accuracy and neutrality
- Using walkthroughs to identify control misalignment
- Building trust with process owners during assessments
- Handling resistance or reluctance from stakeholders
- Obtaining sign-offs on documented processes
- Consolidating walkthrough findings into control evaluations
- Using visual aids to confirm understanding during interviews
Module 11: Scoring Control Design Effectiveness - Developing a standardised scoring rubric for control design
- Defining what “fully effective”, “partially effective”, and “ineffective” mean
- Scoring controls based on completeness, accuracy, and coverage
- Handling partial controls and compensating mechanisms
- Using traffic light systems (red/amber/green) for rapid assessment
- Calibrating scoring across multiple assessors
- Managing edge cases and ambiguous control designs
- Documenting scoring rationale for auditor review
- Reviewing and remediating low-scoring controls
- Re-testing control design after remediation
Module 12: Identifying and Reporting Control Gaps - Defining what constitutes a control gap in Type A context
- Categorising gaps by severity and risk level
- Documenting missing, incomplete, or ineffective controls
- Writing clear, objective gap statements
- Linking each gap to applicable Trust Services Criteria
- Providing examples and evidence supporting each finding
- Using standardised templates for consistent gap reporting
- Presenting findings to leadership with clarity and impact
- Recommending actionable remediation steps for each gap
- Tracking resolution timelines and assigning ownership
Module 13: Remediation Planning and Action Tracking - Building a remediation roadmap with priorities and milestones
- Assigning owners and deadlines for each corrective action
- Estimating effort and resources required for fixes
- Designing interim compensating controls
- Testing and documenting new or revised controls
- Reassessing control design after implementation
- Using Gantt charts and action trackers for visibility
- Reporting remediation progress to executive sponsors
- Integrating fixes into ongoing operations
- Preparing for re-evaluation by internal or external auditors
Module 14: Final Review and Management Assertion - Conducting a consolidated review of all assessment findings
- Validating completeness of control coverage
- Ensuring all evidence is properly documented and linked
- Preparing a summary report for internal stakeholders
- Drafting the management assertion statement
- Obtaining sign-off from CEO, CISO, or authorised executive
- Formatting the assertion to meet AICPA standards
- Ensuring the assertion reflects current system and control state
- Reviewing legal implications and liability considerations
- Finalising the self-assessment package for auditor handover
Module 15: Working with External Auditors - Understanding the auditor’s role in a Type A engagement
- Preparing your team for auditor interviews and requests
- Organising documentation for efficient auditor access
- Anticipating common auditor questions and challenges
- Responding to auditor findings with clarity and evidence
- Negotiating scope or interpretation differences professionally
- Facilitating auditor walkthroughs with confidence
- Providing timely responses to auditor inquiries
- Tracking auditor requests and deadlines
- Reviewing the draft SOC 2 report before final issuance
Module 16: Certification and Beyond - Completing your Certificate of Completion issued by The Art of Service
- Adding certification to LinkedIn, resume, and professional profiles
- Leveraging course outcomes in job interviews and promotions
- Using self-assessment tools as a repeatable internal process
- Scaling the methodology across multiple systems or subsidiaries
- Integrating self-assessment into annual compliance cycles
- Training your team using the course templates and frameworks
- Staying updated with future revisions to SOC 2 standards
- Accessing updated tools and resources at no extra cost
- Joining the community of certified professionals for peer support
- Developing a standardised scoring rubric for control design
- Defining what “fully effective”, “partially effective”, and “ineffective” mean
- Scoring controls based on completeness, accuracy, and coverage
- Handling partial controls and compensating mechanisms
- Using traffic light systems (red/amber/green) for rapid assessment
- Calibrating scoring across multiple assessors
- Managing edge cases and ambiguous control designs
- Documenting scoring rationale for auditor review
- Reviewing and remediating low-scoring controls
- Re-testing control design after remediation
Module 12: Identifying and Reporting Control Gaps - Defining what constitutes a control gap in Type A context
- Categorising gaps by severity and risk level
- Documenting missing, incomplete, or ineffective controls
- Writing clear, objective gap statements
- Linking each gap to applicable Trust Services Criteria
- Providing examples and evidence supporting each finding
- Using standardised templates for consistent gap reporting
- Presenting findings to leadership with clarity and impact
- Recommending actionable remediation steps for each gap
- Tracking resolution timelines and assigning ownership
Module 13: Remediation Planning and Action Tracking - Building a remediation roadmap with priorities and milestones
- Assigning owners and deadlines for each corrective action
- Estimating effort and resources required for fixes
- Designing interim compensating controls
- Testing and documenting new or revised controls
- Reassessing control design after implementation
- Using Gantt charts and action trackers for visibility
- Reporting remediation progress to executive sponsors
- Integrating fixes into ongoing operations
- Preparing for re-evaluation by internal or external auditors
Module 14: Final Review and Management Assertion - Conducting a consolidated review of all assessment findings
- Validating completeness of control coverage
- Ensuring all evidence is properly documented and linked
- Preparing a summary report for internal stakeholders
- Drafting the management assertion statement
- Obtaining sign-off from CEO, CISO, or authorised executive
- Formatting the assertion to meet AICPA standards
- Ensuring the assertion reflects current system and control state
- Reviewing legal implications and liability considerations
- Finalising the self-assessment package for auditor handover
Module 15: Working with External Auditors - Understanding the auditor’s role in a Type A engagement
- Preparing your team for auditor interviews and requests
- Organising documentation for efficient auditor access
- Anticipating common auditor questions and challenges
- Responding to auditor findings with clarity and evidence
- Negotiating scope or interpretation differences professionally
- Facilitating auditor walkthroughs with confidence
- Providing timely responses to auditor inquiries
- Tracking auditor requests and deadlines
- Reviewing the draft SOC 2 report before final issuance
Module 16: Certification and Beyond - Completing your Certificate of Completion issued by The Art of Service
- Adding certification to LinkedIn, resume, and professional profiles
- Leveraging course outcomes in job interviews and promotions
- Using self-assessment tools as a repeatable internal process
- Scaling the methodology across multiple systems or subsidiaries
- Integrating self-assessment into annual compliance cycles
- Training your team using the course templates and frameworks
- Staying updated with future revisions to SOC 2 standards
- Accessing updated tools and resources at no extra cost
- Joining the community of certified professionals for peer support
- Building a remediation roadmap with priorities and milestones
- Assigning owners and deadlines for each corrective action
- Estimating effort and resources required for fixes
- Designing interim compensating controls
- Testing and documenting new or revised controls
- Reassessing control design after implementation
- Using Gantt charts and action trackers for visibility
- Reporting remediation progress to executive sponsors
- Integrating fixes into ongoing operations
- Preparing for re-evaluation by internal or external auditors
Module 14: Final Review and Management Assertion - Conducting a consolidated review of all assessment findings
- Validating completeness of control coverage
- Ensuring all evidence is properly documented and linked
- Preparing a summary report for internal stakeholders
- Drafting the management assertion statement
- Obtaining sign-off from CEO, CISO, or authorised executive
- Formatting the assertion to meet AICPA standards
- Ensuring the assertion reflects current system and control state
- Reviewing legal implications and liability considerations
- Finalising the self-assessment package for auditor handover
Module 15: Working with External Auditors - Understanding the auditor’s role in a Type A engagement
- Preparing your team for auditor interviews and requests
- Organising documentation for efficient auditor access
- Anticipating common auditor questions and challenges
- Responding to auditor findings with clarity and evidence
- Negotiating scope or interpretation differences professionally
- Facilitating auditor walkthroughs with confidence
- Providing timely responses to auditor inquiries
- Tracking auditor requests and deadlines
- Reviewing the draft SOC 2 report before final issuance
Module 16: Certification and Beyond - Completing your Certificate of Completion issued by The Art of Service
- Adding certification to LinkedIn, resume, and professional profiles
- Leveraging course outcomes in job interviews and promotions
- Using self-assessment tools as a repeatable internal process
- Scaling the methodology across multiple systems or subsidiaries
- Integrating self-assessment into annual compliance cycles
- Training your team using the course templates and frameworks
- Staying updated with future revisions to SOC 2 standards
- Accessing updated tools and resources at no extra cost
- Joining the community of certified professionals for peer support
- Understanding the auditor’s role in a Type A engagement
- Preparing your team for auditor interviews and requests
- Organising documentation for efficient auditor access
- Anticipating common auditor questions and challenges
- Responding to auditor findings with clarity and evidence
- Negotiating scope or interpretation differences professionally
- Facilitating auditor walkthroughs with confidence
- Providing timely responses to auditor inquiries
- Tracking auditor requests and deadlines
- Reviewing the draft SOC 2 report before final issuance