SOC2 A Complete Guide
You’re under pressure. Stakeholders are demanding compliance proof. Auditors are circling. Your organization is scaling fast, but one security gap could unravel it all. You need to move from confusion to confidence - fast, and with zero margin for error. Every day without a clear, implementable SOC2 framework increases your risk of data breaches, failed audits, and lost client trust. But imagine turning that same timeline into a strategic advantage - where you lead the compliance initiative, deliver a bulletproof audit package, and position yourself as the indispensable expert your company relies on. SOC2 A Complete Guide is not another theoretical overview. This is the exact system used by industry-leading compliance officers, IT architects, and security consultants to build, document, and maintain SOC2 programs from the ground up - even in complex, fast-moving environments. One learner, a compliance manager at a mid-sized SaaS company, used this program to pass their first SOC2 Type II audit in just 90 days - with zero findings. Their board approved a six-figure budget increase for their security team. They were promoted within four months. This is your shortcut from uncertainty to authority. From firefighting to leadership. From just “getting by” to building a compliance program that scales. Here’s how this course is structured to help you get there.Flexible, High-Value Access - Zero Risk, Lifetime Support Designed for Real-World Demands, Built for Maximum ROI
This course is self-paced, with immediate online access. You control when, where, and how fast you progress. There are no fixed dates, no mandatory live sessions, and no time pressure - just structured, practical learning you can apply immediately. Most learners complete the core framework in 6–8 weeks with 2–3 hours per week. Many implement critical controls and draft audit-ready documentation in under 30 days. This is not passive learning. It’s progress you can measure, justify, and present. You receive lifetime access to all course materials, including all future updates released at no extra cost. As standards evolve and new frameworks emerge, your knowledge stays current. This is a long-term career investment, not a one-time event. Trusted, Verifiable, and Globally Recognised Certification
Upon completion, you earn a Certificate of Completion issued by The Art of Service - a globally recognised credential in governance, risk, and compliance. This is not a participation badge. It’s proof you’ve mastered a rigorous, practical framework used by professionals across regulated industries. Employers, auditors, and clients trust credentials from The Art of Service. Mention it in your resume, LinkedIn profile, or RFP responses, and you signal authority and precision - traits that open doors and win contracts. Direct, Practical Support When You Need It
You are not alone. This course includes dedicated instructor support for clarification, guidance, and feedback on your progress. Ask questions, submit draft policies, or request review templates - you get direct access to expert insight, not just static content. Seamless, Secure, and Worldwide Access
The course is mobile-friendly and accessible 24/7 from any device, anywhere in the world. Whether you’re working late, travelling, or studying between meetings, your progress is always with you. Sync across devices and track your advancement in real time. Straightforward Pricing, No Hidden Fees
The investment is transparent. There are no upsells, no recurring charges, and no hidden fees. What you see is what you get - total access, total value. We accept all major payment methods including Visa, Mastercard, and PayPal. Transactions are encrypted and secure. Your data is never shared. Strong Risk Reversal: 100% Money-Back Guarantee
Try the course risk-free. If you’re not completely satisfied with the clarity, depth, or immediate applicability of the material, contact us for a full refund - no questions asked, no delays. This offer removes every barrier. You gain everything. The only risk is staying where you are. What If I’m New to Compliance? Or Already Advanced?
This works even if you’ve never written a control, drafted a policy, or spoken to an auditor. The course begins with foundational clarity and builds systematically into advanced implementation. It also works if you’re already experienced. You’ll uncover gaps in your current approach, refine your documentation practices, and gain templates and frameworks that save weeks of work. From junior analysts to CISOs, learners consistently report uncovering overlooked requirements, streamlining audit preparation, and improving cross-functional alignment after completing this program. After enrollment, you will receive a confirmation email. Your access details and learning portal credentials will be sent separately once the course materials are fully provisioned - ensuring a smooth, error-free start.
Module 1: Understanding SOC2 Fundamentals - What SOC2 Is - and What It Is Not
- Key Differences Between SOC2, SOC1, and SOC3
- Understanding Trust Services Criteria: Security, Availability, Processing Integrity, Confidentiality, Privacy
- Why SOC2 Is Non-Negotiable for SaaS and Cloud-Based Businesses
- The Role of AICPA and the SOC2 Accreditation Framework
- When Your Organization Needs SOC2 Certification
- Identifying Your Report Type: Type I vs Type II
- Common Misconceptions That Delay Compliance
- Understanding Auditor Expectations Before Engagement
- How SOC2 Supports GDPR, HIPAA, and Other Regulatory Frameworks
- The Business Value of SOC2 Beyond Compliance
- How Clients and Partners Use SOC2 Reports in Decision-Making
- Mapping SOC2 to Customer Security Questionnaires
- Evaluating Third-Party Risk Using SOC2
- Reading and Interpreting a SOC2 Report
Module 2: Planning Your SOC2 Program - Building the Business Case for SOC2 to Leadership
- Defining Scope: Systems, Services, and Locations
- Selecting Which Trust Services Criteria Apply to Your Business
- Identifying In-Scope Users, Data, and Processes
- Creating a Realistic SOC2 Timeline and Roadmap
- Estimating Resource and Budget Requirements
- Assembling Your Internal Compliance Team
- Determining Roles: Owner, Champion, Contributor, Reviewer
- Engaging External Auditors: What to Ask and When
- Selecting the Right CPA Firm for Your SOC2 Audit
- Negotiating Auditor Fees and Engagement Terms
- Developing a Risk-Based Approach to Compliance
- Documenting Risk Tolerance and Impact Analysis
- Conducting a Pre-Assessment Gap Analysis
- Building a Compliance Communication Plan
Module 3: Building the Control Environment - Understanding Control Design vs Control Operation
- Differentiating Preventive, Detective, and Corrective Controls
- Mapping Controls to Each Trust Services Criterion
- Defining Control Objectives for Each Requirement
- Writing Clear, Testable, and Measurable Control Statements
- Establishing Control Ownership and Accountability
- Developing Control Monitoring Procedures
- Integrating Controls into Existing IT and Security Policies
- Aligning Controls with ISO 27001, NIST, and CIS Benchmarks
- Creating a Centralized Control Register
- Using RACI Matrices to Assign Control Responsibilities
- Version Controlling Your Control Documentation
- How to Handle Legacy Systems in Your Control Scope
- Establishing Exception Handling and Waiver Processes
- Setting Up Control Review and Approval Workflows
Module 4: Security (Common Criteria CC6.1–CC6.8) - Implementing Logical Access Security Controls
- User Access Provisioning and Deprovisioning Procedures
- Role-Based Access Control (RBAC) Design and Implementation
- Principle of Least Privilege Enforcement
- Managing Shared and Emergency Accounts
- Multi-Factor Authentication (MFA) Requirements
- Password Complexity and Rotation Policies
- Session Timeout and Inactive Login Lockout Rules
- Monitoring and Alerting on Unauthorized Access Attempts
- Conducting Periodic Access Reviews
- Identifying and Removing Orphaned Accounts
- Logging and Retaining Access Events
- Protecting Against Credential Stuffing and Phishing
- Securing Administrative Privileges and Service Accounts
- Implementing Just-In-Time Access Where Applicable
Module 5: Availability (A1.1–A1.5) - Defining System Availability Metrics and Targets
- Mapping Infrastructure Components Affecting Availability
- Developing Network Redundancy and Failover Strategies
- Implementing Monitoring for Downtime and Outages
- Creating Incident Response Procedures for System Outages
- Establishing Performance Monitoring for Critical Services
- Setting Up Alerts for Threshold Breaches
- Documenting Maintenance Windows and Change Notifications
- Managing Third-Party Dependencies Impacting Availability
- Conducting Disaster Recovery Drills
- Testing Backup Restoration Procedures
- Ensuring Distributed Denial of Service (DDoS) Protection
- Validating Data Replication Across Geographic Locations
- Maintaining Redundant Power and Connectivity
- Measuring Uptime and Generating Availability Reports
Module 6: Processing Integrity (PI1.1–PI1.6) - Defining Accuracy and Completeness Requirements
- Validating Data Entry and Processing Inputs
- Implementing Error Detection and Handling Procedures
- Monitoring Data Flow Integrity End-to-End
- Setting Up Automated Data Validation Rules
- Logging and Investigating Processing Errors
- Escalating Processing Failures to Appropriate Teams
- Testing Critical Data Pipelines and Workflows
- Documenting Data Transformation Rules
- Performing Reconciliation of Key Transactions
- Ensuring Timely Processing of Data
- Monitoring for Data Loss or Corruption
- Conducting End-to-End System Testing
- Validating API and Integration Data Accuracy
- Using Sampling Techniques to Test Data Integrity
Module 7: Confidentiality (C1.1–C1.4) - Classifying Data Levels: Public, Internal, Confidential, Restricted
- Implementing Encryption for Data at Rest
- Using TLS 1.2 or Higher for Data in Transit
- Defining Who Can Access Confidential Information
- Redacting Confidential Data in Logs and Reports
- Managing Data Sharing Agreements and NDA Compliance
- Encrypting Backup Media and Removable Storage
- Securing Email Transmission of Sensitive Data
- Monitoring for Unauthorized Disclosure of Confidential Data
- Handling Confidential Data in Development and Testing
- Implementing Data Masking and Tokenization
- Conducting Internal Training on Confidentiality
- Documenting Data Retention and Secure Destruction
- Validating Encryption Key Management
- Performing Regular Audits of Confidential Data Access
Module 8: Privacy (P1.1–P1.5) - Aligning with Privacy Laws: CCPA, GDPR, and State Requirements
- Collecting Only Necessary Personal Data
- Implementing Privacy Notices and Consent Mechanisms
- Allowing Individuals to Access and Delete Their Data
- Documenting Data Subject Request (DSR) Procedures
- Establishing Data Retention and Deletion Policies
- Securing Personal Data Throughout the Lifecycle
- Notifying Data Breaches in a Timely Manner
- Conducting Privacy Impact Assessments (PIAs)
- Managing Data Processors and Subprocessors
- Ensuring Third Parties Comply with Privacy Requirements
- Training Employees on Privacy Obligations
- Logging and Monitoring Personal Data Access
- Mapping Data Flows for Privacy Compliance
- Validating Privacy Controls with Internal Testing
Module 9: Building and Organizing Documentation - Creating a SOC2 Readiness Package
- Writing the System Description Document
- Detailing System Components: People, Processes, Technology
- Defining the Service Commitments and System Boundaries
- Documenting Data Flow Diagrams
- Designing Process Flowcharts for Key Workflows
- Creating Control Implementation Narratives
- Using Standard Templates for Consistency
- Managing Document Version Control
- Organizing Evidence for Auditor Requests
- Building a Centralized Evidence Repository
- Using Automation Tools to Collect Logs and Reports
- Formatting Documents for Auditor Review
- Removing Sensitive Information from Shared Files
- Preparing a Document Index and Table of Contents
Module 10: Evidence Collection and Retention - Understanding Auditor Evidence Requirements
- Defining the Retention Period for Documentation
- Collecting User Access Review Logs
- Gathering System Monitoring and Alert Reports
- Retaining Change Management Records
- Storing Incident Response and Remediation Logs
- Exporting MFA and Authentication Logs
- Compiling Network Security Rule Reviews
- Documenting Periodic Risk Assessments
- Archiving Backup and Recovery Test Results
- Retaining Employee Security Awareness Training Records
- Collecting Privacy Request Handling Logs
- Storing Third-Party Attestations (e.g. Subprocessor SOC2)
- Using Screenshots as Evidence: When and How
- Creating a Master Evidence Tracker Spreadsheet
Module 11: Internal Testing and Remediation - Conducting Control Walkthroughs with Stakeholders
- Running Mock Auditor Interviews
- Performing Sample Testing of Key Controls
- Identifying Control Gaps and Deficiencies
- Documenting Remediation Action Plans
- Assigning Owners and Due Dates for Fixes
- Revalidating Tested Controls After Remediation
- Creating a Pre-Audit Readiness Scorecard
- Running a Internal Readiness Review
- Engaging a Consultant for Pre-Audit Gap Assessment
- Responding to Draft Findings Proactively
- Managing Exceptions and Compensating Controls
- Developing Process to Document Control Improvements
- Establishing Continuous Monitoring Post-Correction
- Writing Root Cause Analysis for Failed Controls
Module 12: The Audit Process Explained - What to Expect During Auditor Onboarding
- Submitting Your Readiness Package
- Preparing for Auditor Inquiry Letters
- Responding to Requests for Information (RFIs)
- Scheduling and Conducting Auditor Interviews
- Facilitating Auditor Access to Evidence
- Managing Auditor Follow-Up Questions
- Receiving Draft Audit Findings
- Validating Accuracy of Auditor Conclusions
- Negotiating Control Descriptions When Necessary
- Addressing Minor vs Major Deficiencies
- Submitting Management Response Letters
- Finalising the System Description with the Auditor
- Receiving the Final SOC2 Report
- Distributing the Report to Customers and Partners
Module 13: Post-Audit Sustainment and Continuous Compliance - Establishing Monthly and Quarterly Compliance Reviews
- Scheduling Recurring Access Reviews
- Updating Documentation After System Changes
- Tracking Change Management Requests
- Automating Evidence Collection Where Possible
- Integrating Controls into DevOps and CI/CD Pipelines
- Monitoring for Scope Creep
- Training New Hires on SOC2 Requirements
- Maintaining Auditor Relationship for Next Cycle
- Planning Ahead for Type II Reporting Period
- Updating Risk Assessments Annually
- Conducting Internal Mock Audits Every Six Months
- Using Dashboards to Monitor Control Health
- Embedding Compliance into Your Security Culture
- Creating a Continuous Compliance Playbook
Module 14: Advanced Topics and Real-World Scenarios - Handling Multi-Cloud Environments in Scope
- Managing Hybrid Workforces in Access Control
- Complying with SOC2 in Agile and Rapid Release Cycles
- Addressing Microservices and Containerised Architectures
- Using APIs in Controlled Processes
- Incorporating AI and Machine Learning Systems
- Securing CI/CD Toolchains and Build Pipelines
- Managing Open Source Software in Production
- Integrating SOC2 with DevSecOps Practices
- Scaling SOC2 for Enterprise-Grade Organisations
- Operating Across Geopolitical Regions with Data Laws
- Handling M&A and Cloud Migration Events
- Managing Third-Party SaaS Tools in Your Stack
- Dealing with Shadow IT During Audits
- Preparing for Unplanned Auditor Scrutiny
Module 15: Certification, Career Advancement, and Next Steps - Completing the Final Assessment to Earn Your Certificate
- Understanding the Value of Your Certificate of Completion from The Art of Service
- Adding Your Certification to LinkedIn, Resume, and Email Signature
- Using Your Knowledge to Lead Compliance Projects
- Transitioning into Roles: Compliance Analyst, GRC Consultant, CISO
- Becoming the Go-To Expert in Your Organisation
- Supporting Sales and Procurement Teams with SOC2 Expertise
- Building Client Trust Through Certifications
- Creating a Personal Compliance Roadmap
- Accessing Exclusive Job Boards and Networking Opportunities
- Joining the Community of Certified Practitioners
- Receiving Updates on Framework Changes and Best Practices
- Exploring Advanced Certifications and Specialisations
- Using Templates and Tools in Future Roles
- Continuing Your Journey with Confidence and Clarity
- What SOC2 Is - and What It Is Not
- Key Differences Between SOC2, SOC1, and SOC3
- Understanding Trust Services Criteria: Security, Availability, Processing Integrity, Confidentiality, Privacy
- Why SOC2 Is Non-Negotiable for SaaS and Cloud-Based Businesses
- The Role of AICPA and the SOC2 Accreditation Framework
- When Your Organization Needs SOC2 Certification
- Identifying Your Report Type: Type I vs Type II
- Common Misconceptions That Delay Compliance
- Understanding Auditor Expectations Before Engagement
- How SOC2 Supports GDPR, HIPAA, and Other Regulatory Frameworks
- The Business Value of SOC2 Beyond Compliance
- How Clients and Partners Use SOC2 Reports in Decision-Making
- Mapping SOC2 to Customer Security Questionnaires
- Evaluating Third-Party Risk Using SOC2
- Reading and Interpreting a SOC2 Report
Module 2: Planning Your SOC2 Program - Building the Business Case for SOC2 to Leadership
- Defining Scope: Systems, Services, and Locations
- Selecting Which Trust Services Criteria Apply to Your Business
- Identifying In-Scope Users, Data, and Processes
- Creating a Realistic SOC2 Timeline and Roadmap
- Estimating Resource and Budget Requirements
- Assembling Your Internal Compliance Team
- Determining Roles: Owner, Champion, Contributor, Reviewer
- Engaging External Auditors: What to Ask and When
- Selecting the Right CPA Firm for Your SOC2 Audit
- Negotiating Auditor Fees and Engagement Terms
- Developing a Risk-Based Approach to Compliance
- Documenting Risk Tolerance and Impact Analysis
- Conducting a Pre-Assessment Gap Analysis
- Building a Compliance Communication Plan
Module 3: Building the Control Environment - Understanding Control Design vs Control Operation
- Differentiating Preventive, Detective, and Corrective Controls
- Mapping Controls to Each Trust Services Criterion
- Defining Control Objectives for Each Requirement
- Writing Clear, Testable, and Measurable Control Statements
- Establishing Control Ownership and Accountability
- Developing Control Monitoring Procedures
- Integrating Controls into Existing IT and Security Policies
- Aligning Controls with ISO 27001, NIST, and CIS Benchmarks
- Creating a Centralized Control Register
- Using RACI Matrices to Assign Control Responsibilities
- Version Controlling Your Control Documentation
- How to Handle Legacy Systems in Your Control Scope
- Establishing Exception Handling and Waiver Processes
- Setting Up Control Review and Approval Workflows
Module 4: Security (Common Criteria CC6.1–CC6.8) - Implementing Logical Access Security Controls
- User Access Provisioning and Deprovisioning Procedures
- Role-Based Access Control (RBAC) Design and Implementation
- Principle of Least Privilege Enforcement
- Managing Shared and Emergency Accounts
- Multi-Factor Authentication (MFA) Requirements
- Password Complexity and Rotation Policies
- Session Timeout and Inactive Login Lockout Rules
- Monitoring and Alerting on Unauthorized Access Attempts
- Conducting Periodic Access Reviews
- Identifying and Removing Orphaned Accounts
- Logging and Retaining Access Events
- Protecting Against Credential Stuffing and Phishing
- Securing Administrative Privileges and Service Accounts
- Implementing Just-In-Time Access Where Applicable
Module 5: Availability (A1.1–A1.5) - Defining System Availability Metrics and Targets
- Mapping Infrastructure Components Affecting Availability
- Developing Network Redundancy and Failover Strategies
- Implementing Monitoring for Downtime and Outages
- Creating Incident Response Procedures for System Outages
- Establishing Performance Monitoring for Critical Services
- Setting Up Alerts for Threshold Breaches
- Documenting Maintenance Windows and Change Notifications
- Managing Third-Party Dependencies Impacting Availability
- Conducting Disaster Recovery Drills
- Testing Backup Restoration Procedures
- Ensuring Distributed Denial of Service (DDoS) Protection
- Validating Data Replication Across Geographic Locations
- Maintaining Redundant Power and Connectivity
- Measuring Uptime and Generating Availability Reports
Module 6: Processing Integrity (PI1.1–PI1.6) - Defining Accuracy and Completeness Requirements
- Validating Data Entry and Processing Inputs
- Implementing Error Detection and Handling Procedures
- Monitoring Data Flow Integrity End-to-End
- Setting Up Automated Data Validation Rules
- Logging and Investigating Processing Errors
- Escalating Processing Failures to Appropriate Teams
- Testing Critical Data Pipelines and Workflows
- Documenting Data Transformation Rules
- Performing Reconciliation of Key Transactions
- Ensuring Timely Processing of Data
- Monitoring for Data Loss or Corruption
- Conducting End-to-End System Testing
- Validating API and Integration Data Accuracy
- Using Sampling Techniques to Test Data Integrity
Module 7: Confidentiality (C1.1–C1.4) - Classifying Data Levels: Public, Internal, Confidential, Restricted
- Implementing Encryption for Data at Rest
- Using TLS 1.2 or Higher for Data in Transit
- Defining Who Can Access Confidential Information
- Redacting Confidential Data in Logs and Reports
- Managing Data Sharing Agreements and NDA Compliance
- Encrypting Backup Media and Removable Storage
- Securing Email Transmission of Sensitive Data
- Monitoring for Unauthorized Disclosure of Confidential Data
- Handling Confidential Data in Development and Testing
- Implementing Data Masking and Tokenization
- Conducting Internal Training on Confidentiality
- Documenting Data Retention and Secure Destruction
- Validating Encryption Key Management
- Performing Regular Audits of Confidential Data Access
Module 8: Privacy (P1.1–P1.5) - Aligning with Privacy Laws: CCPA, GDPR, and State Requirements
- Collecting Only Necessary Personal Data
- Implementing Privacy Notices and Consent Mechanisms
- Allowing Individuals to Access and Delete Their Data
- Documenting Data Subject Request (DSR) Procedures
- Establishing Data Retention and Deletion Policies
- Securing Personal Data Throughout the Lifecycle
- Notifying Data Breaches in a Timely Manner
- Conducting Privacy Impact Assessments (PIAs)
- Managing Data Processors and Subprocessors
- Ensuring Third Parties Comply with Privacy Requirements
- Training Employees on Privacy Obligations
- Logging and Monitoring Personal Data Access
- Mapping Data Flows for Privacy Compliance
- Validating Privacy Controls with Internal Testing
Module 9: Building and Organizing Documentation - Creating a SOC2 Readiness Package
- Writing the System Description Document
- Detailing System Components: People, Processes, Technology
- Defining the Service Commitments and System Boundaries
- Documenting Data Flow Diagrams
- Designing Process Flowcharts for Key Workflows
- Creating Control Implementation Narratives
- Using Standard Templates for Consistency
- Managing Document Version Control
- Organizing Evidence for Auditor Requests
- Building a Centralized Evidence Repository
- Using Automation Tools to Collect Logs and Reports
- Formatting Documents for Auditor Review
- Removing Sensitive Information from Shared Files
- Preparing a Document Index and Table of Contents
Module 10: Evidence Collection and Retention - Understanding Auditor Evidence Requirements
- Defining the Retention Period for Documentation
- Collecting User Access Review Logs
- Gathering System Monitoring and Alert Reports
- Retaining Change Management Records
- Storing Incident Response and Remediation Logs
- Exporting MFA and Authentication Logs
- Compiling Network Security Rule Reviews
- Documenting Periodic Risk Assessments
- Archiving Backup and Recovery Test Results
- Retaining Employee Security Awareness Training Records
- Collecting Privacy Request Handling Logs
- Storing Third-Party Attestations (e.g. Subprocessor SOC2)
- Using Screenshots as Evidence: When and How
- Creating a Master Evidence Tracker Spreadsheet
Module 11: Internal Testing and Remediation - Conducting Control Walkthroughs with Stakeholders
- Running Mock Auditor Interviews
- Performing Sample Testing of Key Controls
- Identifying Control Gaps and Deficiencies
- Documenting Remediation Action Plans
- Assigning Owners and Due Dates for Fixes
- Revalidating Tested Controls After Remediation
- Creating a Pre-Audit Readiness Scorecard
- Running a Internal Readiness Review
- Engaging a Consultant for Pre-Audit Gap Assessment
- Responding to Draft Findings Proactively
- Managing Exceptions and Compensating Controls
- Developing Process to Document Control Improvements
- Establishing Continuous Monitoring Post-Correction
- Writing Root Cause Analysis for Failed Controls
Module 12: The Audit Process Explained - What to Expect During Auditor Onboarding
- Submitting Your Readiness Package
- Preparing for Auditor Inquiry Letters
- Responding to Requests for Information (RFIs)
- Scheduling and Conducting Auditor Interviews
- Facilitating Auditor Access to Evidence
- Managing Auditor Follow-Up Questions
- Receiving Draft Audit Findings
- Validating Accuracy of Auditor Conclusions
- Negotiating Control Descriptions When Necessary
- Addressing Minor vs Major Deficiencies
- Submitting Management Response Letters
- Finalising the System Description with the Auditor
- Receiving the Final SOC2 Report
- Distributing the Report to Customers and Partners
Module 13: Post-Audit Sustainment and Continuous Compliance - Establishing Monthly and Quarterly Compliance Reviews
- Scheduling Recurring Access Reviews
- Updating Documentation After System Changes
- Tracking Change Management Requests
- Automating Evidence Collection Where Possible
- Integrating Controls into DevOps and CI/CD Pipelines
- Monitoring for Scope Creep
- Training New Hires on SOC2 Requirements
- Maintaining Auditor Relationship for Next Cycle
- Planning Ahead for Type II Reporting Period
- Updating Risk Assessments Annually
- Conducting Internal Mock Audits Every Six Months
- Using Dashboards to Monitor Control Health
- Embedding Compliance into Your Security Culture
- Creating a Continuous Compliance Playbook
Module 14: Advanced Topics and Real-World Scenarios - Handling Multi-Cloud Environments in Scope
- Managing Hybrid Workforces in Access Control
- Complying with SOC2 in Agile and Rapid Release Cycles
- Addressing Microservices and Containerised Architectures
- Using APIs in Controlled Processes
- Incorporating AI and Machine Learning Systems
- Securing CI/CD Toolchains and Build Pipelines
- Managing Open Source Software in Production
- Integrating SOC2 with DevSecOps Practices
- Scaling SOC2 for Enterprise-Grade Organisations
- Operating Across Geopolitical Regions with Data Laws
- Handling M&A and Cloud Migration Events
- Managing Third-Party SaaS Tools in Your Stack
- Dealing with Shadow IT During Audits
- Preparing for Unplanned Auditor Scrutiny
Module 15: Certification, Career Advancement, and Next Steps - Completing the Final Assessment to Earn Your Certificate
- Understanding the Value of Your Certificate of Completion from The Art of Service
- Adding Your Certification to LinkedIn, Resume, and Email Signature
- Using Your Knowledge to Lead Compliance Projects
- Transitioning into Roles: Compliance Analyst, GRC Consultant, CISO
- Becoming the Go-To Expert in Your Organisation
- Supporting Sales and Procurement Teams with SOC2 Expertise
- Building Client Trust Through Certifications
- Creating a Personal Compliance Roadmap
- Accessing Exclusive Job Boards and Networking Opportunities
- Joining the Community of Certified Practitioners
- Receiving Updates on Framework Changes and Best Practices
- Exploring Advanced Certifications and Specialisations
- Using Templates and Tools in Future Roles
- Continuing Your Journey with Confidence and Clarity
- Understanding Control Design vs Control Operation
- Differentiating Preventive, Detective, and Corrective Controls
- Mapping Controls to Each Trust Services Criterion
- Defining Control Objectives for Each Requirement
- Writing Clear, Testable, and Measurable Control Statements
- Establishing Control Ownership and Accountability
- Developing Control Monitoring Procedures
- Integrating Controls into Existing IT and Security Policies
- Aligning Controls with ISO 27001, NIST, and CIS Benchmarks
- Creating a Centralized Control Register
- Using RACI Matrices to Assign Control Responsibilities
- Version Controlling Your Control Documentation
- How to Handle Legacy Systems in Your Control Scope
- Establishing Exception Handling and Waiver Processes
- Setting Up Control Review and Approval Workflows
Module 4: Security (Common Criteria CC6.1–CC6.8) - Implementing Logical Access Security Controls
- User Access Provisioning and Deprovisioning Procedures
- Role-Based Access Control (RBAC) Design and Implementation
- Principle of Least Privilege Enforcement
- Managing Shared and Emergency Accounts
- Multi-Factor Authentication (MFA) Requirements
- Password Complexity and Rotation Policies
- Session Timeout and Inactive Login Lockout Rules
- Monitoring and Alerting on Unauthorized Access Attempts
- Conducting Periodic Access Reviews
- Identifying and Removing Orphaned Accounts
- Logging and Retaining Access Events
- Protecting Against Credential Stuffing and Phishing
- Securing Administrative Privileges and Service Accounts
- Implementing Just-In-Time Access Where Applicable
Module 5: Availability (A1.1–A1.5) - Defining System Availability Metrics and Targets
- Mapping Infrastructure Components Affecting Availability
- Developing Network Redundancy and Failover Strategies
- Implementing Monitoring for Downtime and Outages
- Creating Incident Response Procedures for System Outages
- Establishing Performance Monitoring for Critical Services
- Setting Up Alerts for Threshold Breaches
- Documenting Maintenance Windows and Change Notifications
- Managing Third-Party Dependencies Impacting Availability
- Conducting Disaster Recovery Drills
- Testing Backup Restoration Procedures
- Ensuring Distributed Denial of Service (DDoS) Protection
- Validating Data Replication Across Geographic Locations
- Maintaining Redundant Power and Connectivity
- Measuring Uptime and Generating Availability Reports
Module 6: Processing Integrity (PI1.1–PI1.6) - Defining Accuracy and Completeness Requirements
- Validating Data Entry and Processing Inputs
- Implementing Error Detection and Handling Procedures
- Monitoring Data Flow Integrity End-to-End
- Setting Up Automated Data Validation Rules
- Logging and Investigating Processing Errors
- Escalating Processing Failures to Appropriate Teams
- Testing Critical Data Pipelines and Workflows
- Documenting Data Transformation Rules
- Performing Reconciliation of Key Transactions
- Ensuring Timely Processing of Data
- Monitoring for Data Loss or Corruption
- Conducting End-to-End System Testing
- Validating API and Integration Data Accuracy
- Using Sampling Techniques to Test Data Integrity
Module 7: Confidentiality (C1.1–C1.4) - Classifying Data Levels: Public, Internal, Confidential, Restricted
- Implementing Encryption for Data at Rest
- Using TLS 1.2 or Higher for Data in Transit
- Defining Who Can Access Confidential Information
- Redacting Confidential Data in Logs and Reports
- Managing Data Sharing Agreements and NDA Compliance
- Encrypting Backup Media and Removable Storage
- Securing Email Transmission of Sensitive Data
- Monitoring for Unauthorized Disclosure of Confidential Data
- Handling Confidential Data in Development and Testing
- Implementing Data Masking and Tokenization
- Conducting Internal Training on Confidentiality
- Documenting Data Retention and Secure Destruction
- Validating Encryption Key Management
- Performing Regular Audits of Confidential Data Access
Module 8: Privacy (P1.1–P1.5) - Aligning with Privacy Laws: CCPA, GDPR, and State Requirements
- Collecting Only Necessary Personal Data
- Implementing Privacy Notices and Consent Mechanisms
- Allowing Individuals to Access and Delete Their Data
- Documenting Data Subject Request (DSR) Procedures
- Establishing Data Retention and Deletion Policies
- Securing Personal Data Throughout the Lifecycle
- Notifying Data Breaches in a Timely Manner
- Conducting Privacy Impact Assessments (PIAs)
- Managing Data Processors and Subprocessors
- Ensuring Third Parties Comply with Privacy Requirements
- Training Employees on Privacy Obligations
- Logging and Monitoring Personal Data Access
- Mapping Data Flows for Privacy Compliance
- Validating Privacy Controls with Internal Testing
Module 9: Building and Organizing Documentation - Creating a SOC2 Readiness Package
- Writing the System Description Document
- Detailing System Components: People, Processes, Technology
- Defining the Service Commitments and System Boundaries
- Documenting Data Flow Diagrams
- Designing Process Flowcharts for Key Workflows
- Creating Control Implementation Narratives
- Using Standard Templates for Consistency
- Managing Document Version Control
- Organizing Evidence for Auditor Requests
- Building a Centralized Evidence Repository
- Using Automation Tools to Collect Logs and Reports
- Formatting Documents for Auditor Review
- Removing Sensitive Information from Shared Files
- Preparing a Document Index and Table of Contents
Module 10: Evidence Collection and Retention - Understanding Auditor Evidence Requirements
- Defining the Retention Period for Documentation
- Collecting User Access Review Logs
- Gathering System Monitoring and Alert Reports
- Retaining Change Management Records
- Storing Incident Response and Remediation Logs
- Exporting MFA and Authentication Logs
- Compiling Network Security Rule Reviews
- Documenting Periodic Risk Assessments
- Archiving Backup and Recovery Test Results
- Retaining Employee Security Awareness Training Records
- Collecting Privacy Request Handling Logs
- Storing Third-Party Attestations (e.g. Subprocessor SOC2)
- Using Screenshots as Evidence: When and How
- Creating a Master Evidence Tracker Spreadsheet
Module 11: Internal Testing and Remediation - Conducting Control Walkthroughs with Stakeholders
- Running Mock Auditor Interviews
- Performing Sample Testing of Key Controls
- Identifying Control Gaps and Deficiencies
- Documenting Remediation Action Plans
- Assigning Owners and Due Dates for Fixes
- Revalidating Tested Controls After Remediation
- Creating a Pre-Audit Readiness Scorecard
- Running a Internal Readiness Review
- Engaging a Consultant for Pre-Audit Gap Assessment
- Responding to Draft Findings Proactively
- Managing Exceptions and Compensating Controls
- Developing Process to Document Control Improvements
- Establishing Continuous Monitoring Post-Correction
- Writing Root Cause Analysis for Failed Controls
Module 12: The Audit Process Explained - What to Expect During Auditor Onboarding
- Submitting Your Readiness Package
- Preparing for Auditor Inquiry Letters
- Responding to Requests for Information (RFIs)
- Scheduling and Conducting Auditor Interviews
- Facilitating Auditor Access to Evidence
- Managing Auditor Follow-Up Questions
- Receiving Draft Audit Findings
- Validating Accuracy of Auditor Conclusions
- Negotiating Control Descriptions When Necessary
- Addressing Minor vs Major Deficiencies
- Submitting Management Response Letters
- Finalising the System Description with the Auditor
- Receiving the Final SOC2 Report
- Distributing the Report to Customers and Partners
Module 13: Post-Audit Sustainment and Continuous Compliance - Establishing Monthly and Quarterly Compliance Reviews
- Scheduling Recurring Access Reviews
- Updating Documentation After System Changes
- Tracking Change Management Requests
- Automating Evidence Collection Where Possible
- Integrating Controls into DevOps and CI/CD Pipelines
- Monitoring for Scope Creep
- Training New Hires on SOC2 Requirements
- Maintaining Auditor Relationship for Next Cycle
- Planning Ahead for Type II Reporting Period
- Updating Risk Assessments Annually
- Conducting Internal Mock Audits Every Six Months
- Using Dashboards to Monitor Control Health
- Embedding Compliance into Your Security Culture
- Creating a Continuous Compliance Playbook
Module 14: Advanced Topics and Real-World Scenarios - Handling Multi-Cloud Environments in Scope
- Managing Hybrid Workforces in Access Control
- Complying with SOC2 in Agile and Rapid Release Cycles
- Addressing Microservices and Containerised Architectures
- Using APIs in Controlled Processes
- Incorporating AI and Machine Learning Systems
- Securing CI/CD Toolchains and Build Pipelines
- Managing Open Source Software in Production
- Integrating SOC2 with DevSecOps Practices
- Scaling SOC2 for Enterprise-Grade Organisations
- Operating Across Geopolitical Regions with Data Laws
- Handling M&A and Cloud Migration Events
- Managing Third-Party SaaS Tools in Your Stack
- Dealing with Shadow IT During Audits
- Preparing for Unplanned Auditor Scrutiny
Module 15: Certification, Career Advancement, and Next Steps - Completing the Final Assessment to Earn Your Certificate
- Understanding the Value of Your Certificate of Completion from The Art of Service
- Adding Your Certification to LinkedIn, Resume, and Email Signature
- Using Your Knowledge to Lead Compliance Projects
- Transitioning into Roles: Compliance Analyst, GRC Consultant, CISO
- Becoming the Go-To Expert in Your Organisation
- Supporting Sales and Procurement Teams with SOC2 Expertise
- Building Client Trust Through Certifications
- Creating a Personal Compliance Roadmap
- Accessing Exclusive Job Boards and Networking Opportunities
- Joining the Community of Certified Practitioners
- Receiving Updates on Framework Changes and Best Practices
- Exploring Advanced Certifications and Specialisations
- Using Templates and Tools in Future Roles
- Continuing Your Journey with Confidence and Clarity
- Defining System Availability Metrics and Targets
- Mapping Infrastructure Components Affecting Availability
- Developing Network Redundancy and Failover Strategies
- Implementing Monitoring for Downtime and Outages
- Creating Incident Response Procedures for System Outages
- Establishing Performance Monitoring for Critical Services
- Setting Up Alerts for Threshold Breaches
- Documenting Maintenance Windows and Change Notifications
- Managing Third-Party Dependencies Impacting Availability
- Conducting Disaster Recovery Drills
- Testing Backup Restoration Procedures
- Ensuring Distributed Denial of Service (DDoS) Protection
- Validating Data Replication Across Geographic Locations
- Maintaining Redundant Power and Connectivity
- Measuring Uptime and Generating Availability Reports
Module 6: Processing Integrity (PI1.1–PI1.6) - Defining Accuracy and Completeness Requirements
- Validating Data Entry and Processing Inputs
- Implementing Error Detection and Handling Procedures
- Monitoring Data Flow Integrity End-to-End
- Setting Up Automated Data Validation Rules
- Logging and Investigating Processing Errors
- Escalating Processing Failures to Appropriate Teams
- Testing Critical Data Pipelines and Workflows
- Documenting Data Transformation Rules
- Performing Reconciliation of Key Transactions
- Ensuring Timely Processing of Data
- Monitoring for Data Loss or Corruption
- Conducting End-to-End System Testing
- Validating API and Integration Data Accuracy
- Using Sampling Techniques to Test Data Integrity
Module 7: Confidentiality (C1.1–C1.4) - Classifying Data Levels: Public, Internal, Confidential, Restricted
- Implementing Encryption for Data at Rest
- Using TLS 1.2 or Higher for Data in Transit
- Defining Who Can Access Confidential Information
- Redacting Confidential Data in Logs and Reports
- Managing Data Sharing Agreements and NDA Compliance
- Encrypting Backup Media and Removable Storage
- Securing Email Transmission of Sensitive Data
- Monitoring for Unauthorized Disclosure of Confidential Data
- Handling Confidential Data in Development and Testing
- Implementing Data Masking and Tokenization
- Conducting Internal Training on Confidentiality
- Documenting Data Retention and Secure Destruction
- Validating Encryption Key Management
- Performing Regular Audits of Confidential Data Access
Module 8: Privacy (P1.1–P1.5) - Aligning with Privacy Laws: CCPA, GDPR, and State Requirements
- Collecting Only Necessary Personal Data
- Implementing Privacy Notices and Consent Mechanisms
- Allowing Individuals to Access and Delete Their Data
- Documenting Data Subject Request (DSR) Procedures
- Establishing Data Retention and Deletion Policies
- Securing Personal Data Throughout the Lifecycle
- Notifying Data Breaches in a Timely Manner
- Conducting Privacy Impact Assessments (PIAs)
- Managing Data Processors and Subprocessors
- Ensuring Third Parties Comply with Privacy Requirements
- Training Employees on Privacy Obligations
- Logging and Monitoring Personal Data Access
- Mapping Data Flows for Privacy Compliance
- Validating Privacy Controls with Internal Testing
Module 9: Building and Organizing Documentation - Creating a SOC2 Readiness Package
- Writing the System Description Document
- Detailing System Components: People, Processes, Technology
- Defining the Service Commitments and System Boundaries
- Documenting Data Flow Diagrams
- Designing Process Flowcharts for Key Workflows
- Creating Control Implementation Narratives
- Using Standard Templates for Consistency
- Managing Document Version Control
- Organizing Evidence for Auditor Requests
- Building a Centralized Evidence Repository
- Using Automation Tools to Collect Logs and Reports
- Formatting Documents for Auditor Review
- Removing Sensitive Information from Shared Files
- Preparing a Document Index and Table of Contents
Module 10: Evidence Collection and Retention - Understanding Auditor Evidence Requirements
- Defining the Retention Period for Documentation
- Collecting User Access Review Logs
- Gathering System Monitoring and Alert Reports
- Retaining Change Management Records
- Storing Incident Response and Remediation Logs
- Exporting MFA and Authentication Logs
- Compiling Network Security Rule Reviews
- Documenting Periodic Risk Assessments
- Archiving Backup and Recovery Test Results
- Retaining Employee Security Awareness Training Records
- Collecting Privacy Request Handling Logs
- Storing Third-Party Attestations (e.g. Subprocessor SOC2)
- Using Screenshots as Evidence: When and How
- Creating a Master Evidence Tracker Spreadsheet
Module 11: Internal Testing and Remediation - Conducting Control Walkthroughs with Stakeholders
- Running Mock Auditor Interviews
- Performing Sample Testing of Key Controls
- Identifying Control Gaps and Deficiencies
- Documenting Remediation Action Plans
- Assigning Owners and Due Dates for Fixes
- Revalidating Tested Controls After Remediation
- Creating a Pre-Audit Readiness Scorecard
- Running a Internal Readiness Review
- Engaging a Consultant for Pre-Audit Gap Assessment
- Responding to Draft Findings Proactively
- Managing Exceptions and Compensating Controls
- Developing Process to Document Control Improvements
- Establishing Continuous Monitoring Post-Correction
- Writing Root Cause Analysis for Failed Controls
Module 12: The Audit Process Explained - What to Expect During Auditor Onboarding
- Submitting Your Readiness Package
- Preparing for Auditor Inquiry Letters
- Responding to Requests for Information (RFIs)
- Scheduling and Conducting Auditor Interviews
- Facilitating Auditor Access to Evidence
- Managing Auditor Follow-Up Questions
- Receiving Draft Audit Findings
- Validating Accuracy of Auditor Conclusions
- Negotiating Control Descriptions When Necessary
- Addressing Minor vs Major Deficiencies
- Submitting Management Response Letters
- Finalising the System Description with the Auditor
- Receiving the Final SOC2 Report
- Distributing the Report to Customers and Partners
Module 13: Post-Audit Sustainment and Continuous Compliance - Establishing Monthly and Quarterly Compliance Reviews
- Scheduling Recurring Access Reviews
- Updating Documentation After System Changes
- Tracking Change Management Requests
- Automating Evidence Collection Where Possible
- Integrating Controls into DevOps and CI/CD Pipelines
- Monitoring for Scope Creep
- Training New Hires on SOC2 Requirements
- Maintaining Auditor Relationship for Next Cycle
- Planning Ahead for Type II Reporting Period
- Updating Risk Assessments Annually
- Conducting Internal Mock Audits Every Six Months
- Using Dashboards to Monitor Control Health
- Embedding Compliance into Your Security Culture
- Creating a Continuous Compliance Playbook
Module 14: Advanced Topics and Real-World Scenarios - Handling Multi-Cloud Environments in Scope
- Managing Hybrid Workforces in Access Control
- Complying with SOC2 in Agile and Rapid Release Cycles
- Addressing Microservices and Containerised Architectures
- Using APIs in Controlled Processes
- Incorporating AI and Machine Learning Systems
- Securing CI/CD Toolchains and Build Pipelines
- Managing Open Source Software in Production
- Integrating SOC2 with DevSecOps Practices
- Scaling SOC2 for Enterprise-Grade Organisations
- Operating Across Geopolitical Regions with Data Laws
- Handling M&A and Cloud Migration Events
- Managing Third-Party SaaS Tools in Your Stack
- Dealing with Shadow IT During Audits
- Preparing for Unplanned Auditor Scrutiny
Module 15: Certification, Career Advancement, and Next Steps - Completing the Final Assessment to Earn Your Certificate
- Understanding the Value of Your Certificate of Completion from The Art of Service
- Adding Your Certification to LinkedIn, Resume, and Email Signature
- Using Your Knowledge to Lead Compliance Projects
- Transitioning into Roles: Compliance Analyst, GRC Consultant, CISO
- Becoming the Go-To Expert in Your Organisation
- Supporting Sales and Procurement Teams with SOC2 Expertise
- Building Client Trust Through Certifications
- Creating a Personal Compliance Roadmap
- Accessing Exclusive Job Boards and Networking Opportunities
- Joining the Community of Certified Practitioners
- Receiving Updates on Framework Changes and Best Practices
- Exploring Advanced Certifications and Specialisations
- Using Templates and Tools in Future Roles
- Continuing Your Journey with Confidence and Clarity
- Classifying Data Levels: Public, Internal, Confidential, Restricted
- Implementing Encryption for Data at Rest
- Using TLS 1.2 or Higher for Data in Transit
- Defining Who Can Access Confidential Information
- Redacting Confidential Data in Logs and Reports
- Managing Data Sharing Agreements and NDA Compliance
- Encrypting Backup Media and Removable Storage
- Securing Email Transmission of Sensitive Data
- Monitoring for Unauthorized Disclosure of Confidential Data
- Handling Confidential Data in Development and Testing
- Implementing Data Masking and Tokenization
- Conducting Internal Training on Confidentiality
- Documenting Data Retention and Secure Destruction
- Validating Encryption Key Management
- Performing Regular Audits of Confidential Data Access
Module 8: Privacy (P1.1–P1.5) - Aligning with Privacy Laws: CCPA, GDPR, and State Requirements
- Collecting Only Necessary Personal Data
- Implementing Privacy Notices and Consent Mechanisms
- Allowing Individuals to Access and Delete Their Data
- Documenting Data Subject Request (DSR) Procedures
- Establishing Data Retention and Deletion Policies
- Securing Personal Data Throughout the Lifecycle
- Notifying Data Breaches in a Timely Manner
- Conducting Privacy Impact Assessments (PIAs)
- Managing Data Processors and Subprocessors
- Ensuring Third Parties Comply with Privacy Requirements
- Training Employees on Privacy Obligations
- Logging and Monitoring Personal Data Access
- Mapping Data Flows for Privacy Compliance
- Validating Privacy Controls with Internal Testing
Module 9: Building and Organizing Documentation - Creating a SOC2 Readiness Package
- Writing the System Description Document
- Detailing System Components: People, Processes, Technology
- Defining the Service Commitments and System Boundaries
- Documenting Data Flow Diagrams
- Designing Process Flowcharts for Key Workflows
- Creating Control Implementation Narratives
- Using Standard Templates for Consistency
- Managing Document Version Control
- Organizing Evidence for Auditor Requests
- Building a Centralized Evidence Repository
- Using Automation Tools to Collect Logs and Reports
- Formatting Documents for Auditor Review
- Removing Sensitive Information from Shared Files
- Preparing a Document Index and Table of Contents
Module 10: Evidence Collection and Retention - Understanding Auditor Evidence Requirements
- Defining the Retention Period for Documentation
- Collecting User Access Review Logs
- Gathering System Monitoring and Alert Reports
- Retaining Change Management Records
- Storing Incident Response and Remediation Logs
- Exporting MFA and Authentication Logs
- Compiling Network Security Rule Reviews
- Documenting Periodic Risk Assessments
- Archiving Backup and Recovery Test Results
- Retaining Employee Security Awareness Training Records
- Collecting Privacy Request Handling Logs
- Storing Third-Party Attestations (e.g. Subprocessor SOC2)
- Using Screenshots as Evidence: When and How
- Creating a Master Evidence Tracker Spreadsheet
Module 11: Internal Testing and Remediation - Conducting Control Walkthroughs with Stakeholders
- Running Mock Auditor Interviews
- Performing Sample Testing of Key Controls
- Identifying Control Gaps and Deficiencies
- Documenting Remediation Action Plans
- Assigning Owners and Due Dates for Fixes
- Revalidating Tested Controls After Remediation
- Creating a Pre-Audit Readiness Scorecard
- Running a Internal Readiness Review
- Engaging a Consultant for Pre-Audit Gap Assessment
- Responding to Draft Findings Proactively
- Managing Exceptions and Compensating Controls
- Developing Process to Document Control Improvements
- Establishing Continuous Monitoring Post-Correction
- Writing Root Cause Analysis for Failed Controls
Module 12: The Audit Process Explained - What to Expect During Auditor Onboarding
- Submitting Your Readiness Package
- Preparing for Auditor Inquiry Letters
- Responding to Requests for Information (RFIs)
- Scheduling and Conducting Auditor Interviews
- Facilitating Auditor Access to Evidence
- Managing Auditor Follow-Up Questions
- Receiving Draft Audit Findings
- Validating Accuracy of Auditor Conclusions
- Negotiating Control Descriptions When Necessary
- Addressing Minor vs Major Deficiencies
- Submitting Management Response Letters
- Finalising the System Description with the Auditor
- Receiving the Final SOC2 Report
- Distributing the Report to Customers and Partners
Module 13: Post-Audit Sustainment and Continuous Compliance - Establishing Monthly and Quarterly Compliance Reviews
- Scheduling Recurring Access Reviews
- Updating Documentation After System Changes
- Tracking Change Management Requests
- Automating Evidence Collection Where Possible
- Integrating Controls into DevOps and CI/CD Pipelines
- Monitoring for Scope Creep
- Training New Hires on SOC2 Requirements
- Maintaining Auditor Relationship for Next Cycle
- Planning Ahead for Type II Reporting Period
- Updating Risk Assessments Annually
- Conducting Internal Mock Audits Every Six Months
- Using Dashboards to Monitor Control Health
- Embedding Compliance into Your Security Culture
- Creating a Continuous Compliance Playbook
Module 14: Advanced Topics and Real-World Scenarios - Handling Multi-Cloud Environments in Scope
- Managing Hybrid Workforces in Access Control
- Complying with SOC2 in Agile and Rapid Release Cycles
- Addressing Microservices and Containerised Architectures
- Using APIs in Controlled Processes
- Incorporating AI and Machine Learning Systems
- Securing CI/CD Toolchains and Build Pipelines
- Managing Open Source Software in Production
- Integrating SOC2 with DevSecOps Practices
- Scaling SOC2 for Enterprise-Grade Organisations
- Operating Across Geopolitical Regions with Data Laws
- Handling M&A and Cloud Migration Events
- Managing Third-Party SaaS Tools in Your Stack
- Dealing with Shadow IT During Audits
- Preparing for Unplanned Auditor Scrutiny
Module 15: Certification, Career Advancement, and Next Steps - Completing the Final Assessment to Earn Your Certificate
- Understanding the Value of Your Certificate of Completion from The Art of Service
- Adding Your Certification to LinkedIn, Resume, and Email Signature
- Using Your Knowledge to Lead Compliance Projects
- Transitioning into Roles: Compliance Analyst, GRC Consultant, CISO
- Becoming the Go-To Expert in Your Organisation
- Supporting Sales and Procurement Teams with SOC2 Expertise
- Building Client Trust Through Certifications
- Creating a Personal Compliance Roadmap
- Accessing Exclusive Job Boards and Networking Opportunities
- Joining the Community of Certified Practitioners
- Receiving Updates on Framework Changes and Best Practices
- Exploring Advanced Certifications and Specialisations
- Using Templates and Tools in Future Roles
- Continuing Your Journey with Confidence and Clarity
- Creating a SOC2 Readiness Package
- Writing the System Description Document
- Detailing System Components: People, Processes, Technology
- Defining the Service Commitments and System Boundaries
- Documenting Data Flow Diagrams
- Designing Process Flowcharts for Key Workflows
- Creating Control Implementation Narratives
- Using Standard Templates for Consistency
- Managing Document Version Control
- Organizing Evidence for Auditor Requests
- Building a Centralized Evidence Repository
- Using Automation Tools to Collect Logs and Reports
- Formatting Documents for Auditor Review
- Removing Sensitive Information from Shared Files
- Preparing a Document Index and Table of Contents
Module 10: Evidence Collection and Retention - Understanding Auditor Evidence Requirements
- Defining the Retention Period for Documentation
- Collecting User Access Review Logs
- Gathering System Monitoring and Alert Reports
- Retaining Change Management Records
- Storing Incident Response and Remediation Logs
- Exporting MFA and Authentication Logs
- Compiling Network Security Rule Reviews
- Documenting Periodic Risk Assessments
- Archiving Backup and Recovery Test Results
- Retaining Employee Security Awareness Training Records
- Collecting Privacy Request Handling Logs
- Storing Third-Party Attestations (e.g. Subprocessor SOC2)
- Using Screenshots as Evidence: When and How
- Creating a Master Evidence Tracker Spreadsheet
Module 11: Internal Testing and Remediation - Conducting Control Walkthroughs with Stakeholders
- Running Mock Auditor Interviews
- Performing Sample Testing of Key Controls
- Identifying Control Gaps and Deficiencies
- Documenting Remediation Action Plans
- Assigning Owners and Due Dates for Fixes
- Revalidating Tested Controls After Remediation
- Creating a Pre-Audit Readiness Scorecard
- Running a Internal Readiness Review
- Engaging a Consultant for Pre-Audit Gap Assessment
- Responding to Draft Findings Proactively
- Managing Exceptions and Compensating Controls
- Developing Process to Document Control Improvements
- Establishing Continuous Monitoring Post-Correction
- Writing Root Cause Analysis for Failed Controls
Module 12: The Audit Process Explained - What to Expect During Auditor Onboarding
- Submitting Your Readiness Package
- Preparing for Auditor Inquiry Letters
- Responding to Requests for Information (RFIs)
- Scheduling and Conducting Auditor Interviews
- Facilitating Auditor Access to Evidence
- Managing Auditor Follow-Up Questions
- Receiving Draft Audit Findings
- Validating Accuracy of Auditor Conclusions
- Negotiating Control Descriptions When Necessary
- Addressing Minor vs Major Deficiencies
- Submitting Management Response Letters
- Finalising the System Description with the Auditor
- Receiving the Final SOC2 Report
- Distributing the Report to Customers and Partners
Module 13: Post-Audit Sustainment and Continuous Compliance - Establishing Monthly and Quarterly Compliance Reviews
- Scheduling Recurring Access Reviews
- Updating Documentation After System Changes
- Tracking Change Management Requests
- Automating Evidence Collection Where Possible
- Integrating Controls into DevOps and CI/CD Pipelines
- Monitoring for Scope Creep
- Training New Hires on SOC2 Requirements
- Maintaining Auditor Relationship for Next Cycle
- Planning Ahead for Type II Reporting Period
- Updating Risk Assessments Annually
- Conducting Internal Mock Audits Every Six Months
- Using Dashboards to Monitor Control Health
- Embedding Compliance into Your Security Culture
- Creating a Continuous Compliance Playbook
Module 14: Advanced Topics and Real-World Scenarios - Handling Multi-Cloud Environments in Scope
- Managing Hybrid Workforces in Access Control
- Complying with SOC2 in Agile and Rapid Release Cycles
- Addressing Microservices and Containerised Architectures
- Using APIs in Controlled Processes
- Incorporating AI and Machine Learning Systems
- Securing CI/CD Toolchains and Build Pipelines
- Managing Open Source Software in Production
- Integrating SOC2 with DevSecOps Practices
- Scaling SOC2 for Enterprise-Grade Organisations
- Operating Across Geopolitical Regions with Data Laws
- Handling M&A and Cloud Migration Events
- Managing Third-Party SaaS Tools in Your Stack
- Dealing with Shadow IT During Audits
- Preparing for Unplanned Auditor Scrutiny
Module 15: Certification, Career Advancement, and Next Steps - Completing the Final Assessment to Earn Your Certificate
- Understanding the Value of Your Certificate of Completion from The Art of Service
- Adding Your Certification to LinkedIn, Resume, and Email Signature
- Using Your Knowledge to Lead Compliance Projects
- Transitioning into Roles: Compliance Analyst, GRC Consultant, CISO
- Becoming the Go-To Expert in Your Organisation
- Supporting Sales and Procurement Teams with SOC2 Expertise
- Building Client Trust Through Certifications
- Creating a Personal Compliance Roadmap
- Accessing Exclusive Job Boards and Networking Opportunities
- Joining the Community of Certified Practitioners
- Receiving Updates on Framework Changes and Best Practices
- Exploring Advanced Certifications and Specialisations
- Using Templates and Tools in Future Roles
- Continuing Your Journey with Confidence and Clarity
- Conducting Control Walkthroughs with Stakeholders
- Running Mock Auditor Interviews
- Performing Sample Testing of Key Controls
- Identifying Control Gaps and Deficiencies
- Documenting Remediation Action Plans
- Assigning Owners and Due Dates for Fixes
- Revalidating Tested Controls After Remediation
- Creating a Pre-Audit Readiness Scorecard
- Running a Internal Readiness Review
- Engaging a Consultant for Pre-Audit Gap Assessment
- Responding to Draft Findings Proactively
- Managing Exceptions and Compensating Controls
- Developing Process to Document Control Improvements
- Establishing Continuous Monitoring Post-Correction
- Writing Root Cause Analysis for Failed Controls
Module 12: The Audit Process Explained - What to Expect During Auditor Onboarding
- Submitting Your Readiness Package
- Preparing for Auditor Inquiry Letters
- Responding to Requests for Information (RFIs)
- Scheduling and Conducting Auditor Interviews
- Facilitating Auditor Access to Evidence
- Managing Auditor Follow-Up Questions
- Receiving Draft Audit Findings
- Validating Accuracy of Auditor Conclusions
- Negotiating Control Descriptions When Necessary
- Addressing Minor vs Major Deficiencies
- Submitting Management Response Letters
- Finalising the System Description with the Auditor
- Receiving the Final SOC2 Report
- Distributing the Report to Customers and Partners
Module 13: Post-Audit Sustainment and Continuous Compliance - Establishing Monthly and Quarterly Compliance Reviews
- Scheduling Recurring Access Reviews
- Updating Documentation After System Changes
- Tracking Change Management Requests
- Automating Evidence Collection Where Possible
- Integrating Controls into DevOps and CI/CD Pipelines
- Monitoring for Scope Creep
- Training New Hires on SOC2 Requirements
- Maintaining Auditor Relationship for Next Cycle
- Planning Ahead for Type II Reporting Period
- Updating Risk Assessments Annually
- Conducting Internal Mock Audits Every Six Months
- Using Dashboards to Monitor Control Health
- Embedding Compliance into Your Security Culture
- Creating a Continuous Compliance Playbook
Module 14: Advanced Topics and Real-World Scenarios - Handling Multi-Cloud Environments in Scope
- Managing Hybrid Workforces in Access Control
- Complying with SOC2 in Agile and Rapid Release Cycles
- Addressing Microservices and Containerised Architectures
- Using APIs in Controlled Processes
- Incorporating AI and Machine Learning Systems
- Securing CI/CD Toolchains and Build Pipelines
- Managing Open Source Software in Production
- Integrating SOC2 with DevSecOps Practices
- Scaling SOC2 for Enterprise-Grade Organisations
- Operating Across Geopolitical Regions with Data Laws
- Handling M&A and Cloud Migration Events
- Managing Third-Party SaaS Tools in Your Stack
- Dealing with Shadow IT During Audits
- Preparing for Unplanned Auditor Scrutiny
Module 15: Certification, Career Advancement, and Next Steps - Completing the Final Assessment to Earn Your Certificate
- Understanding the Value of Your Certificate of Completion from The Art of Service
- Adding Your Certification to LinkedIn, Resume, and Email Signature
- Using Your Knowledge to Lead Compliance Projects
- Transitioning into Roles: Compliance Analyst, GRC Consultant, CISO
- Becoming the Go-To Expert in Your Organisation
- Supporting Sales and Procurement Teams with SOC2 Expertise
- Building Client Trust Through Certifications
- Creating a Personal Compliance Roadmap
- Accessing Exclusive Job Boards and Networking Opportunities
- Joining the Community of Certified Practitioners
- Receiving Updates on Framework Changes and Best Practices
- Exploring Advanced Certifications and Specialisations
- Using Templates and Tools in Future Roles
- Continuing Your Journey with Confidence and Clarity
- Establishing Monthly and Quarterly Compliance Reviews
- Scheduling Recurring Access Reviews
- Updating Documentation After System Changes
- Tracking Change Management Requests
- Automating Evidence Collection Where Possible
- Integrating Controls into DevOps and CI/CD Pipelines
- Monitoring for Scope Creep
- Training New Hires on SOC2 Requirements
- Maintaining Auditor Relationship for Next Cycle
- Planning Ahead for Type II Reporting Period
- Updating Risk Assessments Annually
- Conducting Internal Mock Audits Every Six Months
- Using Dashboards to Monitor Control Health
- Embedding Compliance into Your Security Culture
- Creating a Continuous Compliance Playbook
Module 14: Advanced Topics and Real-World Scenarios - Handling Multi-Cloud Environments in Scope
- Managing Hybrid Workforces in Access Control
- Complying with SOC2 in Agile and Rapid Release Cycles
- Addressing Microservices and Containerised Architectures
- Using APIs in Controlled Processes
- Incorporating AI and Machine Learning Systems
- Securing CI/CD Toolchains and Build Pipelines
- Managing Open Source Software in Production
- Integrating SOC2 with DevSecOps Practices
- Scaling SOC2 for Enterprise-Grade Organisations
- Operating Across Geopolitical Regions with Data Laws
- Handling M&A and Cloud Migration Events
- Managing Third-Party SaaS Tools in Your Stack
- Dealing with Shadow IT During Audits
- Preparing for Unplanned Auditor Scrutiny
Module 15: Certification, Career Advancement, and Next Steps - Completing the Final Assessment to Earn Your Certificate
- Understanding the Value of Your Certificate of Completion from The Art of Service
- Adding Your Certification to LinkedIn, Resume, and Email Signature
- Using Your Knowledge to Lead Compliance Projects
- Transitioning into Roles: Compliance Analyst, GRC Consultant, CISO
- Becoming the Go-To Expert in Your Organisation
- Supporting Sales and Procurement Teams with SOC2 Expertise
- Building Client Trust Through Certifications
- Creating a Personal Compliance Roadmap
- Accessing Exclusive Job Boards and Networking Opportunities
- Joining the Community of Certified Practitioners
- Receiving Updates on Framework Changes and Best Practices
- Exploring Advanced Certifications and Specialisations
- Using Templates and Tools in Future Roles
- Continuing Your Journey with Confidence and Clarity
- Completing the Final Assessment to Earn Your Certificate
- Understanding the Value of Your Certificate of Completion from The Art of Service
- Adding Your Certification to LinkedIn, Resume, and Email Signature
- Using Your Knowledge to Lead Compliance Projects
- Transitioning into Roles: Compliance Analyst, GRC Consultant, CISO
- Becoming the Go-To Expert in Your Organisation
- Supporting Sales and Procurement Teams with SOC2 Expertise
- Building Client Trust Through Certifications
- Creating a Personal Compliance Roadmap
- Accessing Exclusive Job Boards and Networking Opportunities
- Joining the Community of Certified Practitioners
- Receiving Updates on Framework Changes and Best Practices
- Exploring Advanced Certifications and Specialisations
- Using Templates and Tools in Future Roles
- Continuing Your Journey with Confidence and Clarity