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Software Change, Configuration and Release Management Essentials

Software Change, Configuration and Release Management Essentials

$199.00
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Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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Software Change, Configuration and Release Management Essentials

Master the skills required to effectively manage software changes, configurations, and releases with our comprehensive course. Upon completion, participants will receive a certificate issued by The Art of Service.



Course Overview

This course is designed to provide a thorough understanding of software change, configuration, and release management. Through a combination of interactive lessons, hands-on projects, and real-world applications, participants will gain the knowledge and skills necessary to excel in this critical area.



Course Outline

Module 1: Introduction to Software Change, Configuration and Release Management

  • Overview of software change management
  • Understanding configuration management
  • Release management fundamentals
  • The importance of integration and coordination

Module 2: Software Change Management

  • Change management processes and procedures
  • Request for Change (RFC) and Change Advisory Board (CAB)
  • Change impact assessment and risk management
  • Change implementation and verification

Module 3: Configuration Management

  • Configuration management principles and practices
  • Configuration identification, control, and status accounting
  • Configuration management database (CMDB) and its role
  • Configuration management best practices

Module 4: Release Management

  • Release management processes and planning
  • Release types (major, minor, emergency) and their characteristics
  • Release build, deployment, and verification
  • Release management tools and techniques

Module 5: Integration and Coordination

  • Integrating change, configuration, and release management
  • Coordination with other IT service management processes
  • Communication and stakeholder management
  • Measuring and reporting performance

Module 6: Tools and Techniques

  • Overview of change, configuration, and release management tools
  • Tool selection and implementation
  • Using tools to automate and streamline processes
  • Best practices for tool integration and customization

Module 7: Real-World Applications and Case Studies

  • Real-world examples of software change, configuration, and release management
  • Case studies of successful implementations
  • Lessons learned and best practices
  • Applying knowledge to real-world scenarios

Module 8: Course Wrap-Up and Certification

  • Summary of key takeaways
  • Certification process and requirements
  • Post-course support and resources
  • Continuing education and professional development


Course Features

  • Interactive and engaging: Learn through a combination of interactive lessons, hands-on projects, and real-world applications.
  • Comprehensive and up-to-date: Stay current with the latest best practices and trends in software change, configuration, and release management.
  • Personalized learning: Learn at your own pace and on your own schedule.
  • Expert instructors: Learn from experienced professionals with real-world expertise.
  • Certification: Receive a certificate upon completion, issued by The Art of Service.
  • Flexible learning: Access course materials on your computer, tablet, or mobile device.
  • User-friendly: Navigate easily through the course with our intuitive interface.
  • Community-driven: Connect with other participants and instructors through our online community.
  • Actionable insights: Apply knowledge and skills to real-world scenarios.
  • Hands-on projects: Practice and reinforce learning through hands-on projects.
  • Bite-sized lessons: Learn in manageable chunks, making it easier to fit into a busy schedule.
  • Lifetime access: Access course materials for as long as you need.
  • Gamification: Stay motivated with our gamification features.
  • Progress tracking: Monitor your progress and stay on track.


What to Expect

Upon completing this course, participants will have a comprehensive understanding of software change, configuration, and release management. They will be able to effectively manage software changes, configurations, and releases, and will be well-prepared to take on more senior roles or specialize in this critical area.

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