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Strategic Supplier Relationship Management; Unlocking Business Growth

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Strategic Supplier Relationship Management: Unlocking Business Growth



Course Overview

This comprehensive course is designed to equip you with the knowledge and skills needed to develop and maintain strategic relationships with your suppliers, driving business growth and success. Through interactive and engaging content, expert instructors, and real-world applications, you'll gain a deep understanding of the principles and best practices of Strategic Supplier Relationship Management (SSRM).



Course Objectives

  • Understand the importance of strategic supplier relationships in driving business growth
  • Develop a comprehensive understanding of the SSRM framework and its application
  • Learn how to identify, evaluate, and select strategic suppliers
  • Understand how to build and maintain collaborative relationships with suppliers
  • Develop effective communication and negotiation skills
  • Learn how to manage conflicts and disputes with suppliers
  • Understand how to measure and evaluate the performance of strategic suppliers
  • Develop a plan to implement SSRM in your organization


Course Outline

Module 1: Introduction to Strategic Supplier Relationship Management

  • Defining SSRM and its importance in business
  • Understanding the benefits of SSRM
  • Overview of the SSRM framework
  • Case studies: Successful SSRM implementations

Module 2: Identifying and Evaluating Strategic Suppliers

  • Criteria for identifying strategic suppliers
  • Evaluation methods: RFI, RFP, and RFQ
  • Assessing supplier capabilities and risks
  • Creating a supplier evaluation framework

Module 3: Building and Maintaining Collaborative Relationships

  • Understanding supplier needs and expectations
  • Developing a communication strategy
  • Building trust and credibility with suppliers
  • Managing conflicts and disputes

Module 4: Effective Communication and Negotiation Skills

  • Understanding effective communication principles
  • Developing a negotiation strategy
  • Managing power dynamics in negotiations
  • Case studies: Successful negotiation outcomes

Module 5: Managing Conflicts and Disputes

  • Understanding the sources of conflict
  • Developing a conflict resolution strategy
  • Managing disputes and litigation
  • Case studies: Conflict resolution outcomes

Module 6: Measuring and Evaluating Supplier Performance

  • Developing a performance evaluation framework
  • Metrics for measuring supplier performance
  • Conducting regular business reviews
  • Case studies: Supplier performance evaluation outcomes

Module 7: Implementing SSRM in Your Organization

  • Developing a business case for SSRM
  • Creating a project plan for SSRM implementation
  • Identifying and addressing potential roadblocks
  • Case studies: Successful SSRM implementations

Module 8: Advanced Topics in SSRM

  • Understanding the role of technology in SSRM
  • Developing a supplier diversity strategy
  • Managing global supplier relationships
  • Case studies: Advanced SSRM topics


Course Features

  • Interactive and engaging content: Learn through a combination of video lessons, interactive quizzes, and hands-on projects
  • Expert instructors: Our instructors have extensive experience in SSRM and procurement
  • Real-world applications: Learn from case studies and examples of successful SSRM implementations
  • Certification: Receive a certificate upon completion, issued by The Art of Service
  • Flexible learning: Access course content on-demand, at your own pace
  • User-friendly platform: Easy to navigate and use, on desktop or mobile devices
  • Community-driven: Connect with peers and instructors through our online community
  • Actionable insights: Apply learnings to your work immediately, with actionable takeaways
  • Hands-on projects: Apply learnings to real-world scenarios, with hands-on projects
  • Bite-sized lessons: Learn in short, focused lessons, with bite-sized content
  • Lifetime access: Access course content forever, with lifetime access
  • Gamification: Engage with course content, with gamification elements
  • Progress tracking: Track your progress, with our progress tracking feature


Certificate

Upon completion of the course, you will receive a certificate issued by The Art of Service. This certificate is a testament to your knowledge and skills in Strategic Supplier Relationship Management, and can be used to demonstrate your expertise to employers, clients, and peers.

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