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Supplier Relationship Management Program Implementation Essentials

Supplier Relationship Management Program Implementation Essentials

$199.00
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Supplier Relationship Management Program Implementation Essentials



Course Overview

This comprehensive course is designed to equip professionals with the knowledge and skills necessary to implement a successful Supplier Relationship Management (SRM) program. Upon completion, participants will receive a certificate issued by The Art of Service.



Course Objectives

  • Understand the principles and benefits of SRM
  • Develop a comprehensive SRM strategy
  • Identify and categorize suppliers
  • Implement effective supplier engagement and communication strategies
  • Manage supplier performance and risk
  • Foster collaborative relationships with suppliers
  • Measure and analyze SRM program performance


Course Outline

Module 1: Introduction to Supplier Relationship Management

  • Defining SRM and its importance
  • Benefits of SRM
  • SRM maturity models
  • Case studies: successful SRM implementations

Module 2: SRM Strategy Development

  • Understanding business objectives and requirements
  • Conducting a supplier segmentation analysis
  • Developing an SRM strategy and roadmap
  • Identifying key stakeholders and their roles

Module 3: Supplier Identification and Categorization

  • Supplier identification and mapping
  • Supplier categorization methods
  • Developing a supplier categorization framework
  • Case study: supplier categorization in practice

Module 4: Supplier Engagement and Communication

  • Effective communication strategies for SRM
  • Building trust and rapport with suppliers
  • Supplier engagement models and techniques
  • Best practices for supplier meetings and negotiations

Module 5: Supplier Performance Management

  • Setting supplier performance metrics and KPIs
  • Monitoring and evaluating supplier performance
  • Addressing supplier performance issues
  • Case study: supplier performance management in action

Module 6: Supplier Risk Management

  • Identifying and assessing supplier risk
  • Developing a supplier risk management plan
  • Mitigating supplier risk
  • Monitoring and reviewing supplier risk

Module 7: Collaborative SRM

  • Principles of collaborative SRM
  • Building collaborative relationships with suppliers
  • Implementing collaborative SRM practices
  • Case study: collaborative SRM in practice

Module 8: SRM Performance Measurement and Analysis

  • Developing SRM metrics and KPIs
  • Measuring and analyzing SRM program performance
  • Using data to inform SRM decisions
  • Case study: SRM performance measurement and analysis

Module 9: SRM Implementation Roadmap

  • Creating an SRM implementation plan
  • Prioritizing SRM initiatives
  • Establishing an SRM governance structure
  • Change management for SRM implementation

Module 10: Sustaining and Improving SRM

  • Maintaining SRM momentum
  • Continuously improving SRM practices
  • Staying up-to-date with SRM best practices
  • Case study: sustaining and improving SRM


Course Features

  • Interactive and engaging learning experience
  • Comprehensive and up-to-date course content
  • Personalized learning approach
  • Practical and real-world applications
  • Expert instructors with extensive experience in SRM
  • Certificate upon completion issued by The Art of Service
  • Flexible learning options to suit your needs
  • User-friendly and mobile-accessible course platform
  • Community-driven discussion forums
  • Actionable insights and hands-on projects
  • Bite-sized lessons for easy learning
  • Lifetime access to course materials
  • Gamification and progress tracking to motivate learning


What to Expect

Upon completing this course, you will have the knowledge, skills, and confidence to implement a successful SRM program. You will receive a certificate issued by The Art of Service, demonstrating your expertise in SRM.

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