Supportability Toolkit

Save time, empower your teams and effectively upgrade your processes with access to this practical Supportability Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Supportability related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Supportability specific requirements:

STEP 1: Get your bearings

Start with...


• The latest quick edition of the Supportability Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.


Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…


• Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation


Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 998 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Supportability improvements can be made.

Examples; 10 of the 998 standard requirements:


1. Do the architecture graphics present a top level view of the systems interoperability requirements with other current and known future systems?
   
   

2. Is there sufficient supporting data available to obtain the appropriate justification and approval for other than full and open competition?
   
   

3. Will the contract capitalize on expanded use of electronic commerce/electronic data exchange to do business?
   
   

4. Does the ord establish information systems support objectives for initial and full operational capabilities?
   
   

5. What contractual design tools were/are employed to ensure reliability is built in early on in the program?
   
   

6. How does your organization reorient its decision making processes to ensure that it buys the right things?
   
   

7. How does the program provide or plan to provide information about program data so that it can be accessed?
   
   

8. Should the program manager be held fully accountable for high cost overruns to the point of legal action?
   
   

9. Are there items or subsystems in the inventory that can be used to reduce development risk/requirements?
   
   

10. What are the positive and negative aspects of the current and anticipated culture of your organization?
    
    


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:


• The workbook is the latest in-depth complete edition of the Supportability book in PDF containing 998 requirements, which criteria correspond to the criteria in...


Your Supportability self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:


• The Self-Assessment Excel Dashboard; with the Supportability Self-Assessment and Scorecard you will develop a clear picture of which Supportability areas need attention, which requirements you should focus on and who will be responsible for them:
  
  


• Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix

• Gives you a professional Dashboard to guide and perform a thorough Supportability Self-Assessment

• Is secure: Ensures offline data protection of your Self-Assessment results

• Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:



STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Supportability projects with the 62 implementation resources:


• 62 step-by-step Supportability Project Management Form Templates covering over 1500 Supportability project requirements and success criteria:


Examples; 10 of the check box criteria:


1. Requirements Management Plan: Is stakeholder risk tolerance an important factor for the requirements process in this Supportability project?
   
   

2. Stakeholder Analysis Matrix: Does your organization have bad debt or cash-flow problems?
   
   

3. Source Selection Criteria: What are the steps in performing a cost/tech tradeoff?
   
   

4. Schedule Management Plan: Has a structured approach been used to break work effort into manageable components (WBS)?
   
   

5. Change Request: Should a more thorough impact analysis be conducted?
   
   

6. Procurement Management Plan: Is a pmo (Supportability project management office) in place which provides oversight to the Supportability project?
   
   

7. Team Member Performance Assessment: What instructional strategies were developed/incorporated (e.g., direct instruction, indirect instruction, experiential learning, independent study, interactive instruction)?
   
   

8. Scope Management Plan: Does the Supportability project team have the skills necessary to successfully complete current Supportability project(s) and support the application?
   
   

9. Roles and Responsibilities: Accountabilities: what are the roles and responsibilities of individual team members?
   
   

10. Project Scope Statement: Who will you recommend approve the change, and when do you recommend the change reviews occur?


 
Step-by-step and complete Supportability Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


• 1.1 Supportability project Charter

• 1.2 Stakeholder Register

• 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:


• 2.1 Supportability project Management Plan

• 2.2 Scope Management Plan

• 2.3 Requirements Management Plan

• 2.4 Requirements Documentation

• 2.5 Requirements Traceability Matrix

• 2.6 Supportability project Scope Statement

• 2.7 Assumption and Constraint Log

• 2.8 Work Breakdown Structure

• 2.9 WBS Dictionary

• 2.10 Schedule Management Plan

• 2.11 Activity List

• 2.12 Activity Attributes

• 2.13 Milestone List

• 2.14 Network Diagram

• 2.15 Activity Resource Requirements

• 2.16 Resource Breakdown Structure

• 2.17 Activity Duration Estimates

• 2.18 Duration Estimating Worksheet

• 2.19 Supportability project Schedule

• 2.20 Cost Management Plan

• 2.21 Activity Cost Estimates

• 2.22 Cost Estimating Worksheet

• 2.23 Cost Baseline

• 2.24 Quality Management Plan

• 2.25 Quality Metrics

• 2.26 Process Improvement Plan

• 2.27 Responsibility Assignment Matrix

• 2.28 Roles and Responsibilities

• 2.29 Human Resource Management Plan

• 2.30 Communications Management Plan

• 2.31 Risk Management Plan

• 2.32 Risk Register

• 2.33 Probability and Impact Assessment

• 2.34 Probability and Impact Matrix

• 2.35 Risk Data Sheet

• 2.36 Procurement Management Plan

• 2.37 Source Selection Criteria

• 2.38 Stakeholder Management Plan

• 2.39 Change Management Plan


3.0 Executing Process Group:


• 3.1 Team Member Status Report

• 3.2 Change Request

• 3.3 Change Log

• 3.4 Decision Log

• 3.5 Quality Audit

• 3.6 Team Directory

• 3.7 Team Operating Agreement

• 3.8 Team Performance Assessment

• 3.9 Team Member Performance Assessment

• 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:


• 4.1 Supportability project Performance Report

• 4.2 Variance Analysis

• 4.3 Earned Value Status

• 4.4 Risk Audit

• 4.5 Contractor Status Report

• 4.6 Formal Acceptance


5.0 Closing Process Group:


• 5.1 Procurement Audit

• 5.2 Contract Close-Out

• 5.3 Supportability project or Phase Close-Out

• 5.4 Lessons Learned


Results

With this Three Step process you will have all the tools you need for any Supportability project with this in-depth Supportability Toolkit.

In using the Toolkit you will be better able to:


• Diagnose Supportability projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices

• Implement evidence-based best practice strategies aligned with overall goals

• Integrate recent advances in Supportability and put process design strategies into practice according to best practice guidelines


Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Supportability investments work better.

This Supportability All-Inclusive Toolkit enables You to be that person.

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.