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Sustainable Event Management; Mastering ISO 20121 for Seamless Execution

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Sustainable Event Management: Mastering ISO 20121 for Seamless Execution



Course Overview

This comprehensive course is designed to equip event professionals with the knowledge and skills necessary to plan, manage, and execute sustainable events in accordance with the ISO 20121 standard. Participants will learn how to minimize the environmental, social, and economic impacts of their events, while also improving the overall attendee experience.



Course Objectives

  • Understand the principles and benefits of sustainable event management
  • Learn how to apply the ISO 20121 standard to event planning and management
  • Develop skills in assessing and mitigating event-related risks and impacts
  • Discover how to create a sustainable event management system (SEMS)
  • Understand how to engage stakeholders and promote sustainability throughout the event supply chain
  • Learn how to measure and report event sustainability performance
  • Develop a comprehensive understanding of sustainable event management best practices


Course Outline

Module 1: Introduction to Sustainable Event Management

  • Defining sustainable event management
  • The benefits of sustainable event management
  • Overview of the ISO 20121 standard
  • Understanding the event sustainability context

Module 2: Event Sustainability Principles and Frameworks

  • Understanding event sustainability principles
  • Introduction to event sustainability frameworks and models
  • The role of stakeholders in event sustainability
  • Creating a sustainable event management policy

Module 3: Assessing and Mitigating Event-Related Risks and Impacts

  • Identifying event-related risks and impacts
  • Assessing event-related risks and impacts
  • Mitigating event-related risks and impacts
  • Developing a risk management plan

Module 4: Creating a Sustainable Event Management System (SEMS)

  • Defining a SEMS
  • Establishing a SEMS framework
  • Developing a SEMS policy
  • Implementing a SEMS

Module 5: Engaging Stakeholders and Promoting Sustainability

  • Identifying stakeholders
  • Engaging stakeholders
  • Promoting sustainability throughout the event supply chain
  • Developing a stakeholder engagement plan

Module 6: Measuring and Reporting Event Sustainability Performance

  • Defining event sustainability performance metrics
  • Measuring event sustainability performance
  • Reporting event sustainability performance
  • Developing a sustainability reporting plan

Module 7: Sustainable Event Management Best Practices

  • Understanding sustainable event management best practices
  • Implementing sustainable event management best practices
  • Creating a sustainable event management checklist
  • Developing a sustainable event management action plan

Module 8: ISO 20121 Certification and Compliance

  • Understanding ISO 20121 certification and compliance
  • Preparing for ISO 20121 certification
  • Maintaining ISO 20121 certification
  • Developing an ISO 20121 compliance plan


Course Features

  • Interactive and engaging: The course includes interactive elements, such as quizzes, games, and discussions, to keep participants engaged and motivated.
  • Comprehensive and personalized: The course covers all aspects of sustainable event management and provides personalized feedback and support.
  • Up-to-date and practical: The course includes the latest research, trends, and best practices in sustainable event management, as well as practical examples and case studies.
  • Real-world applications: The course provides opportunities for participants to apply their knowledge and skills in real-world scenarios.
  • High-quality content: The course includes high-quality content, including videos, readings, and interactive elements.
  • Expert instructors: The course is taught by expert instructors with extensive experience in sustainable event management.
  • Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
  • Flexible learning: The course is available online and can be completed at any time, from any location.
  • User-friendly: The course is easy to navigate and includes user-friendly features, such as clear instructions and technical support.
  • Mobile-accessible: The course can be accessed on mobile devices, making it easy to learn on-the-go.
  • Community-driven: The course includes a community of participants and instructors, providing opportunities for networking and collaboration.
  • Actionable insights: The course provides actionable insights and practical advice, allowing participants to apply their knowledge and skills in real-world scenarios.
  • Hands-on projects: The course includes hands-on projects and activities, providing opportunities for participants to apply their knowledge and skills.
  • Bite-sized lessons: The course includes bite-sized lessons, making it easy to learn and retain information.
  • Lifetime access: Participants have lifetime access to the course, allowing them to review and revisit material at any time.
  • Gamification: The course includes gamification elements, such as points and badges, to make learning fun and engaging.
  • Progress tracking: The course includes progress tracking, allowing participants to track their progress and stay motivated.
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