synchronous communications Complete Self-Assessment

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This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in synchronous communications assessment.

'Very fast implementation. Easy to start using the self-assessment.' - Service Owner, Business Intelligence in the Manufacturing Industry

'Our experience has been good. A primary reason we chose The Art of Service was good vendor communications and follow-through during the sales process. Many of the other vendors we evaluated provided a poor sales experience. The Art of Service's self-assessment has a great user interface and is easy to use out of the box for non- and technically minded individuals. Comprehensive self-service support is available online. Overall, we have been happy with The Art of Service' - Director, Database Operations in the Education Industry

'Easy to get started and easy to use. Great product and support when needed.' - Mike, Data Centre Solutions Provider at Cisco Systems

What Is The synchronous communications Self-Assessment?

The synchronous communications Self-Assessment's Purpose is:

  • To help our clients to reduce their effort in the synchronous communications work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every synchronous communications task and that every synchronous communications outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring synchronous communications opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored synchronous communications advise with structured going-forward plans

All the tools you need to an in-depth synchronous communications Self-Assessment. Featuring 621 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which synchronous communications improvements can be made.

What You Get:

The synchronous communications Complete Self-Assessment Excel Dashboard

  • Ensures you don't miss anything: 621 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide and perform a thorough synchronous communications Self-Assessment
  • Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The synchronous communications Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment


In using the Self-Assessment you will be better able to:

  • Diagnose synchronous communications projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in synchronous communications and process design strategies into practice according to best practice guidelines

Assess and define synchronous communications with this synchronous communications Self Assessment. Sample questions from the Complete, 621 Questions, Self-Assessment:

  • Recognize Question: In a project to restructure synchronous communications outcomes, which stakeholders would you involve?
  • Define Question: How can we improve synchronous communications?
  • Measure Question: How would one define synchronous communications leadership?
  • Analyze Question: What will drive synchronous communications change?
  • Improve Question: Which customers cant participate in our synchronous communications domain because they lack skills, wealth, or convenient access to existing solutions?
  • Control Question: Who is responsible for ensuring appropriate resources (time, people and money) are allocated to synchronous communications?
  • Sustain Question: Meeting the challenge: are missed synchronous communications opportunities costing us money?

Value [to you] of the synchronous communications Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal synchronous communications Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee's annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us - we are here to help.

13 Reviews Hide Reviews Show Reviews

  • 5
    Thank you, this is perfect - I will certainly be recommending Self Assessment dashboards to all - I can not wait to tell my colleagues on Monday.

    Posted by Unknown on 22nd Nov 2017

    MEL F. Change Management Professional

  • 5
    I have been looking at the document, and it is quite extensive.

    Posted by Unknown on 22nd Nov 2017

    PENGILLY W. Director IT & Logistics at a leading University

  • 5
    I really like the format. Simple but quite powerful. I will make sure to share my views with Amazon. Thanks again.

    Posted by Unknown on 22nd Nov 2017

    CARL M. Senior Solutions Architect

  • 5
    Thank you, these are great!

    Posted by Unknown on 22nd Nov 2017

    NATALIE F. Healthcare Information Technology Consultant

  • 5
    CARSTEN B. Experienced safety and quality enabler

    Posted by Unknown on 22nd Nov 2017

    So far I have only had time to browse it very superficially, but form that it looks very comprehensive and at the same time practical. As soon as I find time I will do a short item on it on my literature pages and point risk management professionals in your direction. Have a great day, and all the best!!

  • 5
    I have gone through the array of your works and they are simply awesome! Great job you have been doing.

    Posted by Unknown on 22nd Nov 2017

    KENNETH O. MD/CEO, Emerging Media

  • 5
    CAKE.HR A Review of The Art of Service HR Analytics Complete Self-Assessment: Will This Excel Based, Offline Tool Help HR Analytics Implementation?

    Posted by Unknown on 22nd Nov 2017

    The Verdict: The HR Analytics Complete Self-Assessment package ticks a lot of checkboxes, especially for businesses testing the BI waters for Human Resource decision making and performance enhancement and for companies that cannot have a full-time data professional on payroll to guide the initial implementation of their HR analytics drive.

  • 5
    The Self Assessment is deemed qualified, accurate and comprehensive as a Guidance that Incorporates the NIST Cybersecurity Framework.

    Posted by Unknown on 22nd Nov 2017

    U.S. DEPARTMENT OF COMMERCE, NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY (NIST)

  • 5
    DAVID S. Director Organisational performance

    Posted by Unknown on 22nd Nov 2017

    Honestly - at the extremely low outlay - the capacity to accelerate your journey, increase productivity and be a more informed buyer (when combined with what actual business problems you are trying to solve) I would be extremely hard pressed to not undertake it.