Skip to main content

Target Operating Model; A Complete Guide (2021 Edition)

$199.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
Your guarantee:
30-day money-back guarantee — no questions asked
Who trusts this:
Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
Adding to cart… The item has been added

Target Operating Model: A Complete Guide (2021 Edition) Curriculum



Course Overview

This comprehensive course provides a thorough understanding of the Target Operating Model (TOM) and its application in various industries. Participants will gain hands-on experience in designing and implementing a TOM that aligns with their organization's goals and objectives.



Course Objectives

  • Understand the concept of Target Operating Model and its importance in organizational transformation
  • Learn how to design and implement a TOM that aligns with organizational goals and objectives
  • Develop skills in analyzing and optimizing business processes
  • Gain knowledge of best practices in TOM implementation
  • Apply TOM principles to real-world scenarios


Course Outline

Module 1: Introduction to Target Operating Model

  • Definition and concept of Target Operating Model
  • History and evolution of TOM
  • Importance of TOM in organizational transformation
  • Benefits of implementing a TOM

Module 2: Designing a Target Operating Model

  • Understanding organizational goals and objectives
  • Identifying key business processes
  • Designing a TOM framework
  • Developing a TOM roadmap

Module 3: Business Process Analysis and Optimization

  • Introduction to business process analysis
  • Identifying and mapping business processes
  • Analyzing and optimizing business processes
  • Implementing process improvements

Module 4: Organizational Design and Governance

  • Understanding organizational design principles
  • Designing an organizational structure
  • Establishing governance frameworks
  • Defining roles and responsibilities

Module 5: Technology and Infrastructure

  • Understanding technology and infrastructure requirements
  • Designing a technology architecture
  • Implementing technology solutions
  • Managing infrastructure and operations

Module 6: People and Culture

  • Understanding the importance of people and culture
  • Designing a people strategy
  • Developing a culture framework
  • Implementing people and culture initiatives

Module 7: Implementation and Sustainability

  • Developing an implementation plan
  • Managing change and transformation
  • Sustaining a TOM over time
  • Continuously improving a TOM

Module 8: Case Studies and Best Practices

  • Real-world case studies of TOM implementation
  • Best practices in TOM design and implementation
  • Lessons learned from successful TOM implementations
  • Common pitfalls and challenges


Course Features

  • Interactive and Engaging: The course includes interactive elements, such as quizzes, games, and discussions, to keep participants engaged and motivated.
  • Comprehensive and Personalized: The course provides a comprehensive understanding of TOM and its application, with personalized support and feedback from expert instructors.
  • Up-to-date and Practical: The course is updated with the latest trends and best practices in TOM, with a focus on practical application and real-world scenarios.
  • High-quality Content: The course features high-quality content, including video lectures, readings, and case studies, designed to provide a thorough understanding of TOM.
  • Expert Instructors: The course is taught by expert instructors with extensive experience in TOM design and implementation.
  • Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
  • Flexible Learning: The course is designed to be flexible and accommodating, with participants able to learn at their own pace and on their own schedule.
  • User-friendly and Mobile-accessible: The course is delivered through a user-friendly and mobile-accessible platform, allowing participants to access course materials and engage with instructors and peers from anywhere.
  • Community-driven: The course includes a community-driven aspect, with participants able to connect with peers and instructors through discussion forums and live sessions.
  • Actionable Insights: The course provides actionable insights and practical advice, allowing participants to apply TOM principles to real-world scenarios.
  • Hands-on Projects: The course includes hands-on projects and case studies, allowing participants to apply TOM principles to real-world scenarios.
  • Bite-sized Lessons: The course is delivered in bite-sized lessons, allowing participants to learn and absorb information in a manageable and effective way.
  • Lifetime Access: Participants receive lifetime access to course materials, allowing them to review and revisit course content as needed.
  • Gamification and Progress Tracking: The course includes gamification elements and progress tracking, allowing participants to track their progress and stay motivated.


Certificate of Completion

Upon completion of the course, participants receive a certificate issued by The Art of Service, recognizing their achievement and demonstrating their expertise in Target Operating Model design and implementation.

,