Target Operating Model: A Complete Guide Certification Training
Course Overview This comprehensive course is designed to equip participants with the knowledge and skills required to develop and implement a Target Operating Model (TOM) that drives business success. The course is interactive, engaging, and practical, with a focus on real-world applications.
Course Objectives - Understand the concept of a Target Operating Model and its importance in driving business success
- Learn how to develop a TOM that aligns with the organization's strategy and goals
- Understand how to analyze and design business processes, organizational structure, and technology architecture
- Learn how to implement and sustain a TOM that drives business outcomes
Course Outline Module 1: Introduction to Target Operating Model
- Definition and importance of a Target Operating Model
- Benefits of a well-designed TOM
- Key components of a TOM
- Case studies: Successful TOM implementations
Module 2: Understanding Business Strategy and Goals
- Understanding business strategy and goals
- Analyzing the organization's vision, mission, and objectives
- Identifying key stakeholders and their expectations
- Aligning the TOM with business strategy and goals
Module 3: Analyzing Business Processes
- Understanding business processes and their importance
- Analyzing current business processes
- Identifying areas for improvement
- Designing future-state business processes
Module 4: Designing Organizational Structure
- Understanding organizational structure and its importance
- Analyzing current organizational structure
- Designing a future-state organizational structure
- Identifying key roles and responsibilities
Module 5: Technology Architecture
- Understanding technology architecture and its importance
- Analyzing current technology architecture
- Designing a future-state technology architecture
- Identifying key technology enablers
Module 6: Implementing and Sustaining a TOM
- Developing an implementation plan
- Identifying and managing change
- Monitoring and measuring TOM performance
- Sustaining a TOM over time
Module 7: Case Studies and Group Work
- Real-world case studies: TOM implementations
- Group work: Developing a TOM for a fictional organization
- Presentations and feedback
Course Features - Interactive and engaging: The course is designed to be interactive and engaging, with a mix of lectures, discussions, group work, and case studies.
- Comprehensive and up-to-date: The course covers all aspects of TOM, from understanding business strategy and goals to implementing and sustaining a TOM.
- Practical and real-world: The course is focused on practical, real-world applications, with case studies and group work.
- Expert instructors: The course is taught by experienced instructors who are experts in TOM.
- Certification: Participants receive a certificate upon completion, issued by The Art of Service.
- Flexible learning: The course is designed to be flexible, with online access and mobile accessibility.
- User-friendly: The course is user-friendly, with easy navigation and clear instructions.
- Community-driven: The course includes a community-driven component, with discussion forums and group work.
- Actionable insights: The course provides actionable insights and practical advice.
- Hands-on projects: The course includes hands-on projects and group work.
- Bite-sized lessons: The course is broken down into bite-sized lessons, making it easy to digest.
- Lifetime access: Participants have lifetime access to the course materials.
- Gamification: The course includes gamification elements, such as progress tracking and rewards.
What to Expect Upon completion of the course, participants can expect to: - Have a comprehensive understanding of TOM and its importance
- Be able to develop and implement a TOM that drives business success
- Have the skills and knowledge to analyze and design business processes, organizational structure, and technology architecture
- Be able to sustain a TOM over time
- Receive a certificate upon completion, issued by The Art of Service
,
- Understand the concept of a Target Operating Model and its importance in driving business success
- Learn how to develop a TOM that aligns with the organization's strategy and goals
- Understand how to analyze and design business processes, organizational structure, and technology architecture
- Learn how to implement and sustain a TOM that drives business outcomes
Course Outline Module 1: Introduction to Target Operating Model
- Definition and importance of a Target Operating Model
- Benefits of a well-designed TOM
- Key components of a TOM
- Case studies: Successful TOM implementations
Module 2: Understanding Business Strategy and Goals
- Understanding business strategy and goals
- Analyzing the organization's vision, mission, and objectives
- Identifying key stakeholders and their expectations
- Aligning the TOM with business strategy and goals
Module 3: Analyzing Business Processes
- Understanding business processes and their importance
- Analyzing current business processes
- Identifying areas for improvement
- Designing future-state business processes
Module 4: Designing Organizational Structure
- Understanding organizational structure and its importance
- Analyzing current organizational structure
- Designing a future-state organizational structure
- Identifying key roles and responsibilities
Module 5: Technology Architecture
- Understanding technology architecture and its importance
- Analyzing current technology architecture
- Designing a future-state technology architecture
- Identifying key technology enablers
Module 6: Implementing and Sustaining a TOM
- Developing an implementation plan
- Identifying and managing change
- Monitoring and measuring TOM performance
- Sustaining a TOM over time
Module 7: Case Studies and Group Work
- Real-world case studies: TOM implementations
- Group work: Developing a TOM for a fictional organization
- Presentations and feedback
Course Features - Interactive and engaging: The course is designed to be interactive and engaging, with a mix of lectures, discussions, group work, and case studies.
- Comprehensive and up-to-date: The course covers all aspects of TOM, from understanding business strategy and goals to implementing and sustaining a TOM.
- Practical and real-world: The course is focused on practical, real-world applications, with case studies and group work.
- Expert instructors: The course is taught by experienced instructors who are experts in TOM.
- Certification: Participants receive a certificate upon completion, issued by The Art of Service.
- Flexible learning: The course is designed to be flexible, with online access and mobile accessibility.
- User-friendly: The course is user-friendly, with easy navigation and clear instructions.
- Community-driven: The course includes a community-driven component, with discussion forums and group work.
- Actionable insights: The course provides actionable insights and practical advice.
- Hands-on projects: The course includes hands-on projects and group work.
- Bite-sized lessons: The course is broken down into bite-sized lessons, making it easy to digest.
- Lifetime access: Participants have lifetime access to the course materials.
- Gamification: The course includes gamification elements, such as progress tracking and rewards.
What to Expect Upon completion of the course, participants can expect to: - Have a comprehensive understanding of TOM and its importance
- Be able to develop and implement a TOM that drives business success
- Have the skills and knowledge to analyze and design business processes, organizational structure, and technology architecture
- Be able to sustain a TOM over time
- Receive a certificate upon completion, issued by The Art of Service
,
- Interactive and engaging: The course is designed to be interactive and engaging, with a mix of lectures, discussions, group work, and case studies.
- Comprehensive and up-to-date: The course covers all aspects of TOM, from understanding business strategy and goals to implementing and sustaining a TOM.
- Practical and real-world: The course is focused on practical, real-world applications, with case studies and group work.
- Expert instructors: The course is taught by experienced instructors who are experts in TOM.
- Certification: Participants receive a certificate upon completion, issued by The Art of Service.
- Flexible learning: The course is designed to be flexible, with online access and mobile accessibility.
- User-friendly: The course is user-friendly, with easy navigation and clear instructions.
- Community-driven: The course includes a community-driven component, with discussion forums and group work.
- Actionable insights: The course provides actionable insights and practical advice.
- Hands-on projects: The course includes hands-on projects and group work.
- Bite-sized lessons: The course is broken down into bite-sized lessons, making it easy to digest.
- Lifetime access: Participants have lifetime access to the course materials.
- Gamification: The course includes gamification elements, such as progress tracking and rewards.