Target Operating Model Implementation and Self-Assessment Mastery Course Curriculum
This comprehensive course is designed to equip participants with the knowledge, skills, and best practices required to implement a Target Operating Model (TOM) and conduct self-assessments to drive business excellence. Upon completion, participants will receive a
Certificate of Completion issued by
The Art of Service.
Course Overview The Target Operating Model Implementation and Self-Assessment Mastery course is an extensive program that covers over 80 topics, organized into 8 chapters. The course is designed to be interactive, engaging, and comprehensive, with a focus on practical, real-world applications.
Course Outline Chapter 1: Introduction to Target Operating Model (TOM)
- Definition and Overview of TOM
- Benefits of Implementing TOM
- TOM Framework and Components
- Understanding Business Architecture
- Aligning TOM with Business Strategy
Chapter 2: Designing a Target Operating Model
- Identifying Business Requirements
- Analyzing Current State and Identifying Gaps
- Designing the Future State Operating Model
- Developing a TOM Roadmap
- Stakeholder Management and Communication
Chapter 3: Implementing a Target Operating Model
- Change Management and Organizational Design
- Process Redesign and Optimization
- Technology Enablement and Integration
- Metrics and Performance Management
- Implementation Planning and Execution
Chapter 4: Self-Assessment and Maturity Models
- Introduction to Self-Assessment
- Maturity Models and Frameworks
- Conducting a Self-Assessment
- Identifying Areas for Improvement
- Developing a Self-Assessment Roadmap
Chapter 5: TOM Implementation and Self-Assessment Tools and Techniques
- TOM Design and Implementation Tools
- Self-Assessment Frameworks and Templates
- Data Collection and Analysis Techniques
- Stakeholder Engagement and Communication Strategies
- Change Management and Training Plans
Chapter 6: Case Studies and Best Practices
- Real-World TOM Implementation Examples
- Lessons Learned and Best Practices
- Industry-Specific TOM Considerations
- Benchmarking and Comparison
- Emerging Trends and Future Directions
Chapter 7: Sustaining and Improving TOM
- Monitoring and Evaluating TOM Performance
- Continuous Improvement and Refining TOM
- Embedding a Culture of Continuous Improvement
- Maintaining Stakeholder Engagement
- Reviewing and Updating the TOM Roadmap
Chapter 8: Putting it all Together - Final Project
- Applying Course Concepts to a Real-World Scenario
- Developing a Comprehensive TOM Implementation Plan
- Conducting a Self-Assessment and Identifying Areas for Improvement
- Presenting the Final Project
- Receiving Feedback and Guidance
Course Features This course is designed to be: - Interactive: Engaging video lessons, quizzes, and assessments
- Comprehensive: Covers over 80 topics, organized into 8 chapters
- Personalized: Opportunities for feedback and guidance from expert instructors
- Up-to-date: Incorporates the latest best practices and industry trends
- Practical: Focuses on real-world applications and case studies
- User-friendly: Mobile-accessible and easy to navigate
- Community-driven: Opportunities for discussion and collaboration with peers
- Actionable insights: Provides practical takeaways and recommendations
- Hands-on projects: Applies course concepts to real-world scenarios
- Bite-sized lessons: Broken down into manageable, digestible chunks
- Lifetime access: Access to course materials and updates for a lifetime
- Gamification: Incorporates game-like elements to enhance engagement and motivation
- Progress tracking: Allows participants to track their progress and stay on track
Upon completion, participants will receive a Certificate of Completion issued by The Art of Service, demonstrating their mastery of Target Operating Model Implementation and Self-Assessment.,