Target Operating Model Self-Assessment and Implementation Toolkit
Course Overview This comprehensive course is designed to equip participants with the knowledge, skills, and tools necessary to develop and implement a Target Operating Model (TOM) that aligns with their organization's strategic objectives. Through a combination of interactive lessons, real-world case studies, and hands-on projects, participants will gain a deep understanding of the TOM framework and its application in various industries.
Course Objectives - Understand the concept of a Target Operating Model and its importance in driving business success
- Learn how to conduct a comprehensive self-assessment of their organization's current operating model
- Develop a tailored TOM that aligns with their organization's strategic objectives
- Implement the TOM framework in their organization, including the design of operating processes, organizational structure, and technology infrastructure
- Monitor and evaluate the effectiveness of the TOM and make adjustments as needed
Course Outline Module 1: Introduction to Target Operating Model
- Defining a Target Operating Model
- Benefits of a TOM
- Key components of a TOM
- Industry examples of successful TOM implementation
Module 2: Understanding Your Current Operating Model
- Conducting a current state assessment
- Identifying strengths, weaknesses, opportunities, and threats (SWOT analysis)
- Analyzing business processes and operating metrics
- Understanding the role of technology in the current operating model
Module 3: Designing Your Target Operating Model
- Defining the TOM vision and objectives
- Identifying the key elements of the TOM
- Designing the operating processes and organizational structure
- Developing a technology roadmap to support the TOM
Module 4: Implementing Your Target Operating Model
- Developing an implementation plan
- Establishing a governance structure to oversee implementation
- Managing change and stakeholder engagement
- Monitoring and evaluating implementation progress
Module 5: Operating Model Innovation and Continuous Improvement
- Staying ahead of the competition through innovation
- Leveraging technology to drive operating model innovation
- Embedding a culture of continuous improvement
- Using data and analytics to inform operating model decisions
Module 6: Case Studies and Group Work
- Real-world case studies of TOM implementation
- Group work to apply TOM concepts to a hypothetical organization
- Presentations and feedback from instructors
Course Features - Interactive Lessons: Engaging video lessons with interactive elements to reinforce learning
- Real-World Case Studies: Practical examples of TOM implementation in various industries
- Hands-On Projects: Opportunities to apply TOM concepts to a hypothetical organization
- Bite-Sized Lessons: Lessons are broken down into manageable chunks to facilitate learning
- Lifetime Access: Access to course materials for a lifetime
- Gamification: Interactive elements and gamification features to enhance engagement
- Progress Tracking: Ability to track progress and earn badges
- Community-Driven: Access to a community of peers and instructors for support and discussion
- Certification: Certificate of Completion issued by The Art of Service upon completion of the course
- Flexible Learning: Learn at your own pace, anytime, anywhere
- User-Friendly: Course platform is designed to be user-friendly and mobile-accessible
- Expert Instructors: Instructors are experienced professionals with expertise in TOM
- High-Quality Content: Course content is comprehensive, up-to-date, and of high quality
- Practical Insights: Course provides actionable insights and practical advice
Certificate of Completion Upon completion of the course, participants will receive a Certificate of Completion issued by The Art of Service. This certificate is a recognition of the participant's commitment to professional development and their expertise in Target Operating Model.,
- Understand the concept of a Target Operating Model and its importance in driving business success
- Learn how to conduct a comprehensive self-assessment of their organization's current operating model
- Develop a tailored TOM that aligns with their organization's strategic objectives
- Implement the TOM framework in their organization, including the design of operating processes, organizational structure, and technology infrastructure
- Monitor and evaluate the effectiveness of the TOM and make adjustments as needed
Course Outline Module 1: Introduction to Target Operating Model
- Defining a Target Operating Model
- Benefits of a TOM
- Key components of a TOM
- Industry examples of successful TOM implementation
Module 2: Understanding Your Current Operating Model
- Conducting a current state assessment
- Identifying strengths, weaknesses, opportunities, and threats (SWOT analysis)
- Analyzing business processes and operating metrics
- Understanding the role of technology in the current operating model
Module 3: Designing Your Target Operating Model
- Defining the TOM vision and objectives
- Identifying the key elements of the TOM
- Designing the operating processes and organizational structure
- Developing a technology roadmap to support the TOM
Module 4: Implementing Your Target Operating Model
- Developing an implementation plan
- Establishing a governance structure to oversee implementation
- Managing change and stakeholder engagement
- Monitoring and evaluating implementation progress
Module 5: Operating Model Innovation and Continuous Improvement
- Staying ahead of the competition through innovation
- Leveraging technology to drive operating model innovation
- Embedding a culture of continuous improvement
- Using data and analytics to inform operating model decisions
Module 6: Case Studies and Group Work
- Real-world case studies of TOM implementation
- Group work to apply TOM concepts to a hypothetical organization
- Presentations and feedback from instructors
Course Features - Interactive Lessons: Engaging video lessons with interactive elements to reinforce learning
- Real-World Case Studies: Practical examples of TOM implementation in various industries
- Hands-On Projects: Opportunities to apply TOM concepts to a hypothetical organization
- Bite-Sized Lessons: Lessons are broken down into manageable chunks to facilitate learning
- Lifetime Access: Access to course materials for a lifetime
- Gamification: Interactive elements and gamification features to enhance engagement
- Progress Tracking: Ability to track progress and earn badges
- Community-Driven: Access to a community of peers and instructors for support and discussion
- Certification: Certificate of Completion issued by The Art of Service upon completion of the course
- Flexible Learning: Learn at your own pace, anytime, anywhere
- User-Friendly: Course platform is designed to be user-friendly and mobile-accessible
- Expert Instructors: Instructors are experienced professionals with expertise in TOM
- High-Quality Content: Course content is comprehensive, up-to-date, and of high quality
- Practical Insights: Course provides actionable insights and practical advice
Certificate of Completion Upon completion of the course, participants will receive a Certificate of Completion issued by The Art of Service. This certificate is a recognition of the participant's commitment to professional development and their expertise in Target Operating Model.,
- Interactive Lessons: Engaging video lessons with interactive elements to reinforce learning
- Real-World Case Studies: Practical examples of TOM implementation in various industries
- Hands-On Projects: Opportunities to apply TOM concepts to a hypothetical organization
- Bite-Sized Lessons: Lessons are broken down into manageable chunks to facilitate learning
- Lifetime Access: Access to course materials for a lifetime
- Gamification: Interactive elements and gamification features to enhance engagement
- Progress Tracking: Ability to track progress and earn badges
- Community-Driven: Access to a community of peers and instructors for support and discussion
- Certification: Certificate of Completion issued by The Art of Service upon completion of the course
- Flexible Learning: Learn at your own pace, anytime, anywhere
- User-Friendly: Course platform is designed to be user-friendly and mobile-accessible
- Expert Instructors: Instructors are experienced professionals with expertise in TOM
- High-Quality Content: Course content is comprehensive, up-to-date, and of high quality
- Practical Insights: Course provides actionable insights and practical advice