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Target Operating Model Strategy; A Complete Guide

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Target Operating Model Strategy: A Complete Guide



Course Overview

This comprehensive course provides a thorough understanding of the Target Operating Model (TOM) strategy, enabling participants to design and implement a tailored operating model that aligns with their organization's goals and objectives. Upon completion, participants will receive a certificate issued by The Art of Service.



Course Features

  • Interactive and engaging learning experience
  • Comprehensive and up-to-date content
  • Personalized learning approach
  • Practical and real-world applications
  • High-quality content developed by expert instructors
  • Certificate issued by The Art of Service upon completion
  • Flexible learning schedule
  • User-friendly and mobile-accessible platform
  • Community-driven learning environment
  • Actionable insights and hands-on projects
  • Bite-sized lessons for easy learning
  • Lifetime access to course materials
  • Gamification and progress tracking features


Course Outline

Module 1: Introduction to Target Operating Model (TOM)

  • Defining TOM and its importance
  • Understanding the benefits of TOM
  • Identifying the key components of TOM
  • Case studies: Successful TOM implementations

Module 2: Understanding the Organization

  • Analyzing the organization's current state
  • Identifying strengths, weaknesses, opportunities, and threats (SWOT analysis)
  • Defining the organization's mission, vision, and values
  • Understanding the organization's culture and behavior

Module 3: Designing the Target Operating Model

  • Defining the organization's target state
  • Designing the operating model framework
  • Identifying and prioritizing key processes and activities
  • Developing a roadmap for implementation

Module 4: Process Design and Optimization

  • Understanding process design principles
  • Identifying and mapping key processes
  • Analyzing and optimizing processes
  • Implementing process improvements

Module 5: Organizational Design and Structure

  • Understanding organizational design principles
  • Defining the organizational structure
  • Identifying and allocating roles and responsibilities
  • Developing a staffing plan

Module 6: Technology and Systems

  • Understanding the role of technology in TOM
  • Identifying and evaluating technology options
  • Developing a technology roadmap
  • Implementing technology solutions

Module 7: Performance Measurement and Monitoring

  • Understanding performance measurement principles
  • Developing key performance indicators (KPIs)
  • Establishing a performance monitoring framework
  • Analyzing and reporting performance data

Module 8: Change Management and Implementation

  • Understanding change management principles
  • Developing a change management plan
  • Communicating change to stakeholders
  • Implementing and sustaining change

Module 9: Governance and Risk Management

  • Understanding governance principles
  • Establishing a governance framework
  • Identifying and managing risks
  • Developing a risk management plan

Module 10: Sustaining and Improving the TOM

  • Understanding the importance of continuous improvement
  • Developing a continuous improvement plan
  • Monitoring and evaluating TOM performance
  • Identifying and addressing areas for improvement


Certificate

Upon completion of the course, participants will receive a certificate issued by The Art of Service, demonstrating their expertise in designing and implementing a Target Operating Model strategy.

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