Target Operating Model Strategy: A Complete Guide
Course Overview This comprehensive course provides a thorough understanding of the Target Operating Model (TOM) strategy, enabling participants to design and implement a tailored operating model that aligns with their organization's goals and objectives. Upon completion, participants will receive a certificate issued by The Art of Service.
Course Features - Interactive and engaging learning experience
- Comprehensive and up-to-date content
- Personalized learning approach
- Practical and real-world applications
- High-quality content developed by expert instructors
- Certificate issued by The Art of Service upon completion
- Flexible learning schedule
- User-friendly and mobile-accessible platform
- Community-driven learning environment
- Actionable insights and hands-on projects
- Bite-sized lessons for easy learning
- Lifetime access to course materials
- Gamification and progress tracking features
Course Outline Module 1: Introduction to Target Operating Model (TOM)
- Defining TOM and its importance
- Understanding the benefits of TOM
- Identifying the key components of TOM
- Case studies: Successful TOM implementations
Module 2: Understanding the Organization
- Analyzing the organization's current state
- Identifying strengths, weaknesses, opportunities, and threats (SWOT analysis)
- Defining the organization's mission, vision, and values
- Understanding the organization's culture and behavior
Module 3: Designing the Target Operating Model
- Defining the organization's target state
- Designing the operating model framework
- Identifying and prioritizing key processes and activities
- Developing a roadmap for implementation
Module 4: Process Design and Optimization
- Understanding process design principles
- Identifying and mapping key processes
- Analyzing and optimizing processes
- Implementing process improvements
Module 5: Organizational Design and Structure
- Understanding organizational design principles
- Defining the organizational structure
- Identifying and allocating roles and responsibilities
- Developing a staffing plan
Module 6: Technology and Systems
- Understanding the role of technology in TOM
- Identifying and evaluating technology options
- Developing a technology roadmap
- Implementing technology solutions
Module 7: Performance Measurement and Monitoring
- Understanding performance measurement principles
- Developing key performance indicators (KPIs)
- Establishing a performance monitoring framework
- Analyzing and reporting performance data
Module 8: Change Management and Implementation
- Understanding change management principles
- Developing a change management plan
- Communicating change to stakeholders
- Implementing and sustaining change
Module 9: Governance and Risk Management
- Understanding governance principles
- Establishing a governance framework
- Identifying and managing risks
- Developing a risk management plan
Module 10: Sustaining and Improving the TOM
- Understanding the importance of continuous improvement
- Developing a continuous improvement plan
- Monitoring and evaluating TOM performance
- Identifying and addressing areas for improvement
Certificate Upon completion of the course, participants will receive a certificate issued by The Art of Service, demonstrating their expertise in designing and implementing a Target Operating Model strategy.,
- Interactive and engaging learning experience
- Comprehensive and up-to-date content
- Personalized learning approach
- Practical and real-world applications
- High-quality content developed by expert instructors
- Certificate issued by The Art of Service upon completion
- Flexible learning schedule
- User-friendly and mobile-accessible platform
- Community-driven learning environment
- Actionable insights and hands-on projects
- Bite-sized lessons for easy learning
- Lifetime access to course materials
- Gamification and progress tracking features