Description

A focused course, tailored for you

The Technology Risk Manager Playbook for Regional US Banks

Turn third-party SaaS reviews, change risk, and OCC examiner asks into a single defensible technology risk operating rhythm.

Four asks on the same desk, four different evidence cuts, one technology risk manager. The SaaS review queue is slipping, the CAB wants its weekly read, and the OCC examiner request landed yesterday.

$199 one-time

Tailored to your situation. Access within 24 hours. 30-day money-back.

Includes a hand-built implementation playbook delivered alongside course access, generated for your specific situation.

Why this course

Technology risk in a regional US bank sits in the middle of three pressures that rarely line up. The business wants SaaS and cloud sign-offs in days because the renewal is next week. The change advisory board wants change risk classified before Friday's release. The OCC examiner wants a narrative on cloud concentration and third-party resilience that ties back to the bank's heightened standards posture. Each requester wants the evidence cut differently. The vendor inherent risk score, residual after compensating controls, SOC 2 gap callouts, business continuity test evidence, and the issue tracker all sit in different places. Second line ends up rebuilding the same picture three times. The fix is not more tools, it is a single operating rhythm where the vendor review record, the change risk register, the issue log, and the board read all come off the same evidence set, and where the examiner narrative is a view of that evidence, not a separate project.

What you walk away with

Run a third-party technology risk review that closes a SaaS or cloud renewal in days, with examiner-defensible evidence.
Classify and challenge change risk against a published taxonomy the CAB and the audit committee both accept.
Produce an OCC, FRB, or FDIC examiner narrative on cloud concentration and third-party resilience that survives follow-up questions.
Maintain one evidence set that feeds the vendor file, the change register, the issue log, and the quarterly board read.
Hand a new analyst the rhythm and templates so the queue does not collapse when one person is on leave.

The 12 modules

Module 1. The technology risk taxonomy a regional bank examiner expects

Lays out the technology risk taxonomy used in second-line conversations with OCC, FRB, and FDIC examiners at the regional and super-regional level. Covers the categories examiners ask about by name, the cross-walk to the bank's own enterprise risk taxonomy, and how to defend the boundary between technology risk, operational risk, cyber risk, and third-party risk so the queue is not endlessly re-routed.

Module 2. Heightened standards posture and the second-line technology risk seat

Walks the OCC heightened standards framework as it lands on a technology risk manager. Names the three lines of defence boundaries, the credible challenge expectation, the risk appetite and limit statements technology risk owns, and the artefacts a regulator asks for to test that the second line is actually independent of first-line IT. Includes a credible challenge log template.

Module 3. The third-party SaaS review that closes in days, not quarters

Builds the SaaS vendor review record that the business, procurement, and the examiner can all read from one place. Covers inherent risk scoring, residual after compensating controls, SOC 2 and SOC 1 gap callouts, business continuity and exit testing, data residency, and the sign-off path that lets a renewal close inside the renewal window. Templates included for the vendor file.

Module 4. Cloud concentration risk and the examiner narrative on hyperscaler dependency

Addresses the examiner question that lands every cycle on cloud concentration. Frames the bank's hyperscaler exposure across core banking, data platform, and customer-facing channels, the resilience tests that exist and the ones that do not, the exit and portability posture, and the narrative the second line gives the examiner. Includes a one-page concentration view for the audit committee.

Module 5. Model risk overlap on AI and ML vendors

Covers the overlap where third-party technology risk meets model risk management on AI and ML vendors, including fraud scoring, marketing, customer service, and back-office automation. Walks the SR 11-7 expectations the model risk function owns, the technology risk slice the second line still owns on the vendor side, and the joint sign-off that prevents either function being the one the examiner names.

Module 6. Change risk classification that survives a CAB challenge

Builds the change risk classification model the change advisory board, technology risk, and the audit committee can all read the same way. Covers standard, normal, and emergency change definitions for a regional bank, the risk tiers, the evidence each tier needs, the backout plan expectation, and the post-implementation review that closes the loop. Includes the change risk register template the second line maintains.

Module 7. Operational resilience and important business services in a US bank

Translates the operational resilience conversation regulators are now bringing to US banks into the technology risk seat. Covers important business service identification, impact tolerance setting, the supporting technology and third-party mapping, scenario testing, and the lessons learned record. Frames the technology risk view that the resilience programme depends on without taking ownership of the programme itself.

Module 8. Issue management, remediation tracking, and the audit committee read

Builds the issue and remediation log that survives an internal audit review and an examiner walk-through. Covers issue origination from self-identified, internal audit, regulatory exam, and third-party assurance sources, severity ratings, target dates, ageing rules, escalation triggers, and the quarterly audit committee read that ties remediation to risk appetite. Template included for the central issue log.

Module 9. Cybersecurity and information security risk in the technology risk view

Frames the technology risk manager's view of cyber and information security risk without crossing the CISO's seat. Covers the second-line read on identity, access, vulnerability, incident response, and data protection, the metrics that go to the board, and the language that holds with both the CISO and the examiner. Includes the second-line cyber posture summary template.

Module 10. Quarterly risk profile, KRI library, and the board pack that holds up

Builds the quarterly technology risk profile that goes to the risk committee and the board. Covers the KRI library a regional bank technology risk function actually owns, the threshold and breach reporting, the heat map that survives executive challenge, and the one-page board read that the chair will use. Includes the KRI library workbook and the board pack template.

Module 11. Working with internal audit, external audit, and the examiner without losing the seat

Covers the three audiences the second line lives with year-round. Walks the working relationship with internal audit on issue origination and reliance, the external audit conversation on SOX ITGCs and third-party reports, and the examiner cadence across continuous monitoring, target reviews, and full-scope exams. Names the artefacts each audience asks for first and the ones to lead with rather than be asked for.

Module 12. Running the technology risk function as a team, not a hero seat

Closes the playbook by turning the rhythm into a function that does not collapse when one person is on leave. Covers the analyst onboarding pack, the queue management discipline, the meeting cadence with first line, the cross-training with operational risk and cyber risk, and the documentation that lets a new hire pick up the SaaS review queue, the change register, and the board read inside the first month.

How this addresses your situation

Specific modules that map to what you said you are dealing with.

When a SaaS or cloud renewal is on the calendar and the business wants sign-off in days, walk modules 3 and 4.

When an OCC, FRB, or FDIC examiner request lands on cloud concentration or third-party resilience, walk modules 2, 4, and 11.

When the change advisory board pushes back on a risk classification, walk module 6 and pull the register template.

When the quarterly risk committee read is due, walk modules 8 and 10.

What you get with this course

Twelve written modules in the Art of Service learning environment, each tuned to the US regional bank technology risk seat.
Downloadable templates for the vendor review record, the change risk register, the issue and remediation log, the KRI workbook, and the board pack.
Worked examples for a SaaS renewal review, a cloud concentration examiner narrative, and a quarterly risk committee read.
The hand-built implementation playbook tailored to the buyer's bank size, charter, and primary regulator.
Thirty-day refund window if the playbook does not earn its place in the buyer's operating rhythm.

What you will have in hand by Day 1, Week 1, Month 1

Within 24 hours of purchase, the learning environment account is provisioned and the hand-built implementation playbook lands alongside it.

First two modules and the vendor review record template can be in use the same week.

Quarterly board pack template ready for the next risk committee read.

Full twelve-module walk-through is paced for a four to six week implementation.

Before and after

Before

Four asks on the same desk, four different evidence cuts, the SaaS review queue slipping past the renewal window, and the examiner narrative on cloud concentration getting rebuilt every cycle from scratch.

After

One evidence set, one operating rhythm, vendor file and change register and issue log and board pack all reading off the same source, and the examiner narrative landing as a view of the existing record rather than a separate project.

What happens if you do not address this

The SaaS queue keeps slipping and the business starts treating second-line sign-off as the bottleneck. The change advisory board sets its own risk classification because second line is too slow. The OCC examiner notes that the cloud concentration narrative is inconsistent between the vendor file, the board pack, and the resilience programme. The audit committee starts asking why the same issue ages out of every quarterly read. None of this is fatal in isolation, but it is the path by which a technology risk seat loses authority.

Who it is for

Technology Risk Manager or senior analyst in a US regional or super-regional bank, sitting in second line of defence under the Chief Risk Officer or Chief Information Risk Officer. Day job covers third-party technology risk on SaaS and cloud vendors, change risk on production releases, issue management and remediation tracking, and feeding the examiner conversation with OCC, FRB, or FDIC. Reports up through enterprise risk to the risk committee and the audit committee.

Who this is NOT for. First-line IT operations managers running the platform itself. Pure cybersecurity engineers who do not own the second-line risk view. Auditors writing opinions rather than running the risk function. Consultants selling vendor risk software.

How it arrives

Text-based course in the Art of Service learning environment, plus downloadable templates and worked examples for every module, plus the hand-built implementation playbook delivered alongside course access.

Time investment. Around three to four hours per module for the manager who will actually use it. Total four to six weeks at a comfortable pace, or compressed to two weeks if a specific examiner cycle or renewal is driving urgency.

Why $199 is the right number

Big-four advisory engagements on technology risk operating model design start at multiples of this price and rarely leave usable templates behind. GRC tool vendors sell the workflow but not the regulator-defensible rhythm. Free regulator guidance covers the expectation but not the operating model. This playbook covers the operating rhythm and ships the templates the rhythm runs on.

FAQ

Is this US-specific or does it cover global standards too?

The lens is US regional and super-regional bank, with OCC, FRB, and FDIC as the primary regulator audience. Cross-references to operational resilience and third-party expectations from other jurisdictions appear where they shape examiner conversations, but the operating rhythm is built for a US bank.

Does the playbook cover cyber risk in depth?

It covers the second-line technology risk view of cyber, not the CISO's day job. The CISO owns the controls and the incident response. The technology risk seat owns the credible challenge, the KRIs, and the board read. Module nine is the boundary.

Will this conflict with the bank's existing GRC tool?

No. The templates are the source of truth for the operating rhythm. They drop into any GRC platform as the underlying record. Several buyers run the playbook alongside Archer, ServiceNow GRC, or MetricStream and use it to define what those tools should actually hold.

How tailored is the per-buyer implementation playbook?

Tailored to the bank's size band, charter type, primary regulator, current operating model gaps, and the highest-priority examiner topic. Delivered within 24 hours of purchase.

Refund policy?

Thirty-day refund window, no questions asked, if the playbook does not earn its place in the buyer's operating rhythm.

30-day money-back guarantee. If after a week of working through the materials this is not what you needed, reply to the receipt email and a full refund is processed. No questions, no forms.

Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.