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Transforming Business Operations; Mastering Target Operating Model Strategy

Transforming Business Operations; Mastering Target Operating Model Strategy

$199.00
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Transforming Business Operations: Mastering Target Operating Model Strategy



Course Overview

This comprehensive course is designed to equip business leaders and operations professionals with the knowledge, skills, and expertise needed to transform their business operations and master their target operating model strategy. Through a combination of interactive lessons, hands-on projects, and real-world applications, participants will gain a deep understanding of the key concepts, frameworks, and best practices necessary to drive business success.



Course Objectives

  • Understand the fundamentals of business operations and the importance of a target operating model strategy
  • Develop a comprehensive understanding of the key components of a target operating model, including organizational design, process optimization, and technology enablement
  • Learn how to assess and analyze business operations to identify areas for improvement and opportunities for transformation
  • Develop the skills and expertise needed to design and implement a target operating model that aligns with business strategy and drives results
  • Understand how to measure and evaluate the effectiveness of business operations and make data-driven decisions to drive continuous improvement


Course Outline

Module 1: Introduction to Business Operations and Target Operating Model Strategy

  • Defining business operations and its importance in driving business success
  • Understanding the concept of a target operating model and its role in business transformation
  • Key components of a target operating model: organizational design, process optimization, and technology enablement
  • Benefits and challenges of implementing a target operating model strategy

Module 2: Organizational Design and Structure

  • Understanding the importance of organizational design in driving business success
  • Key principles of organizational design: alignment, accountability, and adaptability
  • Designing an organizational structure that supports business strategy and operations
  • Understanding the role of governance and leadership in organizational design

Module 3: Process Optimization and Improvement

  • Understanding the importance of process optimization in driving business efficiency and effectiveness
  • Key principles of process optimization: simplification, standardization, and automation
  • Identifying and analyzing business processes for improvement opportunities
  • Designing and implementing process improvements that drive business results

Module 4: Technology Enablement and Digital Transformation

  • Understanding the role of technology in enabling business operations and driving digital transformation
  • Key trends and technologies driving digital transformation: cloud, AI, blockchain, and IoT
  • Designing and implementing a technology strategy that supports business operations and strategy
  • Understanding the importance of cybersecurity and data management in digital transformation

Module 5: Assessing and Analyzing Business Operations

  • Understanding the importance of assessing and analyzing business operations to identify areas for improvement
  • Key tools and techniques for assessing and analyzing business operations: SWOT analysis, value chain analysis, and benchmarking
  • Identifying and prioritizing areas for improvement and opportunities for transformation
  • Developing a business case for transformation and improvement initiatives

Module 6: Designing and Implementing a Target Operating Model

  • Understanding the key components of a target operating model: organizational design, process optimization, and technology enablement
  • Designing a target operating model that aligns with business strategy and drives results
  • Developing a roadmap for implementing a target operating model
  • Understanding the importance of change management and communication in implementing a target operating model

Module 7: Measuring and Evaluating Business Operations

  • Understanding the importance of measuring and evaluating business operations to drive continuous improvement
  • Key metrics and KPIs for measuring business operations: efficiency, effectiveness, and customer satisfaction
  • Developing a dashboard for monitoring and evaluating business operations
  • Using data and analytics to drive business decisions and improvement initiatives


Certificate of Completion

Upon completing this course, participants will receive a Certificate of Completion issued by The Art of Service. This certificate is a testament to the participant's commitment to transforming their business operations and mastering their target operating model strategy.



Course Features

  • Interactive and engaging lessons and activities
  • Comprehensive and up-to-date content
  • Expert instructors with real-world experience
  • Personalized learning experience
  • Flexible learning format: online, self-paced, and mobile-accessible
  • Community-driven discussion forum
  • Hands-on projects and activities
  • Bite-sized lessons and modules
  • Lifetime access to course materials
  • Gamification and progress tracking
  • Actionable insights and takeaways


Course Format

This course is delivered online and is self-paced, allowing participants to learn at their own convenience. The course is divided into 7 modules, each covering a key aspect of business operations and target operating model strategy. Participants will have access to interactive lessons, hands-on projects, and real-world applications, as well as a community-driven discussion forum to connect with peers and instructors.

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